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Intermec 6820 User Manual

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6820 Printer
USER'S GUIDE
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P/N: 961-019-013
Revision D
October 1999

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Summary of Contents for Intermec 6820

  • Page 1 6820 Printer USER’S GUIDE " " " " " " " " " " " " " " " " " " " " " " " " " " " " P/N: 961-019-013 Revision D October 1999...
  • Page 2 " NOTICE The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.

  • Page 3: Table Of Contents

    ......... 1-17 6820 Printer User’s Guide...
  • Page 4 ....3-10 Loading the Compact Paper Tray ....3-10 6820 Printer User’s Guide...
  • Page 5 ....5-16 Communications Pin-Out Configurations ....5-17 6820 Printer User’s Guide...
  • Page 6 CONTENTS FIGURES Figure 1-1 6820 Printers ......Figure 1-2 Printer Connectors ......
  • Page 7 Table 5-3 POST Error Codes ......5-15 Table 5-4 Printer Communications Connector Pin-Outs 5-22 INDEX 6820 Printer User’s Guide...
  • Page 8 CONTENTS 6820 Printer User’s Guide...

  • Page 9: Introduction

    " " " " The 6820 Printer is used in the route accounting industry to produce high-quality customer invoices, receipts, load re- ports, transfers, and other documents. A unique “sleep” feature saves energy when the printer is not printing, elimi- nating the ON/OFF switch.

  • Page 10: Related Publications

    Introduction SECTION 1 Related Publications 6820 Printer Technical Reference (P/N: 977-019-001) " Contact your sales representative for details. Printer Descriptions Below are the three most common printer configurations: Fixed Mount Printer " The fixed mount printer is mounted in motor vehicles or used in a settlement room.

  • Page 11: Figure 1-1 6820 Printers

    SECTION 1 Introduction 1. Fixed Mount Printer (with 4000 Series/62XX Terminal Holder) 2. Portable Printer (with 61XX Terminal Holder) 3. Wall Mount Printer (with mounting plate and flat paper tray) Figure 1-1 6820 Printers 6820 Printer User’s Guide...

  • Page 12: Connectors

    Wall Mount Printer " The dc power connector is on the bottom left of the printer. The data communications connector (25-pin socket) is on the bottom right of the printer. 6820 Printer User’s Guide...

  • Page 13: Figure 1-2 Printer Connectors

    SECTION 1 Introduction Fixed Mount Printer Portable Printer Wall Mount Printer 1. Hand-held computer socket 2. DC power connector 3. Data communications connector Figure 1-2 Printer Connectors 6820 Printer User’s Guide...

  • Page 14: Reset Button

    See Figure 1-3 for the loca- tion of the reset button. 1. Printer mechanism (raised) 2. Reset button Figure 1-3 Reset Button on Portable Printer 6820 Printer User’s Guide...

  • Page 15: Figure 1-4 Reset Button On Wall Mount Printer

    Wall Mount Printer " The wall mount printer has the reset button on the right hand side of the printer case. 1. Reset button 2. Front of printer Figure 1-4 Reset Button on Wall Mount Printer 6820 Printer User’s Guide...

  • Page 16: Control Panel

    In “Paper Out” conditions, press this button to clear the Paper Out error before printing can resume. 6820 Printer User’s Guide...

  • Page 17: Figure 1-5 Control Panel

    SECTION 1 Introduction LINE FEED " Press this button to adjust the top of the paper to the next line. Power LOW BATT HEAD JAM PAPER OUT LINE FEED SET PAGE FORM FEED Figure 1-5 Control Panel 6820 Printer User’s Guide...

  • Page 18: Remote Connections

    This pow- er cord can be wrapped around the ac foot when not in use. 1. AC foot 2. Plug on power cord (goes to ac outlet) Figure 1-6 Power Cord Wrapped Around AC Foot 1-10 6820 Printer User’s Guide...

