Intermec 6820 Technical Reference Manual
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Intermec 6820 Technical Reference Manual

Intermec 6820 Technical Reference Manual

Intermec 6820: reference guide
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6820 Printer

TECHNICAL REFERENCE

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P/N 977-019-001
Revision C
December 1998

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Summary of Contents for Intermec 6820

  • Page 1: Technical Reference

    6820 Printer TECHNICAL REFERENCE " " " " " " " " " " " " " " " " " " " " " P/N 977-019-001 Revision C December 1998...
  • Page 2 The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.

  • Page 3: Table Of Contents

    ........... . . 6820 Printer Technical Reference "...
  • Page 4 Cancel Skip Over Perforation 6820 Printer Technical Reference ..........
  • Page 5 ........6820 Printer Technical Reference...
  • Page 6 Accessing Diagnostic Information 6820 Printer Technical Reference ........... .
  • Page 7 ............. . 6820 Printer Technical Reference CONTENTS...
  • Page 8 CONTENTS 6820 Printer Technical Reference...

  • Page 9: Overview

    Consists of this overview. Section 2, Using the Configuration Tool The Configuration Tool for the 6820 Printer is run on a host PC. It is a step-by-step procedure, which describes how to install and use the Configuration Tool, including illustrations for almost every screen and dialog window in the program.
  • Page 10 A fairly comprehensive index to specific topics of interest. Use this index if you are looking for a topic not listed in the Contents section. It could also help you save time, instead of thumbing through the book. 6820 Printer Technical Reference SECTION 1...

  • Page 11: Using The Configuration Tool

    Figure 2-8, “File Save As” Dialog Window ....Save to Printer option ........

  • Page 12: Configuration Tool Setup

    Using the Configuration Tool Configuration Tool Setup Initialization All files necessary to configure the 6820 Printer are located in the Tool Kit, including the Configuration Tool application program, RPGPCONF.EXE, and the initialization file, RPGPCONF.INI. The initialization file is used by the Configuration Tool to specify the location and names of font and printer control program files.

  • Page 13: Configuration Tool Operation

    6820 Printer itself by using one of the Load Printer Configuration options. The working configuration can be modified by using one of the Modify Printer Configuration options.

  • Page 14: Main Menu Options

    3. Use the Save Printer Configurations options to save a configuration file to disk or download the working configuration to your 6820 printer. 4. Use the Defaults option to restore the printer to its default configuration. Note that when the Main Menu is first displayed, the Save Printer Configuration options are grayed out, prohibiting selection of those options until a configuration is loaded or modified.

  • Page 15: Load Configuration From File Option

    Press the Alpha button to bring up the Alpha Keyboard dialog window (see The Alpha Keyboard paragraph, later in this section). Option Load Configuration From File Load Configuration From Printer Figure 2-4 “File Open” Dialog Window Using the Configuration Tool 6820 Printer Technical Reference...

  • Page 16: Loading The Selected File

    At this point, your only option is to press the OK button. This takes you back to the Main Menu dialog window, without loading a file. 6820 Printer Technical Reference...

  • Page 17: Load Configuration From Printer Option

    Using the Configuration Tool Load Configuration from Printer option This option, selected from the Main Menu, loads a configuration from the 6820 Printer. Pressing the From Printer button (from the Main Menu dialog), displays a warning message (as shown below) indicating that the printer’s configuration will overwrite the working configuration.

  • Page 18: Connection Successful

    Figure 2-5 “Get From Printer” Window This utility communicates with the 6820 printer to find out the current parameter settings and which font modules are loaded. The name, version, and size of these font modules are then displayed on the “Get From Printer” screen.

  • Page 19: Font Selection Option

    This option, selected from the Main Menu, allows you to select fonts that are available on disk, or delete existing fonts. A variety of different international fonts are also available in the Tool Kit for the 6820 Printer. Pressing the Fonts button (from the Main Menu dialog) takes you to the Font Selection dialog window.

  • Page 20: The "Fonts Selected" List

    Fonts marked with an asterisk (*), in the Fonts Selected list, are currently in printer flash, but not found on disk, and will be lost when flash is updated from disk (Save to Printer option). When the Save button is pressed, and there is enough space in printer flash...

