Page 1 Mitel 6800i Series SIP Phones 41-001561-00 REV02 RELEASE 4.0.0 SP2 ADMINISTRATOR GUIDE...
Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
Page 3: Software License Agreement
Equipment for which the Software was intended. This Product may integrate programs, licensed to Mitel by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer.
Page 4: Table Of Contents
Model 6863i IP Phone ........
Page 5 Mitel Web UI Options ........
Page 6 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Network Settings............. . 4-4 Basic Network Settings .
Page 7 Table of Contents Audio Hi-Q on G.722 Calls ..........5-40 Audio Mode Configuration .
Page 8 Customizing the Key Type List in the Mitel Web UI .......
Page 9 Table of Contents Customizable Callers List and Services Keys ........5-227 Missed Calls Indicator .
Page 10 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Transport Layer Security (TLS) ..........6-20 802.1x Support .
Page 11 Using the “Firmware Update” Page in the Mitel Web UI ......8-3...
Page 12 Mitel Web UI Settings ........
Page 13 Table of Contents Home/Idle Screen Settings ..........A-61 Screen Saver Settings .
Page 14 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Call Forward Key Mode Settings ..........A-154 PIN Suppression .
Page 15 Disable User Login to Mitel Web UI ........
Page 16 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Blind Transfer Setting ........... . . A-269 Semi-Attended Transfer Settings .
Page 17 Table of Contents APPENDIX B: CONFIGURING THE IP PHONE AT THE ASTERISK IP PBX About this Appendix ............B-2 Topics .
Page 18 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide After Warranty Service ..........Warranty-3 Index .
Page 19: Preface
This SIP IP Phone Administrator Guide provides information on the basic network setup, operation, and maintenance of the Mitel 6800i (6863i, 6865i, 6867i, and 6869i) Series SIP IP Phones. It also includes details on the funtionality and configuration of the IP phones.
Page 20: Chapters And Appendices In This Guide
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CHAPTERS AND APPENDICES IN THIS GUIDE This guide contains the following chapters and appendices: GO TO An overview of the IP Phones and the IP Phone firmware installation information Chapter 1...
Page 21: Chapter 1 Overview
Chapter 1 OVERVIEW...
Page 22: About This Chapter
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide ABOUT THIS CHAPTER This chapter briefly describes the IP Phone Models, and provides information about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operation.
Page 23: Ip Phone Models
IP PHONE MODELS DESCRIPTION All Mitel SIP IP Phone Models communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initiation Protocol (SIP).
Page 24: Optional Accessories
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide OPTIONAL ACCESSORIES The following wall mount kit and power adapter are optional accessories designed to be used with all 6800i Series IP Phones. Power Adapter 6800i Wall Mount Kit The K680i magnetically connected keyboards (available in QWERTY, QWERTZ, and AZERTY keyboard layouts) are optional accessories designed to be used wit the 6867i and 6869i IP Phones.
Page 25 IP Phone Models M680I AND M685I EXPANSION MODULES DAISY-CHAINING SUPPORT IP PHONE MAXIMUM # OF MAXIMUM # OF POE CLASS MODEL DIASY-CHAINED DIASY-CHAINED MODULES WHEN MODULES WHEN POWERED VIA 48V AC POWERED VIA POE ADAPTER 6865i Class 2 (< 6.49W) 6867i Class 2 (<...
Page 26 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Reference For more information about installing the 6800i Wall Mount Kit and setting up and using the K680i keyboard and M680i/M685i expansion modules, see the following respective documents: • 6800i Wall Mount Kit Installation Guide •...
Page 27: Model 6863I Ip Phone
IP Phone Models MODEL 6863I IP PHONE This section provides brief information about the Model 6863i IP Phone. It includes a list of features and describes the hard keys on the 6863i. 6863I PHONE FEATURES • LCD screen • Built-in-two-port, 10/100 Fast Ethernet switch - lets you share a connection with your computer •...
Page 28: I Key Description
Hold Key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Line/Call Appearance Keys - Connects you to a line or call. The Mitel 6863i supports two line keys, each with LED indicator lights.
Page 29: Model 6865I Ip Phone
IP Phone Models MODEL 6865I IP PHONE This section provides brief information about the Model 6865i IP Phone. It includes a list of features and describes the hard keys on the 6865i. 6865I PHONE FEATURES • LCD screen with backlight •...
Page 30 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 6865I KEY DESCRIPTION DESCRIPTION Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Hold Key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing.
Page 31 IP Phone Models DESCRIPTION Line/Call Appearance Keys - Connects you to a line or call. The Mitel 6865i IP Phone supports two line keys, each with LED indicator lights. Speaker/Headset Key - Transfers the active call to the speaker or headset, allowing handsfree use of the phone.
Page 32: Model 6867I Ip Phone
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MODEL 6867I IP PHONE This section provides brief information about the Model 6867i IP Phone. It includes a list of features and describes the hard keys on the 6867i. 6867I PHONE FEATURES •...
Page 33 Redial Key - Accesses a list of the last 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number. Line/Call Appearance Keys - Connects you to a line or call. The Mitel 6867i IP Phone supports two line keys, each with LED indicator lights.
Page 34 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide DESCRIPTION Conference Key - Begins a conference call with the active call. Presence Key - Accesses the partial and full contact presence information screens, which provide more detailed information about the selected contact.
Page 35: Model 6869I Ip Phone
IP Phone Models MODEL 6869I IP PHONE This section provides brief information about the Model 6869i IP Phone. It includes a list of features and describes the hard keys on the 6869i. 6869I PHONE FEATURES • 4.3” QVGA color TFT LCD with backlight •...
Page 36 Redial Key - Accesses a list of the last 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number. Line/Call Appearance Keys - Connects you to a line or call. The Mitel 6869i IP Phone supports two line keys, each with LED indicator lights.
Page 37 IP Phone Models DESCRIPTION Top Softkeys - 12 programable keys that allow you to easily perform up to 44 specific functions and access enhanced services provided by third parties (e.g. XML applications). Bottom Softkeys - 5 programmable keys that support up to 24 functions. These keys also act as state-based keys allowing you to easily perform context-senstive functions during specific states (i.e.
Page 38: Firmware Installation Information
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide FIRMWARE INSTALLATION INFORMATION DESCRIPTION The firmware setup and installation for the IP phone can be done using any of the following: • Phone User Interface via the keypad (Phone UI) •...
Page 39: Configuration Server Requirement
Firmware Installation Information • Power source • For Ethernet networks that supply inline power to the phone (IEEE 802.3af) use an Ethernet cable to connect from the phone directly to the network for power (no 48V AC power adapter required if using Power-over-Ethernet [PoE]) •...
Page 40: Firmware And Configuration Files
• <model>.cfg (for example, 6867i.cfg) - This file contains model specific information, where “model” should be the same string that is used for the model name (e.g. 6863i.cfg, 6865i.cfg, 6867i.cfg, 6869i.cfg). • <MAC>.cfg (for example, 00085D1610DE.cfg) - This file contains configuration information about the IP Phone.
Page 41 The following table provides the files that the phone requests from the configuration server during bootup of the phone: IP PHONE ASSOCIATED CONFIGURATION FILES LANGUAGE FILES MODEL FIRMWARE 6863i 6863i.st startup.cfg lang_cs.txt (Czech - UTF-8) lang_cs_op.txt (Czech - ASCII) 6865i 6865i.st <model>.cfg lang_ct.txt (Catalan)
Page 42: Configuration File Precedence
The last values to be applied to the phone configuration are the values that take effect. For example, if a parameter’s value is set in the local configuration (via Mitel Web UI or IP phone UI) and the same value was also set differently in one of the startup.cfg/<model>.cfg/<mac>.cfg files on the configuration server, the local configuration...
Page 43: Multiple Configuration Server Support
Firmware and Configuration Files 3. Copy the Mitel configuration files (startup.cfg, <model>.cfg, and <mac>.cfg) to the root directory of the configuration server. Notes: 1. The <mac> attribute represents the actual MAC address of your phone (i.e. 00085D030996.cfg). 2. The <model> represents a specific model of phone. (i.e. 6869i.cfg).
Page 44 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide The above example uses TFTP to download all firmware files that exist in the “test1” directory on the specified server, to the phone Note: Specifying the download of a “.st” file is not supported. For example, the following filename should NEVER be entered as a value string for the “firmware server”...
Page 45 Firmware and Configuration Files The following table specifies the files that the original configuration server downloads, and the files that another server can download to the phone. FILES ALWAYS DOWNLOADED FROM ALL FILES THAT CAN BE DOWNLOADED FROM ORIGINAL CONFIGURATION SERVER ORIGINAL CONFIGURATION SERVER ARE, BY ORDER: OR ANOTHER SPECIFIED SERVER ARE, BY ORDER:...
Page 46 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Specifying a Server Using Existing Parameters on the IP Phones The following table provides the parameters on the phone that you can use to download CSV directory files, language packs, TLS certificates, 802.1x certificates, and HTTPS files from the original configuration server OR from another server in the network.
Page 47 Firmware and Configuration Files TYPE OF FILE PARAMETERS THAT SUPPORT THE MULTIPLE CONFIGURATION SERVER FEATURE ARE: Transport Layer Security (TLS) Certificate sips root and intermediate certificates: Files sips local certificate: sips private key: sips trusted certificates: 802.1x Security Authentication Certificate 802.1x root and intermediate certificates: Files 802.1x local certificate:...
Page 48 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide The following example uses FTP to download the firmware file “lang_de.txt” (German language pack) from the “path” directory on server 1.2.3.4 using port 50: language 1:ftp://admin:admin!@1.2.3.4:50/path/lang_de.txt Transport Layer Security (TLS) Certificate Files...
Page 49: Configuration Interface Methods
Chapter 2 CONFIGURATION INTERFACE METHODS...
Page 50: About This Chapter
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide ABOUT THIS CHAPTER This chapter describes the methods you, as an Administrator, can use to configure the IP phones. Note: Features, characteristics, requirements, and configuration that are specific to a particular phone model are indicated where required in this guide.
Page 51: Configuration Methods
DESCRIPTION You can use the following to setup and configure the IP phone: • IP phone UI • Mitel Web UI • Configuration files Note: Not all parameters are available from all three methods. For more information about configuring the phone, see...
Page 52 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide The following illustrations indicate the location of the Options Key on each phone model. Options Key 6865i 6863i 6869i 6867i USING THE OPTIONS KEY ON THE 6863I/6865I 1. Press the Options key on the phone to enter the Options List.
Page 53: Mitel Web Ui
Configuration Methods MITEL WEB UI An administrator can setup and configure the IP phone using the Mitel Web UI. The Mitel Web UI supports Internet Explorer and Gecko engine-based browsers like Firefox, Mozilla or Netscape. Note: An Administrator can enable or disable the Mitel Web UI for a single phone or all phones in a network.
Page 54 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide HTTPS Client When an HTTPS client opens and closes its TCP socket, the SSL software respectively handshakes upon opening and disconnects upon closing from the HTTPS server. The main HTTPS client functions are: •...
Page 55 1. The private key and certificate generate outside the phone and embed in the phone firmware for use by the HTTPS server during the SSL handshake. 2. Using the configuration files, the IP phone UI, or the Mitel Web UI, you can configure the following regarding HTTPS: •...
Page 56 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide ACCESSING THE MITEL WEB UI Use the following procedure to access the Mitel Web UI. 1. Open your web browser and enter the phone’s IP address or host name into the address field.
Page 57 Status screen for the 6867i IP phone You can logout of the Mitel Web UI at any time by clicking Log Off. Depending on the model phone you are accessing, the following categories display in the side menu of the Mitel Web UI: Status, Operation, Basic Settings, Advanced Settings.
Page 58 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Operation The Operation section provides the following options: HEADING DESCRIPTION User Password Allows you to change user password. (Applicable to User and Administrator) Phone Lock Allows you to assign an emergency dial plan to the phone, lock the phone to prevent any changes to the phone and to prevent use of the phone, and reset the user password.
Page 59 Configuration Methods Basic Settings The Basic Settings section provides the following options: HEADING DESCRIPTION Preferences Allows you to set the following General specifications on the IP phone. • Local Dial Plan (Admin Only) • Send Dial Plan Terminator (Admin Only) •...
Page 60 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Advanced Settings (Applicable to Administrator Only) The Advanced Settings section provides the following options: HEADING DESCRIPTION Network Allows you to set Basic Network Settings, Advanced Network Settings, HTTPS Settings, Type of Service DSCP, and VLAN settings.
Page 61 (2) enables the Web UI for administrators only. 3. Save the changes and close the <model>.cfg, <mac>.cfg or the startup.cfg file. 4. Restart the phone to apply the changes. The Mitel Web UI is disabled for a single IP phone or for all phones.
Page 62: Configuration Files (Administrator Only)
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Blacklist for Web Interface Attacks An additional security feature is available for the Web UI whereby when the phone detects an attack on its Web UI, it will automatically blacklist the IP of the attacker. By default, when the initial attack is detected by the phone, access will be denied for 10 minutes.
Page 63 The parameters appear as read-only when accessing the Mitel Web UI and the IP Phone UI. In the Mitel Web UI, they appear grayed out. In the IP Phone UI the ability to change the parameters is removed. In addition, when parameters are locked, they cannot be changed via XML.
Page 64 This can be convenient when changes are made by a user to specific parameters on the phone locally (via Mitel Web UI or IP Phone UI), and the Administrator wants to set the parameters back to the default values using the configuration files.
Page 65 5064//this parameter is unlocked With this configuration, on the Web UI, the "sip proxy ip" and "sip registrar ip” parameters cannot be modified (they are grayed out), and the value is "pbx.mitel.com" since <model>.cfg has overwritten startup.cfg.
Page 66 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide This feature supports all the download protocols (TFTP, FTP, HTTP, and HTTPS). Notes: 1. Once the phone has failed over to a redundant server, it continues to use that server for all other server-related processes on the phone (i.e., firmware upgrades from...
Page 67: Administrator Options
Chapter 3 ADMINISTRATOR OPTIONS...
Page 68: About This Chapter
For all models, an Administrator can use the IP Phone UI, the Mitel Web UI, or the configuration files to enter and change values. Note: Specific options are configurable only via the IP Phone UI, and/or Mitel Web UI, and/or configuration files.
Page 69: Administrator Level Options
Administrator can access only. These options allow the Administrator to configure and manage local and/or remote IP phones in a network. An Administrator can access and manage these options using the IP Phone UI, the Mitel Web UI, or the configuration files.
Page 70 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • Reset (includes options for “Erase Local Config” and “Factory Default” Note: An administrator has the option of enabling and disabling the use of password protection on the IP phone UI for all model phones. This is configurable using the configuration files only.
Page 71 Note: When using the simplified menu, you cannot change the Network settings from the IP Phone UI. If the network settings become misconfigured, you must use the Mitel Web UI to configure the network settings or factory default the phone through the Web UI and then use the Phone UI’s full options menu to recover the networks setting.
Page 72: Mitel Web Ui Options
A User has limited configuration options as shown in the following illustrations. Administrator Web UI Menu User Web UI Menu The following are options that an Administrator can configure in the Mitel Web UI (and are not available for the User to configure): • Operation->Reset •...
Page 73 802.1x Support • Troubleshooting REFERENCES For information about options available to a User AND Administrator in the Mitel Web UI, see your <Model-Specific> IP Phone User Guide. For procedures to Restart your phone or restore factory defaults, see “Restarting Your Phone”...
Page 74: Configuration File Options
The Phone Status on the IP Phone displays the network status and firmware version of the IP phone. You can display phone status using the IP phone UI or the Mitel Web UI. PHONE STATUS VIA IP PHONE UI In the IP phone UI, the Phone Status options are available to the user and the administrator and do not require a password entry.
Page 75 Displays any error messages that occurred during the phone’s last reboot. PHONE STATUS VIA MITEL WEB UI The first screen that displays after logging into the Mitel Web UI for a phone is the Status screen. This screen also displays when selecting Status->System Information. The information on...
Page 76 Displays information about the SIP registration status of the phone. If there are accounts configured on the IP Phone, their SIP status displays in this field. Excluding the 6863i (2 lines), all model phones display the status of up to 24 lines.
Page 77: Restarting Your Phone
If the settings for the IP phone on the IP PBX system have been modified. Note: The SIP phones unregister all accounts before executing a reboot. You can restart the phone using the IP Phone UI or the Mitel Web UI. RESTARTING THE PHONE USING THE IP PHONE U...
Page 78: Set Phone To Factory Defaults/Erase Local Configuration
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide RESTARTING THE PHONE USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation->Reset->Phone. 2. Click Restart to restart the phone. SET PHONE TO FACTORY DEFAULTS/ERASE LOCAL CONFIGURATION You can set phones to their factory default setting or remove a local phone’s configuration using the IP Phone UI or the Mitel Web UI.
Page 79 You can reset the IP Phone’s local configuration if required. The local configuration is the last updated configuration you performed using the IP Phone UI or the Mitel Web UI. Performing this action results in losing all recently user-modified settings. For more information about local configuration, see Chapter 1, the section, “Configuration File Precedence”...
Page 80: Basic Settings
Phone in the network. The following sections identify the options available to an Administrator only, or where indicated, to a User and Administrator. These tables also identify whether you can configure them using the Mitel Web UI, IP Phone UI, or the configuration files. 3-14...
Page 81: General Settings
Note: This option can Note: This feature on the Basic Preferences screen is be set by both Users not available on the 6863i and 6865i. and Administrators. To configure the Park feature on a key, see Chapter 5, the section, “Park/Pick Up Static and...
Page 82 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER IN PARAMETER IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Display DTMF Digits display dtmf digits Enables and disables the display of DTMF digits on the IP phone display during a connected state.
Page 83 Administrator Level Options PARAMETER IN PARAMETER IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Call Hold Reminder call hold reminder Enables or disables the ability for the phone to initiate During Active Calls during active calls a continuous reminder tone on the active call when another call is on hold.
Page 84 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER IN PARAMETER IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Call Hold Reminder call hold reminder Enables or disables the reminder ring splash timer to start as soon as you put a call on hold (even when no other calls are active on the phone).
Page 85 Administrator Level Options PARAMETER IN PARAMETER IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Call Waiting Tone call waiting tone Specifies the time period, in seconds, that the call Period period waiting tone is audible on an active call when another call comes in.
Page 86 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER IN PARAMETER IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Call Forward Key call forward key mode Allows you to configure the Call Forward mode to use Mode on the phone (Account, Phone, or Custom). You can configure Call Forward for all accounts or a specific account.
Page 87 Administrator Level Options PARAMETER IN PARAMETER IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Play Warning Tone sip intercom Enables or disables a warning tone to play when the warning tone phone receives an incoming intercom call on an active line.
Page 88 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide GROUP PAGING RTP SETTINGS PARAMETER IN PARAMETER IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Paging Listen paging group Allows you to specify up to 5 listening multicast addresses Addresses listening...
Page 89: Key Mapping
Administrator Level Options KEY MAPPING PARAMETER IN PARAMETER IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Map Redial Key To map redial key to Sets the Redial key as a Speeddial key if a value is entered for this parameter. If you leave this parameter blank, the Redial key returns to its original functionality.
Page 90 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide RING TONES PARAMETER IN PARAMETER IN PARAMETER IN DESCRIPTION IP PHONE UI MITEL WEB UI CONFIGURATION FILES Tone Set Tone Set tone set Globally sets a tone set for a specific...
Page 91 Administrator Level Options PARAMETER IN PARAMETER IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES External alert external When an "alert external" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 92 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide DIRECTED CALL PICKUP PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Directed Call Pickup directed call pickup Enables or disables the use of "directed call pickup" feature. For more information on this feature, see “Directed Call...
Page 93 Administrator Level Options PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES ring splash volume Indicates the volume of the ring splash. For more information on this feature, see “Ring Signal Type for BLf and BLF/List” page 5-158. AUTO CALL DISTRIBUTION (ACD) SETTINGS...
Page 94: Time And Date
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TIME AND DATE PARAMETER IN PARAMETER IN PARAMETERS IN DESCRIPTION IP PHONE UI MITEL WEB UI CONFIGURATION FILES Time Format Time Format time format This parameter changes the time to 12 hour or 24 hour format.
Page 95: Live Dialpad
Administrator Level Options PARAMETER IN PARAMETER IN PARAMETERS IN DESCRIPTION IP PHONE UI MITEL WEB UI CONFIGURATION FILES Time Server 2 Time Server 2 time server2 This parameter allows you to set the IP address of Time Server 2 in dotted decimal format.
Page 96 “Specifying the Screen Language to Use” page 5-45. Webpage Language web language The language you want to display for the Mitel Web UI. Valid values are: Note: This option can be set by both • 0 (English) is default Users and •...
Page 97 IP Phone. Entering a language value for this parameter allows users to enter text and characters in the Note: This option IP Phone UI, Mitel Web UI, and in XML applications via can be set by both the keypad on the phone, in the language(s) specified.
Page 98 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER IN PARAMETER IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Language 1 thru 4 language N The language pack you want to load to the IP phone. Valid values are: •...
Page 99: Account Configuration
Account • Phone • Custom You can set the modes for DND and CFWD in the Mitel Web UI at the path Basic Settings->Preferences->General, or using the following parameters in the configurations files: • dnd key mode • call forward key mode The following table describes the behavior of the mode settings for DND and CFWD.
Page 100: Custom Ringtones
Note: Specific parameters are configurable using the Mitel Web UI only and are indicated where applicable. NOTIFICATION WHEN INCORRECT NETWORK SETTINGS ENTERED If an Administrator enters incorrect network settings over the IP Phone UI or the Mitel Web UI, such as: •...
Page 101 Network settings. If the phone cannot populate the Network settings, or if DHCP is disabled, you can set the Network options manually. PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES DHCP DHCP dhcp Enables or disables DHCP.
Page 102 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Primary DNS Primary DNS dns1 Primary DNS server IP address. For any of the IP address settings on the IP phone a domain name value can be entered instead of an IP address.
Page 103: Advanced Network Settings
Administrator Level Options ADVANCED NETWORK SETTINGS PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES DHCP User dhcp userclass Specifies the User Class DHCP Option 77 Class that the phone sends to the configuration server with the DHCP Request packet.
Page 104 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES LLDP Support LLDP lldp Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) on the IP Phone.
Page 105 Administrator Level Options PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES XML HTTP HTTPS Server - https block http post Enables or disables the blocking of XML POSTs Block XML HTTP scripts from HTTP POSTs.
Page 106 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Cert Validation Validate https validate Enables or disables the HTTPS validation Certificates certificates of certificates on the phone. When this...
Page 107 Administrator Level Options PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Check Check Certificate https validate Enables or disables the HTTPS validation Hostnames Hostnames hostname of hostnames on the phone. For more information, see Chapter 4, “HTTPS Server Certificate Validation”...
Page 108 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Type of Service RTCP tos rtcp The Differentiated Services Code Point RTCP (DSCP) for RTCP packets.
Page 109 Administrator Level Options PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES SIP Priority SIP Priority tos priority map This parameter is based on the Type of Service (ToS), Differentiated Services RTP Priority RTP Priority...
Page 110 1. Specific parameters are configurable on a global and per-line basis. You can also configure specific parameters using the IP Phone UI, the Mitel Web UI, or the configuration files. If you have a proxy server or have a SIP registrar present at a different location than the PBX server, the SIP parameters may need to be changed.
Page 111 Administrator Level Options Basic SIP Authentication Settings PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Screen Name Screen Name sip screen name Name that displays on the idle screen. Valid values are up to 20 alphanumeric (global) characters.
Page 112 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Password Password sip password Password used to register the IP phone with the SIP proxy. Valid values are up to (global) 20 alphanumeric characters.
Page 113 Administrator Level Options Basic SIP Network Settings PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Proxy Server Proxy Server sip proxy ip IP address of the SIP proxy server. Up to 64 alphanumeric characters.
Page 114 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Backup sip backup outbound The IP address or domain name of the Outbound Proxy proxy backup outbound SIP proxy server for...
Page 115 5-281. (per-line) Advanced SIP Settings In addition to the basic SIP settings, you can also configure the following advanced SIP parameters. These parameters may be configurable via the Mitel Web UI and/or the configuration files. PARAMETER IN PARAMETERS IN DESCRIPTION...
Page 116 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Explicit MWI sip explicit mwi The requested duration, in seconds, before the Subscription Period subscription period MWI subscription times out. The phone re-subscribes to MWI before the subscription period ends.
