599447A SERVICE REQUIREMENTS 1.1 Health & Safety Note: When servicing the DishDrawer™, Health and Safety issues must be considered at all times. Specific safety issues are listed below with their appropriate icon. These are illustrated throughout the service information to remind service people of the Health and Safety issues.
599447A 1.1.7 Solvent and Excessive Heat Damage Solvents and excessive heat can damage plastic surfaces. 1.1.8 Sheet Metal Edges When working around cut sheet metal edges use appropriate gloves or protection to eliminate the chance of receiving a laceration. 1.1.9 Diagnostics While in diagnostics some safety devices are bypassed.
599447A 2.2.3 Performance Europe, GB, IE AAA – wash performance, dry performance, energy useage. 0.64 kWh/cycle energy useage. (1 tub only) 8 litres / cycle water useage (1 tub only) Based on 4 wash loads per week Single – 157 kWh/year, Double –...
599447A TECHNICAL OVERVIEW Chassis The DishDrawer™ chassis is one complete assembly composed of 5 steel metal components locked together by a proprietary riveting process. The chassis exterior is made of a lacquered electro-galvanised material. Unlike most other dishwashers, the chassis assembly is a load carrying structure designed to impart stiffness to the product and to ensure deflection is minimised.
599447A 3.3.1 Tub Home Sensor The tub home sensor determines when the tub is closed. The tub home sensor consists of an infrared sender and receiver mounted on the right side of electronic controller. When the tub is fully closed, infrared light is transmitted from the sender through a light pipe on the side of the tub, through a prism mounted in the chassis trim, then back through the other light pipe to the receiver.
599447A 3.6.3 During a Power Failure If power to the DishDrawer™ fails with the lid down, the tub can still be forced open manually if access is required. It is very difficult however to close the tub again without raising the lid. The lid actuators can be wound up manually with the tub fully removed.
599447A Heating 3.9.1 The Heating Element The heater plate is a porcelain enamelled steel plate with a thick film resistive circuit printed onto the dry side. A gravity thermal fuse is mounted on the heater plate in series with the heating element. A large dropping resistor is also printed onto the heater plate which forms part of the controllers power supply.
599447A 3.11 Drain Cycle The drain pump is a self-priming centrifugal pump that only pumps when the motor is rotating in the drain direction (anti- clockwise). It has a five bladed impellor pushed into a spline on the lower end of the rotor shaft. The drain pump housing, which incorporates an inlet and outlet pipe, is welded to the motor housing, hence captivating the motor.
599447A 3.14 Water Softener (where fitted) The Water Softener uses a softening material (resin) to prevent most of the elements that cause hard water from being present in the wash water. The resin can only treat a limited amount of water before it needs to be regenerated. Regeneration is achieved by pumping salty water (brine) through the resin, and flushing away the hard elements to the drain.
599447A OPTION ADJUSTMENT MODE How to Change Setup Options 4.1.1 Rinse Aid / Water Supply Hardness/Auto Power/End of Cycle Beeps/Closed Drawer Option/Clean/Dirty Dish Symbol To enter this setup mode, press POWER, then hold the ECO touch switch and KEYLOCK button simultaneously for 5 seconds, ensuring that ECO is pushed first.
599447A Note: On an integrated DishDrawer™ when the user turns on or turns off one of the following options, it is indicated by the red wash cycle LEDs on the secondary control panel. If an option is turned on, then all the LEDs turn on, and if an option is turned off, all the LEDs turn off.
599447A 4.1.8 Option Adjustment Quick Reference Charts Rinse Aid Setting (rA):- (Alter the amount of rinse aid dispensed.) Press and hold ECO, then press KEYLOCK for 5 seconds. rA will be displayed (integrated: Red LED above start/pause button showing). Press KEYLOCK. The rinse aid setting will advance on the secondary control panel LEDs with each press.
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599447A Closed Drawer Option (Ld):- (Lid closes automatically every time the drawer is closed.) Press and hold ECO, then press KEYLOCK for 5 seconds. rA will be displayed. Press START/PAUSE four times. Ld will be displayed (integrated: Red LEDs above start/pause button and ECO light is red). Press KEYLOCK.
599447A DIAGNOSTICS DishDrawer™ Diagnostics DishDrawer™ diagnostics can only be entered in Power Off mode, i.e. when there is no display on the LCD, or the badge LEDs are off. Diagnostics is entered by holding the KEYLOCK and START/PAUSE buttons simultaneously for 5 seconds.
599447A 5.1.4 Hardware Output Diagnostic Test Mode This level tests all the hardware outputs and inputs. The LCD display shows ‘HO’. Press POWER to skip hardware diagnostics and advance to the next level. Press START/PAUSE to enter hardware diagnostics. Once hardware diagnostics has been entered, letters in the LCD display indicate the current hardware output being tested.
