Park/Pick Up Static And Programmable Configuration - Mitel 6863i Administrator's Manual

Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide

PARK/PICK UP STATIC AND PROGRAMMABLE CONFIGURATION

The IP phones have a park and pickup call feature that allows you to park a call and pickup a
call when required. Administrators can configure call park and pickup using a static configuration
(6867i/6869i) or by using a programmable configuration (all 6800i series IP phones).
Note: The 6867i and 6869i IP phones accept both methods of configuration, however
to avoid redundancy, Mitel recommends you configure either a static configuration or a
programmable configuration.
Administrators can use configuration files or the Mitel Web UI to configure a park/pickup static
or programmable configuration. Users can make changes to customize the label and the state
of the park/pick up keys using the Web UI.
The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and
ININ PBX servers.
The following paragraphs describe the static and programmable configuration of the call park
and pickup feature.
PARK/PICKUP STATIC CONFIGURATION
Note: This feature does not work when the "collapsed context user softkey screen"
parameter is enabled (see
The static method configures park and pickup on a global basis for all supported IP phones.
You can use the configuration files or the Mitel Web UI to configure a park/pickup static
configuration. In the configuration files, you use the following parameters to statically configure
park/pickup: "sprecode" and "pickupsprecode".
In the Mitel Web UI, you use the following fields at Basic Settings -> Preferences to configure
park/pickup statically:
• Park Call
• Pick Up Parked Call
How it Displays on the Phone
On the phone UI, the static configuration method displays the following:
• When a call comes in and you pickup the handset, the default label of "Park" displays on
the first screen of the phone UI.
• After pressing the "Park" softkey to park the call, the default label of "Pickup" displays on
the first screen of the phone UI.
The values you enter for the Park/Pickup feature are dependent on your type of server. The
following table provides the values you enter for the "sprecode" and "pickupsprecode"
parameters (configuration files), or "Park Call" and "Pickup Parked Call" fields (Mitel Web UI).
5-194
"Shifting of Softkey Positions for Busy States" on page 140).