Panasonic KX-TDA30 Features Manual page 33

Conditions
[General]
• Intercept Routing—DND on/off
Intercept Routing—DND can be enabled or disabled system programming.
If disabled, one of the following is activated depending on the type of line that a call arrives through:
a)
ELCOT, LCOT, or T1 (LCOT/GCOT) Card: The incoming trunk call will ring at the original
destination while the caller hears a ringback tone.
b)
Other Trunk Cards: A busy tone will be sent to the caller.
• If the intercept destination cannot receive the call:
a)
Intercept Routing—No Answer: Intercept timer will restart at the original destination, until the call
is answered.
b)
Intercept Routing—Busy/DND: The call will be sent back to the original destination when the call
arrives through the ELCOT, LCOT or T1 (LCOT/GCOT) card. When the call arrives through other
trunk cards the caller will hear a busy tone.
• Idle Extension Hunting
If an extension is a member of an idle extension hunting group, calls to that extension will not be
redirected by Intercept Routing—Busy/DND. If the extension is busy or in DND mode, calls to that
extension will be redirected to the next extension in the idle extension hunting group.
• Intercept Routing for intercom calls can be enabled or disabled on a system basis.
→ 2.16.7 [10-5] Miscellaneous—Intercept—Intercept Routing for Extension Call
• IRNA Timer
The IRNA timer can be set on a system basis and an extension basis for each time mode (day, lunch,
break, night).
→ 2.10.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination—Intercept No Answer
Time—Day, Lunch, Break, Night
• The Intercept Routing destination for each time mode will not apply for Intercept Routing—Busy. When
the original destination is busy, the call is redirected to the Intercept Routing—Busy destination
assigned through system programming. If no destination is assigned the caller will hear a busy tone.
• When a call arrives at an extension that is currently receiving a call, the call will be redirected to the
extension's Intercept Routing—No Answer destination for each time mode.
• The time modes that are selected for trunk calls arriving at extensions and VM groups are decided on
a tenant basis.
Programming Manual References
PC Programming Manual
2.8.4 [2-3] Timers & Counters
→ Dial / IRNA / Recall / Tone—Intercept Routing No Answer (IRNA)—Day, Lunch, Break, Night
→ DISA / Door / Reminder / U. Conf—DISA—Intercept Timer—Day, Lunch, Break, Night
2.9.10 [3-5-1] Incoming Call Distribution Group—Group Settings—Overflow No Answer—Time out &
Manual Queue Redirection—Destination-Day, Lunch, Break, Night
2.10.1 [4-1-1] Wired Extension—Extension Settings
→ Intercept Destination
→ Intercept No Answer Time
2.10.10 [4-2-1] Portable Station—Extension Settings
→ Intercept Destination
→ Intercept No Answer Time
1.1 Incoming Call Features
Feature Guide 33