Page 117 Administrator Level Options PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Send MAC Address in sip send mac Adds an "Aastra-Mac:" header to the SIP REGISTER Message REGISTER messages sent from the phone to the call server, where the value is the MAC address of the phone.
Page 118 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Transport Protocol sip transport protocol The protocol that the IP phone uses to send out SIP messages. Notes: If you set the value of this parameter to 4 (TLS), the phone checks to see if the “sips persistent...
Page 119 Administrator Level Options PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Local SIP TLS Port sip local tls port Specifies the local source port (SIPS/TLS) from which the phone sends SIP messages. Notes: It is recommended that you avoid the conflict with any TCP ports being used.
Page 120 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES Registration Renewal sip registration renewal The threshold value, in seconds, prior to Timer timer expiration, that the phone renews registrations.
Page 121 Administrator Level Options PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES ACD Subscription sip acd subscription Specifies the time period, in seconds, that the IP Period period phone re-subscribes the Automatic Call Distribution (ACD) subscription service after a software/firmware upgrade or after a reboot of the IP phone.
Page 122 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION FILES XML SIP Notify sip xml notify event Enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message.
Page 123 Administrator Level Options PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES DTMF Method sip dtmf method Sets the dual-tone multi-frequency (DTMF) method to use on the IP phone on (global) a global or per-line basis. Valid values are (Global and 0 (RTP), 1 (SIP INFO), or 2 (BOTH).
Page 124 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Packetization “sip customized Packetization interval (ptime) is a Interval codec” attribute measurement of the duration of PCM data...
Page 125 Administrator Level Options PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Autodial Timeout sip autodial timeout Globally or on a per-line basis, specifies the time, in seconds, that the phone waits to dial a pre-configured number after the...
Page 126: Line Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide LINE SETTINGS An administrator can configure multiple lines on the IP phone with the same SIP network configuration (global) or a different SIP network configuration (per-line). The following table provides the number of lines available for each IP phone model.
Page 127: Softkeys, Programmable Keys, Expansion Module Keys
The available keys for configuration depend on the IP phone model as shown in the following table. IP PHONE MODEL SOFTKEYS EXPANSION MODULE PROGRAMMABLE KEYS KEYS 6863i 6865i 16 to 48* (Model M680i) 84 to 252** (Model (M685i) 6867i 16 to 48*...
Page 128: Action Uri
Specifies the interval, in seconds, between calls from the phone to the "action uri poll". You can set these parameters using the configuration files or the Mitel Web UI. REFERENCE For more information about setting the Action URIs for XML applications, see “Action URIs”...
Page 129 Administrator Level Options XML SIP NOTIFY EVENTS AND ACTION URIS In order for an XML push to bypass the firewall, the phone supports a proprietary SIP NOTIFY event (aastra-xml) with or without XML content. If XML content is provided in the SIP NOTIFY, it is processed directly by the phone as it is done for an XML PUSH.
Page 130: Configuration Server Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURATION SERVER SETTINGS The configuration server stores the firmware images, configuration files, and software when performing software upgrades to the IP phone. An administrator can configure the following parameters for the configuration server:...
Page 131 Administrator Level Options PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Primary TFTP TFTP Path tftp path Specifies the path name for which the Path configuration files reside on the TFTP server for downloading to the IP Phone.
Page 132 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES FTP Server FTP Server ftp server The FTP server’s IP address or network host name. This will become effective after this configuration file has been downloaded into the phone.
Page 133 Administrator Level Options PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES HTTP Server HTTP Server http server The HTTP server’s IP address. This will become effective after this configuration file has been downloaded into the phone.
Page 134 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Download Path HTTPS Path https path Specifies the path name for which the configuration files reside on the HTTPS server for downloading to the IP Phone.
Page 135 24-hour period. This parameter works with TFTP, FTP, and HTTP servers. Notes: If a user is accessing the Mitel Web UI, they are not informed of an auto-reboot. Any changes made using the Mitel Web UI or the IP phone UI are not overwritten by an auto-resync update.
Page 136 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES Time (24-hour) auto resync time Sets the time of day in a 24-hour period for the IP phone to be automatically updated.
Page 137: Firmware Update Features
Using the “Firmware Update” page in the Mitel Web UI at the location Advanced Set- tings->Firmware Update. • Using the IP Phone UI or the Mitel Web UI to restart the phone. The phone automatically looks for firmware updates and configuration files during the boot process. •...
Page 138: Tls Support
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TLS SUPPORT The IP Phones support a transport protocol called Transport Layer Security (TLS) and Persistent TLS. TLS is a protocol that ensures communication privacy between the SIP phones and the Internet. TLS ensures that no third party may eavesdrop or tamper with any message.
Page 139 PARAMETER PARAMETER PARAMETERS IN DESCRIPTION CONFIGURATION IP PHONE UI MITEL WEB UI FILES sips persistent tls Enables or disables the use of Persistent Transport Layer Security (TLS). Persistent TLS sets up the connection to the server once and re-uses that connection for all calls from the phone.
Page 140 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER PARAMETERS IN DESCRIPTION CONFIGURATION IP PHONE UI MITEL WEB UI FILES sip persistent tls Allows you to configure the keep-alive keep alive feature for persistent TLS connections only.
Page 141 This parameter is required when configuring TLS (optional for Persistent TLS.) Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Mitel Technical Support. For more information, see Chapter 6, the section, “Transport Layer Security (TLS)”...
Page 142 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER PARAMETERS IN DESCRIPTION CONFIGURATION IP PHONE UI MITEL WEB UI FILES Private Key sips private key Allows you to specify a Private Key file to use Filename when the phone uses the TLS transport protocol to setup a call.
Page 143: 802.1X Support
Protocols. Note: If configuring 802.1x using the IP Phone UI, the certificates and private keys must already be configured and stored on the phone. Use the configuration files or the Mitel Web UI to load certificates and private keys An Administrator can configure the following parameters for the 802.1x Protocol.
Page 144 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER PARAMETER IN PARAMETERS IN DESCRIPTION MITEL WEB UI CONFIGURATION IP PHONE UI FILES EAP-TLS SETTINGS Root and 802.1x root and Specifies the file name that contains the Intermediate intermediate...
Page 145: Troubleshooting
Administrator Level Options TROUBLESHOOTING The Troubleshooting feature in the Mitel Web UI provides tasks that a system administrator can perform on the IP phones for troubleshooting purposes. Using this feature, a system administrator can: • Assign an IP address and IP port to which log information will be transmitted •...
Page 146: Configuring Network And Session Initiation Protocol (Sip) Features
Chapter 4 CONFIGURING NETWORK AND SESSION INITIATION PROTOCOL (SIP) FEATURES...
Page 147: About This Chapter
This chapter provides the information required to configure the Network and Global SIP features on the IP Phone. These features are password protected on the IP Phone UI and the Mitel Web UI. This chapter also includes procedures for configuring the Network and Global SIP features via the configuration files, the IP Phone UI, and the Mitel Web UI where applicable.
Page 148: Overview
Appendix A, the section “Password Settings” page 15. The procedures in this section include configuring from the IP phone UI and the Mitel Web UI. To configure the IP phones using the configuration files, see Appendix , “About this Appendix.”...
Page 149: Network Settings
Network Settings NETWORK SETTINGS This section describes the basic network settings on the IP phone which include configuring for: • DHCP • IP Address (of phone) • Subnet Mask (of phone) • Gateway • Primary DNS • Secondary DNS • Hostname •...
Page 150 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide The network administrator chooses which of these parameters (if any) are supplied to the IP phone by the DHCP server. The administrator must configure the phone manually to provide any required network parameters not supplied by the DHCP server.
Page 151 Network Settings Enabling/Disabling DHCP Using the Mitel Web UI Use the following procedure to enable/disable DHCP using the Mitel Web UI. MITEL WEB UI 1. Click on Advanced Settings->Network->Basic Network Settings. 2. Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box).
Page 152 For specific parameters you can set in the configuration files, see Appendix A, the section, “DHCP Option Settings” page A-12 Option 43 The Mitel phones also support Option 43 as referenced in RFC 2132. Option 43 consists of the following sub-options: SUB-OPTION/CODE DESCRIPTION Configuration server (protocol, server, and path).
Page 153 Network Settings On the startup of the phones, when the DHCP server receives the request with the information in this example, it allows the 6867i phones to use FTP and the 6869i phones to use TFTP from the same server. Linux Example A System Administrator can enter the following in the DHCP server: option space AastraIPPhone6867i;...
Page 154 “tftp://tftpsvr.example.com”; Option 43 Redirection and Configuration Server (RCS) Bypass DHCP Option 43 includes the ability to bypass contacting Mitel's Redirection and Configuration Server (RCS), in addition to the previous support of setting the configuration server to contact. A sub-option code 3 uses a boolean value (true or false) that controls whether or not the phone should contact the RCS after a factory default.
Page 155 Network Settings #The 6769i phones do not contact the RCS. class "vendor-class-69i" { match if option vendor-class-identifier="AastraIPPhone6869i"; vendor-option-space AastraIPPhone; option AastraIPPhone.contact-rcs false; USING OPTION 120 ON THE IP PHONE DHCP Option 120 (as referenced in RFC 3361) allows SIP clients to locate a local SIP server (i.e.
Page 156 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide USING OPTION 132 (802.1P VLAN ID) AND OPTION 43 TO TRANSFER VLAN ID ASSIGNMENT USING DHCP There are now two ways of transporting the VLAN ID parameter in the Dynamic Host Configuration Protocol (DHCP): •...
Page 157 Network Settings Configuring Option 43 to Transfer VLAN ID Assignment on a Linux DHCP Server The following example (covering all the phones) illustrates how to configure Option 43 to transfer VLAN ID assignment on a Linux DHCP server. option space AastraIPPhone; option AastraIPPhone.cfg-server-name code 02 = text;...
Page 158 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide An Administrator can change the “Hostname” for the DHCP Option 12 via the configuration files, the IP Phone UI, and the Mitel Web UI. Configuring DHCP Option 12 Hostname on the IP Phone Use the following procedures to configure DHCP Option 12 Hostname on the IP Phone.
Page 159 Network Settings MITEL WEB UI 1. Click on Advanced Settings->Network->Basic Network Settings. 2. By default, the “Hostname” field is automatically populated with [<Model><MAC address>] of your phone (for example, 53i00085D164435). 3. If you want to change the hostname, enter a hostname for your phone in the “Hostname”...
Page 160 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide An Administrator can configure the DHCP Option 77 User Class via the configuration files and the IP Phone UI. Configuring DHCP Option 77 User Class on the IP Phone Use the following procedures to configure DHCP Option 77 User Class on the IP Phone.
Page 161 In addition, an administrator can override this order of precedence by setting a configuration parameter called, dhcp config option override (configuration files), DHCP Download Options (Mitel Web UI), or Download Options (IP Phone UI). Setting this parameter results in the phone only using the chosen DHCP option and ignoring the other options.
Page 162 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 4. Select Network > Settings. 5. Press the down navigation key to the DHCP Download Options field. 6. Select one of the following DHCP download options using the left and right navigation keys.
Page 163 Configuring a Download Precedence Using the IP Phone UI Use the following procedure to configure a download precedence using the IP Phone UI. IP PHONE UI For the 6863i/6865i: 1. Press on the phone to enter the Options List. 2. Select Administrator Menu.
Page 164 8. Restart the phone for the selection to take affect. Configuring a Download Precedence Using the Mitel Web UI Use the following procedure to configure a download precedence using the Mitel Web UI. MITEL WEB UI 1. Click on Advanced Settings->Network->Advanced Network Settings.
Page 165 Errors Messages Display when Incorrect Network Settings Entered The IP Phone UI AND the Mitel Web UI immediately notify the Administrator if an incorrect value is being entered for the following network parameters in the IP Phone UI and the Mitel Web UI: •...
Page 166 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • IP Address and Gateway IP address parameter values entered exactly the same • Gateway IP address and the IP address parameter values configured on the same subnet If you configure the Gateway parameter and the IP Address parameter on the same subnet, the following error message displays: “Gateway IP address and the IP address parameter values configured...
Page 167 There are two Ethernet ports on the rear of the IP phones: LAN Port and PC Port. Using the Mitel Web UI, you can select the type of transmission you want these ports to use to communicate over the LAN. The IP phones support each of the following methods of transmission: •...
Page 168 Half-duplex transmission implies a bidirectional line (one that can carry data in both directions). On the 6863i IP phone, you can set the half-duplex transmission to transmit in 10Mbps or in 100Mbps. For the 6865i, 6867i, and 6869i IP phones, you can set the half-duplex transmission to transmit in 1000Mbps.
Page 169 Network Settings 6. Select a negotiation method to use on port 0 and press Done. Valid values are: • AutoNegotiation • Full 10Mbps • Full 100Mbps • Full 1000Mbps (applicable for the 6865i) • Half 10Mbps • Half 100Mbps • Half 1000Mbps (applicable for the 6865i) 7.
Page 170 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • Half 1000Mbps 6. Default is AutoNegotiation. 7. Press the left navigation key and press down to highlight PC Port. 8. Select a negotiation method to use on port 1. Valid values are: •...
Page 171 Network Settings Default is Auto Negotiation. 3. In the “PC Port” field, select a negotiation method to use on port 1. Valid values are: • Auto Negotiation • Full Duplex, 10Mbps • Full Duplex, 100Mbps • Full Duplex, 1000Mbps (applicable for the 6865i, 6867i, and 6869i IP phones only) •...
Page 172: Advanced Network Settings
ADVANCED NETWORK SETTINGS You can set advanced network settings on the IP phone such as Network Time Protocol (NTP) Time Servers, Virtual LAN (VLAN), and Quality of Service (QoS) using the Mitel Web UI or the configuration files. Note: The available advanced network parameters via the IP phone UI are VLAN and QoS only.
Page 173 Network Settings Configuring SIP and TLS Source Ports Using the Mitel Web UI Use the following procedure to configure SIP and TLS source ports using the Mitel Web UI. MITEL WEB UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 174 Delivery of web page content to a browser client over a secure connection. • Execution of HTTP GET and POST requests received over a secure connection. Using the configuration files, the IP phone UI, or the Mitel Web UI, you can configure the following regarding HTTPS: •...
Page 175 Network Settings For the 6863i/6865i: IP PHONE UI 1. Press on the phone to enter the Options List. 2. Select Administrator Menu. 3. Select Configuration Server. 4. Select HTTPS Settngs. Configure HTTPS Client: 5. Select HTTPS Client. 6. Select Client Method.
Page 176 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 5. In the Download Protocol field, select HTTPS. Configure HTTPS Client: 6. In the HTTPS Client Method field, press a client method value to use for HTTPS. Valid values are: •...
Page 177 The download of the user-provided certificates are based on a filename specified in the configuration parameter, https user certificates (Trusted Certificates Filename in the Mitel Web UI; user-provided certificates are not configurable via the IP Phone UI). The user-provided certificates are saved on the phone between firmware upgrades but are deleted during a factory default (or if the configured value in the https user certificates/Trusted Certificates Filename parameter/setting is changed or omitted).
Page 178 Configuring HTTPS Server Certificate Validation An Administrator can configure HTTPS Server Certificate Validation using the configuration files, the IP Phone UI, or the Mitel Web UI. Use the following procedures to configure the HTTPS server certificate validation on the IP phones.
Page 179 Network Settings 4. Select HTTPS Settings->Cert. Validation. The following list displays: • Enable • Check Expires • Check Hostnames Enable/Disable HTTPS Server Certificate Validation: 5. Select Enable. 6. Press Change to toggle the “Enable” field to “Yes” or “No”. Note: If you are using HTTPS as a configuration method, and use a self signed certificate, you must set this field to “No”...
Page 180 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 3. Enter the Administrator password using the keypad. Default is “22222”. 4. Select Configuration Server. 5. In the Download Protocol field, select HTTPS. Enable/Disable HTTPS Server Certificate Validation: 6. In the Cert. Validation checkbox, press the button to enable the feature.
Page 181 VLAN parameters. If you choose to change these parameters, you can configure them using the configuration files, the IP Phone UI, or the Mitel Web UI. The following sections describe the VLAN features you can configure on the IP phones.
Page 182 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TYPE OF SERVICE (TOS), QUALITY OF SERVICE (QOS), AND DIFFSERV ToS is an octet as a field in the standard IP header. It is used to classify the traffic of the different QoSs.
Page 183 PC Port (without a VLAN ID) to be tagged with the configured VLAN ID before being forwarded to the LAN Port. For configuring this feature via the Phone UI and the Mitel Web UI, see “Configuring VLAN (optional)”...
Page 184 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide The following table shows the DSCP range/VLAN priority mapping: DSCP RANGE VLAN PRIORITY 8-15 16-23 24-31 32-39 40-47 48-55 56-63 The following table identifies the default DSCP values for the protocols:...
Page 185 Network Settings Select Type of Service RTCP. 6. Enter a value for “Type of Service SIP”. Default is 26. Enter a value for “Type of Service RTP”. Default is 46. Enter a value for “Type of Service RTCP”. Default is 46. Valid values are 0 to 63.
Page 186 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MITEL WEB UI 1. Click on Advanced Settings->Network->Type of Service DSCP. 2. Select a Protocol field: “SIP” “RTP” “RTCP” 3. Enter a value from 0 to 63. Default values are as follows: •...
Page 187 Network Settings For the 6863i/6865i: IP PHONE UI 1. Press on the phone to enter the Options List. 2. Select Administrator Menu. 3. Select Network Settings. 4. Select Ethernet and VLAN. To globally enable/disable VLAN and set priority for non-IP packet: 5.
Page 188 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • RTP Priority • RTCP Priority 17. Enter a VLAN priority value from 0 to 7 for the associated Protocol. Default values for each Protocol are: • SIP Priority = 3 •...
Page 189 Network Settings 4. Select Network > VLAN. To globally enable/disable VLAN and set priority for non-IP packets: 5. In the Basic Settings > VLAN field enable VLAN by pressing the right navigation key. 6. In the LAN Port VLAN > Other Priority field, change the non-IP priority value from 0 to 7 for non-IP packets.
Page 190 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • VLAN Settings->PC Port VLAN->PC Port VLAN ID: 4095 12. In the PC Port VLAN > Priority field, enter a value from 0 to 7 to specify the PC Port VLAN priority.
Page 191 Network Settings and the PC Port VLAN ID to any ID from 1 to 4094. The following example sets the PC port to be on VLAN 3 but the LAN port is configured as untagged. 6. Choose a VLAN Protocol (SIP Priority, RTP Priority, and/or RTCP Priority), and select a priority for the associated Protocol.
Page 192 IP address and the port from which the request came. An Administrator can configure “Rport” using the configuration files or the Mitel Web UI. Configuring Rport Using the Configuration Files Use the following procedures to configure Rport on your phone.
Page 193: Network Time Servers
Network Time Protocol (NTP) is a protocol that the IP phone uses to synchronize the phone clock time with a computer (configuration server) in the network. To use NTP, you must enable it using the configuration files or the Mitel Web UI. You can specify up to three time servers in your network.
Page 194 3. In the Timer Server 1, Time Server 2, and/or Time Server 3 fields, enter the respective IP address (in dotted decimal) or qualified domain name. 4. Press the Save softkey. Use the following procedure to enable/disable and configure the NTP Servers using the Mitel Web UI. MITEL WEB UI 1.
Page 195 Network Settings 2. Enable the "NTP Time Servers" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. 3. Enter an IP address or qualified domain name in the "Time Server 1", "Time Server 2", and/or "Time Server 3"...
Page 196: Global Sip Settings
You configure and modify these parameters and associated values using the configuration files, the IP phone UI, or the Mitel Web UI. The Mitel Web UI and configuration file methods configure global and per-line SIP settings on the IP phone. The IP phone UI configures global SIP settings only.
Page 197 Global SIP Settings SIP GLOBAL PARAMETERS IP PHONE UI MITEL WEB UI PARAMETERS CONFIGURATION FILE PARAMETERS PARAMETERS SIP GLOBAL AUTHENTICATION PARAMETERS • Screen Name • Screen Name • sip screen name • Screen Name 2 • sip screen name 2 •...
Page 198 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SIP PER-LINE PARAMETERS IP PHONE UI PARAMETERS MITEL WEB UI PARAMETERS CONFIGURATION FILE PARAMETERS SIP PER-LINE AUTHENTICATION PARAMETERS • Screen Name • Screen Name • sip lineN screen name • Screen Name 2 •...
Page 199 Global SIP Settings Specific sets of SIP parameters are inter-dependent with each other. To prevent conflicting parameter values from being applied, per-line values always take precedence over the corresponding set of global values. For example, if a parameter value is configured for one of the per-line sets, all parameters from that set are applied and all parameters from the corresponding global section are ignored, even if some of the parameters within the global set are not defined in the per-line set.
Page 200 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide BACKUP PROXY/REGISTRAR SUPPORT The IP phones support a backup SIP proxy and backup SIP registrar feature. If the primary server is unavailable, the phone automatically switches to the backup server allowing the user's phone to remain in service.
Page 201 Global SIP Settings • The ability to support SIP outbound on all connection types. • The ability to configure the SIP outbound keep alive timer. • The ability to reestablish failed outbound connections in the background. • The ability to support the DNS Cache Time-to-Live (TTL) requirements Using this feature depends on the SIP network settings on your phone.
Page 202 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SIP OUTBOUND ENABLED AND backup proxy and backup registrar • Establishes flow to the primary proxy and registrar. configured, • If the flow to the primary registrar fails, the phone: •...
Page 203 Global SIP Settings Configuring a Backup Outbound Proxy To configure this feature an Administrator can set the following parameters in the configuration files or the Mitel Web UI: PARAMETER MITEL WEB UI CONFIGURATION FILE CONFIGURATION CONFIGURATION sip outbound support sip symmetric udp signaling...
Page 204: Contact Header Matching
For example, if the phone is configured with sip proxy ip of "ana.mitel.com", and sip proxy port of "0", the SRV lookup may return multiple servers, based on the priorities if one is selected as primary and others are selected as secondary.
Page 205 You can configure SIP authentication settings using the configuration files, the IP Phone UI, or the Mitel Web UI. Note: To configure the SIP settings per-line, use the configuration files or the Mitel Web CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP...
Page 206 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 11. Press Done to save the changes. 12. Select Password to enter the password used to register the IP phone with the SIP proxy. Note: The IP phones accept numeric passwords only.
Page 207 Global SIP Settings MITEL WEB UI 1. For global configuration, click on Advanced Settings->Global SIP->Basic SIP Authen- tication Settings. 2. Or, for per-line configuration, click on Advanced Settings->Line N ->Basic SIP Authen- tication Settings. Configure SIP Authentication Settings: 3. In the "Screen Name" field, enter the screen name that displays on the idle screen.
Page 208 You can configure SIP network settings using the configuration files, the IP Phone UI, or the Mitel Web UI. Note: To configure the SIP settings per-line, use the configuration files or the Mitel Web CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP...
Page 209 Global SIP Settings For the 6863i/6865i: IP PHONE UI 1. Press on the phone to enter the Options List. 2. Select Administrator Menu. 3. Select SIP Settings. Configuring Proxy IP and Proxy Port: 4. Select Proxy IP/Port. 5. Enter an IP address or fully qualified host name in the Proxy Server field. Default is 0.0.0.0.
Page 210 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide For the 6867i/6869i: Note: You can set global configuration only using the IP Phone UI. IP PHONE UI 1. Press on the phone to enter the Options List. 2. Press the Advanced softkey.
Page 211 Global SIP Settings 10. Restart the phone for the changes to take affect. MITEL WEB UI 1. For global configuration, click on Advanced Settings->Global SIP->Basic SIP Network Settings. 2. Or, for per-line configuration, click on Advanced Settings->Line N ->Basic SIP Network Settings.
Page 212 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 6. In the "Backup Proxy Port" field, enter a port number for accessing the backup proxy server. 7. In the "Outbound Proxy Server" field, enter the SIP outbound proxy server IP address or fully qualified domain name.
Page 213: Advanced Sip Settings (Optional)
Advanced SIP Settings on the IP Phone allow you to configure specific features on the phone. The following table provides a list of Advanced SIP Settings that you can configure using the Mitel Web UI or the configuration files. MITEL WEB UI PARAMETERS...
Page 214 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MITEL WEB UI PARAMETERS CONFIGURATION FILE PARAMETERS sip subscription timeout retry timer sip subscription failed retry timer Chapter 5, Chapter 5, BLF Subscription Period (see sip blf subscription period (see “Configuring Operational Features”...
