Installing Updates Using Other Methods - Oracle X4-2B Installation Manual

Click the Submit button.
9
This completes the physical media request. It can take up to seven business days to receive the
physical media.
▼
Request Physical Media (By Phone)
Gather the information described in
Before You Begin
on page 101
Call Oracle support, using the appropriate number from the Oracle Global Customer Support
1
Contacts Directory at:
http://www.oracle.com/us/support/contact-068555.html
Tell Oracle support that you want to make a physical media request (PMR) for the Sun Server
2
X4-x.
If you are able to find the specific software release package and patch number information
■
from My Oracle Support, provide this information to the support representative.
If you are unable to find the software release package information, request the latest software
■
release package for the Sun Server X4-x.

Installing Updates Using Other Methods

In addition to using Oracle System Assistant and My Oracle Support, you can install updated
firmware and software using one of the following methods:
Oracle Enterprise Manager Ops Center – You can use Ops Center Enterprise Controller to
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automatically download the latest firmware from Oracle, or firmware can be loaded
manually into the Enterprise Controller. In either case, Ops Center can install the firmware
onto one or more servers, blades, or blade chassis.
For information, go to:
http://www.oracle.com/technetwork/oem/ops-center/index.html
Oracle Hardware Management Pack – You can use the fwupdate CLI Tool within the
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Oracle Hardware Management Pack to update firmware within the system.
For information, refer to the Oracle Hardware Management Pack Documentation Library
at:
http://www.oracle.com/goto/OHMP/docs
Oracle ILOM – You can use the Oracle ILOM web interface or command-line interface to
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update Oracle ILOM and BIOS firmware.
For information, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.1
Documentation Library at:
before making the request.
"Gathering Information for the Physical Media Request"
Installing Updates Using Other Methods
103