90X.xx Error (902.Xx-907.Xx) - Lexmark X543 Service Manual

Step Action and questions
Reinstall the first ISP option. Restart the device.
22
Does the 900.xx error reoccur?
Run a job to test the option.
23
Does the 900.xx error reoccur?
Upgrade the firmware. Contact your next level of
24
support for the correct firmware level to use.
Restart the printer to operating mode.
Does the 900.xx error reoccur?
Replace the faulty ISP option. Restart the device.
25
Does the 900.xx error reoccur?
Are there any more ISP options to install?
26
Install the next ISP option. Restart the device.
27
Does the 900.xx error reoccur?
Run a job to test the option.
28
Does the 900.xx error reoccur?
Upgrade the firmware. Contact your next level of
29
support for the correct firmware level to use.
Restart the printer to operating mode.
Does the 900.xx error reoccur?
Replace the faulty ISP option. Restart the device.
30
Does the 900.xx error reoccur?
Contact your next level of support. You will need the following information for them:
31
• Exact 900.xx error digits and complete error message
• Printed menu settings page
• Printed network settings page
• Device error log
• A sample print file if error appears to be isolated to a single file
• File/Application used if error is related to specific print file
• Device Operating System
• Driver used (PCL/PS)
• Frequency of the occurrence of the error
90x.xx error (902.xx–907.xx)
Step Questions / actions
Turn the printer off, and remove the rear
1
shield. See
"Rear shield removal" on
4-7. Check the cable connections.
page
Are all the cable connections secure?
Yes
Go to step 24.
Go to step 24.
Go to step 25.
Go to step 31.
Go to step 27
Go to step 29.
Go to step 29.
Go to step 30.
Go to step 31.
Yes
Replace the controller
board. See
"Controller
board removal" on
page 4-18.
7525-xxx
No
Go to step 23.
Go to step 26.
Problem
resolved.
Go to step 26.
Problem
resolved.
Go to step 28.
Go to step 26.
Go to step 26.
Go to step 26.
No
Securely make all the
connections. POR the
printer.
Diagnostic information
2-33
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