Page 215 Global SIP Settings MITEL WEB UI 1. For Global configuration, click on Advanced Settings->Global SIP->Advanced SIP Set- tings. Or for per-line configuration, click on Advanced Settings->Line N. 2. Enable the "Explicit MWI Subscription" field by checking the check box. (Disable this field by unchecking the check box. Default is disabled).
Page 216 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 4. Enable the “MWI for BLA Account” to enable or disable a BLA configured line to send an MWI SUBSCRIBE message for the BLA account. Notes: 1. If you change the setting on this parameter, you must reboot the phone for it to take affect.
Page 217 Global SIP Settings 10. In the "Transaction Timer" field, enter the amount of time, in milliseconds, that the phone allows the call server (registrar/proxy) to respond to SIP messages that it sends. Valid values are 4000 to 64000. Default is 4000. Note: If the phone does not receive a response in the amount of time designated for this parameter, the phone assumes the message has timed out 11.
Page 218 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 18. (For Sylantro/BroadWorks servers) The “ACD Subscription Period” field is enabled by default with a value of 3600 seconds. This feature sets the time period, in seconds, that the IP phone re-subscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone.
Page 219: Real-Time Transport Protocol (Rtp) Settings
Support signals 0-9, #, * • Support durations up to 5 seconds You can set the following parameters for RTP on the IP Phones: MITEL WEB UI PARAMETERS CONFIGURATION FILE PARAMETERS RTP Port sip rtp port Basic Codecs (G.711 u-Law, G.711 a-Law, sip use basic codecs G.729)
Page 220 (see “Customized Codec Preference List” below). Note: The basic and custom codec parameters apply to all calls, and are configured on a global-basis only using the configuration files or the Mitel Web UI. 4-75...
Page 221 AMR AND AMR-WB (G722.2) CODECS (LICENSED FEATURE) Administrators can configure Adaptive Multi-Rate (AMR) and Adaptive Multi-Rate Wideband (AMR -WB) codecs on the 6863i, 6865i, 6867i, and 6869i IP phones. AMR/AMR-WB codecs provide improved speech quality during calls due to wider speech bandwidth, and cover both real-time transfers through Real-time Transport Protocol (RTP) and non-real-time transfers through stored files.
Page 222 (if a license is available), or select from up to 14 codecs for the phones AND customize a codec preference list of up to 10 codecs. In the Mitel Web UI, codecs 2 through 10 can be set to “None”...
Page 223 Global SIP Settings You must enter the values for this feature in list form as shown in the following example: payload=8;ptime=10;silsupp=on,payload=0;ptime=10;silsupp=off The valid values for creating a codec preference list are as follows (in numerical order of payload). Customized Codec Settings ATTRIBUTE VALUE payload...
Page 224 The IP phones support out-of-band Dual-Tone Multifrequency (DTMF) mode as referenced in RFC2833. In the Mitel Web UI, you can enable or disable this feature as required. The "out-of-band DTMF" is enabled by default. In out-of-band mode, the DTMF audio is automatically clamped (muted) and DTMF digits are not sent in the RTP packets.
Page 225: Rtp Encryption
This prevents capture of the key used for SRTP encryption. To enable TLS, set the Transport Protocol parameter (located on the Global SIP Settings menu) to TLS. You can configure SRTP on a global or per-line basis using the configuration files or the Mitel Web UI.
Page 226 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Silence suppression is enabled by default on the IP phones. The phone negotiates whether or not to use silence suppression. Disabling this feature forces the phone to ignore any negotiated value.
Page 227 5. In the RTP Port Base field, enter an RTP port base setting. Default is 3000. 6. Press the Save softkey. 7. Restart the phone for the change to take affect. MITEL WEB UI 1. Click on Advanced Settings->Global SIP->RTP Settings. Global Settings: 2.
Page 228 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 4. The "Force RFC2833 Out-of-Band DTMF" field is enabled by default. Disable this field by unchecking the box. Enabling this parameter forces the IP phone to use out-of-band DTMF according to RFC2833.
Page 229 Global SIP Settings • AMR-WB (G.722.2) (Licensed feature) Notes: 1. Setting Codec 1 to “All” ignores the packetization interval (ptime). The packetization interval setting defaults to 30, which is the default for all codecs. 2. Setting Codec 1 to “All” automatically sets all other codec preference fields 2 through 10 to “None”.
Page 230: Rtcp Summary Reports
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 12. Click Save Settings to save your changes. RTCP SUMMARY REPORTS The IP phones include the capability of enabling/disabling the generation of RTCP summary reports using the SIP vq-rtcpxr event package. These RTCP summary reports include voice quality statistics according to draft-ietf-sipping-rtcp-summary-05 specifications including packet loss, jitter, and delay statistics, as well as call quality scores.
Page 231: Autodial Settings
Global SIP Settings AUTODIAL SETTINGS The IP phones include a feature called “Autodial”. When you configure Autodial on an IP phone, the phone automatically dials a pre-configured number whenever it is off-hook. Depending on the configuration you specify, the Autodial functions as either a “hotline”, or as a “warmline,” as follows: •...
Page 232 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURING AUTODIAL USING THE MITEL WEB UI Use the following procedure to configure Autodial using the Mitel Web UI. By default, your IP phone uses the global settings you specify for Autodial for all lines on your IP phone.
Page 233 Global SIP Settings 4. In the “Autodial Timeout” field, specify a value, in seconds, for the timer for this line as follows: • If you want the IP phone to autodial the number immediately (hotline) whenever the IP phone is off-hook, accept the default value of 0. •...
Page 234: Configuration Server Protocol
The TFTP setting is the default download protocol. You can configure the type of protocol that the IP phones use by setting it in the configuration files, the IP phone UI, or the Mitel Web UI. Note: For DHCP to automatically populate the IP address or domain name for the TFTP, FTP, HTTP, or HTTPS server, your DHCP server must support download protocol as referenced in RFC2131 and RFC1541 for Option 66.
Page 235 Configuration Server Protocol IP PHONE UI For the 6863i/6865i: 1. Press on the phone to enter the Options List. 2. Select Administrator Menu. 3. Select Configuration Server. 4. Select Download Protocol. 5. Select from the following: • Use TFTP •...
Page 236 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 9. Use the following table to configure the applicable server. TFTP SETTINGS • Select Primary TFTP • Enter the IP address or fully qualified domain name of the primary TFTP server.
Page 237 Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6863i\configfiles. • Select HTTP Port. • Enter the HTTP port that the server uses to load the configuration to the phone over HTTP.
Page 238 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Note: For more information on configuring the HTTPS security method, HTTP to HTTPS redirect, and HTTPS server blocking for HTTP XML POSTs, see the section, “HTTPS Client/Server Configuration” page 4-29 10.
Page 239 Configuration Server Protocol 6. After selecting the download protocol, you must identify specific parameters for that specific protocol. Use the following table to configure the applicable server. TFTP SETTINGS • In the Primary Server field, enter the IP address or fully qualified domain name of the primary TFTP server.
Page 240 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 7. Press the Save softkey. 8. Restart the phone for the change to take affect. MITEL WEB UI 1. Click on Advanced Settings->Configuration Server. 2. Select the protocol from the "Download Protocol" list box. Valid values are TFTP, FTP, HTTP, and HTTPS.
Page 241 Configuration Server Protocol The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server. Use the following table to configure the applicable server. TFTP • Enter an IP address or fully qualified domain name in the "TFTP Server" field. •...
Page 242 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 3. Click Save Settings to save your settings. Note: The session prompts you to restart the IP phone to apply the configuration settings. 4. Select Operation->Reset and click Restart. 4-97...
Page 243: Configuring Operational Features
Chapter 5 CONFIGURING OPERATIONAL FEATURES...
Page 244: About This Chapter
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide ABOUT THIS CHAPTER The IP phones have specific operational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your phone to use these features.
Page 245 Press-and-Hold Speeddial Keypad Keys page 5-142 • 6867i/6869i Hard Key Reprogramming page 5-143 • Customizing the Key Type List in the Mitel Web UI page 5-148 • Speeddial Prefixes page 5-150 • Enabling/Disabling Ability to Add or Edit a Speeddial Key page 5-150 •...
Page 246 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TOPIC PAGE • BLF Page Switch Feature page 5-155 • Configurable Display Modes for BLF and BLF/List Softkey Labels page 5-156 • Configurable Display for Blank BLF/List Softkeys page 5-157 •...
Page 247 About this Chapter TOPIC PAGE • Custom Ad-Hoc Conference page 5-285 • “SIP Join” Feature for 3-Way Conference page 5-285 • Conference/Transfer Support for Live Dial Mode page 5-286 • Authentication Support for HTTP/HTTPS Download Methods, used with BroadSoft page 5-287 Client Management System (CMS) •...
Page 248: Operational Features
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide OPERATIONAL FEATURES DESCRIPTION This section describes the operational features managed and configured by a System Administrator. USER PASSWORDS A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Mitel Web UI.
Page 249 The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Mitel Web UI only at the path Operation->Phone Lock. Use the following procedure to reset a user password.
Page 250: Administrator Passwords
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MITEL WEB UI 1. Click on Operation->Phone Lock. 2. In the “Reset User Password” field, click Reset. The following screen displays: 3. In the “Current Password” field, leave this blank.
Page 251: Locking/Unlocking The Phone
You can lock/unlock a phone using the configuration files, the IP Phone UI, or the Mitel Web UI. You can use any of the following methods to lock/unlock a phone: •...
Page 252 3. Select Yes or press the Unlock softkey to unlock the phone. LOCKING/UNLOCKING THE PHONE USING THE MITEL WEB UI Use the following Mitel Web UI procedure to lock/unlock an IP phone and prevent it from being used or configured.
Page 253 Using the Mitel Web UI, you can configure a softkey on the phone (softkey, programmable key, expansion module key) to use as a lock/unlock key. In the Mitel Web UI, you assign the function of the softkey as “Phone Lock”.
Page 254 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MITEL WEB UI 1. Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Note: Depending on your phone-model, the key configuration screen displays. 2. Select a key you want to configure for locking/unlocking the phone.
Page 255: Defining An Emergency Dial Plan
Operational Features For the 6867i/6869i: IP PHONE UI Lock the phone: 1. Press the LOCK softkey. The phone locks. The message “Phone is Locked” displays on the screen. The LED for the softkey (if applicable) AND the Message Waiting Lamp illuminate steady Unlock the phone: 1.
Page 256: Configuring An Emergency Dial Plan
• Secondary dial tone is not supported. You can set the emergency dial plan via the configuration files or the Mitel Web UI. CONFIGURING AN EMERGENCY DIAL PLAN Use the following procedures to specify the numbers to use on your phone for dialing emergency services in your area.
Page 257: Configurable Emergency Call Behavior
Operational Features MITEL WEB UI 1. Click on Operation->Phone Lock. 2. In the “Emergency Dial Plan” field, enter the number used in your local area to contact emergency services. For multiple numbers, enter a “|” between each emergency number. For example: 911|110.
Page 258: User Dial Plan Setting
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide The “emergency call connection hold enabled“ parameter is disabled by default. CONFIGURING EMERGENCY CALL BEHAVIOR Use the following procedures to configure the IP phone’s behavior when emergency calls are placed.
Page 259: Time And Date
IP phones. You configure these features using the configuration files, the IP Phone UI, or the Mitel Web UI. The following table identifies which method of configuration applies to each feature.
Page 260 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TIME ZONE & DST There are two ways you can set the time zone on the IP Phones. Method 1 You can set a time zone using the Time Zone option in the IP Phone UI or you can use the “time zone name”...
Page 261 Operational Features CUSTOM CONFIGURATION DESCRIPTION EXAMPLE FILE PARAMETER dst end day The day of the month that DST ends. dst end day: 31 Valid values are 1 to 31. dst start hour The hour that DST starts. Valid values dst start hour: 5 are an integer from 0 (midnight) to 23.
Page 262 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CUSTOM CONFIGURATION DESCRIPTION EXAMPLE FILE PARAMETER dst start day The day of the specified week in the dst start day: 2 specified month that DST starts on. Valid values are an integer from 1 to 7.
Page 263 Date->Time Zone->Others and choose “DP-Dhcp” from the displayed time zone list. On the IP Phone UI for 6863i and 6865i IP phones, you select Preferences->Time and Date->Time Zone->Others and enter “DP” for the country code, or press “*” and select “Dhcp”...
Page 264 On the IP Phone UI for 6867i and 6869i IP phones, a User or Administrator can select Time and Date->Time Zone->Others and choose “Custom” from the displayed time zone list. On the IP Phone UI for 6863i and 6865i IP phones, you select Preferences->Time and Date->Time Zone->Others and enter “Custom” for the country code.
Page 265 Operational Features 3. Select Time Format. Valid values are 12 Hour and 24 Hour. Note: The default Time Format is 12 Hour. 4. Use the navigation keys to select the preferred time format. 5. Press Done to save the Time Format you selected. Set Date Format: 6.
Page 266 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Set Daylight Savings Time: 13. Select Daylight Savings. 14. Select a Daylight Savings time from the list of options. Valid values are: • • 30 min summertime • 1 hr summertime •...
Page 267 The default time zone is US-Eastern. 16. Press the Save softkey to save your changes. CONFIGURING TIME AND DATE USING THE MITEL WEB UI Use the following procedure to set a time and date, time and date format, time zone, and daylight savings time using the Mitel Web UI.
Page 268: Time Servers
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 1. Click on Basic Settings->Preferences->Time and Date Setting. 2. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) •...
Page 269 On the IP phones, you can enable or disable a Time Server to be used to synchronize time on the phones with the Timer Server you specify. An Administrator can use the IP Phone UI, Mitel Web UI, or configuration files to enable/disable the Time Server and specify a Time Server 1, Timer Server 2, and/or Time Server 3.
Page 270: Backlight Mode
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Setting Time Server Using the Mitel Web UI Use the following procedure to set the Time Server and optionally set the IP Address of Time Servers 1, 2, and/or 3.
Page 271 Operational Features CONFIGURING THE BACKLIGHT MODE USING THE CONFIGURATION FILES Use the following information to set the backlight mode and backlight timer on the IP Phones. CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “Backlight Mode Settings”...
Page 272: Display
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide DISPLAY Note: Applicable to the 6867i and 6869i IP Phones only. The Display option on the 6867i and 6869i IP phones allows you to set the following on your phone: •...
Page 273: Background Image On Idle Screen
Operational Features CONFIGURING THE BRIGHTNESS LEVEL SETTINGS USING THE CONFI- GURATION FILES Use the following information to configure the brightness level settings on the 6867i and 6869i. CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “Brightness Level Settings”...
Page 274: Configurable Home/Idle Screen Modes
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURABLE HOME/IDLE SCREEN MODES Note: Applicable to the 6867i and 6869i IP Phones only. The 6867i and 6869i IP phones contain two Home/Idle screen layout options. The default primary screen mode provides users with a larger date and time and displays the Screen Name (“sip screen name”) parameter beside the line number in the top status bar.
Page 275: Configurable Home/Idle Screen Font Color
Operational Features CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “Home/Idle Screen Settings” page A-61 SWITCHING THE 6867I/6869I IP PHONE’S HOME/IDLE SCREEN MODE US- ING THE IP PHONE UI Use the following procedure to switch the 6867i/6869i IP phones home/idle screen mode using the IP Phone UI.
Page 276: Screen Saver
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “Home/Idle Screen Settings” page A-61 SCREEN SAVER Note: Applicable to the 6867i and 6869i IP Phones only.
Page 277: Picture Id Feature
Operational Features CONFIGURING THE SCREEN SAVER TIMER USING THE PHONE UI Use the following procedure to configure the screen saver timer using the IP Phone UI. IP PHONE UI 1. Press to enter the Options List. 2. Navigate to the Display option and press the button or Select softkey.
Page 278: Audio Dhsg Headset
Use of a non-verified DHSG headset solution is at the customer’s own discretion and the customer should be aware that some DHSG headsets require an optional cable in order to be electrically DHSG compliant. Mitel is not responsible for any damage to the IP phone or headset 5-36...
Page 279 WARNING: 1. ONLY THE MITEL DHSG CABLE SHOULD BE CONNECTED DIRECTLY TO YOUR PHONE. NO 3RD PARTY DHSG CABLES SHOULD BE CONNECTED DIRECTLY TO THE MITEL IP PHONE. ANY DAMAGE CAUSED BY CONNECTING A 3RD PARTY DHSG HEADSET CABLE DIRECTLY TO YOUR PHONE WILL VOID YOUR WARRANTY WITH MITEL.
Page 280 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Configuring DHSG using the IP Phone UI Use the following procedure to configure DHSG using the IP Phone UI. IP PHONE UI For the 6865i: 1. Press on the phone to enter the Options List.
Page 281: Usb Headset Support
Note: Applicable to the 6867i and 6869i IP Phones only. First implemented in Release 4.0.0 SP1, USB headsets are supported for the Mitel 6867i and 6869i SIP phones. Users can simply plug in the supported USB headset into the USB input port located on the back of their phones and configure the phone’s audio mode accordingly...
Page 282: Audio Hi-Q On G.722 Calls
G.722 wideband Codec is used. The 6867i and 6869i IP phones display a large icon when Hi-Q is being used on the call. On the 6863i and 6865i screens, the text of “Hi-Q” displays on the same line as the call timer.
Page 283: Live Dialpad
A-64 ENABLING/DISABLING LIVE DIALPAD USING THE IP PHONE UI Use the following procedure to enable/disable Live Dialpad on the IP Phones IP PHONE UI For the 6863i/6865i: 1. Press on the phone to enter the Options List. 2. Select Preferences.
Page 284: Live Keyboard
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide LIVE KEYBOARD When the 6867i/6869i SIP phone is in an idle state and a alphabetic character key on an attached K680i keyboard is pressed, the default behavior of the phone is to simply wake up (if the phone is dimmed or displaying the screensaver).
Page 285: Language
6. Press the Save softkey to save your changes. LANGUAGE The IP phones support several different languages. You can have the IP phone UI and the Mitel Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that...
Page 286: Loading Language Packs
<MAC>.cfg configuration file. You can use the configuration files or the Mitel Web UI to perform the download. Each language pack consists of the IP Phone UI and Mitel Web UI translated in a specific language.
Page 287 IP Phone UI to specify which language to display on the IP phone. You must use the Mitel Web UI to specify the language to use in the Web UI.
Page 288 IP Phone UI. You can use the configuration files (via the “web language” parameter) and Mitel Web UI to specify the files for the Mitel Web UI. Use the following procedures to specify the language to use on the IP phone.
Page 289 2. In the “Language N” fields, enter the file name of the language pack you want to use to display a specific language in the Mitel Web UI. For example, you could enter any of the following in the “Language 1”, “Language 2”, “Language 3”, and “Language 4” fields to display the Mitel Web UI in the respective language: •...
Page 290 A-189. 3. Click Save Settings to save your changes. Specifying the Language to Use in the Mitel Web UI 4. After restarting your phone, log back in using the Mitel Web UI. 5. Click on Basic Settings->Preferences->Language Settings. 5-48...
Page 291 The System Administrator and User can enable this feature using the Mitel Web UI or the IP Phone UI. An Administrator can also use the configuration files to enable this feature. Users can then use text and characters in a specific language when performing inputs on the phone.
Page 292 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide French UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀÂÇÁÅÆ abc2àâçáåæ DEF3ÉÈÊË def3éèêë GHI4ÎÏ ghi4îï JKL5 jkl5 MNO6ÑÓÒÔÖ mno6ñóòôö PQRS7 pqrs7 TUV8ÚÙÛÜ tuv8úùûü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Spanish...
Page 293 Operational Features German UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà DEF3É def3é GHI4 ghi4 JKL5 jkl5 MNO6Ö mno6ö PQRS7ß pqrs7ß TUV8Ü tuv8ü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Italian UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀCÇ abc2àcç DEF3ÉÈË...
Page 294 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Portuguese UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÂÃÇ abc2áàâãç DEF3ÉÊ def3éê GHI4Í ghi4í JKL5 jkl5 MNO6ÓÔÕ mno6óôõ PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> # / \ @...
Page 295 IP Phone UI. Use the following procedure to change the input language using the IP Phone UI. IP PHONE UI For the 6863i/6865i: 1. Press on the phone to enter the Options List. 2. Select Language from the Options List.
Page 296 Configuring Language Input Using the Mitel Web UI Once “Language Input” is enabled, an Administrator or User can also change the input language on the phone using the Mitel Web UI. The “Input Language” option appears at the path Basic Settings->Preferences->Language Settings.
Page 297 2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text in the Mitel Web UI, IP Phone UI, or in XML applications on the phone. Valid values are: •...
Page 298: Minimum Ringer Volume
The IP Phones and expansion modules include support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputting in the IP Phone UI and the Mitel Web UI. UTF-8 is also compatible with XML encoding on the IP Phones.
Page 299 Parameters in the Configuration File‚" on page 15 for further details) You can lock and unlock keys using the configuration files only. When viewing the locked key via the Mitel Web UI, the key is grayed out (disabled) and cannot be changed. Locking is dynamic for XML pushes.
Page 300: Locking/Unlocking The Save And Delete Keys
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Note: The 6863i and 6865i IP phones prevent users from setting a Speeddial key via the Phone UI on a key that has been locked. LOCKING THE IP PHONE KEYS USING THE CONFIGURATION FILES Use the following procedures to lock the softkeys and programmable keys on the IP phone.
Page 301: Local Dial Plan
Once the Save and Delete keys are unlocked, a User can change the function of the keys using the Mitel Web UI. An Administrator can change the function of the keys using the Mitel Web UI or the configuration files.
Page 302: Prefix Dialing
[4-6]XXXXXX,78 (Prepends “78” to any 7-digit string starting with “4”, “5”, or “6”.) • Note: You can configure a local dial plan via the configuration files or the Mitel Web UI. Example: If you enter the following dial string for a local dial plan: sip dial plan: 1+#,9 where “9”...
Page 303: Digit Timeout
%23 to the proxy in the dial string or if the key should be used as a dial plan terminator (i.e. dials out the call immediately). By default, the hash/pound key is configured as a dial plan terminator; however, an administrator can change the behavior using the Mitel Web UI or the configuration files.
Page 304 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Local Dial Plan Settings” page A-65 MITEL WEB UI 1. Click on Basic Settings-> Preferences->General.
Page 305: Suppressing Dtmf Playback
IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing). You can enable the “display dtmf digits” parameter using the configuration files or the Mitel Web UI.
Page 306: Filter Out Incoming Dtmf Events
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide For specific parameters you can set in the configuration files, see Appendix A, the section, “Display DTMF Digits Setting” page A-199 MITEL WEB UI 1. Click on Basic Settings-> Preferences->General.
Page 307: Call Waiting
You can enable/disable call waiting on a global or per-line basis using the configuration files or the Mitel Web UI. CONFIGURING CALL WAITING Use the following procedures to configure the Call Waiting feature on the IP phone.
Page 308 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 1. For global configuration, click on Advanced Settings->Global SIP->Basic SIP Authen- tication Settings. 2. Or, for per-line configuration, click on Advanced Settings->Line N ->Basic SIP Authen- tication Settings. Configure Global Call Waiting 3.
Page 309: Call Waiting Tone
Note: The Call Waiting Tone feature works only if Call Waiting is enabled. A User or Administrator can configure this feature using the Mitel Web UI. An Administrator can also configure this feature using the configuration files.
Page 310: Call Waiting Tone Period
“0” is the default and plays the call waiting tone only once on the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the configuration files or in the Mitel Web UI. Configuring “Call Waiting Tone Period”...
Page 311 Operational Features MITEL WEB UI 1. Click on Basic Settings->Preferences->General. 2. In the "Call Waiting Tone Period" field,enter a time period, in seconds, that the call waiting tone will be audible on an active call when another call comes in. Default is 0 seconds.
Page 312: Stuttered Dial Tone
You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the configuration files and the Mitel Web UI. CONFIGURING STUTTERED DIAL TONE Use the following procedures to configure stuttered dial tone on the IP phones.
Page 313: Xml Beep Support
XML application. This beep can be turned ON or OFF using the Mitel Web UI, the configuration files, or in an XML script. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 314 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MITEL WEB UI 1. Click on Basic Settings->Preferences->General. 2. The “XML Beep Support” field is enabled by default. To disable this field, uncheck the box. 3. Click Save Settings to save your changes.
