Contents Safety information...11 Learning about the printer...13 Finding information about the printer...13 Selecting a location for the printer...14 Printer configurations...16 Basic functions of the scanner...16 Understanding the ADF and scanner glass...17 Understanding the printer control panel...17 Additional printer setup...23 Installing internal options...23 Available options ...
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Recycling...47 Recycling Lexmark products... 47 Recycling Lexmark packaging... 47 Returning Lexmark cartridges for reuse or recycling... 47 Loading paper and specialty media...48 Linking and unlinking trays...48 Linking trays... 48 Unlinking trays... 48 Assigning a Custom Type name... 48 Setting the Paper Size and Paper Type...49 Configuring Universal paper settings...49...
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Printing information pages...72 Printing a font sample list... 72 Printing a directory list... 72 Printing the print quality test pages... 72 Canceling a print job...73 Canceling a print job from the printer control panel ... 73 Canceling a print job from the computer ... 73 Copying...75 Making copies...75 Making a quick copy...
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Faxing...87 Getting the printer ready to fax...87 Initial fax setup... 88 Choosing a fax connection... 89 Connecting to an analog telephone line ... 90 Connecting to a DSL service ... 90 Connecting to a PBX or ISDN system... 91 Connecting to a Distinctive Ring Service ... 91 Connecting a telephone or answering machine to the same telephone line...
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Scanning to an FTP address using a shortcut number...109 Creating an FTP shortcut using the Embedded Web Server...109 Scanning to a computer or USB flash memory device...110 Scanning to a computer...110 Scanning to a USB flash memory device...111 Understanding scan to computer options...112 Sides (Duplex) ...112 Darkness...112 Improving scan quality...112...
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Reports menu...132 Network/Ports...133 Active NIC menu...133 Network menu ...133 Wireless menu...134 USB menu ...135 Settings menu...137 General Settings menu ...137 Copy Settings menu ...140 Fax Settings menu...142 Flash Drive menu ...148 Print Settings ...151 Set Date and Time ...160 Understanding printer messages...162 List of status and error messages...162...
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Using the Embedded Web Server...204 Setting up e-mail alerts...205 Viewing reports...205 Troubleshooting...206 Solving basic printer problems...206 Solving printing problems...206 Multiple-language PDFs do not print...206 Printer control panel display is blank or displays only diamonds...206 Error message about reading USB drive appears...206 Jobs do not print...207 Job takes longer than expected to print ...207 Job prints from the wrong tray or on the wrong paper ...208...
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Paper frequently jams ...219 Paper jam message remains after jam is cleared ...219 Page that jammed does not reprint after you clear the jam...219 Solving print quality problems...220 Blank pages...220 Characters have jagged or uneven edges ...220 Clipped images...221 Dark lines ...221 Gray background ...221 Incorrect margins...222 Light colored line, white line, or incorrectly colored line...222...
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
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Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Wireless Setup Guide gives you instructions for connecting the printer wirelessly. Help Description The Help gives you instructions for using the software. While in any Lexmark software program, click Help, Tips ª Customer support Description Where to find (North America)
Where to find (rest of world) E-mail support varies by country or region, and may not be available in some instances. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.
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102 mm (4 in.) 508 mm (20 in.) 152 mm (6 in.) 76 mm (3 in.) 254 mm (10 in.) Learning about the printer...
Printer configurations Basic models Printer control panel Automatic Document Feeder (ADF) Standard exit bin Top door latch Right side cover Standard 250-sheet tray (Tray 1) Manual feeder 650-sheet duo drawer with integrated multipurpose feeder (Tray 2) Optional 550-sheet tray (Tray 3) Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for workgroups.
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Use the ADF for multiple-page documents. You can use the ADF or the scanner glass to scan documents. Using the ADF The ADF can scan multiple pages including duplex (two-sided) pages. When using the ADF: Note: Duplex scanning is not available on selected printer models.
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Item Description Selections and settings Select a function such as Copy, Scan, Email, or Fax. Change default copy and scan settings such as the number of copies, duplex printing, copy options, and scaling. Use the address book when scanning to e-mail. Display area View scanning, copying, faxing, and printing options as well as status and error messages.
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Item Description Scale Press the Scale button to change the size of the copied document to fit onto the currently selected paper size. Press the Options button to change Original Size, Paper Source, Paper Saver, and Collate settings. Options Address Book Press to enter the address book.
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Item Description Menu Press to enter the administration menus. Display View scanning, copying, faxing, and printing options as well as status and error messages Note: The fax feature is not available on selected printer models. Stop/Cancel Press to stop all printer activity. Color start Press to copy or scan in color.
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Item Description Left arrow Press to scroll left. Indicator light Indicates the printer status: Off—The power is off. • Blinking green—The printer is warming up, processing data, or printing. • Solid green—The printer is on, but idle. • Blinking red—Operator intervention is needed. •...
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Item Description Keypad Enter numbers, letters, or symbols on the display. Front USB port Lets you scan to a flash drive or print supported file types Note: When a USB flash memory device is inserted into the printer, the printer can only scan to the USB device or print files from the USB device.
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
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Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Use the illustration below to locate the connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
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Flash memory or font card connector Memory card connector Open the memory card connector latches. Additional printer setup...
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Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. Align the notches on the memory card with the ridges on the connector. Notches Ridges Push the memory card straight into the connector until it snaps into place. Reinstall the system board cover.
Installing a flash memory or font card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
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Flash memory or font card connector Memory card connector Unpack the flash memory or font card. Note: Avoid touching the connection points along the edge of the card. Additional printer setup...