  • Page 19: Battery Options

    200 3-ply forms (about 4” or 10 cm thick). A shallow paper tray in the portable printer, holds up " to 50 3-ply forms (about an inch or 2.5 cm thick). See “Inside Sales” for ordering information and part num- bers. 6820 Printer User’s Guide 1-11...

  • Page 20: Hinges On Printer Cover

    See Section 2 for Wall Mount assembly dimensions. Below are the width, height, and depth dimensions for the Wall Mount Printer. Width Length Depth 13.25” W 10.5” L 4.5” H (33.7 cm) (26.7 cm) (11.4 cm) 1-12 6820 Printer User’s Guide...

  • Page 21: Fixed Mount Printers

    Handle, 61XX Holder Top Mount, and 16.5” 16.75” 8.0” Deep Paper Tray (41.9 cm) (42.6 cm) (20.3 cm) with Handle, 62XX Holder Top Mount or Fill 16.5” 15.0” 5.13” Plate, and Shallow Paper Tray (41.9 cm) (38.1 cm) (13.0 cm) 6820 Printer User’s Guide 1-13...

  • Page 22: Specifications

    1 year @ 77 _F (25 _C) 2.3 amperes-hour 12 volt lead acid (order batteries through Inside Sales) " NOTE: Battery will go dead within two weeks if connected to the printer and with no external charge source. 1-14 6820 Printer User’s Guide...

  • Page 23: Customer Support

    The Customer Support File Libraries, including Hot Tips and Product Awareness Bulletins, are available on the Internet. New users start at the Intemec web site: http://www.intermec.com. Choose “Support,” then “Prod- uct Support,” then “Conference Area.” Look on the main page for a link to register new customers.

  • Page 24: Bulletin Board Service

    Introduction SECTION 1 Bulletin Board Service The Customer Support Bulletin Board (BBS), maintained by the Norand Mobile Systems Division of Intermec Technologies Corporation, provides software and documen- tation: Phone number: 319-369-3515 (14.4 Kbps modem) " 319-369-3516 (28.8 Kbps modem) Protocol: Full duplex, ANSI or ANSI-BBS; 300 to "...

  • Page 25: Inside Sales

    P/N: 290-137-719 " Paper: " 1-ply: P/N: 816-027-111 " 2-ply: P/N: 816-027-012 " 3-ply: P/N: 816-027-013 " Print Head: P/N: 320-079-907 " Ribbon cartridges with: " Black ribbon: P/N: 805-060-001 " Purple ribbon: P/N: 805-060-002 " 6820 Printer User’s Guide 1-17...
  • Page 26 Introduction SECTION 1 1-18 6820 Printer User’s Guide...

  • Page 27: Installation Kit

    See “Inside Sales” in Section 1 for ordering information and part numbers. The Norand Mobile Systems Division of Intermec Technolo- gies Corporation has this and other vehicle installation kits available for the 6820 Printer. Below is the most common kit: 203-242-001 Installation Kit to Vehicle Battery "...

  • Page 28: Installation Procedures

    2. Start the vehicle engine. Continue monitoring the battery’s voltage while you run the engine at a fast idle for five minutes. The voltage should read below 14.5 V dc. It must not exceed 18.0 V. 6820 Printer User’s Guide...

  • Page 29: Electrical Installation

    — possibly causing computers and printers to behave unpredictably. Electrical Installation Decide where to mount the 6820 Printer and vehicle dock, then follow these instructions. Power Cable Routing Cable Length "...

  • Page 30: Direct-To-Battery Cable Installation

    We recommend you install printers directly to the battery based on the following criteria: The vehicle battery acts as an electrical filter and reg- " ulator and supplies adequate power to the 6820 Print- er mechanism. If there is any damage to the printer dc power cable, "...

  • Page 31: Routing The Cables

    After you have routed the vehicle battery cable to the ve- hicle battery, perform the following to prepare the vehicle battery cable for the terminal ring and fuse link assembly. The gray vehicle battery cable must be connected according to the instructions on the next page: 6820 Printer User’s Guide...

