Softkeys/Programmable Keys/Expansion Module Keys - Mitel 6863i Administrator's Manual

Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide

SOFTKEYS/PROGRAMMABLE KEYS/EXPANSION MODULE KEYS

You can configure the softkeys, programmable keys, and expansion module keys that are
applicable to a specific phone model, to perform specific functions on the IP phones.
Note: When entering definitions for softkeys in the configuration files, the "#" sign must
be enclosed in quotes.
SOFTKEYS
The following table provides the number of softkeys you can configure, and the number of lines
available for each phone model that has configurable softkeys.
IP PHONE MODEL
6867i
6869i
*The M680i expansion module consists of 16 softkeys. You can have up to 3 expansion modules
on an IP phone totalling 48 softkeys. Valid for 6865i, 6867i, and 6869i phones.
**The M685i expansion module consists of 3 pages of 28 softkeys (for a total of 84). You can
have up to 3 expansion modules on an IP phone totalling 252 softkeys. Valid for 6865i, 6867i,
and 6869i phones.
STATE-BASED SOFTKEYS
Users and administrators can configure a specific state to display when a softkey is being used.
Available states you can configure for each softkey include:
• idle - The phone is not being used.
• connected - The current line is in an active call (or the call is on hold)
• incoming - The phone is ringing.
• outgoing - The user is dialing a number, or the far-end is ringing.
• busy - The current line is busy because the line is in use or the line is set as "Do Not Disturb".
5-128
SOFTKEYS EXPANSION MODULE KEYS
10 16 to 48*
(Model M680i)
84 to 252**
(Model (M685i)
17 16 to 48*
(Model M680i)
84 to 252**
(Model (M685i)
LINES AVAILABLE
24
24