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Holding the card by its sides, align the plastic pins on the card with the holes on the system board. This ensures the metal pins line up correctly as well. Plastic pins Metal pins Push the card firmly into place. Notes: The entire length of the connector on the card must touch and be flush against the system board.
Reinstall the system board cover. Installing hardware options Installing an optional tray or drawer The printer supports two additional input sources: an optional 550-sheet tray and a 650-sheet duo drawer (Tray 2) with an integrated multipurpose feeder. Note: Some printer models may not support the optional 550-sheet tray. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
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Align the 650-sheet duo drawer with the optional 550-sheet tray, and then lower it into place. Align the printer with the 650-sheet duo drawer, then lower the printer into place and install the dust covers. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to move it safely.
Note: Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 35. Attaching cables Connect the printer to a computer or a network.
Power cord socket Ethernet port Note: The Ethernet port is a feature on network models only. USB port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: Menu settings page—Use this page to verify that all printer options are installed correctly.
Printing menu settings pages Print menu settings pages to review the current menu settings and to verify printer options are installed correctly. Note: If you have not made any menu item settings changes yet, then the menu settings pages list all the factory default settings.
Double-click the Install icon. Follow the instructions on the screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.
SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc. • Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks. • Some ad hoc networks will also require the auto setting. Check with your system support person if you are not sure which channel to select.
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Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. Insert the Software and Documentation CD. Click Install Printer and Software. Click Agree to agree to the License Agreement. Click Suggested, and then click Next.
Installing the printer on a wireless network (Macintosh) Prepare to configure the printer Locate the printer MAC address on the sheet that shipped with the printer. Write the last six digits of the MAC address in the space provided below: MAC address: ___ ___ ___ ___ ___ ___ Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the power Enter the printer information...
Configure the printer for wireless access Type the name of your network (SSID) in the appropriate field. Select Infrastructure as your Network Mode if you are using a wireless router. Select the type of security you use to protect your wireless network. Enter the security information necessary for the printer to join your wireless network.
Click +. Click IP. Type in the IP address of your printer in the Address field. Click Add. In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go > Applications. Double-click the Utilities folder. Locate and double-click Printer Setup Utility or Print Center. From the Printer List, choose Add.
Wait for the Welcome screen to appear. If the CD does not launch after a minute, then do the following: Click , or click Start and then click Run. In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. Click Install Printer and Software.
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In Mac OS X version 10.5 or later From the Apple menu, choose System Preferences. Click Print & Fax. Click +. Click IP. Type in the IP address of your printer in the Address field. Click Add. In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go >...
(electro-photographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Check your first draft for accuracy Before printing or making multiple copies of a document: Use the Lexmark preview feature, which you can select from the Print dialog or the Lexmark Toolbar to see what • the document will look like before you print it.
Reducing printer noise Use Quiet Mode to reduce the printer noise. Note: See the table for the multiple settings that change when you select a Quiet Mode setting. Choose To select a Quiet Mode setting: From the printer control panel, press Press the arrow buttons until Settings appears, and then press Press the arrow buttons until General Settings appears, and then press Press the arrow buttons until Quiet Mode appears, and then press...
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Loading paper and specialty media This section explains how to use the 250-sheet tray, the manual feeder, an optional 550-sheet tray, and the 650-sheet duo drawer with an integrated multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays.
Press the arrow buttons until Custom Type <x> or another custom name appears, and then press Submitting changes appears, followed by Paper Menu. Press , and then press to return to the Ready state. Setting the Paper Size and Paper Type Note: Trays with matching Paper Size and Paper Type settings are automatically linked by the printer.
Press the arrow buttons until Units of Measure appears, and then press Press the arrow buttons until the correct unit of measure appears, and then press Submitting changes appears, followed by the Universal Setup menu. Specify the paper height and width Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet.
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Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guide. Loading paper and specialty media...
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If the paper is longer than letter-size paper, then push the green tab at the back of the tray to elongate it. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Insert the tray. If a different type or size of paper was loaded than the type or size previously loaded in the tray, change the Paper Type or Paper Size setting for the tray from the printer control panel. Note: Mixing paper sizes or types in a paper tray may lead to jams. Loading the 650-sheet duo drawer The 650-sheet duo drawer (Tray 2) consists of a 550-sheet tray and an integrated 100-sheet multipurpose feeder.
Using the multipurpose feeder Push the multipurpose feeder latch to the left. Open the multipurpose feeder. Grasp the extension, and pull it straight out until it is fully extended. Prepare the paper for loading. Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. •...
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Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level • surface. Locate the stack height limiter and tab. Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter. Stack height limiter Width guide Size indicators...
Make sure the paper is as far into the multipurpose feeder as it will go with very gentle pushing. Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled.
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Adjust the width guides until they lightly touch the media sheet. Do not force the width guides against the media, or it could be damaged. Push the media in until it stops. The printer pulls it in farther. Note: To achieve the best possible print quality, use only high-quality media designed for laser printers. Loading paper and specialty media...
Paper and specialty media guide Additional information for printing on speciality medias may be found in the Cardstock and Label Guide available on Lexmark.com/publications. Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.
Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton possesses characteristics that can negatively affect paper handling. Unacceptable paper The following paper types are not recommended for use with the printer: Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,...
Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label • manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%.
Paper size Dimensions Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) 148 x 210 mm Universal (5.8 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 76 x 127 mm (3 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.)
Card stock Transparencies* Envelopes Paper labels * Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the standard tray, manual feeder, and the multipurpose feeder. Paper types and weights supported by the printer Notes: Your printer model may have a 650-sheet duo drawer, which consists of a 550-sheet tray and an integrated •...