  • Page 32: Figure 2-2 Vehicle Battery Cable Jacket

    " Strip each wire end 1/4 inch (6 mm) Gray Battery Cable Red Wire Black (or Brown) Wire Strip the Cable Jacket 12–14 inches (31–36 centimeters) Figure 2-2 Vehicle Battery Cable Jacket 6820 Printer User’s Guide...

  • Page 33: Figure 2-3 Vehicle Battery Cable Ends

    Black (or Brown) Wire D Strip wire D Install terminal ring Crimp Here Red Wire 1. 3/8” terminal ring 2. Fuse link assembly 3. Fuse link 4. Vehicle battery cable Figure 2-3 Vehicle Battery Cable Ends 6820 Printer User’s Guide...

  • Page 34: Connecting To The Vehicle Battery

    3 to secure washers (6) and cables into place. 9. Repeat steps 3–8 for the negative vehicle battery cable wire (black or brown), hooking up the negative cable to the negative battery terminal. 6820 Printer User’s Guide...

  • Page 35: Figure 2-4 Side-Mount Vehicle Battery

    SECTION 2 Installation 1. 3/8” x 1-1/2” bolt 2. 3/8” nut 3. Vehicle battery 4. Vehicle battery cable 5. Fuse link 6. 3/8” washers Figure 2-4 Side-Mount Vehicle Battery 6820 Printer User’s Guide...
  • Page 36 6. Slip a second 3/8” washer (6) onto the bolt (5). 7. Thread and tighten a second 3/8” nut (1) onto that bolt (5). 8. Repeat steps 5–7 for the negative battery cable wire (black or brown), connecting the wire to the negative battery terminal. 2-10 6820 Printer User’s Guide...

  • Page 37: Figure 2-5 Top-Mount Battery Terminal

    SECTION 2 Installation 1. 3/8” nut 2. Vehicle battery 3. Vehicle battery cable 4. Fuse link 5. 3/8” x 1-1/2” bolt 6. 3/8” washers Figure 2-5 Top-Mount Battery Terminal 6820 Printer User’s Guide 2-11...

  • Page 38: Securing The Vehicle Battery Cable

    Use a punch to dimple and enlarge the hole. 2. Scrape a small circle of paint from around the hole to ensure a good electrical connection. 3. Use a #8 x 5/8” screw and flat washer to secure the strap. 2-12 6820 Printer User’s Guide...

  • Page 39: Printer Power Cable Voltage

    Figure 2-7 Voltage and Polarity Use a volt meter to test the cable before connecting the cable to the 6820 Printer. Set the volt meter for dc volts. Table 2-1 Volt Meter Readings for Printer Power Cable Volt Meter...

  • Page 40: Mechanical Installation

    Sliding latches in the tray bottom hold the printer securely. Latch Unlatch 1. Mounting keyholes on oversize paper tray 2. Latch (top view) 3. Latch (side view) Figure 2-8 Top View of Fixed Mount Printer Paper Tray 2-14 6820 Printer User’s Guide...

  • Page 41: Figure 2-9 Angled Mounting Plate For

    Side View Back View 7.32” (19 cm) 11.36” (29 cm) Figure 2-9 Angled Mounting Plate for Fixed Mount Printer 6820 Printer User’s Guide 2-15...

  • Page 42: Installing The Wall Mount Printer

    17” (43 cm) 13” (33 cm) 18” (46 cm) 26” (66 cm) 11” (28 cm) below for paper tray 13” (33 cm) Figure 2-10 Mounting Dimensions for Wall Mount Printer 2-16 6820 Printer User’s Guide...

  • Page 43: Installing The Mounting Plate

    Use four bolts, evenly distributed, to secure the plate to the wall of the vehicle. 1. Knob screw 2. Mounting lips Figure 2-11 Mounting Plate for Wall Mount Printer 6820 Printer User’s Guide 2-17...

  • Page 44: Attaching Paper Tray To Mounting Plate

    Use a 7/16” wrench to tighten the bolts. 1. Center lip on flat paper tray 2. Compact paper tray 3. Center bottom lip on mounting plate Figure 2-12 Attaching Paper Tray to Mounting Plate 2-18 6820 Printer User’s Guide...