599447A 5.1.5 Fast Test Cycle WARNING : Only run this cycle if connected to the water supply. This level runs an 8-minute fast test cycle. Press POWER to skip Fast Test Cycle and advance to the next level. Press START/PAUSE to enter Fast Test cycle. Once the fast test cycle is selected, the DishDrawer™...
599447A 5.1.6 Continuous Cycle Test Mode In this level the DishDrawer™ can be run continuously in any wash cycle. Once the cycle has finished, the DishDrawer™ automatically restarts the same wash cycle. Press POWER to skip continuous cycle. As this is the last level, doing this will exit diagnostics. Press START/PAUSE to enter continuous cycle.
599447A 5.1.8 Show Off / Showroom Wash Mode This mode initiates a shop show off display and wash operation demonstration. With the DishDrawer™ powered up and turned on, the show off mode is entered by pressing and holding the ECO and POWER buttons simultaneously for 5 seconds.
599447A Diagnostics Quick Reference Charts 5.2.1 Fault Display/Download Mode Press and hold KEYLOCK, then press START/PAUSE for 5 seconds. All LEDs & LCD segments except Keylock are illuminated. Press START / PAUSE. This initiates a pen data download via the lower tub-home light pipe. At the same time, the current and then the previous fault code will be displayed in the LCD screen and on the secondary control panel LEDs.
599447A 5.2.4 Continuous Cycle Press and hold KEYLOCK, then press START/PAUSE for 5 seconds. All LEDs & LCD segments except Keylock are illuminated. Press POWER three times. CC will show in the display (integrated: Heavy, Normal, Rinse LEDs showing). Press START/PAUSE. The last cycle that had been selected prior to going into diagnostics mode will be run continuously.
599447A FAULT CODES AND POOR PERFORMANCE Faults are displayed on the LCD (not fitted on integrated or flat door models) and on the touch switch panel. There are ten F (fatal) faults, which are displayed along with a spanner in the LCD (if fitted). An F fault will usually require the assistance of a qualified service person.
599447A Fault Code Description Chart The following chart is a quick reference guide for fault codes. To read a fault code on an integrated model, refer to the LED Display column on the chart. The LED that has activated on the secondary display indicates which fault code has occurred. To make diagnostics easier, a test handle can be made for use on integrated products using a cut down handle and a DD605 PCB LCD.
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599447A Fast, Delicate No lid motor current • Lid actuator not connected. and Rinse detected. • PCB mains filter and controller connectors. LEDs. • Faulty PCB mains filter. • Faulty electronic controller. Normal LED. Earth leakage fault. • Test for earth leakage. •...
599447A Fault Code Problem Solving Charts The following charts can be used as a guide to help locate faults in a DishDrawer™. Flood Detected The bottom controller flood detector circuit has been activated. The product will abort the wash program, log the fault, start the drain pump, and report to the user. Neither tub can be used until the fault is cleared.
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599447A Water Temperature Measurement Exceeds 85 Degrees Celsius The water temperature is sensed at greater than 85 degrees C / 185 degrees F. The product will abort the wash program, log the fault, report to the user, and disable the power supply. Note: The isolation relay will be disabled.
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599447A Lid Motors Ran But Did Not Reach Stall Current Lid actuators ran but did not reach stall current. The product will pause the wash program, log the fault and report to the user. PRIMARY ACTION Check that the lid actuators are properly connected to the yokes and the slide mounting bracket. Check that the yokes are clipped into the lid.
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599447A Power Supply/Controller Fault Power supply/controller fault. The product will disable power supply, log the fault, lock out the user and report to the user. Note: The isolation relay will be disabled. Power to the product will need to be disconnected then reconnected for it to become fully functional again.
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599447A U1 (“No Tap” Symbol) Wash Pump Has Not Primed. The fill valve has been open for more than 180 seconds and the wash pump has not primed. The product will pause the wash program, log the fault, report to the user, and restart when the start/pause button is pressed.
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599447A U3 Filled Too Quickly Or Failed To Drain This fault is not displayed to the customer, but it is recorded in the fault history and can be seen by Smart Tool. If the motor senses prime too soon (in less than 20 seconds), it will drain and refill up to 5 times, then continue the wash program regardless, and log the fault.
599447A Poor Dry Performance Poor Dry Performance Question Is the customer complaining of Advise customer that due to plastics Go to Question 2. plastic items not drying? having a low thermal mass, these items give inherently bad drying performance. Is the customer using rinse Go to Question 3, Advise customer that the use of aid?