Page 315: Status Scroll Delay
(including XML status messages) on the phone. The default time is 5 seconds for each message to display before scrolling to the next message. You can configure this option via the configuration files or the Mitel Web UI. REFERENCE For more information about configuring the status scroll delay for XML status messages, see “XML Customized Services”...
Page 316: Switch Focus To Ringing Line
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 2. In the “Status Scroll Delay (seconds)” field, enter a value, in seconds, that each XML status message displays on the phone. Default is 5 seconds. Valid values are 1 to 25.
Page 317: Call Hold Reminder During Active Calls
Your can enable or disable this feature using the “call hold reminder during active calls” parameter in the configuration files or in the Mitel Web UI. CONFIGURING “CALL HOLD REMINDER DURING ACTIVE CALLS” You use the following procedure to enable or disable “Call Hold Reminder During Active Calls”.
Page 318 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURATION FILES For the specific parameter you can set in the configuration files for enabling/disabling “Call Hold Reminder During Active Calls”, see Appendix A, the section, “Call Hold Reminder Settings”...
Page 319: Call Hold Reminder (On Single Hold)
When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “call hold reminder” parameter in the configuration files or in the Mitel Web UI. CONFIGURING “CALL HOLD REMINDER”...
Page 320: Call Hold Reminder Timer & Frequency
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 2. The "Call Hold Reminder" field is disabled by default. To enable this feature, place a check mark in the box. When this feature is enabled, the reminder ring splash timer starts as soon as you put a call on hold (even when no other calls are active on the phone).The phone initiates a...
Page 321: Preferred Line And Preferred Line Timeout
“preferred timeout” parameter. An Administrator can configure the “preferred line” and the “preferred timeout” parameters using the configuration files or the Mitel Web UI. A User can configure these parameters using the Mitel Web UI only. The following table provides the behavior of the preferred line focus feature with other features on the phone.
Page 322 “Preferred Line and Preferred Line Timeout” page A-174 Use the following parameters to configure preferred line focus using the Mitel Web UI. MITEL WEB UI 1. Click on Basic Settings->Preferences->General. 2. In the “Preferred Line” field, select a preferred line to switch focus to after incoming or outgoing calls end on the phone.
Page 323: Goodbye Key Cancels Incoming Call
DOWN arrow navigation key. The phone will hang up on the active call if you press the Goodbye key. You can set this parameter using the configuration files or the Mitel Web UI. CONFIGURING THE GOODBYE KEY TO CANCEL INCOMING CALLS Use the following procedures to configure the behavior of the Goodbye Key on the IP phone.
Page 324 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MITEL WEB UI 1. Click on Basic Settings->Preferences->General. 2. Enable or disable the "Goodbye Key Cancels Incoming Call" field by checking or un- checking the check box. 3. Click Save Settings to save your changes.
Page 325: Message Waiting Indicator Line
LED illuminates if a voicemail is pending on any line on the phone (lines 1 through N). A User can configure the MWI using the Mitel Web UI only. An Administrator can configure the MWI on single or all lines using the configuration files or the Mitel Web UI.
Page 326 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MITEL WEB UI 1. Click on Basic Settings-> Preferences->General. 2. In the “Message Waiting Indicator Line” field, select a single line from 1 to N, or select “All” for all lines. If you select a single line, the MWI illuminates when a voicemail message is pending on that line.
Page 327: Customizable Message Waiting Indicator (Mwi) Request Uri
Phone • Custom An Administrator or User can set the DND mode using the Mitel Web UI at the path Basic Settings->Preferences->General->DND Key Mode. An Administrator can also set the DND Key Mode using the configuration files. Note: You must configure a DND key on the phone to use this feature.
Page 328 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “DND Key Mode Settings” page A-177 MITEL WEB UI 1. Click on Basic Settings->Preferences->General.
Page 329: Call Forward Mode
(In the Mitel Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Mitel Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 330 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide REFERENCE For more information about how Call Forwarding works and how you can use it on the IP Phones, see “Call Forwarding” page 5-204. CONFIGURING CALL FORWARD KEY MODE Use the following procedures to set the Call Forward key mode on the IP phones.
Page 331: Link Layer Discovery Protocol For Media Endpoint Devices (Lldp-Med) And Emergency Location Identification Number (Elin)
(In the Mitel Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configu- ration.) Using the Mitel Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 332 SIP URI does not change. The phone determines if this is an emergency number by checking the emergency dial plan configured on the phone. Mitel IP Phones have a 32 second time-out for listening to LLDP-MED responses when the phone is booting up. If LLDP-MED responses are received after this initial listening period, the phone will ignore the response.
Page 333 Use the following procedure to enable/disable LLDP-MED using the IP Phone UI. Note: You cannot configure the “LLDP Interval” or the “Use LLDP ELIN” parameters via the IP Phone UI. IP PHONE UI For the 6863i/6865i: 1. Press on the phone to enter the Options List. 2. Select Administrator Menu.
Page 334: Incoming/Outgoing Intercom With Auto-Answer And Barge In
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Use the following procedure to configure LLDP-MED using the Mitel Web UI: MITEL WEB UI 1. Click on Advanced Settings->Network->Advanced Network Settings. 2. The “LLDP” field is enabled by default. To disable LLDP, click the check mark in the box to clear the check mark.
Page 335: Incoming Intercom Calls
Operational Features responsible for informing the recipient. Server-side calls require additional configuration of a prefix code. After pressing the Icom button and entering the number to call, the phone automatically adds the prefix to the called number and sends the outgoing call via the server. For outgoing intercom calls, an administrator can configure the following parameters: CONFIGURATION FILE PARAMETERS WEB UI PARAMETERS...
Page 336 5-94. CONFIGURING INTERCOM CALLS SETTINGS You can configure the Intercom feature using the configuration files or the Mitel Web UI. Note: An administrator can configure the incoming and outgoing Intercom feature. A user can configure the incoming Intercom feature only.
Page 337 For specific parameters you can set in the configuration files for incoming Intercom, see Appendix A, the section, “Incoming Intercom Settings” page A-201 MITEL WEB UI Outgoing intercom Settings 1. Click on Basic Settings->Preferences->Outgoing Intercom Settings. 2. Select an Intercom type for outgoing Intercom calls from the Type list box.
Page 338: Group Paging Rtp Settings
• softkeyN value, topsoftkeyN value, prgkeyN value, or expmodX keyN value An Administrator or User can use the following parameters in the Mitel Web UI to set Group Paging RTP Settings: • Paging Listen Addresses (Path: Basic Settings->Preferences->Group Paging RTP Settings) •...
Page 339 Operational Features of the multicast RTP there is no sip signaling involved. When the phone sends or receives a multicast RTP, it shows its involvement to the user by displaying "Paging". Note: Multicast RTP is one way only - from sender to the receiver (i.e. from sender to the multicast address (receiver)).
Page 340 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Use the following procedure to configure RTP streaming for Paging applications using the Mitel Web UI MITEL WEB UI 1. Click on Basic Settings->Preferences->Group Paging RTP Settings. 2. In the “Paging Listen Addresses” text box, enter the multicast IP address(es) and port number(s) on which the phone listens for incoming multicast RTP packets.
Page 341: Speeddial Key Mapping
Using the Configured Paging Key on the IP Phone The following procedure describes the use of the Paging key. The procedures assumes you have already configured the Paging key using the configuration files or the Mitel Web UI. Notes: 1. The recipient of a Paging call can set a global “Do Not Disturb” (DND) to ignore any incoming pages.
Page 342 If no number is configured, the Redial and Conference keys return to their original functionality. You can configure this feature using the configuration files or the Mitel Web UI. Use the following procedures to set the Redial and Conf keys as Speeddial keys.
Page 343: Send Dtmf For Remapping Conference Or Redial Key
Operational Features The “last number redial” feature for the Redial key is static and is not configurable. Note: You can use the Redial key during active calls. SEND DTMF FOR REMAPPING CONFERENCE OR REDIAL KEY Previously, the “Conf” and “Redial” keys could be mapped to a speeddial to generate a call to a custom number when the phone was idle.
Page 344 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Ring Tone Settings Table CONFIGURATION VALID VALUES DEFAULT VALUE METHOD Configuration Files Global: Global: 0 (Tone1) 0 (tone 1) 1 (Tone 2) 2 (Tone 3) 3 (Tone 4) 4 (Tone 5)
Page 345 Operational Features IP Phone UI Global: Global: Tone 1 Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Tone 6 Tone 7 Tone 8 Tone 9 Tone 10 Tone 11 Tone 12 Tone 13 Tone 14 Tone 15 Silent Custom Ring Tones 1-8 (if available) 5-103...
Page 346 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Global: Mitel Web UI Global: Tone 1 Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Tone 6 Tone 7 Tone 8 Per-Line: Tone 9 Global Tone 10 Tone 11...
Page 347: Ring Tone Sets
• ring cadence pattern Note: You configure ring tones and tone sets using the Mitel Web UI, IP Phone UI, or configuration files. However, when using the IP phone UI, you can set global configuration only. 5-105...
Page 348 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Tone Set Freqencies and Cadences The following table lists the Australian tone set frequencies and cadences. TONE FREQUENCY (HZ) CADENCE (ON/OFF) (MS) Dial 425 * 25 Continuously On Secondary Dial...
Page 349 Operational Features The following table lists the generic European tone set frequencies and cadences. TONE FREQUENCY (HZ) CADENCE (ON/OFF) (MS) Dial Continuously On Secondary Dial 500/50 Ringing 1000/4000 Busy 500/500 Congestion 200/200 Call Waiting 200/200/200/Continously Off Ring Cadence 1000/4000 The following table lists the French tone set frequencies and cadences. TONE FREQUENCY (HZ) CADENCE (ON/OFF) (MS)
Page 350 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide The following table lists the Italian tone set cadences for “Italy” TONE FREQUENCY (HZ) CADENCE (ON/OFF) (MS) Dial 200/200/600/1000 Secondary Dial Continuously On Ringing 1000/4000 Busy 500/500 Congestion 200/200 Call Waiting...
Page 351 Operational Features The following are Mexican tone set cadences. TONE FREQUENCY (HZ) CADENCE (ON/OFF) (MS) Dial Continuously On Secondary Dial 300/100/300/1300 Ringing 1000/4000 Busy 500/500 Congestion 250/250 Call Waiting 100/100/100/10000 Ring Cadence 1000/4000 The following are Russian tone set cadences. TONE FREQUENCY (HZ) CADENCE (ON/OFF) (MS)
Page 352 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide The following table lists the UK tone set cadences. TONE FREQUENCY (HZ) CADENCE (ON/OFF) (MS) Dial 350 * 440 Continuously On Secondary Dial 350 * 440 750/750 Ringing 400 * 450...
Page 353 “Ring Tone and Tone Set Global Settings” page A-167 “Ring Tone Per-Line Settings” page A-169 IP PHONE UI For global configuration only: For the 6863i/6865i: 1. Press on the phone to enter the Options List. 2. Select Preferences. 3. Select Tones. 4. Select Set Ring Tone.
Page 354 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MITEL WEB UI 1. Click on Basic Settings->Preferences. For global configuration: 2. In the "Ring Tones" section, select a country from the "Tone Set" field. Valid values are Australia, Brazil, Canada, Europe, France, Germany, Italy, Italy2, Ma- laysia, Mexico, Brazil, Russia, Slovakia, UK, and US.
Page 355: Custom Ring Tones
Operational Features CUSTOM RING TONES The 6800i series IP phones support up to eight custom ring tones. Administrators (and if enabled, users) can install ring tones on the phone using the configuration files or the Web UI. Users can then simply select a ring tone on the phone or the Web UI to use as their incoming call ring tone.
Page 356: Ring Tone Via Speaker During Active Calls
“Custom Ring Tone Settings” page A-170 INSTALLING A CUSTOM RING TONE USING THE MITEL WEB UI Use the following procedure to install custom ring tones using the Mitel Web UI MITEL WEB UI 1. Click on Basic Settings->Custom Ringtones. 2. Press the Browse... button corresponding to the desired ring tone position (e.g. 1).
Page 357: No Service Congestion Tone
Operational Features ringing state (e.g. the incoming call is answered), the tone device of the phone will revert back to originally configured audio device. Notes: 1. The “ring audibly enable” parameter is disabled by default. 2. This feature is not supported when utilizing the headset audio mode. 3.
Page 358: Priority Alerting
You can enable or disable priority alerting on the IP phone for the Asterisk, BroadWorks, and Sylantro servers using the configuration files and the Mitel Web UI. Configuration of priority alerting is on a global-basis only.
Page 359: Ring Tone Patterns
When the ring tone keywords appear in an "Alert-Info" header from a Sylantro server, the keyword is mapped to the ring tone pattern based on the configuration you set in the Mitel Web UI or the configuration files. RING TONE PATTERNS In IP Telephony, different ringing patterns have different frequencies and cadences.
Page 360 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Ring Tone Pattern (Sylantro Servers) CALL CRITERIA BELLCORE TONES FOR EACH CALL CRITERIA alert-acd (auto call distribution) Normal ringing (default) alert-community-1 Bellcore-dr2 alert-community-2 Bellcore-dr3 alert-community-3 Bellcore-dr4 alert-community-4 Bellcore-dr5 alert-emergency Silent...
Page 361 Note: You can configure Bellcore cadences using the configuration files only. CONFIGURING PRIORITY ALERTING USING THE MITEL WEB UI Use the following procedure to configure Priority Alerting using the Mitel Web UI. MITEL WEB UI 1. Click on Basic Settings->Preferences.
Page 362 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • Internal • Emergency • Priority • Auto call distribution • Community 1 • Community 2 • Community 3 • Community 4 4. Click Save Settings to save your changes.
Page 363: Directed Call Pickup (Blf Or Xml Call Interception)
"ringing" state with an incoming call, and "Directed call pickup" is enabled, pressing the BLF or XML key can pick up the incoming call on the monitored extension. REFERENCE For more information about using the AastraIPPhoneTextMenu object, contact Mitel Customer Support regarding the XML Development Guide. DIRECTED CALL PICKUP PREFIX (OPTIONAL) The optional “directed call pickup prefix”...
Page 364 3. The phone that picks up displays the prefix code + the extension number (for example, *981234 where prefix key = *98, extension = 1234). You can enable/disable “Directed Call Pickup” using the configuration files or the Mitel Web UI. Note: The “Directed Call Pickup” feature is disabled by default.
Page 365 A-213 • “BLF List URI Settings” page A-251 Use the following procedure to configure BLF or BLF/List for Directed Call Pickup in the Mitel Web UI. MITEL WEB UI 1. Click on Basic Settings->Preferences->Directed Call Pickup Settings. 2. Enable the "Directed Call Pickup" field by checking the check box.
Page 366 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide If the "Play a Ring Splash" parameter is enabled, the IP phone plays a short "ring splash" when there is an incoming call on the BLF monitored extension. Note: This global setting is not dynamic. Changes to this setting will take effect only after the phone has been reboote 5.
Page 367 To set XML in the configuration files for Directed Call Pickup, see Appendix A, the section, “Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters” page A-213. Use the following procedure to configure XML for Directed Call Pickup in the Mitel Web UI. MITEL WEB UI 1. Click on Basic Settings->Preferences->Directed Call Pickup Settings.
Page 368 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 3. (Optional) Enter a prefix in the "Directed Call Pickup Prefix" field. For example, *98. This prefix is appended to the beginning of the Directed Call Pickup number when dialed from the BLF or BLF/List softkey.
Page 369 Operational Features 9. In the "Value" field, enter the URI that the phone uses to display the XML application to the LCD. For example, http://65.205.71.13/xml/startup/key.php?user=$$SIPREMOTENUMBER$$. Note: For more information about creating an XML script to use with Directed Call Pickup, see the XML Developer’s Guide. 10.
Page 370: Softkeys/Programmable Keys/Expansion Module Keys
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SOFTKEYS/PROGRAMMABLE KEYS/EXPANSION MODULE KEYS You can configure the softkeys, programmable keys, and expansion module keys that are applicable to a specific phone model, to perform specific functions on the IP phones.
Page 371 Discreet Ringing idle, connected, incoming, outgoing, busy You can enable or disable the softkey states using the configuration files or the Mitel Web UI. In the Mitel Web UI, you disable a state by unchecking the box for that operational state.
Page 372: Configuration Example
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • softkeyN states You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN state" parameter. For example: softkeyN states: idle connected You must associate the softkeyN state parameter with a specific softkey. In the following...
Page 373: Programmable Keys
Key 5 Speeddial displays for softkey6. Connected displays as applicable. Softkeys and programmable keys are configurable using the Mitel Web UI or the configuration files. PROGRAMMABLE KEYS The following table provides the number of softkeys and programmable keys you can configure, and the number of lines available for each type of phone that has programmable keys.
Page 374 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Key Functions Table SOFTKEY/ CONFIGURATION MITEL WEB UI DESCRIPTION PROGRAMMABLE FILE PARAMETER KEY FUNCTION PARAMETER None none None Indicates not setting for the key. Line line Line Indicates the key is configured for line use.
Page 375 Operational Features SOFTKEY/ CONFIGURATION MITEL WEB UI DESCRIPTION PROGRAMMABLE FILE PARAMETER KEY FUNCTION PARAMETER Auto Call Auto Call (For Sylantro/BroadWorks servers) Distribution (ACD) Distribution Indicates the key is configured for automatic call distribution (ACD). ACD allows the Sylantro/BroadWorks server to distribute calls from a queue to registered IP Phones (agents).
Page 376 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SOFTKEY/ CONFIGURATION MITEL WEB UI DESCRIPTION PROGRAMMABLE FILE PARAMETER KEY FUNCTION PARAMETER Park park Park Indicates the key is set to be used as a park key to park an incoming call.
Page 377 Operational Features SOFTKEY/ CONFIGURATION MITEL WEB UI DESCRIPTION PROGRAMMABLE FILE PARAMETER KEY FUNCTION PARAMETER Filter filter Filter Indicates the key is set for activating/deactivating Executive Call Filtering. For more information about the Executive and Assistant Services feature, see the section “BroadSoft...
Page 378 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SOFTKEY/ CONFIGURATION MITEL WEB UI DESCRIPTION PROGRAMMABLE FILE PARAMETER KEY FUNCTION PARAMETER Services services Services Indicates the key is set to access Services, such as, Directory List, Callers List, Voicemail, and any other XML applications configured on the phone.
Page 379 For specific parameters you can set in the configuration files, see Appendix A, the sections, “Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters” page A-213 MITEL WEB UI 1. Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>.
Page 380: Configurable Positioning Of Programmed Softkeys
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 2. Select a key to configure. For Softkeys and Expansion Module Keys: 3. In the "Type" field, select the type of softkey you want to configure. Note: For available type values on each IP phone model, see Appendix A, the section, “Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key...
Page 381 Operational Features softkey 3 is programmed as a speeddial softkey with the label “Home”, after saving the settings, the “Home” speeddial softkey will appear on the first top softkey position on the LCD display. 6867i Example - Collapsed Mode (Default) Administrators now have the option to configure programmed softkey positioning behavior.
Page 382: Shifting Of Softkey Positions For Busy States
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide For specific parameters you can set in the configuration files, see Appendix A, the section, “Configurable Positioning of Programmed Softkeys” page A-221 SHIFTING OF SOFTKEY POSITIONS FOR BUSY STATES Note: Applicable to the 6867i and 6869i IP Phones only.
Page 383: Option To Remove The "More" Softkey When Not Required
Operational Features OPTION TO REMOVE THE “MORE” SOFTKEY WHEN NOT REQUIRED Note: Applicable to the the 6867i and 6869i IP phones only. Administrators can control how softkeys are displayed on the IP phones’ screens when the number of softkeys configured matches the exact number of softkey buttons on the phone. For example, the 6867i has a total of six physical top softkey buttons and four physical bottom softkey buttons.
Page 384: Press-And-Hold Speeddial Keypad Keys
The keypad keys on the IP phones can be used to store speeddial numbers that are dialed out when a user presses and holds the respective key. These press-and-hold speeddial numbers can be configured using the IP phone UI, the Mitel Web UI, or by defining the “pnhkeypadN value” and “pnhkeypadN line” parameters in the configuration files.
Page 385: 6867I/6869I Hard Key Reprogramming
For specific parameters you can set in the configuration files, see Appendix A, the section, “Press-and-Hold Speeddial Keypad Key Settings” page A-234 MITEL WEB UI 1. Click on Operation->Keypad Speed Dial. 2. Select the keypad key you want to program. 3. In the “Value” field, enter the speeddial number.
Page 386 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 6867i Hard Key Mapping hardkey10 Default type: directory hardkey9 Default type: xfer hardkey11 Presence Key hardkey8 Default type: conf hardkey4 hardkey7 Default type: callers Goodbye Key hardkey3 Default type: redial...
Page 387 Operational Features The following parameters can be used to reprogram the hard keys: CONFIGURATION DESCRIPTION PARAMETER hardkeyN type The type of key to which you would like to change the hard key. Valid types include: • none • line • speeddial •...
Page 388 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURATION DESCRIPTION PARAMETER hardkeyN line The line associated with the hard key you are configuring. The “hardkeyN line” parameter can be set for the following key types only: • speeddial •...
Page 389 Operational Features CONFIGURATION DESCRIPTION PARAMETER hardkeyN ring splash When a key is configured for BLF or BLF/List functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: 0. Silence (ring splash off). 1. Normal (same as current BLF ring splash). 2.
Page 390: Customizing The Key Type List In The Mitel Web Ui
CUSTOMIZING THE KEY TYPE LIST IN THE MITEL WEB UI An Administrator can configure which key types display in the Mitel Web UI list for a Softkey, Programmable Key, and/or Expansion Module Key,. Currently, in the Mitel Web UI for a phone, you can select a type of key from a list of more than 20 key types to assign to a softkey, programmable key, and/or expansion module key.
Page 391 3. An Administrator must use the English value when configuring the key types in the configuration files. 4. After configuring specific key types for a phone, the key types in the Mitel Web UI display the same for both the User and Administrator Web interfaces for that phone.
Page 392: Speeddial Prefixes
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CUSTOMIZING THE KEY TYPE LIST USING THE CONFIGURATION FILES Use the following procedure to configure the Key Type List that displays in the Mitel Web UI. CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “Customizing the Key Type List”...
Page 393: Busy Lamp Field (Blf)
Note: You can configure a maximum of 50 BLFs shared between the phone and any attached expansion modules. You can configure a BLF key on the IP Phones using the configuration files or the Mitel Web UI. BLF/LIST SETTING (For use with the BroadSoft BroadWorks Rel 13 or higher platform only) The BLF/List feature on the IP phones is specifically designed to support the BroadSoft BroadWorks Rel 13 Busy Lamp Field feature.
Page 394 Appearance (SCA) feature and does not permit call control over the monitored extension. You can configure a BLF/List key on the IP Phones using the configuration files or the Mitel Web UI. You can also specify a BLF list URI that the phone uses to access the required BLF list.
Page 395 Lamp Field service page and also enter in a list name for the monitored users BLF list on the same page. Changes to the “Monitored Users List” are dynamic and the Mitel IP phones are automatically updated without requiring a restart.
Page 396 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. 2. Select a softkey, programmable, or expansion module key to configure. 3. In the "Type" field, select "BLF", "BLF/List" (BroadSoft BroadWorks).
Page 397: Blf Page Switch Feature
Operational Features 8. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft Broad- Works Busy Lamp field page for your particular user. For example, sip:9@192.168.104.13. Note: The value of the BLF/List URI parameter must match the list name configured. Otherwise, no values display on the screen and the feature is disabled.
Page 398: Configurable Display Modes For Blf And Blf/List Softkey Labels
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • When the BLF key page is shown and there are several more incoming calls on BLF keys, after 10 seconds the next active BLF key will be shown in the key number order.
Page 399: Configurable Display For Blank Blf/List Softkeys
Operational Features CONFIGURABLE DISPLAY FOR BLANK BLF/LIST SOFTKEYS Note: Applicable to the 6867i and 6869i IP Phones only. When softkeys for the 6867i and 6869i model phones and the M685i Expansion Modules are configured as BLF/List keys on the phone but there are not enough members in the BLF/List on the BroadSoft server side, then a series of question marks (i.e.
Page 400: Ring Signal Type For Blf And Blf/List
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURING BLF KEY BEHAVIOR WHEN IN AN ACTIVE CALL Use the following procedure to configure the BLF key behavior when in an active call CONFIGURATION FILES To configure the display for blank BLF/List softkeys on the IP phone using the configuration files, see Appendix A, the section, “Configurable BLF Key Behavior When in an Active Call”...