  • Page 45: Mounting The Printer

    1. Knob screw on mounting plate assembly 2. Knob 3. Printer tie-down bracket 4. Printer 5. Bottom lips on mounting plate assembly 6. Bottom of printer Figure 2-13 Mounting the Wall Mount Printer 6820 Printer User’s Guide 2-19...

  • Page 46: Optional "Y" Cable

    3. Rectangular connector 4. Vehicle battery cable (goes to battery connector) 5. Chassis ground 6. 61XX Vehicle Dock 7. 61XX Computer 8. Data communication cable (goes to printer connector) Figure 2-14 “Y” Power Cable Connections 2-20 6820 Printer User’s Guide...

  • Page 47: Operation

    " " " " Check List This section provides instructions how to set up the 6820 Printer for the first time. Make sure these tasks are done: Printer is unpacked. " Foam blocks are removed from around the printer. "...

  • Page 48: Installing Internal Battery

    2. Lower the battery into the rear of the printer case, as shown. 3. Attach the battery cable to the battery. 4. Push the battery down and back under the back edge of the case. The battery should snap into place. 5. Close and latch the mechanism. 6820 Printer User’s Guide...

  • Page 49: Figure 3-1 Inserting Battery

    SECTION 3 Operation 1. Battery 2. Battery cable 3. Printer mechanism (raised) 4. Latches or rubber bumpers Figure 3-1 Inserting Battery 6820 Printer User’s Guide...

  • Page 50: Installing The Ribbon Cartridge

    4. Release the tab and press down on the arrow to fully seat the ribbon cartridge (tab clicks outward). 5. Turn the ribbon advance knob (follow raised arrows) to align the ribbon in the front of the print head. 6820 Printer User’s Guide...

  • Page 51: Figure 3-2 Installing Ribbon Cartridge

    SECTION 3 Operation 1. Ribbon 2. Locking tab 3. Advance knob 4. Tightens ribbon Figure 3-2 Installing Ribbon Cartridge 6820 Printer User’s Guide...

  • Page 52: Adjusting The Print Head Gap

    This may stop the head jams. If the 2-ply and 3-ply paper have light printing, set- " ting the gap adjuster to a closer setting will darken the print. 6820 Printer User’s Guide...

  • Page 53: Figure 3-3 Print Head Adjuster Set On Third Notch

    SECTION 3 Operation Figure 3-3 Print Head Adjuster Set on Third Notch 6820 Printer User’s Guide...

  • Page 54: Loading Paper Tray

    The portable printer holds up to 50 3-ply forms " (about an inch or 2.5 cm thick). 3. Pull the top form out and over the rear of the printer mechanism. Lower and latch the printer mechanism. 6820 Printer User’s Guide...

  • Page 55: Figure 3-4 Pulling Paper Over Printer Mechanism

    SECTION 3 Operation 1. Paper tray (beneath printer mechanism) 2. Printer mechanism (raised) Figure 3-4 Pulling Paper Over Printer Mechanism 6820 Printer User’s Guide...

  • Page 56: Wall Mount Printer

    “U,” inside the compact paper tray. 3. Pull the top form out to load into the printer. Figure 3-5 Loading Compact Paper Tray 3-10 6820 Printer User’s Guide...

  • Page 57: Figure 3-6 Putting Paper Into Pinfeed Holders

    Follow these steps to load the paper into the printer, or paper jams may occur. Paper for the 6820 Printer has perforated strips that fit onto the pinfeed holder pins, guiding the paper into the printer. This paper is sold separately in 1-, 2-, or 3-ply forms.

  • Page 58: Adjusting The Pinfeed Holders

    3. Close the pinfeed holder. 4. Ensure that the paper is smooth (no folds, bulges, bows, etc.) between the pinfeed holders. If so, push the locking tab down on the pinfeed holder that you adjusted. 3-12 6820 Printer User’s Guide...

