Indicators - Intermec 6820 User Manual

Troubleshooting

Indicators

If the green power indicator is on, but the printer is not
printing, press the SET PAGE button. If the indicators
light up, refer to Table 5-2:
PAPER
Sets of Beeps OUT
1 beep OFF
1 set of 2 beeps OFF
1 set of 3 beeps OFF
1 set of 4 beeps OFF
1 set of 13 beeps OFF
2 sets of 2 beeps OFF
2 sets of 3 beeps ON
2 sets of 4 beeps OFF
2 sets of 5 beeps 5 blinks 5 blinks 5 blinks Paper feed current fault (Possible
3 sets of 2 beeps 3 blinks OFF
3 sets of 4 beeps OFF
4 sets of 2 beeps 4 blinks 4 blinks OFF
4 sets of 4 beeps Erratic
12 sets of 12 beeps OFF
5-14 6820 Printer User's Guide
Table 5-2
Printer Failure Indicators
HEAD LOW
JAM BATT Meaning
OFF ON 12V under voltage fault (Low
Battery)
OFF 2 blinks 12V over voltage fault (Input
Voltage too high)
OFF 3 blinks 24V under voltage fault (internal
power supply failure)
OFF 4 blinks 24V over voltage fault (internal
power supply failure)
OFF OFF Configuration error
2 blinks 2 blinks Print head over temperature
OFF OFF Paper Out
ON OFF Head Jam
paper jam or paper feed motor
failure)
3 blinks Print head over current (Print
head failure)
3 blinks OFF Home switch failure
Print head short (Print head
failure)
Erratic Erratic Flash write error
OFF OFF Operating System software failure
SECTION 5