Page 401 Operational Features • If “play a ring splash” is defined as 0 then the feature is disabled. • If “play a ring splash” is defined as 1 then the behavior is the same as Normal. • If “play a ring splash” is defined as 2 the the behavior is the same as Normal but the ring splash plays when idle and also during the active call state.
Page 402 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide The following table details the ring splash behavior in the different call states/events when the feature is enabled for active calls states. The behavior is consistent for all audio sources and audio mode configurations.
Page 403: Blf Subscription Period
2147483647 seconds. The default is 3600 (1 hour). The phone resubscribes to the BLF subscription service before the defined subscription period ends. You can configure this feature using the configuration files or the Mitel Web UI. Note: The “sip blf subscription period” parameter is not applicable to BLF/List subscriptions.
Page 404: Blf/Xfer And Speeddial/Xfer Keys
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MITEL WEB UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2. Enter a value, in seconds, from 120 to 2147483647 in the "BLF Subscription Period" field. 3. Click Save Settings to save your changes.
Page 405 Operational Features The BLF and Speeddial transfer enhancement feature provides a simpler way of transferring calls using the keys called BLF/Xfer and Speeddial/Xfer. The BLF/Xfer key combines the BLF and Xfer key's functionality together allowing the user to transfer calls or use BLF with one key. Similarly, the Speeddial/Xfer key combines the Speeddial key and Xfer key's functionality together allowing the user to press one key to speeddial and transfer calls.
Page 406 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURING THE BLF/XFER KEY AND THE SPEEDDIAL/XFER KEY US- ING THE CONFIGURATION FILES You use the following parameters in the configuration files to configure the BLF/Xfer key and/or Speeddial/Xfer key on the IP Phone.
Page 407 ING THE MITEL WEB UI You configure the BLF/Xfer key and/or the Speeddial/Xfer Key on the IP phone similar to configuring a BLF key or Speeddial key using the Mitel Web UI. Use the following procedure to configure BLF/Xfer and/or Speeddial/Xfer.
Page 408: Speeddial/Conference Key
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SPEEDDIAL/CONFERENCE KEY The IP Phones allow you to configure a softkey/programmable key/expansion module key to be used as a Speeddial Conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call, to conference another party at a pre-defined number while remaining in the conference call.
Page 409 Key/Keypad Key/Expansion Module Key/Hard Key Parameters” page A-213 CONFIGURING THE SPEEDDIAL/CONF KEY USING THE MITEL WEB UI Use the following procedure to configure the Speeddial/Conf Key using the Mitel Web UI. MITEL WEB UI 1. Click on Operation->Softkeys and XML.
Page 410: Discreet Ringing
(i.e. "0", the default, disables this feature, while "1", enables discreet ringing). or by programming a key on the phone with the "Discreet Ringing" type feature using the Mitel Web UI. After the key has been programmed, users can simply toggle the feature on or off by pressing the programmed "Discreet"...
Page 411: Automatic Call Distribution (Acd) (For Sylantro/Broadworks Servers)
Operational Features 4. Click Save Settings to save your settings. AUTOMATIC CALL DISTRIBUTION (ACD) (FOR SYLANTRO/BROAD- WORKS SERVERS) Note: Applicable to the 6865i, 6867i, and 6869i IP Phones only. The IP phones support an Automatic Call Distribution (ACD) feature for Sylantro/BroadWorks servers.
Page 412 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURING AN AUTOMATIC CALL DISTRIBUTION (ACD) KEY You can configure an ACD key on softkeys, programmable keys, and extension module keys. The following table illustrates examples of configuring an ACD key on the phone.
Page 413 5. Click Save Settings to save your changes. CONFIGURING THE ACD AUTO-AVAILABLE TIMER USING THE MITEL WEB UI Use the following procedure to configure an ACD auto-available timer using the Mitel Web UI. MITEL WEB UI 1. Click on Basic Settings->Preferences->Auto Call Distribution Settings.
Page 414: Acd Subscription Period
120 for this parameter, the default value (3600) will be used by the IP phone. You can configure this feature using the configuration files or the Mitel Web UI. CONFIGURING ACD SUBSCRIPTION PERIOD Use the following procedures to configure the ACD subscription period on the IP phone.
Page 415 Operational Features MITEL WEB UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2. Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "ACD Subscription Period" field. 3. Click Save Settings to save your changes.
Page 416: Do Not Disturb (Dnd)
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide DO NOT DISTURB (DND) The IP phones have a feature you can enable called "Do Not Disturb (DND). An Administrator or User can set “Do Not Disturb” based on the accounts on the phone (all accounts or a specific account).
Page 417 Operational Features You can configure the DND softkey and the DND mode (Account, Phone, Custom) using the configuration files or the Mitel Web UI. Once you configure DND, you can access the DND screen on the IP Phone UI. Notes: 1.
Page 418 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Mitel Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 419 Operational Features 4. Click on Basic Settings->Account Configuration. 5. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. Notes: 1. If you selected “Account” or “Custom” mode in step 2, you can enable/disable each account or all accounts as applicable.
Page 420 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to Phone. 3. Using the Mitel Web UI, if you change the DND key mode to Phone, all accounts synchronize to the current setting of Account 1.
Page 421 Operational Features In the above example, enabling DND for account 1 also enables DND for account 2. DND in Custom Mode IP PHONE UI 1. Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts.
Page 422 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 4. With the account in focus on Home screen, press the DND softkey to toggle DND on or off for the account. DND in Phone Mode (Default) IP PHONE UI From the Home screen, press the DND softkey to toggle DND on or off for all accounts on the phone.
Page 423: Bridged Line Appearance (Bla)
6867i 6869i CONFIGURING BLA You can configure BLA on a global or per-line basis using the configuration files or the Mitel Web UI. Global BLA You configure BLA on a global basis in the configuration files using the following parameters:...
Page 424 • sip mode • sip user name • sip bla number You configure BLA on a global basis in the Mitel Web UI using the following fields at Advanced Settings->Global SIP->Basic SIP Authentication Settings: • Line Mode • Phone Number •...
Page 425 Operational Features sip line1 mode: 3 sip line1 user name: 10101 sip line1 bla number: 1010 (# for phone 2 with appearance of phone 3) sip line1 mode: 3 sip line1 user name: 10102 sip line1 bla number: 1010 (# for phone 3) sip line1 mode: 3 sip line1 user name: 1010 sip line1 bla number: 1010...
Page 426 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Configuring BLA Using the Mitel Web UI MITEL WEB UI For global configuration of BLA: 1. Click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. For per-line configuration of BLA: 1. Click on Advanced Settings->Line N.
Page 427: Bla Subscription Period
If no value is specified in the Subscribe message received from the server, the phone uses the default value of 300 seconds. You can configure this parameter using the configuration files or the Mitel Web UI. Configuring the BLA Subscription Period Use the following procedures to configure the BLA Subscription Period.
Page 428 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MITEL WEB UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2. In the “BLA Subscription Period” field, enter a value, in seconds, that the phone waits to receive a BLA subscribe message from the server. If you specify zero (0), the phone uses the value specified for the BLA expiration in the subscribe message received from the server.
Page 429: Bla Support For Third-Party Registration
Operational Features If you pick up a call on line 1 configured for BLA, and another call comes in on line 2, you can pick up line 2 without putting line 1 on hold. The line 1 call will be on hold automatically; however it is on hold locally only.
Page 430: P-Preferred Identity Header For Bla Accounts
4.Whether or not the "sip mwi for bla account" parameter is enabled, the priority for displaying MWI does not change. You can configure this feature using the configuration files or the Mitel Web UI. Limitations The following are limitations of the BLA Support for MWI feature: •...
Page 431 For specific parameters you can set in the configuration files, see Appendix A, the section, “BLA Support for MWI” page A-88 CONFIGURING BLA SUPPORT FOR MWI USING THE MITEL WEB UI Use the following procedure to configure BLA support for MWI. MITEL WEB UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 432: Shared Call Appearance (Sca) Call Bridging
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 2. The “MWI for BLA Account” field is disabled by default. To enable this feature, place a checkmark in the “Enabled” box. Notes: 1. If you change the setting on this parameter, you must reboot the phone for it to take affect.
Page 433: Keys States And Led Behavior
Operational Features Using the example above, when a call comes into Phone 1, Phone 2 and Phone 3 can pickup the same call by pressing the SCA line key. Phone 2 and 3 display the call they are bridging into on the LCD of the phones. Existing SCA parties in a bridge or one-to-one call hear an audible beep when another party has joined the call.
Page 434 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Softkey Line Keys STATE LED FOR LOCAL LED FOR REMOTE Idle None None Seized Solid Red Progressing (outgoing Solid Red Solid Red call) Alerting (incoming call) Flashing Red Active Solid Red...
Page 435 Operational Features 6867i/6869i Softkeys STATE SOFTKEY IMAGE SOFTKEY LED SOFTKEY IMAGE SOFTKEY LED FOR LOCAL FOR LOCAL FOR REMOTE FOR REMOTE Idle Seized Solid Red Solid Red Progressing Solid Red Solid Red (outgoing call) Alerting Flashing Red (incoming call) Active Solid Red Solid Red Held...
Page 436: Park/Pick Up Static And Programmable Configuration
You can use the configuration files or the Mitel Web UI to configure a park/pickup static configuration. In the configuration files, you use the following parameters to statically configure park/pickup: “sprecode” and “pickupsprecode”. In the Mitel Web UI, you use the following fields at Basic Settings -> Preferences to configure park/pickup statically: •...
Page 437 Operational Features Park/Pickup Call Server Configuration Values SERVER PARK VALUES** PICKUP VALUES** Asterisk Sylantro BroadWorks ININ PBX callpark pickup **Leave "value" fields blank to disable the park and pickup feature. Configuring Park/Pickup Static Configuration Using the Configuration Files Use the following parameters to configure park/pickup static configuration: •...
Page 438 For the 6867i and 6869i IP phones you can set a key as "Park" or "Pickup" and then: • specify a customized label to display on the Phone UI • specify the state of the park and/or pickup keys For the 6863i and 6865i IP phones, you can set a programmable key as "Park" or "Pickup". 5-196...
Page 439 You can then press the "Pickup" softkey, followed by the applicable value to pickup the call on another phone in your network. On the 6863i and 6865i IP Phone UIs When a call comes in, and you pickup the handset, you can press the applicable "Park"...
Page 440 Note: The 6863i and 6865i do not allow for the configuration of labels and states for programmable keys. Call Park/Pickup Configuration Precedence Rule For users upgrading from Release 2.x firmware, the "softkeyN value" parameter will be used if the "sip lineN park pickup config"...
Page 441 For the 6867i and 6869i IP phones, you can enter a key label and change the sofkey states at Operation->Softkeys and XML. The default state of the park configuration is "connected". The default state of the Pickup configuration is "idle, outgoing". On the 6863i and 6865i IP phones, you can enter a key label at Operation->Softkeys and XML.
Page 442 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Use the following procedure to configure the park/pickup call feature using the Mitel Web UI. MITEL WEB UI For the 6867i/6869i: 1. Click on Advanced Settings ->Line 1 (you can select any line) 2.
Page 443 10. Click Save Settings to save your changes. 11. Click on Reset, then click Restart to restart the IP phone and apply the changes. For the 6863i/6865i: 1. Click on Advanced Settings -> Line 1 (you can select any line) 2.
Page 444 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide USING THE PARK CALL/PICKUP PARKED CALL FEATURE Use the following procedures on the IP phones to park a call and pick up a parked call. IP PHONE UI Parking a Call 1.
Page 445: Last Call Return (Lcr) (Sylantro Servers)
Last call return (LCR) allows an administrator or user to configure a "last call return" function on a softkey or programmable key. This feature is for Sylantro servers only. You can configure the “lcr” softkey feature via the configuration files or the Mitel Web UI. HOW IT WORKS If you configure "lcr"...
Page 446: Call Forwarding
(In the Mitel Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Mitel Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 447: Configuring Call Forwarding
Operational Features You can enable/disable CFWD and set a CFWD key using the configuration files or the Mitel Web UI. You can set CFWD mode (Account, Phone, Custom) using the configuration files, Mitel Web UI or IP Phone UI. Notes: 1.
Page 448 (In the Mitel Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configu- ration.) Using the Mitel Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 449 You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts. On the 6863i/6865i IP phones, you can set all accounts to ALL On or ALL Off. On the 6867i/6869i IP phones, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Page 450 Mitel Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.) 4. Using the Mitel Web UI, if you make changes to Account 1, the changes apply to all accounts on the phone. Using the IP Phone UI, if you make changes to any other account other then Account 1, the changes also apply to all accounts on the phone.
Page 451 Once CFWD is enabled on your phone, you can access and change the configuration using the IP phone UI or the Mitel Web UI. You can access the CFWD menus by pressing a pre-configured CFWD key, or by selecting Options > Call Forward from the IP phone UI.
Page 452 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 2. Press the programmed Call Forward key. The Call Forward Mode screen displays. Use the 2 and 5 navigation keys to scroll through each state type. Cfwd Mode Indicates 1. All...
Page 453 Operational Features 4. Press the Change navigation key for the state you selected in Step 3. Scroll to the CFWD State screen. This displays the current state of the mode you selected. In the following example, the CFWD All state is ON. Cfwd All Cfwd State to view...
Page 454 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 9. For the CFWD No Answer state, In the CFWD Number screen, press the navigation key to scroll to the CFWD No. Rings screen and press Change. Cfwd NoAnswer to view...
Page 455 Operational Features CFWD in Phone Mode IP PHONE UI 1. Use the navigation keys to scroll through each account. John Smith J. Smith CFWD All CFWD All Tue Aug 20 2:55pm Tue Aug 20 2:55pm In the above example, account 1 and account 2 are the accounts configured on the phone. Both accounts have CFWD enabled as indicated by the CFWD All message.
Page 456 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • No Answer: Forwards incoming calls to a specified number if the call has not been answered for the specified number of rings. Note: If CFWD All, CFWD Busy, and CFWD No Answer are all enabled (and/or if the account has DND enabled), the CFWD All settings take precedence over CFWD Busy and CFWD No Answer.
Page 457 Operational Features 8. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. 9.
Page 458 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CFWD in Custom Mode IP PHONE UI 1. Use the navigation keys to scroll through each account. John Smith J. Smith CFWD All CFWD Busy Tue Aug 20 2:55pm Tue Aug 20 2:55pm In the above example, account 1 has CFWD All enabled and account 2 has CFWD Busy enabled.
Page 459 Operational Features • All On: Enables all CFWD states for the current account in focus 4. Press the Change key for the mode you selected in step 2. Scroll to the CFWD State screen. This displays the current state of the mode you selected. In the following example, the CFWD All state is ON.
Page 460 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 10. For the CFWD No Answer state, in the CFWD Number screen, press the navigation key to scroll to the CFWD No. Rings screen and press Change. Cfwd NoAnswer to view...
Page 461 Assistant Services” page 6-56. For details on how to configure and utilize Forward Filtering, please refer to the respective phone model’s Mitel SIP Phone User Guide. CFWD in Account Mode IP PHONE UI 1. From the Home screen press the 4 navigation key to move to the Line Selection screen.
Page 462 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • No Answer: Forwards incoming calls to a specified number if the call has not been answered for the specified number of rings. Notes: 1. Pressing the 2 navigation key moves the selection to the next field/checkbox.
Page 463 Operational Features • No Answer: Forwards incoming calls to a specified number if the call has not been answered for the specified number of rings. Notes: 1. Pressing the 2 navigation key moves the selection to the next field/checkbox. 2. If All and Busy and No Answer are all enabled (and/or if the account has DND enabled), the All settings take precedence over Busy and No Answer.
Page 464: Sip Phone Diversion Display
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • Busy: Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call. • No Answer: Forwards incoming calls to a specified number if the call has not been answered for the specified number of rings.
Page 465: Display Name Customization
Operational Features CONFIGURING SIP DIVERSION DISPLAY ON THE PHONE Use the following procedures to configure SIP diversion display on the IP phones. CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Diversion Display”...
Page 466: Displaying Call Destination For Incoming Calls
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Additionally, the pattern syntax supports the regular expression | to specify multiple OR combined patterns (e.g. “-->x+|==>x+|aaax+”). Notes: 1. Pattern matching is only applied for incoming calls and against the From header display name for incoming calls.
Page 467: Callers List
UI. You can also directly dial from a displayed line item in the Callers List. You can download the Callers List to your PC for viewing using the Mitel Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 468 “Callers List Settings” page A-152 DOWNLOADING THE CALLERS LIST Use the following procedure to download the Callers List using the Mitel Web UI. MITEL WEB UI 1. Click on Operation->Directory. 2. In the Callers List field, click on Save As.
Page 469: Customizable Callers List And Services Keys
Operational Features CUSTOMIZABLE CALLERS LIST AND SERVICES KEYS The IP phones may have a Callers List key and a Services key (as a hard key or softkey/programmable key) depending on your model phone. An Administrator can specify URI overrides for these keys using the following parameters in the configuration files: •...
Page 470: Missed Calls Indicator
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MISSED CALLS INDICATOR The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. 6863i/6865i Missed Calls Indicator John Smith 3 Missed Calls...
Page 471 Administrators can also select the specific lines on the phone to which the missed calls indicator is applicable. This can be performed by defining the "sip lineN missed calls enabled" parameter in the configuration files ("0" for disabled, "1" for enabled) or through the Mitel Web UI. CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “Missed Calls Indicator Settings”...
Page 472: Enhanced Directory List
2. Up to 200 Directory contacts can be stored locally on the phone. Downloading the Local Directory List Using the Mitel Web UI You can use the Mitel Web UI to download the Local Directory List from the IP phone to the configuration server.
Page 473 Operational Features Use the following procedure to configure the download. MITEL WEB UI 1. Click on Operation->Directory. 2. In the Directory List field, click on Save As. A “File Download” message displays. 3. Click Save. 4. Enter the location on your computer where you want to download the Directory List and click Save.
Page 474 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • Email2 • Email3 • Number of Total Phone Numbers • Phone Number 1 Type (mandatory) • Phone Number 1 Line # • Phone Number 1 • Phone Number 2 Type •...
Page 475 Operational Features PARAMETER DESCRIPTION directory 2 Specifies whether or not the directory defined in the “directory 2” parameter should enabled be enabled to be accessed on the phone. Can also be configured through the Phone UI, see Enabling/Disabling Directories and Renaming Labels Using the Phone UI page 5-241 for details.
Page 476 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER DESCRIPTION exchange Specifies the amount of days that the phone waits between Microsoft Exchange contacts resync directory resync operations. days exchange Specifies the maximum time, in minutes, the phone waits past the scheduled time contacts resync before starting a Microsoft Exchange directory checksync.
Page 477 Operational Features Parameter Description xsi personal contacts Specifies whether or not the BroadSoft XSI Personal Contacts directory should enabled be enabled to be accessed on the phone. Can also be configured through the Phone UI, see Enabling/Disabling Directories and Renaming Labels Using the Phone UI page 5-241 details.
Page 478 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide LIGHTWEIGHT DIRECTORY ACCESS PROTOCOL (LDAP) The 6800i Series IP phones are able to use a Lightweight Directory Access Protocol (LDAP) server for reading directories over an IP network. When configured, users are able to search for contacts, dial out to contacts, copy contacts to the Local Directory, or simply view the contact’s...
Page 479 Specifies the LDAP company name (e.g. Mitel) for the attribute list. If this attribute list parameter contains more than one value, only the first matching value will be selected in the record.
Page 480 1 Specifies the LDAP email 1 (e.g. john.doe@mitel.com) for the attribute list. If this attribute list parameter contains more than one value, only the first matching value will be selected in the record.
Page 481 These setings can be configured by defining the “directory display name order” and “directory sort preference” parameters in the configuration files or by navigating to the Directory options menu on the 6863i and 6865i, or the Directory > Settings options menu on the 6867i and 6869i.
Page 482 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Configuring Directory Display and Sorting Options Using the Phone UI Use the following procedure on the phone’s UI to configure directory display and sorting options. IP PHONE UI For the 6863i/6865i: 1.
Page 483 Enabling/Disabling Directories and Renaming Labels Using the Phone UI Use the following procedure on the phone’s UI to enable/disable directories and rename directory folder labels. IP PHONE UI For the 6863i/6865i: 1. Press the key on the phone to enter the Option List. 2. Select Directory.
Page 484 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 3. Use the 2 and 5 keys to navigate through the list of Directory sources and press the button to enable or disable each one as per your preference. Note: CSV 1 and 2 are enabled by default. All other Directory sources are disabled by default.
Page 485 Operational Features For the 6867i/6869i: 1. Press on the phone to enter the Options List. 2. Navigate to the Credentials option and press the button or Select softkey. 3. Use the 3 and 4 keys to navigate to the desired Directory source tab (e.g. LDAP, Microsoft Exchange, BroadSoft XSI).
Page 486: Local Directory Loose Number Matching
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide LOCAL DIRECTORY LOOSE NUMBER MATCHING If the incoming calling number does not match exactly to the local directory, the lookup will fail and the phone will not display the stored directory name. Now, the phone can be configured to match only the specified number of digits against the local directory.
Page 487: Customizable Directory List Key
Operational Features CUSTOMIZABLE DIRECTORY LIST KEY The IP phones may have a Directory List key (either a hard key or softkey/programmable key) depending on the model of the phone. An Administrator can specify a URI override for the Directory List key by defining the “directory script” parameter in the configuration files. Specifying a URI for this parameter causes the creation of an XML custom application instead of the standard function of the Directory List key.
Page 488 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURING VOICEMAIL You configure Voicemail in the configuration files to dial a specific number to access an existing voicemail account. The user then follows the voicemail instructions for listening to voicemails.
Page 489: Visual Indicators For Voicemail On Sca-Configured Lines
Operational Features VISUAL INDICATORS FOR VOICEMAIL ON SCA-CONFIGURED LINES Visual indicators for voicemail messages on Shared Call Appearance (SCA) lines have been implemented on the 6867i and 6869i model IP phones. The parameter “voice mail indicator” is available allowing administrators the ability to configure what types of visual indicators the IP phones should display when voicemail messages are pending on a respective SCA line.
Page 490: Pin And Authorization Code Suppression
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PIN AND AUTHORIZATION CODE SUPPRESSION Certain features on MX-ONE require a PIN/Authorization code to be entered on the phone (for example: to register, for authorization, locking/unlocking, or accounting). The number format is the following: *<feature code>*PIN# or *<feature code>*PIN*<number>#...
Page 491: Xml Customized Services
Operational Features XML CUSTOMIZED SERVICES Extensible Markup Language (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The following are characteristics of XML: •...
Page 492 (Icon Menu Image) REFERENCE For more information about creating customized XML applications, contact Mitel Customer Support regarding the XML Developer’s Guide. You can also use the following attributes/options with the XML objects to further customize your...
Page 493 The value set in the configuration files and Mitel Web UI override the attribute you specify for the AastraIPPhoneStatus object.
Page 494 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide REFERENCE For information about enabling/disabling the XML beep in the Mitel Web UI, see “XML Beep Support” page 5-71. SCROLL DELAY OPTION FOR STATUS MESSAGES The IP phones support a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone.
Page 495 Operational Features Users can access XML applications via softkeys configured on the IP phones. The phone performs an HTTP GET on the URI configured in the Mitel Web UI or configuration files. You configure the following parameters for object requests: •...
Page 496 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “XML Settings” page A-159 For the 6867i/6869i: MITEL WEB UI 1. Click on Operation->Softkeys and XML.
Page 497 5. In the "XML Application URI" field, enter the HTTP server path or qualified domain name of the XML application you want to load to the IP phone. For example, you could enter an XML application called "http://172.16.96.63/mitel/internet.php" in the applicable field. 5-255...
Page 498 REFERENCE For more information about customizing the phones using XML objects, contact Mitel Customer Support regarding the “ XML Development Guide.” Use the following procedure to use the XML feature on the IP phone.
Page 499 Operational Features 3. For menu and directory services, select a service to display the information for that cus- tomized service. Message services display to the screen after pressing the respective key. For user input services, follow the on-screen prompts. 4. To exit from the XML screen, press the XML softkey again or press the button.
Page 500 Note: For more information about the XML execute items, see the XML Developer’s Guide. The following table identifies the configurable action URI parameters in the configuration files and the Mitel Web UI. This table also identifies the variables that apply to specific parameters. 5-258...