  • Page 59: Figure 3-7 Positioning Pinfeed Holder And Paper

    SECTION 3 Operation 1. Pinfeed holder 2. Locked pinfeed holder locking tab 3. Released pinfeed holder locking tab 4. Thumb wheel (green) Figure 3-7 Positioning Pinfeed Holder and Paper 6820 Printer User’s Guide 3-13...

  • Page 60: Figure 3-8 Setting Paper For Printing

    4. Close the printer lid. Ensure that the paper will pass through the paper slot when the printer begins to print. Figure 3-8 Setting Paper for Printing 3-14 6820 Printer User’s Guide...

  • Page 61: Figure 3-9 Inserting 4000 Series Or 62Xx Computer Into

    4. Slide the computer to fully seat it in the printer dock- ing connector (Figure 3-9, part b). 1. Bottom (or battery) end of computer 2. Terminal slide retainer 3. Computer connector end in printer Figure 3-9 Inserting 4000 Series or 62XX Computer into Terminal Holder 6820 Printer User’s Guide 3-15...

  • Page 62: Figure 3-10 Inserting 61Xx Computer Into

    4. Slide the computer to fully seat it in the docking con- nector (Figure 3-10, part b). 1. Top (display) of computer inserted in terminal slide retainer 2. Docking connectors Figure 3-10 Inserting 61XX Computer into Terminal Holder 3-16 6820 Printer User’s Guide...

  • Page 63: Operating Guidelines

    Windex. See next page Use objects to remove paper from be- for more cautions about glass cleaners. " tween the print head and the platen (damage to mask spring and print head will occur). 6820 Printer User’s Guide...

  • Page 64: General Cleaning

    Instead, dampen a soft, lint-free cloth with a quality clean- er and clean the exterior surfaces with this cloth. Do not use solvent solutions. Inspect the dc power jack, all cables, and the remote terminal holder or vehicle dock for damage. 6820 Printer User’s Guide...

  • Page 65: Figure 4-1 Visible Moving Parts In Printer Mechanism

    Visible Moving Parts in Printer Mechanism Use a low-pressure, dry air source, such as “canned air” available at electronic supply houses and typewriter repair facilities, or a vacuum, to remove accumulated paper dust from the printer mechanism. 6820 Printer User’s Guide...

  • Page 66: Figure 4-2 Removing Old Ribbon Cartridge

    2. Lift the ribbon cartridge to remove the ribbon from the print head. Ensure the ribbon does not catch. 3. Lift the ribbon cartridge out of the printer. Figure 4-2 Removing Old Ribbon Cartridge 6820 Printer User’s Guide...

  • Page 67: Figure 4-3 Mask Spring Location

    3-4. 1. Print head 2. Mask spring Figure 4-3 Mask Spring Location " NOTE: The mask spring and paper guide are sold separately. See “Inside Sales” in Section 1 for ordering information and part number. 6820 Printer User’s Guide...

  • Page 68: Figure 4-4 Exposing The Mask Spring

    5. Close the paper bail, reinsert the print head, latch the two print head locking tabs, and install the ribbon. 1. Print head locking tabs 2. Print head (lifted aside) 3. Mask spring 4. Paper bail (raised) Figure 4-4 Exposing the Mask Spring 6820 Printer User’s Guide...

  • Page 69: Changing The Printer Settings

    1.67 (line 10 on the self-test report), you will need to use the con- figuration tool to change settings. See the 6820 Printer Technical Reference (P/N: 977-019-001) for information on using the configuration tool to reflash your printer.

  • Page 70: Configuration Mode

    After you have selected the configurations, press both the SET PAGE and LINE FEED buttons and listen for a beep. This takes the printer out of the “Configuration Mode.” Warm-start the printer to reset it with the new configura- tions. 6820 Printer User’s Guide...

  • Page 71: Table 4-1 Protocol Binary Sequence

    After you have selected the protocol, press both the FORM FEED and LINE FEED buttons and listen for a beep. This takes the printer out of the Protocol Selection Mode. Warm-start the printer to reset it with the new protocol. 6820 Printer User’s Guide...
  • Page 72 Maintenance SECTION 4 4-10 6820 Printer User’s Guide...

