Advanced Call Handling; Speed Call Programmable Key Configuration - Mitel MiVoice 6940 Quick Reference Manual

Mitel MiVoice 6940/6940w IP Phone - Quick Reference Guide
QUICK REFERENCE GUIDE

Advanced call handling

The Mitel MiVoice 6940 IP Phone provides a method for transferring calls through the
Transfer softkey.
Transferring a call
1. Ensure you are on active call with the party you wish to transfer.
2. Tap the Transfer softkey.
The active call is placed on hold.
3. Enter the transfer recipient's number and tap Transfer.
Creating a multi-party conference call
1. Ensure you are on active call with one of the parties with whom you wish to create a
conference.
2. Tap the Add User softkey.
The active call is placed on hold.
3. Enter the conference target's number.
4. Wait for an answer, consult, and then tap the Join Calls softkey to create the three-
way conference call.
5. Repeat steps 2 to 4 to add an additional party (maximum of seven participants) to the
conference.

Speed Call programmable key configuration

A Speed Call key allows you to dial a specified number with one key press. Speed Call
keys can be useful as they can be programmed to dial directly to an internal or external
number or quickly access features that use feature access codes. You can also transfer
calls to or create conference calls using your Speed Call keys in place of dialing out
manually.
Note: Configuring a programmable key using the press-and-hold method is only available if enabled by
your System Administrator.
Programming a Speed Call key
1. Press and hold the applicable programmable key (for 0-5 seconds) until the Label
Name field is displayed.
2. In the Label Name field, enter a label to apply to the key using the on-screen
keyboard.
3. Tap the Number field and enter a number using the dialpad keys.
4. (Optional) Tap the Private check box to make the key a Private Speed Call key. When
a Private Speed Call key is tapped, the call is considered private and caller ID
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information is not displayed in the phone's call history.
5. Tap the Save softkey to save the information to the key you selected.
Note: Other features such as Phone Lock, Call Forward Always, Do Not Disturb, Mobile Line, and
Account Code keys can be programmed using the press-and-hold method (if enabled by your System
Administrator). For more information, refer to the Mitel MiVoice 6940 IP Phone User Guide.
MobileLink feature
The Mitel MiVoice 6940 IP Phone supports MobileLink, a feature that provides seamless
mobile integration using Bluetooth wireless technology. MobileLink highlights include the
ability to:
• Sync your mobile phone's contact list and call history with your 6940 IP Phone.
• Answer a mobile phone call using your 6940 IP Phone.
• Move active calls between the 6940 IP Phone and your mobile phone.
The MobileLink feature is supported only on iOS and Android mobile devices.
Note: MobileLink features are available only if your Administrator has enabled them. Contact your
Administrator for details on how to enable MobileLink functionality on your phone.
Pairing a mobile phone using Bluetooth
1. Press the key and tap the Bluetooth icon.
2. Swipe the toggle switch to the right to enable Bluetooth functionality. Ensure
your mobile phone is discoverable as the Mitel MiVoice 6940 IP Phone automatically
scans for available Bluetooth devices.
Note: For information on how to make your mobile phone Bluetooth discoverable, refer to the
documentation provided with your respective mobile phone.
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