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For 60 to 176 g/m (16 to 47 lb bond) paper, we recommend grain long fibers. Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the 250-sheet tray, manual feeder, and multipurpose feeder. The pressure sensitive area must enter the printer first.
Paper capacities Input capacities Notes: Your printer model may have a 650-sheet duo drawer, which consists of a 550-sheet tray and an integrated • 100-sheet multipurpose feeder. The 550-sheet tray part of the 650-sheet duo drawer supports the same paper as the optional 550-sheet tray.
Printing This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing print media." Printing a document Load paper into a tray or feeder. From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
Printing on specialty media Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead: Source or process Standard 250-sheet tray • Optional 550-sheet tray • Simplex (one-sided) printing •...
To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A8240 for letter-size transparencies and Lexmark part number 12A8241 • for A4-size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
When printing on envelopes: Feed envelopes from the manual feeder or optional multipurpose feeder. • Set the Paper Type to Envelope, and select the envelope size. • Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the •...
If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, • and use a non-oozing adhesive. Portrait orientation works best, especially when printing bar codes. • Tips on using card stock Card stock is heavy, single-ply specialty media.
Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Notes: When a USB flash drive is inserted into the printer, the printer can only scan to the flash drive or print files from •...
Supported flash drives and file types Flash drive Lexar JumpDrive 2.0 • Pro (256 MB, 512 MB, or 1G sizes) or • SanDisk Cruzer Mini (256 MB, 512 MB, or 1G sizes); • Notes: Hi-Speed USB flash drives must support the Full-speed standard. Devices supporting only USB •...
Printing information pages For more information on printing these pages, see “Printing menu settings pages” on page 34 and “Printing a network setup page” on page 34. Printing a font sample list To print samples of the fonts currently available for your printer: Make sure the printer is on and Ready appears.
Canceling a print job Canceling a print job from the printer control panel Press Stopping . . . appears, followed by Cancel Print Job. Press Canceling appears. Canceling a print job from the computer To cancel a print job, do one of the following: For Windows users Click , or click Start and then click Run.
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Double-click the printer icon. From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon. Printing...
If you are loading a document into the ADF, adjust the paper guides. From the printer control panel, press Note: If a Lexmark Document Solutions Suite (LDSS) profile has been installed, then you may receive an error when attempting a quick copy. Contact your system support person for access.
Change the copy settings as needed. From the printer control panel, press Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the printer control panel, press the Copy button, or use the keypad to enter the number of copies. Change the copy settings as needed.
Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad. Press to return to the Ready state.
Reducing or enlarging copies Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The factory default setting for Scale is Auto. If you leave Scale set to Auto, then the content of your original document will be scaled to fit the size of the paper onto which you are copying.
Adjusting copy quality Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Placing separator sheets between copies Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Canceling a copy job A copy job can be canceled when the document is in the ADF, on the scanner glass, or while the document is printing. To cancel a copy job: From the printer control, panel press Stopping appears, followed by Cancel Job. Press to cancel the job.
E-mailing Use the ADF for multiple-page documents. You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer. You can type the e-mail address, use a shortcut number, or use the address book. Getting ready to e-mail Setting up the e-mail function For e-mail to operate, it must be turned on in the printer settings and have a valid IP address or gateway address.
Setting up the address book Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
From the printer control panel, press the Scan/Email button. Scan to E-mail appears. Press Search or Manual Entry appears. Note: If there are no entries in the address book, then Manual Entry appears. Press to search the address book or press the arrow buttons until Manual appears, and then press or enter an e-mail address.
Press , and then enter the recipient's shortcut number. Press 1 to enter another shortcut or press 2 to end the shortcut entry. After you press 2, Press Start To Begin appears. Press to send a black only e-mail or Sending an e-mail using the address book Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Faxing Use the ADF for multiple-page documents. Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).
When Station Number appears, enter the printer fax number. Press the button on the numeric keypad that corresponds with the number you want. Press the right arrow button to move to the next space, or wait a few seconds and the cursor will move to the next space.
Equipment and service options Connect through an adapter used in your area Connect to a computer with a modem Connecting to an analog telephone line If your telecommunications equipment uses a US-style (RJ11) telephone line, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the top LINE port printer.
Connecting to a PBX or ISDN system If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the top LINE port printer.
Connecting a telephone or answering machine to the same telephone line Remove the plug from the bottom EXT port Connect your telecommunications equipment directly to the bottom EXT port on the back of the printer. Faxing on the back of the printer.
Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the wall outlet. Country/region Austria • Cyprus • Denmark • Finland • France • Germany •...
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Connect one end of the telephone cable that came with the printer to the top LINE port printer. Connect the other end of the telephone cable to the adapter, and then connect the adapter to the wall jack. Note: Your telephone adapter may look different than the one shown. It will fit the telephone jack used in your location.
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Connect the answering machine or telephone to the adapter Faxing...
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Germany There is a plug installed in the bottom EXT port of the fax function and the proper operation of downstream phones. Note: Do not remove the plug. If you remove it, then other telecommunications devices in your home (such as telephones or answering machines) may not work.
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If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. Faxing...
If you would like to use the same line for recording messages on your answering machine, then connect a second telephone line (not provided) between the answering machine and the other N slot of the active analog telephone wall jack. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program.
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Remove the protective plug from the bottom EXT port Connect a second telephone cord from the telephone to the computer modem. Note: Refer to the manual that came with your computer for the telephone connections. Connect a third telephone cord from the computer modem to the bottom EXT port of the printer.
Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Sending a fax Sending a fax using the printer control panel Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Select Fax, and then enter the recipient name, number, and other information as needed. Click Print. For Mac OS X version 10.4 or later users With a document open, choose File > Print. From the PDF pop-up menu, choose Fax PDF. Type the fax number in the To field, and enter other information as needed.
Creating a fax destination shortcut using the printer control panel Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Enter the shortcut number. Press to send a black only fax or Using the address book Note: If the address book feature is not enabled, contact your system support person. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Sending a fax at a scheduled time Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Understanding fax options Original Size This option lets you choose the size of the documents you are going to fax. From the Fax area of the printer control panel, press the Options button. Original Size appears. Press Press the arrow buttons until the size of the original document appears, and then press Content This option tells the printer the original document type.
Improving fax quality Question When should I use Text mode? When should I use Text/Photo mode? When should I use Photo mode? Forwarding a fax This option lets you print and forward received faxes to a fax number. Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Scanning to an FTP address Use the ADF for multiple-page documents. The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time. Once an FTP destination has been configured by your system support person, the name of the destination becomes available as a shortcut number, or it is listed as a profile under the Held Jobs icon.
Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Scanning to a computer or USB flash memory device Use the ADF for multiple-page documents. The scanner lets you scan documents directly to a computer or a USB flash memory device. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer.
A shortcut number was automatically assigned when you clicked Submit. Remember this shortcut number and use it when you are ready to scan your documents. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Understanding scan to computer options Sides (Duplex) This option informs the printer if your original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document. Note: Duplex scanning is not available on selected printer models.
Using the ScanBack utility Using the ScanBack Utility You can use the Lexmark ScanBack ScanBack Utility is on the Software and Documentation CD. Set up your Scan to PC profile. Launch the ScanBack Utility. Select the printer you want to use.
Clearing jams Avoiding jams The following hints can help you avoid jams. Paper tray recommendations Make sure the paper lies flat in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior •...
Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations. Jam number Jam location Standard 250-sheet tray and manual feeder (Tray 1)
200 paper jam Grasp the handle, and pull the standard 250-sheet tray (Tray 1) and manual feeder out. Remove the jam. Note: Make sure all paper fragments are removed. Insert the tray. Press 201 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Remove the jammed paper. Notes: Make sure all paper fragments are removed. • There may be a second sheet jammed if 200.xx Paper Jam and 202.xx Paper Jam appear. • Close the front door. Press 202 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
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Grasp the green lever, and then pull the fuser cover toward you. Hold the fuser cover down, and then remove the jammed paper. The fuser cover closes when released. Note: Make sure all paper fragments are removed. Close the front door. Press Clearing jams...
230 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. Remove the jam. Press 235 paper jam This jam occurs when the paper is too short for the duplex unit. Grasp the front door at the side handholds, and then pull it toward you to open it.
250 paper jam Push the lever in the multipurpose feeder to access the paper jammed. Remove the jam. Note: Make sure all paper fragments are removed. Insert the tray. Press 290 paper jam Remove all original documents from the ADF. Open the ADF cover, and then remove any jammed paper.
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Open the scanner cover, and then remove any jammed pages. Close the scanner cover. Press Clearing jams...
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. These menus can be accessed from the printer control panel, Embedded Web Server, or the software application driver. Notes: Certain menus are not available on selected printer models.
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Cartridges Early Warning Invalid Replace Missing or Defective Unsupported Imaging Kit Replace Black Imaging Kit Replace Black and Color Imaging Kit Waste Toner Box Near Full Replace Missing Paper menu Default Source menu Menu item Default Source...
Size/Type menu Menu item Tray <x> Size Letter Legal Executive Oficio (Mexico) Folio Universal JIS B5 Tray <x> Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type <x> Manual Paper Size Letter Legal...
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Menu item Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type <x> MP Feeder Size Letter Legal Executive Oficio (Mexico) Folio Statement Universal JIS B5 MP Feeder Type Plain Paper Card Stock Transparency...
Menu item Manual Envelope Size 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope 7 3/4 Envelope 9 Envelope Manual Envelope Type Envelope Custom Type <x> Note: Only installed trays and feeders are listed in this menu. Paper Texture menu Menu item Description Plain Texture...
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Menu item Description Bond Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture Specifies the relative texture of the envelopes loaded in a specific tray Smooth Note: Normal is the factory default setting.
Paper Weight menu Menu items Plain Weight, Glossy Weight, Bond Weight, Letterhead Weight, Preprinted Weight, or Colored Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Envelope Weight Light Normal Heavy Card Stock Weight Light...
Menu items Rough/Cotton Paper Weight Normal Custom <x> Light Normal Heavy Paper Loading menu Note: Certain options are not available on selected printer models. Menu item Recycled Loading Duplex Glossy Loading Duplex Bond Loading Duplex Letterhead Loading Duplex Preprinted Loading Duplex Colored Loading Duplex...
Menu item Heavy Paper Loading Duplex Rough/Cotton Loading Duplex Custom <x> Loading Duplex Note: Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties (in Windows) or the Print dialog (in Macintosh). Custom Types menu Menu item Custom Type <x>...
Menu item Portrait Width 3–14.7 inches 76–360 mm Portrait Height 3–14.7 inches 76–360 mm Reports menu Reports menu Note: When you select a menu item from the Reports menu, the indicated report prints. Menu item Menu Settings Page Device Statistics Network Setup Page Shortcut List Fax Job Log...
