Riso ComColor IS900C Instruction Manual page 115

Confirmation and Troubleshooting for Remote Agent connection 2
Currently another
Yes
Proxy is required
115
Feedback 202.248.103.148
Domain
Network No
pass is
required
No
Proxy address
Port
Login user
Password
incorrect
Back to Network setting
in Admin mode
Ping risoremoteagent.com
No address feedback
Set up Proxy address and port
into the web browser
Enter
https://risoremoteagent.com
Proxy login
requirement
Required
[TEST] is
displayed
Yes
Overwrite Proxy address and
Port into the ComColor
Ask IT person if server has
Mac address protection
Back to TM412
Ask IT person if DNS is correct
[TEST] is
No
displayed
Yes
Back to Network setting
Maintenance
Remote Agent
No
Proxy address or
Port are incorrect
in Admin mode