  • Page 73: Checking The Power Source

    Vehicle cable: Attach the printer in question to " another vehicle power cable. AC power: Plug the printer into another outlet. " If none of these steps “wake” up the printer with the prob- lem, then it needs to be returned for service. 6820 Printer User’s Guide...

  • Page 74: Self-Test

    The printer capability is diagnosed by printing the report. Device errors are displayed on the LEDs and emitted by the beeper. The printer then does a warm reset (soft reboot) upon error or completion of the self-test report. 6820 Printer User’s Guide...

  • Page 75: First Page Of Self-Test

    The “Interface Mode” setting, line 17, lists the inter- " face protocol for the printer. The typical setting is NPCP. Others include DTR with no, odd, or even par- ity, and IrDA. See page 4-7 for additional information. 6820 Printer User’s Guide...
  • Page 76 If it is jammed at position 0, you need to check the alignment of the printer mechanism. If it is jamming in the middle, it is more likely a dirty ribbon or obstruction in the print head’s path. 6820 Printer User’s Guide...
  • Page 77 # EEPROM write failures to " diagnostic block “Dlink” # Software memory errors " (Corruption in internal memory) “Llink” # Software memory errors " All other values are informational only. Remember that these values are cleared after the self-test. 6820 Printer User’s Guide...

  • Page 78: Sample First Page Of Self-Test

    Sample First Page of Self-Test " NOTE: Lines 15–18 are factory-default printer settings. Take note of these lines when reading the self-test report. yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy NP6820 Copyright 1997, 1998, Intermec Technologies Corporation. All Rights Reserved. Serial# MFG Date Hardware Check Repairs...

  • Page 79: Second Page Of Self-Test

    ASCII characters between 33 and 126 decimal inclusive for the entire page, or until you cancel the print by pressing a button on the printer. An example of that rotating pattern is shown below. !”#$%’()*+,–./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdefghijklmnopqr- stuvwxyz{|}~!”#$%’()*+,–./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdef- ghijklmnopqrstuvwxyz{|}~!”#$%’()*+,–./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVW- XYZ[\]^_’abcdefghijklmnopqrstuvwxyz{|}~!”#$%’()*+,–./0123456789:;<=>?@ABCDEFGHIJKL 6820 Printer User’s Guide...

  • Page 80: Self-Test Failure

    NPCP. self-test. Zero prints Check line 15 on the self-test If incorrect, adjust the zero incorrectly (with/ report for “Zero Font Style” print option, see page 4-8. without slash). setting. 6820 Printer User’s Guide...
  • Page 81 Symptom Test or Cause Solution Does not print Check line 11 or 12 on the Use the 6820 Printer Tool Kit extended self-test report to see if the to reload this file or send for character set — “NFT0000.MOD” file is listed hardware repair.
  • Page 82 Head Jams due to carriage If “0,” realign mechanism in alignment. Check line 29 on pivot tray. See page 5-12 for self-test report, under printer mechanism alignment “Position” header, for value. instructions. 5-10 6820 Printer User’s Guide...
  • Page 83 Printer has a glitch not Do a self-test. defined above. " NOTE: In paper jams or head jams, press the SET PAGE button to clear the printer before printing can resume. 6820 Printer User’s Guide 5-11...

  • Page 84: Figure 5-1 Print Head To Far Left

    1. Press nut 2. Pivot frame Figure 5-1 Print Head to Far Left " NOTE: The print head replacement is sold separately. See “Inside Sales” in Section 1 for ordering information and part number. 5-12 6820 Printer User’s Guide...

  • Page 85: Printer Mechanism

    Four Position Screws that Hold Printer Mechanism The position of the print head should NOT touch the pivot frame or press nut. If the print head does touch the pivot frame or press nut, return the printer for hardware repair. 6820 Printer User’s Guide 5-13...

