Sharp AR-P13 Service Manual page 133

Checklists Continued.
Troubleshooting Item
Printer Server/ The Print Server Card cannot log into the File server, or cannot ser-
File Server/ vice jobs from a File Server.
Printer Checklist The Print Server name is listed on that File Server, or cannot service jobs
from a File Server.
The password assigned to the Print Server Card through PCONSOLE
matches the password assigned through WebPage. Use WebPage to
update the password stored in the network Print Server's memory.
The print job is in the print queue and waiting to be printed.
Use PCONSOLE to check if the print jobs are being sent to the printer.
Workstation to Print a file from the workstation and make sure the print job gets to the print
Print Server Card queue using PCONSOLE. If the print job does get to the queue, the prob-
Connection Checklist lem is not with the workstation/print server connection.
Use CAPTURE to send data to the printer from a workstation software appli-
cation. See your NetWare printer service the job. To do this, disable the
other printer until you can verify the Print Server Card-connected
printer setup. (Refer to NetWare's manual about NetWare utility.)
Print Server Card If the Print Server Card loses its connection to the file server, it can
Loses Its File take approximately 5 to 10 minutes to reconnect. If the connection is not
Server Connection made after a reasonable amount of time, check the error conditions in order
to diagnose and treat the problem.
Unable to Print from a The Print Server Card does not support printing from a context differ-
Different Context ent from that you are installed upon. If you want to do this, you must create
an alias queue. See your NetWare's manual for more information.
Identification and Solution
6-2