Page 501 Operational Features Action URIs and Associated Variables CONFIGURATION FILE MITEL WEB UI PARAMETERS PARAMETERS AT ADVANCED SETTINGS-> APPLICABLE VARIABLES ACTION URI action uri startup Startup $$DISPLAYNAME$$ $$SIPUSERNAME$$ $$SIPAUTHNAME$$ $$PROXYURL$$ $$LINESTATE$$ $$LOCALIP$$ $$REGISTRATIONSTATE$$ $$REGISTRATIONCODE$$ action uri registered Successful Registration $$SIPUSERNAME$$ $$SIPAUTHNAME$$...
Page 502 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURATION FILE MITEL WEB UI PARAMETERS PARAMETERS AT ADVANCED SETTINGS-> APPLICABLE VARIABLES ACTION URI action uri connected Connected $$REMOTENUMBER$$ $$DISPLAYNAME$$ $$SIPUSERNAME$$ $$SIPAUTHNAME$$ $$INCOMINGNAME$ $$PROXYURL$$ $$LINESTATE$$ $$LOCALIP$$ $$DISPLAYNAME$$ $$CALLDURATION$$ $$CALLDIRECTION$$ $$REGISTRATIONSTATE$$...
Page 503 Operational Features VARIABLE DESCRIPTION $$LINESTATE$$ Current line state associated with: • registered phone • incoming caller • outgoing caller • offhook • onhook • disconnected $$LOCALIP$$ IP Address associated with: • registered phone Note: This variable allows for enhanced information in call records •...
Page 504 2. After executing a GET on the URI, the phone expects a valid XML response. If a valid XML response is not received, an error message is displayed on screen. You can configure this feature via the configuration files or the Mitel Web UI. Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Mitel Web UI.
Page 505 Operational Features MITEL WEB UI 1. Click on Advanced Settings->Action URI. 2. Enter an XML URI for a startup event in the “Startup” field. For example: http://10.50.10.140/startup This parameter specifies the URI for which the phone executes a GET on when a startup event occurs.
Page 506 XML call at configurable intervals. An Administrator can specify the URI to be called and specify the interval between polls using the configuration files or the Mitel Web UI. Configuration of this feature is dynamic (no reboot required).
Page 507 “Polling Action URI Settings” page A-166 Configuring Polling Action URI via the Mitel Web UI Use the following procedure to configure polling Action URI using the Mitel Web UI. MITEL WEB UI 1. Click on Advanced Settings->Action URI. 2. In the “Poll” field, enter a URI to be called every "action uri pool interval" seconds. Enter the value in a URI format.
Page 508 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide ACTION URI CONNECTED A parameter called “action uri connected” (configuration files) and “Connected” (Mitel Web UI) now allows XML scripts to determine when a call is connected. When enabled, the phone triggers an HTTP GET when it goes into the “connected”...
Page 509 For specific parameters you can set in the configuration files, see Appendix A, the section, “Action URI Settings” page A-161 MITEL WEB UI 1. Click on Advanced Settings->Action URI. 2. In the “Connected” field, enter a valid URI for which the phone executes a GET on, when it goes into the “connected”...
Page 510 Phone A calls Phone B, Phone B answers and then hangs up, Phone A executes a GET on: http://fargo.ana.mitel.com/disconnected.xml?state=CONNECTED which is what the remote server receives. An Administrator can enable the disconnect feature using the configuration files or the Mitel Web UI. 5-268...
Page 511 For specific parameters you can set in the configuration files, see Appendix A, the section, “Action URI Settings” page A-161 MITEL WEB UI 1. Click on Advanced Settings->Action URI->Event. 2. In the “Disconnected” field, enter a valid URI for which the phone executes a GET on, when it transitions from the incoming, outgoing, calling, or connected state into the idle state.
Page 512 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide http://fargo.ana.mitel.com/disconnected.xml?state=$$LINESTATE$$ The following table lists the applicable values and descriptions for the $$LINESTATE$$. $$LINESTATE$$ DESCRIPTION MEANING IN A VALUE DISCONNECTED URI IDLE Phone is idle. DIALING Phone is offhook and ready to dial.
Page 513 When the phone receives the SIP NOTIFY, it will trigger the action uri xml sip notify parameter, if it has been previously configured using the configuration files or the Mitel Web UI. If the action uri xml sip notify parameter is not configured, the phone does not do anything.
Page 514 “Polling Action URI Settings” page A-166 Enabling/Disabling XML SIP NOTIFY Using the Mitel Web UI Use the following procedure to enable/disable the XML SIP NOTIFY feature in the Mitel Web UI. MITEL WEB UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 515: Xml Softkey Uri
Configuring XML SIP NOTIFY using the Mitel Web UI if an Empty SIP NOTIFY Message Received by the Phone Use the following procedure in the Mitel Web UI to configure the XML SIP NOTIFY parameter when the phone receives an empty SIP NOTIFY message.
Page 516 42512. You can configure the XML softkey URI variables via the configuration files or the Mitel Web UI. Configuring XML Softkey URIs Use the following procedures to configure XML Softkey URIs using the configuration files or the Mitel Web UI.
Page 517 Operational Features MITEL WEB UI For the 6863i/6865i:: 1. Click on Operation->Programmable Keys. 2. Select an available key. In the "Type" field, select XML from the list box. 4. In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed.
Page 518 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 2. Select a key. 3. In the "Type" field, select XML from the list box. 4. In the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "mitel".
Page 519 Operational Features Notes: 1. Key remapping takes precedence over redirecting. 2. Disabling the redial, conference, or transfer features on the phone also disables the redirection of these keys The following URI configuration parameters control the redirection of the keys and the voicemail option: •...
Page 520 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • options script Notes: 1. If no Options URI script is configured, the local Options Menu on the phone displays as normal. 2. If you configure password access to the Options Menu, this password is required when accessing the local Option Menu, but is not required for the Options Key redirection feature.
Page 521: Xml Override For A Locked Phone
Note: A System Administrator can also lock and unlock a remote phone using the “lock” and “unlock” commands with the AastraIPPhoneExecute object in an XML application. For more information about this feature, contact Mitel Customer Support regarding the XML Development Guide.
Page 522: Configurable Indication Of Terminated Calls
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURABLE INDICATION OF TERMINATED CALLS An Administrator can configure a parameter called, “far-end disconnect timer” which allows you to enable or disable whether or not the near-end phone displays a disconnected screen with a “Call Terminated”...
Page 523: Centralized Conferencing (For Sylantro And Broadsoft Servers)
Operational Features Note: This “indication of terminated calls” feature does not affect parked calls on the phone or the conference call feature. CONFIGURING INDICATION OF TERMINATED CALLS You can enable or disable whether or not the phone displays an indication of a terminated call using the parameter, “far-end disconnect timer.”...
Page 524 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide When an IP phone user is connected to multiple conference calls, some outbound proxies have maximum call “hold” time set from 30-90 seconds. After this time, the call that is on hold is disconnected.
Page 525 Operational Features CONFIGURING CENTRALIZED CONFERENCING USING THE MITEL WEB Use the following procedure to configure centralized conferencing using the Mitel Web UI. MITEL WEB UI Global Configuration 1. Click on Advanced Settings->Global SIP Settings->Basic SIP Network Settings. 2. In the “Conference Server URI” field, do one of the following actions: •...
Page 526 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 1. Click on Advanced Settings->Line <#>->Basic SIP Network Settings 2. In the “Conference Server URI” field, do one of the following actions: • To disable centralized conferencing on this line, leave this field empty (blank).
Page 527: Custom Ad-Hoc Conference
Operational Features CUSTOM AD-HOC CONFERENCE Previously, the phone will wait for server response prior to completing the ad-hoc and centralized conference feature. This results in an interoperability issue with certain call managers, such as Genband. Now the phone no longer waits for server response before referring the call to the conference host when the "custom adhoc conference"...
Page 528: Conference/Transfer Support For Live Dial Mode
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURING THE “SIP JOIN” FEATURE USING THE CONFIGURATION FILES You use the following parameters to configure the “SIP Join feature in the configuration files: sip join support CONFIGURATION FILES For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP...
Page 529: Authentication Support For Http/Https Download Methods, Used With Broadsoft Client Management System (Cms)
Operational Features AUTHENTICATION SUPPORT FOR HTTP/HTTPS DOWNLOAD ME- THODS, USED WITH BROADSOFT CLIENT MANAGEMENT SYSTEM (CMS) The IP phones support HTTP/HTTPS digest authentication as defined in RFC 2617. (The HTTP client supports digest authentication; the HTTP server does not; the HTTP server supports basic authentication).
Page 530 IP Phone UI’s idle screen. 4. Press the “Log In" key to displays the username/password screen Note: On the 6867i and 6869i, you use the Log In softkey to log in. On 6863i and 6865i, you press the right arrow key to log in.
Page 531: Customizing The Display Columns On The M685I Expansion Module
Operational Features CUSTOMIZING THE DISPLAY COLUMNS ON THE M685I EXPANSION MODULE The M685i Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: •...
Page 532 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • expmod1page3left • expmod1page3right Expansion Module 2 (3 pages) • expmod2page1left • expmod2page1right • expmod2page2left • expmod2page2right • expmod2page3left • expmod2page3right Expansion Module 3 (3 pages) • expmod3page1left • expmod3page1right •...
Page 533: Configuring Advanced Operational Features
Chapter 6 CONFIGURING ADVANCED OPERATIONAL FEATURES...
Page 534: About This Chapter
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide ABOUT THIS CHAPTER The IP phones have advanced operational features you can configure using the configuration files and/or the Mitel Web UI. This chapter describes each of these features and provides procedures for configuring each feature. TOPICS...
Page 535 About this Chapter TOPIC PAGE • Configurable Route Header in SIP Packet page 6-38 • Configurable Compact SIP Header page 6-39 • Reject INV or BYE when Unsupported Value in REQUIRE Header page 6-39 • XML URI for Key Press Simulation page 6-40 •...
Page 536: Advanced Operational Features
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide ADVANCED OPERATIONAL FEATURES DESCRIPTION This section provides the following information about advanced features of the IP phones: FEATURE DESCRIPTION TR-069 Support The IP Phones support the Technical Report (TR) 069...
Page 537 Advanced Operational Features FEATURE DESCRIPTION 802.1x Support Allows you to enable or disable the 802.1x Protocol support on the IP Phones. Symmetric UDP Signaling Allows you to enable or disable the phone to use port 5060 to send SIP UDP messages. Symmetric TLS Signaling Allows you to enable or disable the phone to use port 5061 to send SIP TLS messages.
Page 538 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide FEATURE DESCRIPTION Reject INV or BYE when Unsupported The IP Phones support a parameter that allows you to enable Value in REQUIRE Header or disable the rejection of an INV or BYE with a “420 Bad Extension”...
Page 539 Advanced Operational Features FEATURE DESCRIPTION Configurable SIP No RTP Packet Allows Administrators the ability to define a timeout period Timeout Period whereby if no RTP packets are received in the defined amount of time, the phone will send a BYE request, thus releasing the call and returning the home/idle screen Option to Parse or Ignore REFER Allows Administrators the ability to set whether or not event...
Page 540: Tr-069 Support
The IP phones can send the MAC address and line number in the REGISTER packets making it easier for the call server when a user configures the phones via the Mitel Web UI or the IP Phone UI. The following two configurable headers send this information to the call server: Aastra-Mac: <mac address>...
Page 541 Appendix A, the section, “Advanced Operational Parameters” page A-269. MITEL WEB UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Setting. 2. Enable the "Send MAC Address in REGISTER Message" field by checking the check box.
Page 542: Sip Message Sequence For Blind Transfer
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SIP MESSAGE SEQUENCE FOR BLIND TRANSFER The SIP message sequence for Blind Transfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the transfer target (if it was in a ringing state) after sending a REFER to the transferee to complete the transfer.
Page 543: Update Caller Id During A Call
On the transferor phone, the REFER request will always be sent to the transferee. IGNORING PAI HEADER FOR SEMI-ATTENDED TRANSFERS In previous releases, when used in conjunction with the Mitel Clearspan call manager and a remote phone was defined with an overriding caller ID, semi-attended transfers to the remote phones would be sent to the destinations of the overriding caller ID and not the intended remote phones.
Page 544: Auto-Discovery Using Mdns
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • force web recovery mode disabled Valid values for this parameter are 0 (false) and 1 (true). Default is 0 (false). A boot counter increments after each faulty boot. When the counter reaches a predetermined value, it forces Web recovery mode.
Page 545: Missed Call Summary Subscription
Advanced Operational Features MISSED CALL SUMMARY SUBSCRIPTION The “Missed Call Summary Subscription” feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to. This feature is called the Missed Call Summary Subscription and can be set with a timer that allows the phone to use the feature for a period of time before the timer expires.
Page 546: As-Feature-Event Subscription
Call Distribution (ACD) feature events. This feature is called “as-feature-event” and works with the DND, CFWD, and ACD keys. This feature is configurable using the configuration files or the Mitel Web UI. HOW IT WORKS ON THE PHONE UI When you enable the “as-feature-event” on the phone, AND you activate a DND, CFWD, and/or ACD key, pressing the key performs as follows: •...
Page 547 For the specific parameters you can set in the configuration files, see Appendix A, the section, “As-Feature-Event Subscription Settings” page A-101 Configuring As-Feature-Event Subscription Using the Mitel Web UI Use the following procedure to enable/disable the server-side “as-feature-event” on the IP Phone using the Mitel Web UI.
Page 548: Blacklist Duration
You can specify how long failed servers remain on the blacklist in the IP phone’s configuration file or in the Mitel Web UI. The default setting is 300 seconds (5 minutes). If you set the duration to 0 seconds, then you disable the blacklist feature.
Page 549 “Blacklist Duration Setting” page A-272 CONFIGURING A SERVER BLACKLIST USING THE MITEL WEB UI You use the following procedure to configure Blacklist Duration using the Mitel Web UI. MITEL WEB UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings 2. In the “Blacklist Duration” field, specify the length of time, in seconds, that a failed server remains on the server blacklist.
Page 550: Whitelist Proxy
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide WHITELIST PROXY To protect your IP phone network, you can configure a “Whitelist Proxy” feature that screens incoming call requests received by the IP phones. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only.
Page 551 Advanced Operational Features CONFIGURING WHITELIST PROXY USING THE MITEL WEB UI Use the following procedure to configure the Whitelist Proxy feature using the Mitel Web UI. MITEL WEB UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings 2. The "Whitelist Proxy" field is disabled by default. To enable this field, check the box.
Page 552: Transport Layer Security (Tls)
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TRANSPORT LAYER SECURITY (TLS) The IP Phones support a transport protocol called Transport Layer Security (TLS) and Persistent TLS. TLS is a protocol that ensures communication privacy between the SIP phones and the Internet.
Page 553 Advanced Operational Features Additionally the “sip send sips over tls” parameter allows administrators the ability to manually configure the IP phones to use either the SIP or SIPS URI scheme when TLS or persistent TLS is enabled. Disabling the “sip send sips over tls” parameter (i.e. defining the parameter as “0”...
Page 554 CONFIGURING TLS USING THE MITEL WEB UI To configure TLS using the Mitel Web UI, you must enable TLS or Persistent TLS first. Then you must define the TLS certificate file names that you want the phone to use. Use the following procedure to configure TLS using the Mitel Web UI.
Page 555: 802.1X Support
3. The certificate files and Private Key file names must use the format “.pem”. 4. To create custom certificate files and private key files to use on your IP phone, contact Mitel Technical Support. 6. Click Save Settings to save your changes.
Page 556 UI, or the Mitel Web UI. Note: If configuring 802.1x using the IP Phone UI, the certificates and private keys must already be configured and stored on the phone. Use the configuration files or the Mitel Web UI to load certificates and private keys.
Page 557 Use the following procedure to configure the 802.1x Protocol on your phone using the IP Phone Note: If configuring 802.1x using the IP Phone UI, the certificates and private keys must already be configured and stored on the phone. Use the configuration files or the Mitel Web UI to load certificates and private keys...
Page 558 EAP-TLS (phone uses TLS authentication) Note: The 802.1x Protocol is disabled by default. If you select EAP-TLS authentication, you must use the configuration files or the Mitel Web UI to configure the certificates and private key for the phone. 7. In the EAP-TLS Settings > Identity field, enter a username used for authenticating the phone.
Page 559 Advanced Operational Features CONFIGURING THE 802.1X PROTOCOL USING THE MITEL WEB UI Use the following procedure to configure the 802.1x Protocol on your phone using the Mitel Web UI. MITEL WEB UI 1. Click on Advanced Settings->802.1x Support. To configure EAP-MD5: 2.
Page 560: Symmetric Udp Signaling
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 2. In the “EAP Type” field, select EAP-TLS. Valid values are: Disabled (Default), EAP-MD5, and EAP-TLS. 3. In the “Identity” field, enter an Identity for the IP phone for which you are configuring 802.1x.
Page 561: Symmetric Tls Signaling
Advanced Operational Features SYMMETRIC TLS SIGNALING The IP phones also use symmetric TLS signaling for outgoing TLS SIP messages by default. When symmetric TLS is enabled, the IP phone uses port 5061 as the persistent TLS connection source port. Administrators can manually disable symmetric TLS signaling using the IP phone’s configuration files.
Page 562: Gruu And Sip.instance Support
The IP phone is able to collect digits in two stages to support the billing code feature. Mitel IP Phone users are prompted to enter the correct billing code when they dial these numbers: •...
Page 563 If an IP phone user enters an invalid billing code, the call fails. MANDATORY VERSUS OPTIONAL BILLING CODES This release of the Mitel IP phones supports two types of billing codes: Mandatory and Optional. The Sylantro server configuration determines which type of billing code is used on the IP phones.
Page 564: Configurable Dns Queries
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide To use this format with the default dial plan terminator (#), the # sign required by Sylantro as a delimiter should be represented as an escaped character by using the sequence %23.
Page 565 “SRV” pointer and service type. For example, if Global SIP transport protocol on the phone is “UDP”, and Proxy server on the phone is “test.mitel.com”, then: 1. If the NAPTR record is returned empty, the phone will use the default value “_sip._udp.test.mitel.com"...
Page 566: Ignore Out Of Sequence Errors
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURING THE DNS QUERY METHOD You can configure the DNS query method for the phone to use for performing DNS lookups using the following parameter in the configuration files: •...
Page 567: Switching Between Early Media And Local Ringing
Advanced Operational Features SWITCHING BETWEEN EARLY MEDIA AND LOCAL RINGING The phone supports switching between early media and local ring tone. Upon receiving a 180 response, the phone generates a local ring tone unless it is receiving an early media flow. If the phone receives any subsequent 180 responses, it regenerates the local ring tone unless it is receiving early media flow.
Page 568: Call-Info" Header To 200Ok Responses For Shared Call Appearance (Sca) Lines
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide “CALL-INFO” HEADER TO 200OK RESPONSES FOR SHARED CALL APPEARANCE (SCA) LINES A “Call-Info” header is included in the 200ok response to an INVITE, RE-INVITE, and UPDATE messages for SCA lines. No configuration is required for this feature.
Page 569: Configurable "Allow" And "Allow-Event" Optional Headers
Advanced Operational Features CONFIGURABLE “ALLOW” AND “ALLOW-EVENT” OPTIONAL HEADERS On the IP Phones, an Administrator can enable or disable whether or not the optional “Allow” and “Allow-Events” headers are included in the NOTIFY message from the phone. SIP NOTIFY messages from the phone may contain optional headers called “Allow” and “Allow-events”.
Page 570: Configurable Route Header In Sip Packet
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • Checks to see if the incoming call is from a registered proxy server. • If the call is forwarded via a registered proxy server, then the message has already been verified and authenticated by the server.
Page 571: Configurable Compact Sip Header
CSeq: 102 OPTIONS By default, the IP Phones use the long format. However, an Administrator can provision the short (compact) format using the configuration files. The Mitel Web UI does not support this configuration feature. ENABLING/DISABLING THE COMPACT SIP HEADERS FEATURE Use the following procedure to enable/disable the Compact SIP Header in the SIP packet.
Page 572: Xml Uri For Key Press Simulation
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide ENABLING/DISABLING A REJECTION OF THE INV OR BYE Use the following procedure to enable/disable the rejection of the INV or BYE if the INV or BYE contains an unsupported value in the REQUIRE header.
Page 573 Advanced Operational Features XML KEY URI DESCRIPTION Key:ExpMod1SoftKey1 to Expansion module 1 softkeys 1 to <n> (valid softkeys Key:ExpMod1SoftKey<n> depend on the number of physical softkeys on the expansion module) Note: The phone ignores URI expansion module key events if the keys are not physically present on the expansion module.
Page 574 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide XML KEY URI DESCRIPTION Key:Goodbye GoodBye Key NAVIGATION KEYS Key:NavUp Navigation Up Key Key:NavDwn Navigation Down Key Key:NavLeft Navigation Left Key Key:NavRight Navigation Right Key FUNCTION KEYS (ONLY IF PHYSICALLY CONFIGURED ON THE PHONE OR EXPANSION...
Page 575: Domain Name System (Dns) Server Pre-Caching Support
Advanced Operational Features DOMAIN NAME SYSTEM (DNS) SERVER PRE-CACHING SUPPORT The IP phones now support the use of a local DNS host file to resolve DNS queries, and supports pre-provisioning of DNS SRV records. This feature allows administrators to configure the phone to download a text file which contains persistent DNS “A record”...
Page 576 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 3. Save the file as “<filename>.txt”. For example, “hostfile.txt”. 4. Using a text-based editing application, open the startup.cfg file for the phone(s) for which you want to apply the DNS hostfile.
Page 577 Advanced Operational Features If a service has multiple SRV records with the same priority value, the IP phone(s) use the weight field to determine which host to use. The weight value is a ratio compared to the weight of other records with the same name and priority value. Note: The “sip dns srvX weight”...
Page 578 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 192.168.2.3 bigbox.example.com 192.168.3.4 smallbox1.example.com 192.168.8.1 smallbox2.example.com 47.28.05.69 backupbox.example.com Use the following procedure in the configuration files to configure DNS server query support for the phones. CONFIGURATION FILES For the specific parameter you can set in the configuration files, see Appendix A, the section, “DNS Server Query”...
Page 579: Configurable Dns Maximum Cache Ttl
Advanced Operational Features CONFIGURABLE DNS MAXIMUM CACHE TTL Administrators can manually set the DNS maximum cache TTL settings for both negative and positive responses on the phone by defining the “sip dns cache negative max ttl” and “sip dns cache positive max ttl” parameters in the configuration files. Setting these parameters will help alleviate issues regarding the phone not considering the DNS retry time settings defined by the DNS server.
Page 580: Configurable Alphanumeric Input Order For Username Prompts
CONFIGURABLE ALPHANUMERIC INPUT ORDER FOR USERNAME PROMPTS A configuration parameter username alphanumeric input order is available for the 6863i and 6865i IP phones allowing administrators the ability to change the default behavior of the keypad input order during username prompts. . By default, keypad input order during username prompts changes from uppercase letters to the respective digit and then to lowercase letters with each successive press of the key.
Page 581: Active Voice-Over-Ip (Voip) Recording
A-284 ACTIVE VOICE-OVER-IP (VOIP) RECORDING Active VoIP recording is supported by the IP phones. When using the IP phones with a Mitel call manager supporting voice recording and a recording system with the predefined subset of the SIP interface, administrators can configure the phones to send duplicate copies of the transmit and receive RTP or SRTP voice packets to the voice recording system.
Page 582 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide used to specify trusted IP addresses corresponding to the voice recording system. The IP phone will check and respond to SIP messages coming from these IP addresses. If all of these parameters are left undefined, the active VoIP recording feature is disabled.
Page 583 Advanced Operational Features 6869i Conference Call Normal Call Recording Icons WARNING:THE RECORDING ICON IS DISPLAYED ON THE IP PHONES TO INDICATE THE RECORDING SESSION IS ACTIVE AND THAT A DUPLICATE COPY OF THE RTP/SRTP STREAM IS TO BE SENT FROM THE PHONE TO THE RECORDING SERVER.
Page 584: Broadsoft Xsi Speed Dial 8 And Call Log Support
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide BROADSOFT XSI SPEED DIAL 8 AND CALL LOG SUPPORT Interoperability support for the BroadSoft XSI Speed Dial 8 service has been introduced for the SIP phones. When the respective speed dial information is configured on the BroadSoft...