  • Page 21: Canceling The "Font Selection" Operation

    As long as this number is not negative, there is enough space for the selected fonts. However, if you attempt to save fonts and there is not enough space in printer flash memory, the following error message is displayed.

  • Page 22: Modifying Parameters

    Save Printer Configuration Options These options allow you to save the working configuration to disk or to printer. The “Save” options are initially grayed out in the Main Menu, and cannot be used until a configuration has either been loaded or modified.

  • Page 23: Save To File Option

    Press the Alpha button to bring up the Alpha Keyboard dialog window. (See the Alpha Keyboard paragraph, later in this section). Option Save to File Save to Printer Figure 2-8 “File Save As” Dialog Window Using the Configuration Tool 6820 Printer Technical Reference 2-13...

  • Page 24: Saving The Configuration To Disk

    This means that the working configuration will be copied into flash memory, in your 6820 Printer, and will overwrite the current configuration settings that are in your printer. If this is what you want, press the OK button, which informs the system to connect to the printer and transfer the configuration.

  • Page 25: Attempting A Connection To The Printer

    After pressing the OK button, a message is displayed, informing you that the system is attempting to establish connection with the printer. At this point you should connect a serial cable between your host PC and the printer (if not already connected), then reset the printer.

  • Page 26: Figure 2-9 "Send To Printer" Window

    100%, and you are returned to the Main Menu dialog window. Save Defaults to Printer Press the Save to Printer button, on the Main Menu dialog window, to load the default configuration file, DEFAULT.PCF, and save it to the printer. This combines the operations of the [from file], the selection of the DEFAULT.PCF file,...

  • Page 27: Attempting A Connection To The Printer

    Press the Yes button to repeat the previous steps, above, starting with Attempting a Connection to the Printer. If you select the No button, an error message (as shown below) is displayed. At this point, pressing the OK button takes you back to the Main Menu dialog window, without saving the default configuration to the printer.

  • Page 28: Connection Successful

    Using the Configuration Tool Connection Successful If the operation was successful, your 6820 Printer is now set to the default configuration in flash memory, and you are returned to the Main Menu. Default Printer Settings The following settings are used when Restore Defaults to Printer is selected: Zero Print Option: "...

  • Page 29: Introduction

    Buffers (I/O buffer and Print buffer) ..... . General Printer Control Functions ......

  • Page 30: Control Code Definitions

    Buffers I/O Buffer All characters and control codes received by the printer are stored in this buffer. Characters and controls codes are read from this buffer and acted upon to form the print buffer. Characters are removed from the I/O buffer as they are processed.

  • Page 31: Beeper

    The backspace control code (BS) is not reliable when text contains different character pitches. For reliable backspacing, use the escape sequence (ESC “\”), Set Relative Print Position. Beeper The printer’s sounding device produces a beep sound for approximately 1/10 of a second. Format: Decimal Cancel Line All of the characters currently in the print buffer are discarded.

  • Page 32: Select Half-Speed Printing

    Format: Decimal 27 115 0* Set Inactivity Time for Sleep Mode The time period, for which the printer waits during inactivity before it goes into low-power mode, is set (in n seconds). The factory default = 10 seconds. Format: Decimal...

  • Page 33: Perform Master Reset

    SECTION 3 Perform Master Reset The Master Reset code initializes the printer, by resetting all special modes to their default power-up states (see the Factory Defaults paragraph, in the Cross-Reference Tables section, for a complete list of the settings that are initialized with this command).

  • Page 34: Select Bottom-Up Printing

    Top-of-Form is reset to the current line and the Skip Over Perforation setting is canceled. Format: Decimal 27 67 n 6820 Printer Technical Reference ASCII 1B 1F 01 ESC US (1) ASCII 1B 55 01* ESC “U”...

  • Page 35: Set Page Length (Inches)

    27 51 n ASCII 1B 43 00 n ESC “C” ASCII 1B 30 ESC “0” (7 dots) ASCII 1B 31 ESC “1” ASCII 1B 32 ESC “2” ASCII 1B 33 n ESC “3” n 6820 Printer Technical Reference Control Code Definitions...