Menu item Profiles List Print Fonts Print Defects Print Demo Asset Report Network/Ports Active NIC menu Menu item Active NIC Auto List of networks Network menu Menu item PCL SmartSwitch PS SmartSwitch Description Prints a list of profiles stored in the printer Prints a report of all the fonts available for the printer language currently set in the printer Prints a repeating defects page used as a diagnostic tool for identifying print...
Menu item NPA Mode Auto Network Buffer Disabled Auto Mac Binary PS Auto Network Setup Reports Menu Network Card menu TCIP Menu IPv6 Menu Wireless menu AppleTalk menu Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for network models or printers attached to print servers when an optional wireless internal print server is installed in the printer.
Menu item Mode Infrastructure Ad hoc Compatibility 802.11n 802.11b/g 802.11b/g/n Choose Network <list of available network names> View Signal Quality View Security Mode USB menu Menu item PCL SmartSwitch PS SmartSwitch NPA Mode Auto Description Lets you select a mode Notes: Infrastructure mode makes the printer wireless network accessible •...
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Menu item USB Buffer Disabled Auto Mac Binary PS Auto ENA Address ENA Netmask ENA Gateway Description Sets the size of the USB input buffer Notes: Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the •...
Settings menu General Settings menu Menu item Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Eco-Mode Energy Energy/Paper Paper Quiet Mode Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers.
Menu item Run Initial setup Paper Sizes U.S. Metric Scan to PC Port Range <port range> Default Mode Copy Date Format MM-DD-YYYY DD-MM-YYYY YYYY-MM-DD Time Format 12 hour A.M./P.M. 24 hour clock Alarms Alarm Control Cartridge Alarm Timeouts Power Saver Disabled 1–240 Timeouts...
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Menu item Timeouts Print Timeout Disabled 1–255 Timeouts Wait Timeout Disabled 15–65535 Print Recovery Auto Continue Disabled 5–255 Print Recovery Jam Recovery Auto Print Recovery Page Protect Description Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print Notes: 90 seconds is the factory default setting.
Menu item Factory Defaults Do Not Restore Restore Now Copy Settings menu Menu item Content Text Text/Photo Photograph Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Paper Saver 2 on 1 Portrait 2 on 1 Landscape...
Menu item Print Page Borders Collate Original Size Letter Legal Executive Folio Statement Universal ID Card 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Paper Source Tray <x> Single Sheet Feeder Multi Sheet Feeder Transparency Separators Separator Sheets...
Menu item Overlay Confidential Copy Draft Urgent Custom Allow priority copies Background Removal -4 to +4 Color Balance Cyan–Red Magenta–Green Yellow–Blue Contrast 0–5 Best for content Shadow Detail -4 to +4 Scan edge to edge Sharpness 1–5 Fax Settings menu General Fax Settings Menu item Station Name...
Menu item Enable Manual Fax Memory Use All receive Mostly receive Equal Mostly sent All send Cancel Faxes Allow Don't Allow Caller ID DTMF Fax Send Settings Menu item Resolution Standard Fine Super Fine Ultra Fine Description Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: Off is the factory default setting.
Menu item Original Size Letter Legal Executive Mixed Letter/Legal Folio Statement Oficio (Mexico) JIS B5 4 x 6 3 x 5 ID Card Universal Custom Scan Size Business Card Duplex Long edge Short edge Content Text Text/Photo Photograph Darkness -4 to +4 Dial Prefix <none>...
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Menu item Behind a PABX Enable ECM Enable Fax Scans Driver to fax Dial Mode Tone Pulse Max Speed 2400 4800 9600 14400 33600 Background Removal -4 to +4 Contrast Best for content 0–5 Shadow Detail -4 to +4 Scan edge to edge Sharpness 1–5 Enable Color Fax Scans...
Fax Receive Settings Menu item Enable Fax Receive Rings to Answer 1–25 Auto Answer Manual Answer Code 1–9 Auto Reduction Paper Source Auto Size Match Tray <x> Single Sheet Feeder Multi-Page Feeder Sides Fax Footer Max Speed 2400 4800 9600 14400 33600 Block No Name Fax...
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Fax Log Settings Menu item Transmission Log Print log Do not print log Print only for error Receive Error Log Print Never Print on Error Auto Print Logs Log Paper Source Tray <x> Logs Display Remote Station Name Dialed Number Enable Job Log Enable Call Log Speaker Settings...
Distinctive Rings Menu item Single Ring Double Ring Triple Ring Flash Drive menu Flash Drive menu Menu item Description Enable Drive Enables or disables the USB port on the front of the printer Enable Notes: Disable Certain options are not available on selected printer models. •...
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Menu item Color Gray Color Resolution Darkness -4 to +4 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Sides (Duplex) Long edge Short edge Description...
Menu item JPEG Quality Text or Text/ Photo 5–90 Photo JPEG Quality 5–90 Use Multi-Page TIFF Scan bit Depth 8 bit 1 bit Background Removal -4 to +4 Contrast 0–5 Best for content Shadow Detail -4 to +4 Scan edge to edge Sharpness 1–5 Print Settings...
Menu item Sides (Duplex) 2 sided 1 sided Print Settings Setup menu Menu item Printer Language PS Emulation PCL Emulation PPDS Emulation Print Area Normal Fit to Page Whole Page Download Target Flash Resource Save Finishing menu Note: Certain options are not available on selected printer models. Menu item Sides 2 Sided...
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Menu item Blank Pages Do Not Print Print Collate Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray <x> Multi-Page Feeder N-Up 2 Up 4 Up 6 Up 9 Up 16 Up N-Up Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Orientation...