Page 585 Value field. CREATING A SPEED DIAL 8 KEY KEY USING THE MITEL WEB UI Use the following procedure to create a Speed Dial 8 softkey using the Mitel Web UI: MITEL WEB UI 1. Click on Operation > Programmable Keys.
Page 586 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 2. Select the key you want to use as a Speed Dial 8 key. 3. In the Type field, select Speeddial to apply to the key. 4. (Optional for the 6867i/6869i) In the Label field, enter a label to apply to this key.
Page 587 Advanced Operational Features 5. Use the dialpad keys to enter in your username and press the 4 Set key when finished. 6. Press the 2 key to highlight the Password field and press the 4 Enter key. 7. Use the dialpad keys to enter in your password and press the 4 Set key when finished. 8.
Page 588: Broadsoft Broadworks Executive And Assistant Services
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide BROADSOFT BROADWORKS EXECUTIVE AND ASSISTANT SERVICES Note: Applicable to the 6865i, 6867i, and 6869i SIP phones only. The Executive and Assistant Services feature allows Administrators to create an inter-network relationship between Executives and Assistants allowing calls to the Executive’s phone to be screened, filtered, and routed to an Assistant, whereby the Assistant can answer, divert the filtered call, or push the call back to the Executive.
Page 589 Advanced Operational Features prefix. The prefix itself is not displayed on the phone’s screen (e.g. in the case outlined above, the phone will only display “Filtrage -> Dupont, Francois”). The “sip execassist fac call push” parameter is used to specify the Feature Access Code (FAC) that is used to push a filtered call from the Assistant’s phone back to the Executive’s phone.
Page 590 Note: Upon a reboot, the initial state of the Filter softkey LED will correspond to the Executive Call Filtering state configured on the call manager. Configuring the Filter Softkey on the Executive’s Phone Using the Mitel Web UI Use the following procedure to configure the Filter Softkey on the Executive’s phone using the Mitel Web UI: 1.
Page 591 Note: If Call Forward is enabled for filtered calls, LEDs for all Filter softkeys will be turned off. Configuring the Filter Softkey on the Assistant’s Phone Using the Mitel Web UI Use the following procedure to configure the Filter Softkey on the Assistant’s phone using the...
Page 592 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 1. Click on Operation->Softkeys and XML. Click on Operation-> Programmable Keys. Click on Operation->Expansion Module Keys. 2. Select a key that you want to use as a Filter activate/deactivate key.
Page 593 Advanced Operational Features topsoftkey1 value: 4100 topsoftkey1 line: 1 topsoftkey2 type: filter topsoftkey2 label: Filter-John topsoftkey2 value: 4101 topsoftkey2 line: 1 For Programmable Keys prgkey1 type: filter prgkey1 value: 4100 prgkey1 line: 1 prgkey2 type: filter prgkey2 value: 4101 prgkey2 line: 1 For Expansion Module Softkeys expmod1 key1 type: filter expmod1 key1 label: Filter-Stefan...
Page 594 Administrators simply need to configure the Speeddial key value as the FAC and label accordingly. Configuring the Initiate Call Softkey on the Assistant’s Phone Using the Mitel Web UI Use the following procedure to configure the Initiate Call Softkey on the Assistant’s phone using the Mitel Web UI: 1.
Page 595 Advanced Operational Features For Bottom Softkeys softkey1 type: speeddial softkey1 label: Init softkey1 value: "#64" softkey1 line: 1 softkey2 type: speeddial softkey2 label: Init2 softkey2 value: "#644052" softkey2 line: 1 softkey3 type: speeddial softkey3 label: Init3 softkey3 value: "#644052*4059" softkey3 line: 1 For Top Softkeys topsoftkey1 type: speeddial topsoftkey1 label: Init...
Page 596 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide For Expansion Module Softkeys expmod1 key1 type: speeddial expmod1 key1 label: Init expmod1 key1 value: "#64" expmod1 key1 line: 1 expmod1 key2 type: speeddial expmod1 key2 label: Init2 expmod1 key2 value: "#644052"...
Page 597: Visitor Desk Phone Support
Advanced Operational Features VISITOR DESK PHONE SUPPORT GENERAL OVERVIEW AND CONFIGURATION A Visitor Desk Phone (VDP) feature has been implemented allowing users the ability to log in to any VDP-configured phones and thus use that respective phone as his/her personal device for the duration of the logged in session.
Page 598 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide This visitor account is the default account that the phone uses when a user is not logged in his/her specific account. In the above configuration example, the user would see the following...
Page 599 <?xml version="1.0" encoding="UTF-8"?> <visitorDesk> <messageType>subscriberLogin</messageType> <subscriber> <username>john</username> <password>mitel</password> </subscriber> </visitorDesk> the phone connects to the defined server, downloads the “john.cfg” and “john_local.cfg” files containing all the applicable saved settings and information for that particular user, and configures the phone according to the “john.cfg” and “john_local.cfg” files.
Page 600 1. Click on Operation > Programmable Keys (6863i/6865i) or Softkeys and XML (6867i/6869i) 2. Select from Key 1 through Key 3 (6863i) or Key 8 (6865i) on the programmable keys Select from Key 1 through Key 20 (6867i) or Key 44 (6869i) on the top keys Select from Key 1 through Key 18 (6867i) or Key 24 (6869i) on the bottom keys.
Page 601: Option To Enable/Disable Rtcp
Advanced Operational Features upper limit of the extra random time (in seconds) added to the time defined in the “user config upload” parameter. Additionally, a “user config upload control” parameter has been implemented that can be used to fine tune when the “<user>_local.cfg” file should be saved. Administrators can define the parameter as the following: •...
Page 602: Option To Parse Or Ignore Refer Event Ids
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Configuring the SIP No RTP Packet Timeout Period Use the following procedure to configure the SIP No RTP packet timeout period: CONFIGURATION FILES For the specific parameters you can set in the configuration files, see Appendix A, the section, “RTP, Codec, DTMF Global Settings”...
Page 603: Encrypted Files On The Ip Phone
Chapter 7 ENCRYPTED FILES ON THE IP PHONE...
Page 604: About This Chapter
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide ABOUT THIS CHAPTER This chapter provides information about encryption on the IP phones and provides methods an administrator can use to store encrypted files to a server. TOPICS This chapter covers the following topics:...
Page 605: Configuration File Encryption Method
Administrators use a password distribution scheme to manually pre-configure or automatically configure the phones to use the encrypted configuration with a unique key. From a Microsoft Windows command line, the System Administrator uses an Mitel-supplied configuration file encryption tool called "anacrypt.exe" to encrypt the <mac>.tuz file.
Page 606: Procedure To Encrypt Configuration Files
PROCEDURE TO ENCRYPT CONFIGURATION FILES To encrypt the IP phone configuration files (using a Microsoft Windows OS): 1. Obtain the anacrypt encryption tool (anacrypt.exe) from your Mitel representative. 2. Open a command line window application (i.e. DOS window). 3. At the prompt, enter anacrypt.exe and press <Return>.
Page 607 Encrypted Files on the IP Phone Notes: 1. Configuration files that are encrypted using v3 encryption can only be decoded by phones on Release 3.3.1 (and above).Customers with v3-encrypted configuration files will lose the ability to decode the files (and in turn will lose all previously configured settings) if they downgrade their phones to any firmware release prior to 3.3.1.
Page 608 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Example 5 Encrypting all cfg files in C:\data with password 1234abcd using MAC encryption and generating a security.tuz file at the same time (for firmware version 3.3.1 and above): C:\>anacrypt -d C:\data -p 1234abcd -m -i -v3...
Page 609: Vendor Configuration File Encryption
The encryption key is placed in a plain text MAC-specific configuration file that the server downloads to the phone. After the phone receives the file, it updates the encryption key. This method of encryption does not affect the implementation of the Mitel method of file encryption.
Page 610: Upgrading The Firmware
Chapter 8 UPGRADING THE FIRMWARE...
Page 611 TOPICS This chapter covers the following topics: TOPIC PAGE Upgrading the Firmware page 8-3 • Using the “Firmware Update” Page in the Mitel Web UI page 8-3 • Using the Restart Feature page 8-5 • Using the Auto-Resync Feature page 8-6...
Page 612: Using The "Firmware Update" Page In The Mitel Web Ui
Using the “Firmware Update” page in the Mitel Web UI at the location Advanced Set- tings->Firmware Update. • Using the IP Phone UI or the Mitel Web UI to restart the phone. The phone automatically looks for firmware updates and configuration files during the boot process. •...
Page 613 FTP, HTTP, or HTTPS configuration servers (dependent on the protocol you selected in step 3.) For example: 432.221.45.6. 5. In the “Path” field, enter the path location on the protocol server for where the new firmware resides. For example, C:\mitel\configserver\firmwareupgrade.
Page 614: Using The Restart Feature
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 6. In the “Port” field, enter the port number of the protocol server. For example, 80 (for HTTP) or 443 (for HTTPS). Note: This field is not applicable to the TFTP and FTP protocols.
Page 615: Using The Auto-Resync Feature
24-hour period if the files on the server have changed. This feature works with TFTP, FTP, HTTP, and HTTPS servers. An administrator can enable this feature using the Mitel Web UI or using the configuration files (startup.cfg, <model>.cfg, and <mac>.cfg).
Page 616 A-19. Notes: 1. If a user is accessing the Mitel Web UI, they are not informed of an auto-reboot. 2. Any changes made using the Mitel Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto-resync affects the configuration files only. However, the settings in the Mitel Web UI take precedence over the IP phone UI and the configuration files.
Page 617 Notes: 1. If a user is accessing the Mitel Web UI, they are not informed of an auto-reboot. 2. Any changes made using the Mitel Web UI or the IP phone UI are not overwritten by an auto-resync update.
Page 618: Chapter 9 Troubleshooting
Chapter 9 TROUBLESHOOTING...
Page 619: About This Chapter
About this Chapter ABOUT THIS CHAPTER This chapter describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. It also includes answers to questions you may have while using the IP phones. TOPICS This chapter covers the following topics: TOPIC PAGE Troubleshooting...
Page 620: Troubleshooting
Mitel Technical Support can then use the information gathered to perform troubleshooting tasks. LOG SETTINGS Using the configuration files or the Mitel Web UI, you can specify the location where log information will be stored for troubleshooting purposes. In the configuration files, you use the following parameters to configure log settings: •...
Page 621: Module/Debug Level Settings
Troubleshooting MODULE/DEBUG LEVEL SETTINGS The Mitel IP phones provide blog module support that allows enhanced severity filtering of log calls sent as blog output. The blog, as used on the IP phones, is a an online debugging tool that can be frequently updated and intended for technical support analysis.
Page 622 65535 In the above example, all debug levels are OFF for the Real Time Transport module. All debug levels are ON for the indicator module. You can set the Module/Debug Levels using the configuration files or the Mitel Web UI.
Page 623: Support Information
Mitel Technical Support uses this support information for troubleshooting the IP phone when required. Using the Mitel Web UI and selecting “Show Task and Stack Status” displays the tasks and stack status on the IP phone. This screen also displays the Free Memory and the Max Block Free Memory currently on the phone as shown in the following illustration.
Page 624 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Max Memory Block Size Free Memory PERFORMING TROUBLESHOOTING TASKS Use the following procedures to perform troubleshooting on the IP phone via the configuration files or the Mitel Web UI. CONFIGURATION FILES For specific parameters you can set in the configuration files, see , the section, “Log Settings”...
Page 625 Troubleshooting MITEL WEB UI 1. Click on Advanced Settings->Troubleshooting. To set log settings: 2. In the "Log IP" field, enter the IP address of the log server (i.e. the server to which log information will be transmitted). 3. In the "Log Port" field, enter the port number associated with the IP address specified in the "Log IP"...
Page 626 Free Memory on the phone, click on Show in the "Show Task and Stack Status" field. Note: The local and server configuration file information and the task and stack status information is for use by Mitel Technical Support for troubleshooting purposes. Reference...
Page 627: Watchdog Task Feature
When the phone detects a failure (i.e., a crash), it automatically reboots. You can view a WatchDog crash file using the Mitel Web UI at the path, Advanced Settings->Troubleshooting. You can enable/disable the WatchDog task using the configuration files or the Mitel Web UI. ENABLING/DISABLING WATCHDOG Use the following procedure to enable/disable the WatchDog.
Page 628 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Use the following procedure to enable/disable the WatchDog task for the IP Phones using the Mitel Web UI. You can also view the “Crash Log” generated by the WatchDog task using the Mitel Web UI.
Page 629: Error Messages Display
IP Phones. The IP Phone UI has a selection on the Phone Status page called, “Error Messages” at the location, Options->Phone Status->Error Messages (6863i and 6865i) or Options->Status->Error Messages (6867i and 6869i). The Mitel Web UI also allows you to view these error messages at the location Advanced Settings->Troubleshooting->Error Messages.
Page 630: Warning Message Display
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide VIEWING THE ERROR MESSAGES USING THE IP PHONE UI Use the following procedure to view the error messages, if any, that generated during startup. IP PHONE UI 1. Press the Options key on the phone to enter the Options List.
Page 631: Configuration And Crash File Retrieval
An Administrator or User can manually send the files when required using the IP Phone UI or the Mitel Web UI. Each time the files are generated and uploaded, a new timestamp on the file name is created so that existing files are not overwritten on the server.
Page 632 Local.cfg - File in the format MAC ID_Date_Time_local.cfg that contains information of locally modified values made using the Mitel Web UI and/or the IP Phone UI. The MAC address, date, and time are specified in the file name to identify the phone sending the information, and the date and time the file was generated and sent to the server.
Page 633 Support Information files (server.cfg, local. cfg, and/or crash.cfg) and sends the files to the pre-defined server. The message “Files Sent” displays. GENERATING AND SENDING SUPPORT INFORMATION FROM THE MITEL WEB UI Use the following procedure to generate and send Support Information files to the server MITEL WEB UI 1.
Page 634: Troubleshooting Solutions
Note: Your computer needs to be on the same network as your IP Phone. 2. In the URL, type: “http://<IP Address>” (where IP Address is the IP Address displayed on the phone). Your browser launches the Mitel IP Phone Firmware Recovery page. 3. Call Customer Support and request a <phone model>.st file.
Page 635: Why Does My Phone Display The "No Service" Message
"No Service" message does not display, and the message waiting indicator (MWI) does not come on. Check that the "Registrar Server" IP address in the Mitel Web UI at Advanced Settings->Global SIP is correct. Check the "sip registrar ip" parameter in the configuration files is correct.
Page 636: Why Is My Phone Not Receiving The Tftp Ip Address From The Dhcp Server
Option 66 (TFTP server) settings. “DHCP” on page 4 for more information on option precedence. For procedures on configuring the TFTP server using the IP phone UI and the Mitel Web UI, see Chapter 4, the section, “Configuring the Configuration Server Protocol”...
Page 637: How Do I Restart The Ip Phone
Troubleshooting Solutions HOW DO I RESTART THE IP PHONE? IP PHONE UI For the 6863i/6865i: 1. Press on the phone to enter the Options List. 2. Select Restart Phone. 3. Press # to confirm. Note: To cancel the Restart, press the 3 key.
Page 638: How Do I Set The Ip Phone To Factory Default
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide HOW DO I SET THE IP PHONE TO FACTORY DEFAULT? IP PHONE UI For the 6863i/6865i: 1. Press on the phone to enter the Options List. 2. Select Administrator Menu and enter your Administrator Password (default is 22222).
Page 639: How Do I Erase The Phone's Local Configuration
Troubleshooting Solutions HOW DO I ERASE THE PHONE’S LOCAL CONFIGURATION? IP PHONE UI For the 6863i/6865i: 1. Press on the phone to enter the Options List. 2. Select Administrator Menu and enter your Administrator Password (default is 22222). 3. Select Erase Local Config.
Page 640: How To Reset A User's Password
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide HOW TO RESET A USER’S PASSWORD? IP PHONE UI For the 6863i/6865i: 1. Press on the phone to enter the Options List. 2. Select User Password. 3. Enter the current user password.
Page 641: How Do I Lock And Unlock The Phone
Troubleshooting Solutions MITEL WEB UI 1. Click on Operation->User Password. 2. In the "Current Password" field, enter the current user password. 3. In the "New Password" field, enter the new user password. 4. In the "Confirm Password" field, enter the new user password again.
Page 642 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 6867I/6869I: IP PHONE UI Lock the phone: 1. Press on the phone to enter the Options List. 2. Select Lock > Phone Lock. The prompt, “Lock the phone?” displays. 3. Select Yes or press the Lock softkey to lock the phone.
Page 643: Configuration Parameters
Appendix A CONFIGURATION PARAMETERS...
Page 644: About This Appendix
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide ABOUT THIS APPENDIX This appendix describes the parameters you can set in the configuration files for the IP phones. The configuration files include startup.cfg, <model>.cfg, and <mac.cfg>. TOPICS This appendix covers the following topics:...
Page 645 About this Appendix TOPIC PAGE • Picture ID Feature page A-63 • DHSG Settings page A-63 • Live Dialpad Settings page A-64 • Live Keyboard Settings page A-64 • SIP Local Dial Plan Settings page A-65 • SIP Outbound Support page A-67 •...
Page 646 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TOPIC PAGE • Missed Calls Indicator Settings page A-158 • XML Settings page A-159 • Action URI Settings page A-161 • XML SIP Notify Settings page A-165 • Polling Action URI Settings page A-166 •...
Page 647 About this Appendix TOPIC PAGE • Directed Call Pickup (BLF or XML Call Interception) Settings page A-206 • ACD Auto-Available Timer Settings page A-208 • Mapping Key Settings page A-208 • Send DTMF for Remapping Conference or Redial Key page A-210 •...
Page 648 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TOPIC PAGE • Whitelist Proxy Setting page A-272 • XML Key Redirection Settings (for Redial, Xfer, Conf, Icom, Voicemail) page A-272 • Options Key Redirection Setting page A-274 • Off-Hook and XML Application Interaction Setting page A-274 •...
Page 649: Setting Parameters In Configuration Files
Setting Parameters in Configuration Files SETTING PARAMETERS IN CONFIGURATION FILES You can set specific configuration parameters in the configuration files for configuring you IP phone. The startup.cfg, <model>.cfg, and <mac>.cfg files are stored on the server. The startup.cfg file stores global IP phone configuration settings. Note: In releases previous to 4.0.0 SP1, the "startup.cfg"...
Page 650: Operational, Basic, And Advanced Parameters
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide OPERATIONAL, BASIC, AND ADVANCED PARAMETERS The following sections provide the configuration parameters you can configure on the IP phone. Each parameter table includes the name of the parameter, a description, the format, default value, range, and example.
Page 651: Network Settings
Operational, Basic, and Advanced Parameters NETWORK SETTINGS PARAMETER – CONFIGURATION FILES dhcp startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables DHCP. Enabling DHCP populates the required network information. The DHCP server serves the network information that the IP phone requires. If the IP phone is unable to get any required information, then you must enter it manually.
Page 652 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES default gateway startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The IP address of the network’s gateway or default router IP address. Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
Page 653 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES ethernet port 0 startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The send (TX) and receive (RX) method to use on Ethernet port 0 to transmit and receive data over the LAN. FORMAT Integer DEFAULT VALUE RANGE 0 - Auto Negotiate 1 - Full Duplex, 10Mbps...
Page 654: Dhcp Option Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES pc port passthru enabled startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the PC port. FORMAT Integer DEFAULT VALUE 1 (enable) RANGE 0 (disable) 1 (enable) EXAMPLE...
Page 655 Operational, Basic, and Advanced Parameters OPTION 60 PARAMETER – CONFIGURATION FILES dhcp opt60 extended vendor startup.cfg, <model>.cfg, <mac>.cfg class DESCRIPTION Specifies whether to send a DHCP Option 60 value consisting of the identifier value only, or an extended DHCP Option 60 value consisting of the identifier, firmware version, and bootrom version.
Page 656 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide OPTION 120 PARAMETER – CONFIGURATION FILES use dhcp option 120 startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables support for DHCP Option 120 on the IP phones. DHCP Option 120 allows SIP clients to locate a local SIP server (i.e.
Page 657: Password Settings
Operational, Basic, and Advanced Parameters OPTIONS 132 - TRANSFER VLAN ID ASSIGNMENT USING DHCP PARAMETER – CONFIGURATION FILES dhcp option 132 vlan id startup.cfg, <model>.cfg, <mac>.cfg enabled DESCRIPTION Enables the phone to transport the VLAN ID parameter in the DHCP protocol.
Page 658 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES options password enabled startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables password protection of the Options key on the IP phone. If enabled, upon pressing the Options key, a user has to enter a password at the IP phone UI.
Page 659: Emergency Dial Plan Settings
Operational, Basic, and Advanced Parameters EMERGENCY DIAL PLAN SETTINGS PARAMETER – CONFIGURATION FILES emergency dial plan startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to specify an emergency number to use on your IP phone so a caller can contact emergency services in the local area when required.
Page 660: Emergency Call Behavior Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide EMERGENCY CALL BEHAVIOR SETTINGS PARAMETER – CONFIGURATION FILES emergency call connection startup.cfg, <model>.cfg, <mac>.cfg hold enabled DESCRIPTION If enabled, this parameter changes the behavior of the IP phones when an emergency call (i.e. a call made to an emergency number matching one of the values defined in the “emergency dial plan”...
Page 661: Mitel Web Ui Settings
<model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the Mitel Web UI interface for a single IP phone when this parameter is entered in the <mac>.cfg file. Enables or disables the Mitel Web UI interface for all phones when this parameter is placed in the startup.cfg file.
Page 662 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES tftp server startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The TFTP server’s IP address. If DHCP is enabled and the DHCP server provides the information, this field is automatically populated.
Page 663 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES alternate tftp path startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies a path name for which the configuration files reside on an alternate TFTP server for downloading to the IP Phone. Note: Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6867i\configfiles.
Page 664 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES ftp path startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies a path name for which the configuration files reside on an FTP server for downloading to the IP Phone.
Page 665 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES http server startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The HTTP server’s IP address. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign an HTTP relative path to the HTTP server.
Page 666 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES https server startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The HTTPS server’s IP address. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign an HTTPS relative path to the HTTPS server.
Page 667 Notes: • If a user is accessing the Mitel Web UI, they are not informed of an auto-reboot. • Any changes made using the Mitel Web UI or the IP phone UI are not overwritten by an auto-resync update.
Page 668 • The resync time is based on the local time of the IP phone. • The value of 00:00 is 12:00 A.M. • When selecting a value for this parameter in the Mitel Web UI, the values are in 30-minute increments only.
Page 669 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES auto resync days startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the amount of days that the phone waits between checksync operations. Note: A value of 0 causes the phone to checksync every time the clock reads the proper time.
Page 670: Multiple Configuration Server Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MULTIPLE CONFIGURATION SERVER SETTINGS PARAMETER – CONFIGURATION FILES firmware server startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies either a full or partial URL of a server (other than the original configuration server) from which the phones in the network get their firmware.
Page 671: Rport Setting
Operational, Basic, and Advanced Parameters RPORT SETTING PARAMETER – CONFIGURATION FILES sip rport startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to enable (1) or disable (0) the use of Rport on the IP phone. “Rport” in RFC 3581, allows a client to request that the server send the response back to the source IP address and the port from which the request came.
Page 672: Local Sip Tls Port
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide LOCAL SIP TLS PORT PARAMETER – CONFIGURATION FILES sip local tls port startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the local source port (SIPS/TLS) from which the phone sends SIP messages. FORMAT...
Page 673: Https Client And Server Settings
Operational, Basic, and Advanced Parameters HTTPS CLIENT AND SERVER SETTINGS PARAMETER – CONFIGURATION FILES https client method startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Defines the security method that the client advertises to the server during the Secure Socket Layer (SSL) handshake. Available options are: •...
Page 674: Https Server Certificate Validation Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES https block http post xml startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the blocking of XML scripts from HTTP POSTs. Some client applications use HTTP POSTs to transfer XML scripts.
Page 675 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES https validate expires startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the HTTPS validation of the expiration of the certificates. When this parameter is set to 1, the HTTPS client verifies whether or not a certificate has expired prior to accepting the certificate.
Page 676 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES https user certificates startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies a file name for a .PEM file located on the configuration server. This file contains the User-provided certificates in PEM format.