  • Page 36: Set Margins

    If the value specified for this function is not within the allowed range, it is ignored. Format: Decimal 27 108 n Range of n: 0--78 6820 Printer Technical Reference (n dots) 1B 41 n 1B 51 n (in Pica mode) 2--96...

  • Page 37: Set Skip Over Perforation

    SI or ESC SI (1). ASCII 1B 4E n ESC “N” n ASCII 1B 4F ESC “O” Condensed + Expanded Mode 9 cpi (approx.) ASCII 1B 0F ESC SI 6820 Printer Technical Reference Control Code Definitions Condensed + Elite 20 cpi (approx.)

  • Page 38: Select Double-Strike Mode

    Decimal 27 14 This mode is also terminated by the execution of a Carriage Return, Line Feed, Form Feed, Vertical Tab or wrapping of the print buffer. 3-10 6820 Printer Technical Reference ASCII 1B 12 ESC DC2 ASCII 1B 47 ESC “G”...

  • Page 39: Cancel Double-Wide (Expanded) Print (One-Line-Only)

    Decimal 27 69 ASCII 1B 14 ESC DC4 ASCII 1B 57 01* ESC “W” 1* ASCII 1B 57 00* ESC “W” 0* ASCII 1B 4D ESC “M” ASCII 1B 45 ESC “E” 6820 Printer Technical Reference Control Code Definitions 3-11...

  • Page 40: Cancel Emphasized Mode

    " NOTE: This function is not supported in DBCS. Format: Decimal 27 33 n 3-12 6820 Printer Technical Reference ASCII 1B 46 ESC “F” ASCII 1B 20 n ESC SP n...

  • Page 41: Select Pica Pitch

    Elite Condensed (compressed) Emphasized Double-Strike Double-Width (expanded) Italic Underlined Emphasized Compressed Modes Expanded Expanded Elite Expanded Compressed Pica Elite Compressed ASCII 1B 50 ESC “P” ASCII 1B 53 00* ESC “S” 0* Control Code Definitions 6820 Printer Technical Reference 3-13...

  • Page 42: Select Subscript Mode

    Tab settings are not affected by subsequent changes in pitch. " Tabs may range up to maximum width for the character and printer size. " All previous tab stops are cleared when new tab stops are set. Also, if the "...

  • Page 43: Perform Horizontal Tab

    (any value less than the previous tab value acts as a terminating character) = terminating character 1B 44 00 Control Code Definitions ASCII ASCII ESC “D” n1 n2 ... nk acts as an early terminating character, ASCII ESC “D” 6820 Printer Technical Reference 3-15...

  • Page 44: Perform Vertical Tab

    ... = subsequent tabs (maximum number of tabs: 16) nk= last tab to set = terminating character 3-16 6820 Printer Technical Reference 1B 42 n1 n2 ... nk 00 (range of values for tab stops: 1--255) (all tabs must be in ascending order)

  • Page 45: Clear Vertical Tabs In Channel

    = channel number Character Sets and User-Defined Functions Different character sets may be installed in the 6820 printer. In some cases more than one character set may be present at one time, depending on the amount of available font memory. The 6820 reserves 437K of memory for installable fonts in FLASH memory.

  • Page 46: Table 3-1 Double-Byte Character Sets

    All escape sequence character strings are treated as SBCS. Codepage Selection Multiple codepages can be present in printer font memory at one time. One SBCS and one DBCS codepage can be selected as the active codepages at any time for MBCS mode. The active codepage can be changed at any time, by substituting the appropriate value into n1 and n2, from Table 3-2, International Character Sets.

  • Page 47: Select National Character Set

    Note: Hebrew and Greek fonts are available Greek in the supplied font files. The selected set stays in effect until the printer is reset and receives a Master Reset command, or a new international character set is selected. " NOTE: This function is only used with the default Character Set.

  • Page 48: User Defined Characters

    RAM based definition or redefinition of standard characters is only useful when the default SBCS codepage is selected. There is no method to redefine characters in the other codepages, since unique codepages can be created and loaded into the printer font memory (flash) for use.