  • Page 86: Indicators

    4 sets of 2 beeps 4 blinks 4 blinks OFF Print head short (Print head failure) 4 sets of 4 beeps Erratic Erratic Erratic Flash write error 12 sets of 12 beeps OFF Operating System software failure 5-14 6820 Printer User’s Guide...

  • Page 87: Post Diagnostics

    Invalid CRC on boot block Invalid CRC on control program or control program not found Lower 64K RAM failure Upper 64K RAM failure Diagnostic flash memory check failed or is not initialized Diagnostic memory write failure 6820 Printer User’s Guide 5-15...

  • Page 88: Communications Or Host Computer

    If the protocol options do match, then the data communica- tions cable may be defective. Verify that the cable is work- ing by substituting a new cable or host computer. Also check the computer vehicle dock. 5-16 6820 Printer User’s Guide...

  • Page 89: Communications Pin-Out Configurations

    DSR (Data Set Ready) DTR (Data Terminal Ready) CTS (Clear To Send) RTS (Ready To Send) RXD (Receive Data) TXD (Transmit Data) 25-Pin DSUB Male 15-Pin DSUB Male Figure 5-3 15-Pin to 25-Pin Cable P/N: 216-605-XXX 6820 Printer User’s Guide 5-17...
  • Page 90 CTS (Clear To Send) RTS (Ready To Send) RXD (Receive Data) TXD (Transmit Data) * Signals are not available on the 6100 Dock 25-Pin DSUB Female 25-Pin DSUB Male Figure 5-4 25-Pin to 25-Pin Cable P/N: 216-771-XXX 5-18 6820 Printer User’s Guide...
  • Page 91 DSR (Data Set Ready) DTR (Data Terminal Ready) SG (Signal Ground) shield Chassis Ground shell shell Chassis Ground Terminal Charge out to computer 9-Pin DSUB Female 15-Pin DSUB Female Figure 5-5 9-Pin to 15-Pin Cable P/N: 226-016-XXX 6820 Printer User’s Guide 5-19...
  • Page 92 CTS (Clear To Send) DSR (Data Set Ready)* SG (Signal Ground) shield open shell * Signal is not available on the 6100 Dock 25-Pin DSUB Male 15-Pin DSUB Female Figure 5-6 25-Pin to 15-Pin Cable P/N: 226-162-XXX 5-20 6820 Printer User’s Guide...
  • Page 93 SECTION 5 Troubleshooting Printer Pin # Pin # RJ-11 Jack 9-Pin DSUB Male Figure 5-7 Data Communications Cable P/N: 226-270-00X 6820 Printer User’s Guide 5-21...
  • Page 94 OUT Power for I/O board logic (never shuts off) – – – – – – – – – Switched 5 V from computer. V_IN – – – – – – Unswitched input power from printer. 5-22 6820 Printer User’s Guide...
  • Page 95 2-15 25-pin to 25-pin, 5-18 fixed mount, 1-13 9-pin to 15-pin, 5-19 portable, 1-13 part numbers, 1-17 wall mount, 1-12, 2-16 remote terminal data connec- tions, 2-20 Double-spacing, 5-3 Indicators, printer failure, 5-14 6820 Printer User’s Guide Index-1...
  • Page 96 1-17 mounting the printer, taching to mounting plate, removing, 4-4 2-19 2-18 replacement frequency, 4-4 mounting plates fixed mount, 2-14 Portable printer, 1-3 Ribbon cartridges, part num- wall mount, 2-16 connectors, 1-4 bers, 1-17 Index-2 6820 Printer User’s Guide...
  • Page 97 Warm start. See Self-test crimping battery cable ends, Terminal holder inserting 4000 Series or 62XX grounding power cable, 2-12 Computer, 3-15 routing cables, 2-5 inserting 61XX Computer, securing vehicle battery 3-16 cable, 2-12 Zero print option (adjusting), 4-8 6820 Printer User’s Guide Index-3...
  • Page 98 INDEX Index-4 6820 Printer User’s Guide...

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