Menu item N-Up Border None Solid Quality menu Menu item Color Correction Auto Manual Print Resolution 4800 CQ 1200 dpi Toner Darkness 1–5 Enhance Fine Lines Color Saver RGB Brightness -6 to +6 Description Prints a border around each page image Note: None is the factory default setting.
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Menu item Description RGB Contrast Adjusts contrast in color outputs 0–5 Notes: RGB Saturation Adjusts saturation in color outputs 0–5 Notes: Color Balance Lets you make subtle color adjustments to the printer output by individually altering the amount of toner being used for each color plane. Specifies the amount of color Cyan from -5 to +5.
Menu item Manual Color (CMYK) CMYK Image CMYK Text CMYK Graphics Color Adjust Utilities menu Menu item Hex Trace Activate Coverage Estimator PDF menu Menu item Scale to Fit Annotations Do Not Print Print Description Customizes the CMYK color conversions. The values for each setting are: USCMYK EuroCMYK Vivid CMYK...
PostScript menu Menu item Print PS Error Image Smoothing PCL Emul menu Menu item Font Source Resident Download Font Name RO Courier Symbol Set 10U PC-8 12U PC-850 PCL Emulation Settings Point Size 1.00–1008.00 Description Prints a page containing the PostScript error Note: Off is the factory default setting.
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Menu item PCL Emulation Settings Pitch 0.08–100 PCL Emulation Settings Orientation Portrait Landscape PCL Emulation Settings Lines per Page 1–255 PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF PCL Emulation Settings Auto LF after CR Description Specifies the font pitch for scalable monospaced fonts Notes:...
Menu item Tray Renumber Assign MP Feeder None 0–199 Assign Tray <x> None 0–199 Assign Manual Paper None 0–199 Assign Man Env None 0–199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults Image menu Menu item Auto Fit Invert Description Configures the printer to work with printer software or programs that use...
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Menu item Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Rev Portrait Rev Landscape PictBridge menu Menu item Photo Size Auto Hagaki Postcard Card Size 100 x 150 mm 4 x 6 in 8 x 10 in Letter JIS B5...
Menu item Quality Normal Draft Fine Paper Source MP Feeder Tray <x> Manual Paper Set Date and Time Menu item View Date/Time Set Date/Time Time Zone (North, Central, and South America) Hawaii * Alaska Tijuana (PST) USA/Canada PST USA/Canada MST USA/Canada CST USA/Canada EST Canada AST...
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Menu item Time Zone (Europe and Africa) Azores (AZOT) Praia (CVT) * GMT (*) Dublin, Ireland London (BST) Western Europe Central Europe Eastern Europe Cairo (EET) Pretoria (SAST) * Moscow (MSK) Time Zone (Asia) Jerusalem (IST) Abu Dhabi GIST)* Kabul (AFT) * Islamabad (PKT) * New Delhi (IST) * Kathmandu (NPT) *...
Understanding printer messages List of status and error messages Access USB after scan A USB drive was inserted into the printer while the printer was scanning. From the keypad, press 1 to open the drive after scanning, or press 2 to ignore the USB drive. Access USB now A USB drive was inserted into the printer while the printer was setting up a job (copy, fax, e-mail, or FTP) or while in the menus.
<color> Low Replace the toner cartridge, and then wait for the message to clear. Dialing A fax number is dialed. If the number is too long to fit on the screen, only the word Dialing appears. Wait for the message to clear. DO NOT TOUCH The printer is receiving a code to update a file.
Invalid Engine Code The engine code is invalid. Contact Customer Support. Invalid Network Code The network code is invalid. Contact Customer Support. LADP connection error The LADP server information is present but the printer is unable to communicate with the server, or the communication ended before the return of the search results.
Menus disabled The printer menus are disabled. The printer settings cannot be changed from the printer control panel. Contact your system support person for help. Note: When menus are disabled, it is still possible to cancel a print job. No analog phone line The analog phone line was not detected;...
Printing error A job sent from a USB drive was not successfully received. Wait for the message to clear and then try sending the job again. Programming Code The printer is receiving a file that is a code update. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Replace <color> cartridge Replace the toner cartridge, and then press Replace PC Kit This is the early warning message for the photoconductor kit. The printer continues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to On from the Supply Notifications Web page (located on the Embedded Web Server).
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Tray <x> Missing Insert the specified tray into the printer. Unsupported USB device, please remove Remove the unrecognized USB device. Unsupported USB hub, please remove Remove the unrecognized USB hub. Unsupported Mode Remove the camera, and then change the mode to PictBridge. Reconnect the camera. USB drive disabled A USB drive was inserted into the printer, and the port is disabled.
32.yy Replace Unsupported <color> Cartridge Replace the unsupported toner cartridge with a supported one. 34 Short paper The printer paper size setting did not match the length of the paper that entered the printer. Try one or more of the following: Press to clear the message and continue printing.
Try one or more of the following: Press to clear the message and continue printing. • The printer cannot find the requested font. From the PPDS menu, select Best Fit, and then select On. The printer • will find a similar font and reformat the affected text. Press , and then press to cancel printing.
Try one or more of the following: Press to clear the message and continue printing. • Remove extra flash options: • Turn the printer off. Unplug the power cord from the wall outlet. Remove extra flash options. Connect the power cord to a properly grounded outlet. Turn the printer back on.
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88.yy <color> Cartridge is low Press to clear the message and continue printing. 88.yy Replace <color> Cartridge Replace the toner cartridge. 150 displayed The USB drive contains more than 150 files; only 150 files will be displayed. 200.yy Paper jam <area name> Clear the paper path.