  • Page 49: Select User-Defined Character Set

    Codes 128–255. By default, these codes are disabled. Format: Decimal 27 55 ASCII 1B 25 01 ESC “%” (1) ASCII 1B 25 00 ESC “%” (0) ASCII 1B 36 ESC “6” ASCII 1B 37 ESC “7” 6820 Printer Technical Reference Control Code Definitions 3-21...

  • Page 50: Expand Printable Code Area

    When other SBCS codepages are selected: " the codes (00h--1Fh), listed above in Table 3-3, Printable Code Expansion Characters, are printed. 3-22 6820 Printer Technical Reference %” (1), the Enable Printing of Codes 128- 255 function, “ ASCII 1B 49 n ESC “I”...

  • Page 51: Disable Printing Of Character Graphics

    27 116 0 Print Character Graphics This function allows printing of character graphics from the currently selected SBCS codepage, by sending a graphics string to the printer. The values of the graphics data bytes can range between 0--255. Format: Decimal 27 43 n d1 ...

  • Page 52: Graphics Functions

    = one of the following characters (K, L, Y, or Z) n = one of the modes (0--7), as shown in Table 3-4 on the next page. 3-24 6820 Printer Technical Reference ASCII 1B 2A m n1 n2 ESC “*”...

  • Page 53: Select Single Density Graphics Mode

    144 dots per inch, 1152 dots per 8” line ASCII 1B 4B n1 n2 ESC “K” n1 n2 ASCII 1B 4C n1 n2 ESC “L” n1 n2 ASCII 1B 59 n1 n2 ESC “Y” n1 n2 6820 Printer Technical Reference Control Code Definitions 3-25...

  • Page 54: Table 3-4 Graphics Modes

    The resolution is now 120 dots per inch. Each 8-inch line can accommodate 960 columns of graphic dots. A graphic string that exceeds the length of the print line is discarded. 3-26 6820 Printer Technical Reference ASCII 1B 5A n1 n2 ESC “Z” n1 n2...

  • Page 55: Figure 3-1 Printable Area For Fanfold Paper

    Assured Print Area 8 inches Max. Paper End Detection Position 1.8333 inches (11 lines) Perforation Figure 3-1 Printable Area for Fanfold Paper Control Code Definitions (area 2) 0.75 inch (or more) ...Xyz (area 3) ...Xyz 6820 Printer Technical Reference 3-27...

  • Page 56: Paper End Detection

    Area 3 represents the the distance between the the Paper End Detection position and the bottom edge of the page. Once the last page of the fanfold paper stack is in the printer, and the print head has advanced past this Paper End Detection line, printing is no longer reliable.

  • Page 57: Table 4-1 Printer Failure Indicators

    Self-test Function Descriptions ......Detailed Printer Self-test ......

  • Page 58: Troubleshooting

    SET PAGE button and note if the power indicator lights up. If it does, the power system is all right. If it does not, press the printer reset button. If the power indicator still does not light, check the power cable, by connecting it to a different printer.

  • Page 59: Error Handling

    (depending on the protocol), and the printer goes into suspend mode. The printer exits from the suspend mode when the user presses one of the keyboard keys or communications is resumed from the host. The printer also places the print head in its home position and attempts to recover from the error condition.

  • Page 60: Power-On Self-Test (Post)

    After completion of the tests, all LEDs are turned off and there is an attempt to place the head in the home position. Until the next time the printer is reset and POST is performed, only run-time errors or fatal errors are reported.

  • Page 61: Fatal Errors

    Errors related to writing or erasing flash are critical errors. These critical errors cause the printer to stop all processing and output an LED code and a sequence of beeps. The LED code represents the address of the segment that the error occurred on in octal notation.

  • Page 62: Nonvolatile Diagnostic Memory Verification

    ON for half a second. Initiating Self-test Self-test is initiated by simultaneously pressing both the LINE FEED and SET PAGE buttons on the control panel, while the printer is idle or asleep. Terminating Self-test Self-test can be terminated manually, during the test, by simultaneously pressing both the LINE FEED and SET PAGE buttons.