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599447A Customers Complaint - Coffee/Tea Stains left in Cups Cause of problem (1). Not enough detergent is being used. To remove these stains requires a stronger concentration of detergent in the water. More detergent is also required in hard water areas, as minerals in the hard water reduce the effectiveness of the detergent.
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599447A C1 Water Softener Diverter Valve In hardware output diagnostics test mode: FU – turn the fill water valve on P2 – turn the motor drain on C1 – water softener diverter valve On – water bypasses the resin tank Off –...
599447A WIRING DIAGRAMS Power Distribution Concept DD605 Power Distribution concept LCD Module Buttons interface Backlight device Power Heater Zero crossing Heater detector Plate Touch switches Relay Gate Mains supply Fuse Isolation Wash Cycle LEDs Salt detector relay filter main PSU I sens Tub Home Current...
599447A SERVICE PROCEDURES CAUTION:- Due to the use of an electronic switch mode power supply, all internal components, regardless of supply voltage, should be treated as live to earth (i.e. equal to the mains supply voltage) when power is supplied to the DishDrawer ™...
599447A Toe Kick Removal 8.2.8 Partly open bottom drawer. 8.2.9 Loosen the right and left hand toe kick screws. 8.2.10 Slide the toe kick towards the front of the tub until it comes off the mounting rails. 8.2.11 Refit in reverse manner. Lower Tub Cowling 8.4.1 Remove the lower drawer front (refer Section 8.1).
599447A Drying Duct –top tub only 8.6.1 Open the drawer and remove the drawer front (refer Section 8.1). 8.6.2 Use pliers to gently release the plastic clips while pulling the duct down. Drying Fan and Flap Valve 8.7.1 Remove the drawer front (refer Section 8.1). 8.7.2 With a small bladed screwdriver, carefully release the small plastic clips holding the rinse aid indication LED in place in the dispenser...
599447A Water Softener (where fitted) 8.8.1 Remove the drawer front (refer Section 8.1). 8.8.2 Disconnect the wiring loom connections to the water softener diverter valve, brine pump and salt level detector, and remove the dispenser wiring loom connection to the electronic controller. 8.8.3 Use a flat blade screwdriver to open the salt level indicator LED cover, and remove the LED from the water softener.
599447A 8.10 Electronic Controller 8.10.1 Remove the drawer front (refer Section 8.1) and the handle (refer Section 8.2) (optional). 8.10.2 Disconnect all the wiring connectors on the controller. 8.10.3 Use a flat blade screwdriver to release the clip on the right-hand side of the controller by firmly pushing it in towards the tub.
599447A 8.13 Wiring Cover 8.13.1 Remove the drawer front (refer Section 8.1). 8.13.2 With the drawer opened, remove the tub (refer Section 8.5). 8.13.3 Carefully release the four wiring cover clips from the front lower section of the tub, taking care not to damage them. 8.13.4 Release the three clips on the underside of the tub that attach the wiring cover to the motor assembly outer lock nut.
599447A 8.15 Hall Sensor 8.15.1 Remove the wiring cover (refer Section 8.13). 8.15.2 Unplug the wiring connection from the hall sensor. 8.15.3 Gently press the hall sensor locking tab in the direction shown and lift the hall sensor out. 8.15.4 Refit in reverse manner. 8.16 Heater Plate and Motor Assembly 8.16.1 Remove the drawer front (refer Section 8.1), baskets, filter plate (refer Section 8.11) and rotor assembly (refer Section 8.12).
599447A 8.17 Lid 8.17.1 Remove tub assembly as per instructions in Section 8.5. 8.17.2 On the right-hand side of the lid, release the two tabs (one at the front, one at the rear) that clip the lid to the yoke, at the same time pulling the lid down.
599447A 8.18 Lid Actuator 8.18.1 Remove the tub (refer Section 8.5). 8.18.2 Remove the lid actuator harness plug by releasing the clip on the lid actuator. 8.18.3 Release the lid actuator from the bottom of the yoke by pressing with your thumb against one of the locking tabs.
599447A 8.20 Mains Filter Cover and PCB Mains Filter 8.20.1 Remove lower tub (refer Section 8.5) 8.20.2 Release the clips on the mains filter cover and lift it off. 8.20.3 Disconnect all wiring to the PCB mains filter. 8.20.4 Remove the earth screw through the wire and the mains filter housing to the chassis.
599447A 8.22 Fill Hose, Drain Hose, Wiring Harness Replacement 8.22.1 Remove the tub and turn it over by rotating it anti-clockwise (refer Section 8.5). 8.22.2 Remove the wiring cover (refer Section 8.13). 8.22.3 Disconnect the component you need to replace (e.g. fill hose, drain hose, wiring harness) from the tub.