24x Paper Jam Check Tray <x> Pull the tray out. Remove the jammed paper. Insert the tray. If all jams are cleared, the printer resumes printing. Note: When there is more than one jam, the message indicates the number of pages jammed. 250.yy Paper jam <area name>...
294 ADF Jam This jam location may also be identified as 294.04 Duplex Sensor Off Jam, 294.05 Scan Sensor Off Jam, or 294.06 ADF Backfeed Jam. To clear this jam: Remove all pages from the ADF. Note: The message clears when the pages are removed from the ADF. Flex and fan the pages.
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940.02 The cyan toner cartridge needs maintenance. Call for service. 941.02 The magenta toner cartridge needs maintenance. Call for service. 942.02 The yellow toner cartridge needs maintenance. Call for service. 943.02 The black toner cartridge needs maintenance. Call for service. 900–999 Service <message>...
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: Direct sunlight •...
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Part name Magenta Extra High Yield Return Program Toner Cartridge Yellow Extra High Yield Return Program Toner Cartridge Black Extra High Yield Toner Cartridge Cyan Extra High Yield Toner Cartridge Magenta Extra High Yield Toner Cartridge Yellow Extra High Yield Toner Cartridge Black Extra High Yield Return Program Toner Cartridge...
Replacing supplies Replacing the waste toner bottle Replace the waste toner bottle when 82 Replace waste toner appears. The printer will not continue printing until the waste toner bottle is replaced. Unpack the replacement waste toner bottle. Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot.
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Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Place the waste toner bottle in the enclosed packaging. Insert the new waste toner bottle. Maintaining the printer...
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Replace the right side cover. Close the top door. Close the front door. Maintaining the printer...
Replacing a black imaging kit Replace the black imaging kit when Replace Black Imaging Kit appears. Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
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Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Maintaining the printer...
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Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
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Remove the red shipping cover from the black developer unit. Insert the black developer unit. Replace the yellow, cyan, and magenta developer units. Note: Make sure each developer unit is inserted into a matching color slot. Place the used black imaging kit in the enclosed package. Maintaining the printer...
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Align and insert the imaging kit. Rotate the blue levers down until the imaging kit drops into place. Replace the waste toner bottle. Maintaining the printer...
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Replace the right side cover. Replace the toner cartridges. Close the top door. Maintaining the printer...
Close the front door. Replacing a black and color imaging kit Replace the black and color imaging kit when Replace Color Imaging Kit appears. Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
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Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover. Press the green levers on each side of the waste toner bottle, and remove it. Maintaining the printer...
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Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
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Insert the yellow, cyan, magenta, and black developer units. Place the used black and color imaging kit in the enclosed package. Align and insert the imaging kit. Maintaining the printer...
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Replace the waste toner bottle. Replace the right side cover. Replace the toner cartridges. Maintaining the printer...
Replace the specified toner cartridge (yellow, cyan, magenta, or black) when 88 Replace <color> Cartridge appears. The printer will not continue printing until the specified cartridge is replaced. Warning—Potential Damage: Damage caused by use of a non-Lexmark toner cartridge is not covered under warranty.
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Open the top door. Remove the toner cartridge by lifting the handle, and then gently pulling away from the imaging kit. Maintaining the printer...
Align the new toner cartridge, and then press down until it is all the way into the slot. Close the top door. Replacing a developer unit Replace a developer unit when a print quality defect occurs or when damage occurs to the printer. Grasp the front door at the side handholds, and then pull it toward you to open it.
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Open the top door. Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit. Maintaining the printer...
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Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Lift the blue levers on the imaging kit, and then pull it toward you. Maintaining the printer...
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Press down on the blue levers, grasp the handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. Remove the used developer unit. Place the used developer in the enclosed package.
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Insert the developer unit. Align and insert the imaging kit. Maintaining the printer...
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Replace the waste toner bottle. Replace the right side cover. Replace the toner cartridges. Maintaining the printer...
Close the top door. Close the front door. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Note: Clean both areas of the scanner glass and both white underside areas. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover.
Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the • same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Restoring the factory default settings Menu settings marked with an asterisk (*) indicate the active settings.
To access the Embedded Web Server: Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. •...
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support. Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Troubleshooting...
Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. AKE SURE YOU ARE USING A RECOMMENDED For more information, visit the Lexmark Web site at www.lexmark.com.
Press the arrow buttons until Page Protect appears, and then press Press the arrow buttons until Off appears, and then press Job prints from the wrong tray or on the wrong paper HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect or strange characters print The print job may not have terminated properly.
Unexpected page breaks occur Increase the Print Timeout value: From the printer control panel, press Press the arrow buttons until Settings appears, and then press Press the arrow buttons until General Settings appears, and then press Press the arrow buttons until Timeouts appears, and then press Press the arrow buttons until Print Timeout appears, and then press Press the arrow buttons until the desired value appears, and then press Solving copy problems...
ATTERNS MOIRÉ APPEAR IN THE OUTPUT From the printer control panel, press the Content button until the light comes on next to Text/Photo or Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. •...
Scan was not successful These are possible solutions. Try one or more of the following: HECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. N ERROR MAY HAVE OCCURRED IN THE PROGRAM Turn off and then restart the computer.
Partial document or photo scans These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: Telephone...
EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. HECK FOR JAMS Clear any jams, and then make sure that Ready appears. EMPORARILY DISABLE Call Waiting can disrupt fax transmissions.
HE TONER MAY BE LOW 88 <color> toner low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: AKE SURE THE PRINTER IS IN From the printer control panel, press the Fax button to put the printer in Fax mode. AKE SURE THE DOCUMENT IS LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the option instruction sheet. Troubleshooting...
AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see “Updating available options in the printer driver” on page 35. Drawers AKE SURE THE PAPER IS LOADED CORRECTLY Open the paper tray. Check for paper jams or misfeeds.
HECK FOR SERVICE MESSAGES If a service message appears, turn the printer off, wait about 10 seconds, and then turn the printer back on. If the error recurs, call for service. Memory card Make sure the memory card is securely connected to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions.
Press the arrow buttons until Jam Recovery appears, and then press Press the arrow buttons until On or Auto appears, and then press Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support.
Clipped images These are possible solutions. Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Incorrect margins These are possible solutions. Try one or more of the following: HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Paper curl These are possible solutions. Try one or more of the following: HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. AS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package.
Repeating defects EPEATING MARKS OCCUR MULTIPLE TIMES ON A PAGE Print the Print defects guide and match the defects to the marks on one of the vertical lines. Follow the instructions on the Print defects guide to determine the cause of the repeating defects. Skewed print HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.
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HECK THE DARKNESS BRIGHTNESS The Toner Darkness setting is too light, the RGB Brightness setting is too light, or the RGB Contrast setting is too low. From the printer control panel, press From the Admin menu, press the arrow buttons until Settings appears, and then press Press the arrow buttons until Print menu appears, and then press Press the arrow buttons until Quality menu appears, and then press Press the arrow buttons until Toner Darkness, RGB Brightness, or RGB Contrast appears, and then...
Print is too dark These are possible solutions. Try one or more of the following: ALIBRATE THE COLOR The printer automatically calibrates the colors whenever a new imaging kit is detected. If a cartridge is replaced, then you can calibrate the colors manually: From the printer control panel, press From the Admin menu, press the arrow buttons until Settings appears, and then press Press the arrow buttons until Print menu appears, and then press...
Solid color pages These are possible solutions. Try one or more of the following: AKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one.
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.
ALIBRATE THE COLOR The printer will automatically calibrate the colors whenever a new imaging kit is detected. If a toner cartridge is replaced, a manual alignment will need to be performed. From the printer control panel, press From the Admin menu, press the arrow buttons until Settings appears, and then press Press the arrow buttons until Print menu appears, and then press Press the arrow buttons until Quality menu appears, and then press Press the arrow buttons until Color Adjust appears, and then press...
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The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color.
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Object type CMYK Image CMYK Text CMYK Graphics How can I match a particular color (such as a corporate logo)? From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a multiple-page printout consisting of hundreds of colored boxes.
You need to know your printer model, type, and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1-800-539-6275. For other countries/regions, visit the Lexmark Web site at www.lexmark.com.
Machine type: 7525, 4989 Model(s): 131, 133, 138, 332, 333, 336, 337, 352, 356, 382, 383, 386, 387, 392, 393, 396, 397 Edition notice August 2009 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”...
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Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Notices...
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the Sleep Mode.
inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout. Factory default Power Saver Timeout for this product (in minutes): 110V = 45 minutes, 220V = 60 minutes By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. This equipment uses CA11A telephone jacks. Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à...
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
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A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information.
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
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Lexmark for recycling. Lexmark toner cartridges are designed to stop working after delivering a fixed amount of toner. A variable amount of toner may remain in them when replacement is required. If you do not accept these terms, return the unopened package to your point of purchase. Replacement toner cartridge(s) sold without these terms are available through www.lexmark.com, may be refilled by you, or a third party,...
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Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has...
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Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services.
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Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control. MICROSOFT CORPORATION NOTICES This product may incorporate intellectual property owned by Microsoft Corporation.
941.02 175 942.01 174 942.02 175 943.01 174 943.02 175 Access USB after scan 162 Access USB now 162 Active NIC menu 133 address book, e-mail setting up 84 address book, fax using 104 copying using 75 attaching cables 32...
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from one size to another 77 improving copy quality 82 making a copy lighter or darker 79 multiple pages on one sheet 81 on both sides of the paper (duplexing) 78 photos 76 placing separator sheets between copies 81 quick copy 75 reducing 79 selecting a tray 78 to letterhead 77...
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23 troubleshooting 219 Memory full, cannot send faxes 164 menu settings pages, printing 34 menus Active NIC 133 Copy Settings 140 Custom Scan Sizes 131 Custom Types 130 Default Source 123 diagram of 122 Index Fax Settings 142...
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toner cartridges 177 waste toner bottle 178 paper capacities 64 characteristics 58 letterhead 59 preprinted forms 59 recycled 43 selecting 59 selecting weight 128 setting size 49 setting type 49 storing 60 unacceptable 43, 59 Universal Paper Size 131 Universal size setting 49 paper feed troubleshooting message remains after jam is cleared 219...
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Reading data 166 Reading error 166 Ready 166 Receiving pXX 166 recycled paper using 43 recycling 237 Lexmark packaging 47 Lexmark products 47 toner cartridges 47 WEEE statement 236 reducing a copy 79 reducing noise 46 Reload printed pages in Tray <x>...
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109 using shortcut numbers 109 using the keypad 108 Sending pXX 167 Set Date and TIme menu 160 setting Active NIC 133 paper size 49 paper type 49 Universal Paper Size 49 setting up the printer on a wired network...
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unexpected page breaks occur 209 troubleshooting, print quality blank pages 220 characters have jagged edges 220 clipped images 221 color misregistration 229 dark lines 221 gray background 221 light colored line, white line, or incorrectly colored line 222 poor transparency quality 228 print irregularities 223 print is too dark 226 print is too light 224...