4.
Determine the following
Which firmware versions are in use?
When did the problem start?
Have recent changes been made to the server?
Which operating system and version is in use?
Online Support
To contact Hewlett Packard Enterprise Customer Support online, refer to the Worldwide
Limited Warranty and Technical Support Guide or visit us at
support/hpesc. On the web page, enter the server model number (rx2620) in the
search field.
The following information is available on this website:
Software and firmware updates
The latest drivers and utilities
Additional documentation
Phone Support
To contact Hewlett Packard Enterprise customer support by phone, locate the Hewlett
Packard Enterprise Support Center (HPESC) near you,
assistance. Local phone numbers are listed in your native language for help.
http://www.hpe.com/
at:http://www.hpe.com/
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