  • Page 63: Sample Self-Test Printout

    SECTION 4 Sample Self-Test Printout yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy NP6820 Copyright 1997, 1998, Intermec Technologies Corporation, All Rights Reserved Serial# MFG Date 12345678 mm/dd/yy Revisions: Bootblock: Control Program: Font Module: Font Module: Font Module: RAM Check: Battery Voltage: Total Pages: Zero Font Style:...

  • Page 64: Format Explanation For Page 1

    All numeric data is blank padded to the left of the most significant digit. Line 1: The printer name (NP6820) and copyright notice are listed first. Lines 2--6: Line 2 is a caption line for lines 3 through 6. The first two lines will always appear here.
  • Page 65 Under caption, Low, the minimum reading over the last 50 reports. " Under caption, High, the maximum reading over the last 50 reports. " Under caption, Min, the minimum reading over the printer’s history. " Under caption, Max, the maximum reading over the printer’s history. "...

  • Page 66: Miscellaneous Troubleshooting Tips

    Printing of ticket on last page does not complete. 4-10 6820 Printer Technical Reference Table 4-3 Problems and Solutions Possible Solution Reconfigure by keypad or Configuration Tool. Keypad (see the Maintenance section of User’s Guide).

  • Page 67: Table 4-3 Problems And Solutions

    Issue Does 4820 Ribbon work with 6820 Printers? Do 4820 Applications work with 6820 Printers? Does the 6820 Printer work with an application that downloads some custom characters to the printer? Can 4820 Fixed Mount Printers be replaced with 6820 Printers?

  • Page 68: Table 4-5 Diagnostic Information

    The FLASH diagnostic information is updated and maintained by the printer. All diagnostic information is shadowed in RAM. At the end of every 50 forms, the FLASH information is updated from the RAM. The printer also updates the information upon the occurrence of any nonrecoverable error, printer reset, printer self-test and remote polling of Diagnostic information.
  • Page 69 1 byte 2 bytes 2 bytes 2 bytes binary bytes bit 0 bit 1 bit 2 bits 3--4 bits 5--6 bit 7 1 byte binary 1 byte 2 bytes binary 2 bytes binary in 1/720” 6820 Printer Technical Reference 4-13...
  • Page 70 Troubleshooting and Diagnostics Field Length 4-14 6820 Printer Technical Reference Table 4-5 (Continued) Diagnostic Information Description NPCP NDM (normal disconnect mode) error count. Increments when normal disconnect mode entered. NPCP address error count. Increments when invalid printer address received. NPCP length parity error count.
  • Page 71 21h = DTR ODD Parity 22h = DTR EVEN Parity (all other values reserved) Bit Rate 0 = 9600; 1 = 19.2k Troubleshooting and Diagnostics Total Stored as Length 1 byte 6 bytes 1 bit 6820 Printer Technical Reference 4-15...
  • Page 72 Troubleshooting and Diagnostics SECTION 4 4-16 6820 Printer Technical Reference...

