Second Call Notification To Busy Extension; Second Call Notification To Busy Extension-Summary - Panasonic KX-TDA30 Features Manual

1.8 Busy Line/Busy Party Features
1.8.4

Second Call Notification to Busy Extension

1.8.4.1 Second Call Notification to Busy Extension—SUMMARY
Description
When attempting to call a busy extension (ringing or having a conversation), an extension user can send a
Call Waiting indication to the busy extension (Call Waiting). The notification receiving method depends on
the called extension's personal setting and the telephone type:
Notification Receiving Method
Call Waiting Tone
Off-hook Call Announcement
(OHCA)
Whisper OHCA
Conditions
• Each extension user can choose to receive Call Waiting tone, OHCA, Whisper OHCA, or none of these.
• OHCA and Whisper OHCA are enabled or disabled by the COS of the calling extension.
• OHCA and Whisper OHCA do not work for some telephone types. In such cases, the Call Waiting tone
will be sent to the called extension.
Calling
Extension's
OHCA COS
Mode
Disable
Enable
• The notification receiving methods (Call Waiting tone, OHCA, and Whisper OHCA) are available only
when the called extension is having a conversation with another party. If the called party is not yet
connected with the other party (e.g., still ringing, on hold, etc.), the calling extension will hear a ringback
tone and will be kept waiting until the called extension becomes available to receive the call waiting
notification.
128 Feature Guide
Sends the Call Waiting tone to the busy extension.
→ 1.8.4.2 Call Waiting Tone
Talk with the busy extension using the built-in speaker and microphone
of the called extension while the existing call is made using the
handset.
→ 1.8.4.3 Off-hook Call Announcement (OHCA)
Send a spoken message to a busy extension that will be heard directly
by only the called extension user, through the handset, without
interrupting the ongoing conversation.
→ 1.8.4.4 Whisper OHCA
Called Extension's Call Waiting Mode
OFF
Cancel Call Waiting Tone
Call Waiting Call Waiting tone
disabled
Call Waiting Call Waiting tone
disabled
Description & Reference
ON
OHCA
Call Waiting tone
OHCA
(or Call Waiting tone)
Whisper OHCA
Call Waiting tone
Whisper OHCA (or
Call Waiting tone)