  • Page 73: Control Codes And Escape Sequences

    Printer Defaults ........
  • Page 74 Cancel Condensed Mode Select Condensed Mode Copy ROM to RAM Default Character Set, Select Define Intercharacter Space Define User-Defined Characters Delete 6820 Printer Technical Reference Table 5-1 (Continued) Control Codes and Escape Sequences Index SECTION 5 Category Page General Printer Control...
  • Page 75 3-22 Graphics Functions 3-26 Graphics Functions 3-26 Graphics Functions 3-26 Char. Sets, User Defined 3-23 General Printer Control General Printer Control Tabs and Tab Setting 3-15 Tabs and Tab Setting 3-15 Tabs and Tab Setting 3-15 6820 Printer Technical Reference...
  • Page 76 Select Double Strike Mode Select Double Wide (expanded) Mode Select Double Wide Mode (one line only) Emphasized Mode, Select Select Elite Pitch Select Italic Mode 6820 Printer Technical Reference Table 5-1 (Continued) Control Codes and Escape Sequences Index SECTION 5 Category Page General Printer Control Char.
  • Page 77 Char. Sets, User Defined 3-22 Char. Sets, User Defined 3-23 Char. Sets, User Defined 3-23 General Printer Control General Printer Control General Printer Control General Printer Control General Printer Control General Printer Control General Printer Control 6820 Printer Technical Reference...
  • Page 78 Set Horizontal Tabs Set Vertical Tabs Set Vertical Tabs in Channel Time: Set Inactivity Time for Sleep Mode Top-Down Printing, Select 6820 Printer Technical Reference Table 5-1 (Continued) Control Codes and Escape Sequences Index SECTION 5 Category Page General Printer Control...
  • Page 79 3-17 Tabs and Tab Setting 3-16 Tabs and Tab Setting 3-16 Char. Style & Text Mode 3-11 Char. Style & Text Mode 3-11 Char. Style & Text Mode 3-11 Char. Style & Text Mode 3-10 Page 6820 Printer Technical Reference...
  • Page 80 Definitions section. Decimal ESC SO ESC SI ESC DC2 ESC DC4 6820 Printer Technical Reference Table 5-2 (Continued) Single Character Control Code Definitions ASCII Description Beeper: sounds buzzer for 1/10 of a second. Backspace: moves print head one space to left.

  • Page 81: Table 5-3 Escape Sequences Quick Reference

    Select Double-Strike Mode Cancel Double-Strike Mode Expand Printable Code Area Perform n/216 inch Line Feed Select Single-density Graphics Mode Select Low-Speed Double-Density Graphics Mode Select Elite Pitch Set Skip Over Perforation Cancel Skip Over Perforation Cross-Reference Tables 6820 Printer Technical Reference...

  • Page 82: Printer Defaults

    ESC “z” n ESC “\” n1 n2 Printer Defaults The Table 5-4 settings are installed in the printer at the factory. To restore these defaults, refer to the Changing the Printer Settings paragraph, in the Maintenance section of the User’s Guide.
  • Page 83 Tabs, vertical Top of form Underline Unidirectional printing User defined character set The default settings listed below can be restored to the printer, as described in the Using the Configuration Tool section of this publication. Function Zero print option Autofeed configuration...
  • Page 84 Cross-Reference Tables SECTION 5 5-12 6820 Printer Technical Reference...
  • Page 85 Factory defaults, 2-12, 2-18, 5-10, 5-11 Fanfold paper, paper layout specifica- tions, 3-27 Fatal errors, 4-5 File open button, 2-4 description and dialog window, 2-5 File save as button, 2-4 description and dialog window, 2-13 6820 Printer Technical Reference Index-1 "...
  • Page 86 I/O buffer, 3-2 Image buffer, 3-2 Include control program (configuration tool) description, 2-9 Index-2 6820 Printer Technical Reference selection box, 2-4 Initialization (configuration tool), 2-2 International character set, 3-18, 3-19 Japanese character set (Shift JIS), 3-18 Keyboard, alpha button, 2-5, 2-13...
  • Page 87 Traditional, Bit 5, Chinese character set, 3-18 Troubleshooting diagnostics, 4-11 error handling, 4-3 self-test, 4-5 tips, 4-10 verifications, 4-2 6820 Printer Technical Reference Index User-defined control code functions, 3-17 Verifications communications/host computer, 4-2 printer components, 4-2 Vertical tabs, 3-15 clear, 3-16...
  • Page 88 Index Index-4 6820 Printer Technical Reference...

  • Page 89: Control Code Index

    Line spacing select 1/6-inch line spacing, 3-7 select 1/8-inch line spacing, 3-7 select 7/72-inch line spacing, 3-7 select n/216-inch line spacing, 3-7 Low-speed graphics functions, select low- speed double density graphics, 3-25 6820 Printer Technical Reference Index-1 "...
  • Page 90 3-9 set skip over perforation, 3-9 Pitch select elite pitch, 3-11 select pica pitch, 3-13 Index-2 6820 Printer Technical Reference Print position set print position (absolute), 3-5 set print position (relative), 3-5 Printable, expand printable code area, 3-22...

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