Page 677: Virtual Local Area Network (Vlan) Settings
Operational, Basic, and Advanced Parameters VIRTUAL LOCAL AREA NETWORK (VLAN) SETTINGS GLOBAL PARAMETERS PARAMETER – CONFIGURATION FILES tagging enabled startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables VLAN on the IP phones. This is a global setting. FORMAT Boolean DEFAULT VALUE 0 (false) RANGE 0 (false)
Page 678 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide LAN PORT (ETHERNET PORT 0) PARAMETERS PARAMETER – CONFIGURATION FILES vlan id startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to configure a VLAN ID that associates with the physical Ethernet Port 0 (LAN port).
Page 679 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES tos priority map startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION This parameter is based on the Type of Service (ToS), Differentiated Services Code Point (DSCP) setting for SIP (tos sip parameter), RTP (tos rtp parameter) and RTCP (tos rtcp parameter). It is the mapping between the DSCP value and the VLAN priority value for SIP, RTP, and RTCP packets.
Page 680 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PC PORT (ETHERNET PORT 1) PARAMETERS PARAMETER – CONFIGURATION FILES vlan id port 1 startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to configure a VLAN ID that associates with the physical Ethernet Port 1 (PC port).
Page 681: Rtcp Summary Reports
Operational, Basic, and Advanced Parameters RTCP SUMMARY REPORTS GLOBAL PARAMETERS PARAMETER – CONFIGURATION FILES sip rtcp summary reports startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies whether or not to send of RTCP summary reports. You must restart the phone after setting a value for this parameter. FORMAT Boolean DEFAULT VALUE...
Page 682: Line Parameters
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide LINE PARAMETERS PARAMETER – CONFIGURATION FILES sip lineN rtcp summary reports startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION Enables/disables the specified line number on the phone for which to send the RTCP summary reports.
Page 683: Type Of Service (Tos)/Dscp Settings
Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip lineN rtcp summary report startup.cfg, <model>.cfg, <mac>.cfg collector port (where N = line number) DESCRIPTION Per-line parameter specifying the port address of the server receiving the RTCP summary reports. Note: You must restart the phone after setting a value for this parameter.
Page 684: Time And Date Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES tos rtcp startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The Differentiated Services Code Point (DSCP) for RTCP packets. FORMAT Integer DEFAULT VALUE RANGE 0-63 EXAMPLE tos rtcp: 3 TIME AND DATE SETTINGS PARAMETER –...
Page 685 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES dst config startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables/disables the use of daylight savings time. FORMAT Integer DEFAULT VALUE RANGE 0 - OFF 1 - 30 min summertime 2 - 1 hr summertime 3 - automatic EXAMPLE dst config: 0...
Page 686 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TIME ZONE NAME PARAMETER – CONFIGURATION FILES time zone name startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Assigns a time zone name to the time server. The Custom option allows you to customize additional time zone parameters.
Page 687 Operational, Basic, and Advanced Parameters TIME ZONE NAME/TIME ZONE CODE TABLE TIME ZONE NAME TIME ZONE CODE AD-Andorra AE-Dubai AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AR-Saudi Arabia AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin AU-Perth AW-Aruba...
Page 688 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TIME ZONE NAME TIME ZONE CODE BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco...
Page 689 Operational, Basic, and Advanced Parameters TIME ZONE NAME TIME ZONE CODE DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo Dhcp EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GE-Tbilisi GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince...
Page 690 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TIME ZONE NAME TIME ZONE CODE MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU-Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham OM-Muscat...
Page 691 Operational, Basic, and Advanced Parameters TIME ZONE NAME TIME ZONE CODE RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SA-Saudi Arabia SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern...
Page 692: Time Server Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TIME SERVER SETTINGS PARAMETER – CONFIGURATION FILES time server disabled startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the time server. This parameter affects the time server1, time server2, and time server3 parameters. Setting this parameter to 0 allows the use of the configured Time Server(s).
Page 693: Custom Time Zone And Dst Settings
For DHCP to automatically populate this parameter, your DHCP server must support Option 42. FORMAT IP address or qualified domain name DEFAULT VALUE 3.mitel.pool.ntp.org RANGE EXAMPLE time server3: 192.168.0.5 CUSTOM TIME ZONE AND DST SETTINGS Note: To use the parameters in this section, the “time zone name” parameter must be set to “Custom”.
Page 694 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide RANGE Any positive or negative Integers: 720 (GMT minus 12 hours) 660 (GMT minus 11 hours) 600 (GMT minus 10 hours) 540 (GMT minus 9 hours - Alaska Standard Time North America )
Page 695 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES dst minutes startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The number of minutes to add during Daylight Saving Time. Valid values are a positive integer between 0 to 60. FORMAT Integer DEFAULT VALUE RANGE 0-60 EXAMPLE dst minutes: 60...
Page 696 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Absolute Time PARAMETER – CONFIGURATION FILES dst start month startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The month that DST starts. Valid values are 1 to 12 (January to December). FORMAT Integer DEFAULT VALUE...
Page 697 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES dst start day startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The day of the month that DST starts. Valid values are 1 to 31. FORMAT Integer DEFAULT VALUE RANGE 1-31 EXAMPLE dst start day: 1 PARAMETER –...
Page 698 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Relative Time PARAMETER – CONFIGURATION FILES dst start month startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The month that DST starts. Valid values are 1 to 12 (January to December). FORMAT Integer DEFAULT VALUE...
Page 699 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES dst start week startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The week in the specified month in which DST starts. Valid value is a positive or negative integer from 1 to 5. FORMAT Integer DEFAULT VALUE RANGE 1 = first full week of month...
Page 700 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES dst start day startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The day of the specified week in the specified month that DST starts on. Valid values are an integer from 1 to 7.
Page 701: Backlight Mode Settings
Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES dst end hour startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The hour that DST ends. Valid values are an integer from 0 (midnight) to 23. FORMAT Integer DEFAULT VALUE RANGE 0 (midnight) to 23 EXAMPLE dst end hour: 23 BACKLIGHT MODE SETTINGS...
Page 702: Brightness Level Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide BRIGHTNESS LEVEL SETTINGS Note: Applicable to the 6867i and 6869i IP Phones only. PARAMETER – CONFIGURATION FILES bl on time startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to set the amount of time, in seconds, that the backlight stays ON before turning OFF because of inactivity.
Page 703: Background Image On Idle Screen
Operational, Basic, and Advanced Parameters BACKGROUND IMAGE ON IDLE SCREEN Note: Applicable to the 6867i and 6869i IP Phones only. PARAMETER – CONFIGURATION FILES background image startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the location of the background image for the idle screen on 6867i and 6869i phones.
Page 704: Screen Saver Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES idle screen font color startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the font color of the date, time, and status message text on the home/idle screen of the 6867i/6869i IP phone.
Page 705: Picture Id Feature
Operational, Basic, and Advanced Parameters PICTURE ID FEATURE Note: Applicable to the 6867i and 6869i IP Phones only. PARAMETER – CONFIGURATION FILES image server uri startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to specify the server URI where pictures are stored for display to the phone during incoming and outgoing calls, and in the Directory, Callers List, and Redial List entries.
Page 706: Live Dialpad Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide LIVE DIALPAD SETTINGS PARAMETER – CONFIGURATION FILES live dialpad startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Turns the “Live Dialpad” feature ON or OFF. With live dial pad ON, the IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed.
Page 707: Sip Local Dial Plan Settings
If a User enters a dial plan longer than 512 characters, or a parsing error occurs, the phone uses the default dial plan of “x+#|xx+*”. If this is the case, the Administrator cannot change the dial plan from the configuration files. The dial plan must be changed from the Mitel Web UI. EXAMPLE sip dial plan: "X+#|XXX+*"...
Page 708 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip dial plan terminator startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies whether or not pressing the hash/pound (i.e. "#") key, while performing an outgoing call on an open line, should be sent as %23 to the proxy in the dial string or if the key should be used as a dial plan terminator (i.e.
Page 709: Sip Outbound Support
Operational, Basic, and Advanced Parameters SIP OUTBOUND SUPPORT PARAMETER – CONFIGURATION FILES sip outbound support startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables and disables whether or not the phone uses Draft 15 (draft-ietf-sip-outbound-15) support for SIP outbound packets. A SIP User Agent (UA) behind a firewall, reuses an existing connection (usually the REGISTER outbound connection) for the inbound request if the proxy supports it.
Page 710: Sip Basic, Global Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SIP BASIC, GLOBAL SETTINGS SIP GLOBAL AUTHENTICATION SETTINGS PARAMETER – CONFIGURATION FILES sip screen name startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Used to display text on the screen of the phone. You may want to set this parameter to display the user’s name of the phone.
Page 711 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip display name startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Used in the display name field of the From SIP header field. Some IP PBX systems use this as the caller’s ID and some may overwrite this with the string that is set at the PBX system.
Page 712 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES mask sip password startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables the enhanced security feature whereby a user’s SIP account password is hidden/masked in the server.cfg and local.cfg files (downloaded from the IP phone’s Web UI troubleshooting page for debug purposes).
Page 713: Call Waiting Settings
Operational, Basic, and Advanced Parameters CALL WAITING SETTINGS PARAMETER – CONFIGURATION FILES call waiting startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to enable or disable Call Waiting on the IP phone. If you enable call waiting (default), the user has the option of accepting a second call while currently on the first call.
Page 714 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES call waiting tone period startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the time period, in seconds, that the call waiting tone is audible on an active call when another call comes in. When enabled, the call waiting tone plays at regular intervals for the amount of time set for this parameter.
Page 715 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip backup proxy ip startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The IP address of the backup SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable. FORMAT IP address or fully qualified Domain Name DEFAULT VALUE 0.0.0.0...
Page 716 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip registrar ip startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The address of the registrar for which the IP phone uses to send REGISTER requests. A SIP registrar is a server that maintains the location information of the IP phone.
Page 717 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip backup registrar ip startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The address of the backup registrar (typically, the backup SIP proxy) for which the IP phone uses to send REGISTER requests if the primary registrar is unavailable.
Page 718: Backup Outbound Proxy (Global Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide BACKUP OUTBOUND PROXY (GLOBAL SETTINGS) PARAMETER – CONFIGURATION FILES sip backup outbound proxy startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The IP address or domain name of the backup outbound SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable.
Page 719: Sip Basic, Per-Line Settings
Operational, Basic, and Advanced Parameters SIP BASIC, PER-LINE SETTINGS The following parameters are SIP per-line settings. The value of "N" is 1 - 24 or 1-2 depending on your model phone. SIP PER-LINE AUTHENTICATION SETTINGS PARAMETER – CONFIGURATION FILES sip lineN screen name startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION...
Page 720 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip lineN user name startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION Used in the name field of the SIP URI for the IP phone and for registering the IP phone at the registrar.
Page 721 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip lineN password startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION The password that will be used to register at the registrar. FORMAT Text DEFAULT VALUE RANGE Up to 20 alphanumeric characters EXAMPLE sip line1 password: 12345 A-79...
Page 722 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip lineN bla number startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION Allows you to assign a phone number that is shared on specific lines on the IP phone.
Page 723 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip lineN mode startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION Allows you to configure the mode of the line. Applicable values are: • Generic - Normal line • BroadSoft SCA - Shared Call/Line Appearances (SCA) line for BroadWorks network (call activity can go to more than one phone) •...
Page 724 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SIP PER-LINE CALL WAITING SETTING PARAMETER – CONFIGURATION FILES sip lineN call waiting startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION Allows you to enable or disable Call Waiting on the IP phone on a per line basis.
Page 725 Operational, Basic, and Advanced Parameters SIP PER-LINE NETWORK SETTINGS PARAMETER – CONFIGURATION FILES sip lineN proxy ip startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION The IP address of the SIP proxy server for which the IP phone uses to send all SIP requests.
Page 726 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip lineN backup proxy port startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION The backup proxy’s port number. FORMAT Integer DEFAULT VALUE RANGE EXAMPLE sip line1 backup proxy port: 5060 PARAMETER –...
Page 727 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip lineN registrar ip startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION The address of the registrar for which the IP phone uses to send REGISTER requests. A SIP registrar is a server that maintains the location information of the IP phone.
Page 728 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip lineN backup registrar ip startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION The address of the backup registrar (typically, the backup SIP proxy) for which the IP phone uses to send REGISTER requests if the primary registrar is unavailable.
Page 729: Backup Outbound Proxy (Per-Line Settings
FORMAT IP address or fully qualified Domain Name DEFAULT VALUE 0.0.0.0 RANGE EXAMPLE sip line1 backup outbound proxy: drax.us.mitel.com PARAMETER – CONFIGURATION FILES sip lineN backup outbound startup.cfg, <model>.cfg, <mac>.cfg proxy port (where N = line number)
Page 730: Bla Support For Mwi
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide BLA SUPPORT FOR MWI PARAMETER – CONFIGURATION FILES sip mwi for bla account startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables a BLA configured line to send an MWI SUBSCRIBE message for the BLA account.
Page 731: Centralized Conferencing Settings
Operational, Basic, and Advanced Parameters PER-LINE SETTING PARAMETER – CONFIGURATION FILES sip lineN sca bridging startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION Enables/disables SCA bridging on the phone-side on a per-account basis using a specific SCA-configured line. Note: You must restart the phone after setting a value for this parameter.
Page 732 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PER-LINE SETTING PARAMETER – CONFIGURATION FILES sip lineN centralized conf startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION Enable or disable per-line SIP centralized conferencing for an IP phone as follows: •...
Page 733: Custom Ad-Hoc Conference
Operational, Basic, and Advanced Parameters CUSTOM AD-HOC CONFERENCE PARAMETER – CONFIGURATION FILES custom adhoc conference startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables/disables the phone to interoperate with Genband Call Manager for ad-hoc conference. FORMAT Boolean DEFAULT VALUE 0 (disabled) RANGE 0 (disabled) 1 (enabled) EXAMPLE custom adhoc conference: 1...
Page 734: Http/Https Authentication Support For Broadsoft Cms
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide HTTP/HTTPS AUTHENTICATION SUPPORT FOR BROADSOFT CMS PARAMETER – CONFIGURATION FILES http digest username startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the username to use for HTTP/HTTPS digest authentication. The server uses this username for authentication purposes when loading configuration to the phone over HTTP/HTTPS.
Page 735: Advanced Sip Settings
Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES http digest force login startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables and disables the display of a LOGIN key on the phone’s idle screen. Note: After the server has authenticated the phone, this parameter must be set to “0”...
Page 736 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip send mac startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Adds an "Aastra-Mac:" header to the SIP REGISTER messages sent from the phone to the call server, where the value is the MAC address of the phone.
Page 737 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip T1 timer startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION This timer is a SIP transaction layer timer defined in RFC 3261. Timer 1 is an estimate, in milliseconds, of the round-trip time (RTT). FORMAT Integer DEFAULT VALUE...
Page 738 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip transport protocol startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The protocol that the IP phone uses to send out SIP messages. Notes: • If you set the value of this parameter to 4 (TLS), the phone checks to see if the “sips persistent tls”...
Page 739 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip registration timeout retry startup.cfg, <model>.cfg, <mac>.cfg timer DESCRIPTION Specifies the length of time, in seconds, that the phone waits until it re-attempts to register after a REGISTER message times out. If this parameter is set lower than 30 seconds, the phone uses a minimum timer of 30 seconds.
Page 740 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip subscription timeout retry startup.cfg, <model>.cfg, <mac>.cfg timer DESCRIPTION Applicable for all event packages, this parameter controls how long the phone delays then retries a subscription when a SUBSCRIBE request is responded with a 408 (timeout) or 503 (service unavailable) error code.
Page 741 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip acd subscription period startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the time period, in seconds, that the IP phone re-subscribes the Automatic Call Distribution (ACD) subscription service after a software/firmware upgrade or after a reboot of the 6865i, 6867i, or 6869i IP phone.
Page 742: Missed Call Summary Subscription Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MISSED CALL SUMMARY SUBSCRIPTION SETTINGS GLOBAL PARAMETERS PARAMETER – CONFIGURATION FILES sip missed call summary startup.cfg, <model>.cfg, <mac>.cfg subscription DESCRIPTION Enables or disables the Missed Call Summary Subscription feature. This feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to.
Page 743: As-Feature-Event Subscription Settings
Operational, Basic, and Advanced Parameters PER-LINE PARAMETER PARAMETER – CONFIGURATION FILES sip lineN missed call summary startup.cfg, <model>.cfg, <mac>.cfg subscription (where N = line number) DESCRIPTION Enables or disables the Missed Call Summary Subscription feature. This feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to.
Page 744: Transport Layer Security (Tls) Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip as-feature-event startup.cfg, <model>.cfg, <mac>.cfg subscription period DESCRIPTION Specifies the amount of time, in seconds, between re-subscribing. If the phone does not re-subscribe in the time specified for this parameter, it loses subscription.
Page 745 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip persistent tls keep alive startup.cfg, <model>.cfg, <mac>.cfg Description When enabled, the configured value indicates frequency (in seconds) that phone will send the keep alive messages. FORMAT Integer Default Value 0 (Disabled) Range 0-3600 Example...
Page 746 If you do not specify a filename, the download fails. See examples for each below. Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Mitel Technical Support. FORMAT <filename>.pem...
Page 747 If you do not specify a filename, the download fails. See examples for each below. Note: The certificate file must use the format “.pem”. To create specific certificate files to use on your IP phone, contact Mitel Technical Support. FORMAT <filename>.pem...
Page 748 If you do not specify a filename, the download fails. See examples for each below. Note: The key file must use the format “.pem”. To create specific private key files to use on your IP phone, contact Mitel Technical Support. FORMAT <filename>.pem...
Page 749 If you do not specify a filename, the download fails. See examples for each below. Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Mitel Technical Support. FORMAT <file name>.pem...
Page 750: 802.1X Support Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide 802.1X SUPPORT SETTINGS Use the following parameters to configure the 802.1x Protocol on your phone using the configuration files. For EAP-MD5 use: • eap type • identity • md5 password •...
Page 751 CONFIGURATION FILES identity startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the identity or username used for authenticating the phone. Note: The value you enter for this parameter also displays in the Mitel Web UI at the path Advanced Settings->802.1x Support->General->Identity. FORMAT String...
Page 752 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES 802.1x root and intermediate startup.cfg, <model>.cfg, <mac>.cfg certificates DESCRIPTION Specifies the file name that contains the root and intermediate certificates related to the local certificate. You can use this parameter in three ways: •...
Page 753 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES 802.1x local certificate startup.cfg, <model>.cfg, <mac>.cfg Description Specifies the file name that contains the local certificate. You can use this parameter in three ways: • To download no certificates • To download a certificate from the original configuration server •...
Page 754 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES 802.1x trusted certificates startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the file name that contains the trusted certificates. You can use this parameter in three ways: • To download no certificates •...
Page 755: Rtp, Codec, Dtmf Global Settings
Operational, Basic, and Advanced Parameters RTP, CODEC, DTMF GLOBAL SETTINGS GLOBAL SETTINGS PARAMETER – CONFIGURATION FILES sip rtp port startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router.
Page 756 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip no rtp timeout startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the timeout period (in seconds) whereby if no audio stream (i.e. RTP packets) is received in the defined amount of time, the phone will send a BYE request, thus releasing the call and returning the home/idle screen.
Page 757 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip amr codec mode set startup.cfg, <model>.cfg <mac>.cfg DESCRIPTION Specifies the list of mode sets supported and also the preferred mode to use if multiple modes are supported by both sides. FORMAT Integer DEFAULT VALUE...
Page 758 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip out-of-band dtmf startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables out-of-band DTMF. Enabling this parameter forces the IP phone to use out-of-band DTMF according to RFC2833.
Page 759 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip customized codec startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies a customized codec preference list which allows you to select the preferred codecs for this IP phone. You can enter up to 10 codec preferences.
Page 760 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip dtmf method startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Sets the Dual-tone multifrequency (DTMF) method to use on the IP phone. Note: “"Out-of-Band DTMF and DTMF Method‚" on page 79”...
Page 761 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES sip silence suppression startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Silence suppression is enabled by default on the IP phones. The phone negotiates whether or not to use silence suppression. Disabling this feature forces the phone to ignore any negotiated value.
Page 762 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PER-LINE SETTINGS PARAMETER – CONFIGURATION FILES sip lineN dtmf method startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION Sets the Dual-tone multifrequency (DTMF) method to use on the IP phone for a specific line.
Page 763: Autodial Settings
Operational, Basic, and Advanced Parameters AUTODIAL SETTINGS Global Settings PARAMETER – CONFIGURATION FILES sip autodial number startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Globally specifies the SIP phone number that the IP phone autodials when the handset is lifted from the phone cradle. An empty (blank) value disables autodial on the phone.
Page 764 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PER-LINE SETTINGS PARAMETER – CONFIGURATION FILES sip lineN autodial number startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION On a per-line basis, this parameter specifies the SIP phone number that the IP phone autodials when the handset is lifted from the phone cradle.
Page 765: Voicemail Settings
Operational, Basic, and Advanced Parameters VOICEMAIL SETTINGS PARAMETER – CONFIGURATION FILES sip lineN vmail startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION Use this parameter in the <mac>.cfg file to configure the phone to dial a specific number to access an existing voicemail account on a Service Provider’s server.
Page 766: Sca Voicemail Indicator Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SCA VOICEMAIL INDICATOR SETTINGS PARAMETER – CONFIGURATION FILES voice mail indicator startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Controls which visual indicators are displayed on the IP phone when voicemail messages are pending on SCA-configured lines.
Page 767 Operational, Basic, and Advanced Parameters CSV DIRECTORY SETTINGS PARAMETER – CONFIGURATION FILES directory 1 startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The name of the first CSV-based directory list file that you can download from the configuration server. You can use this parameter in three ways: •...
Page 768 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES directory 2 startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The name of the second CSV-based directory list file that you can download from the configuration server. You can use this parameter in three ways: •...
Page 769 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES directory 1 name startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the folder name of the directory defined in the “directory 1” parameter. FORMAT Alphanumeric characters DEFAULT VALUE Corporate RANGE EXAMPLE directory 1 name: Office PARAMETER –...
Page 770 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES directory 2 enabled startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies whether or not the directory defined in the “directory 2” parameter should be enabled to be accessed on the phone.
Page 771 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES exchange path startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Configures a custom Exchange Web Services (EWS) path on the Exchange server hosting the EWS managed API. By default the path is "ews/exchange.asmx" on a typical Microsoft Exchange installation.
Page 772 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES exchange contacts name startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the folder name of the Microsoft Exchange directory when enabled. FORMAT Alphanumeric characters DEFAULT VALUE Exchange Contacts RANGE...
Page 773 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES exchange contacts resync startup.cfg, <model>.cfg, <mac>.cfg days DESCRIPTION Specifies the amount of days that the phone waits between Microsoft Exchange directory resync operations. Note: A value of 0 causes the phone to checksync every time the clock reads the proper time.
Page 774 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide BROADSOFT XSI ENTERPRISE DIRECTORY AND PERSONAL CONTACTS SETTINGS PARAMETER – CONFIGURATION FILES xsi ip startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the XSI Enterprise Directory credentials (if applicable) and IP address or Fully Qualified Domain Name (FQDN) of the XSI...
Page 775 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES xsi port startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the port used for communicating with the XSI server. FORMAT Integer DEFAULT VALUE 80 (when protocol used is HTTP) 443 (when protocol used is HTTPs) RANGE Any valid port EXAMPLE...
Page 776 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES xsi enterprise directory startup.cfg, <model>.cfg, <mac>.cfg enabled DESCRIPTION Specifies whether or not the BroadSoft XSI Enterprise Directory should be enabled to be accessed on the phone.
Page 777 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES xsi enterprise directory name startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the folder name of the BroadSoft XSI Enterprise Directory when enabled. FORMAT Alphanumeric characters DEFAULT VALUE Enterprise Directory RANGE EXAMPLE xsi enterprise directory name: XSI Enterprise PARAMETER –...
Page 778 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES xsi resync days startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the amount of days that the phone waits between BroadSoft XSI directory resync operations. Note: A value of 0 causes the phone to checksync every time the clock reads the proper time.
Page 779 Specifies the folder name of the LDAP Directory when enabled. FORMAT Alphanumeric characters DEFAULT VALUE LDAP RANGE EXAMPLE ldap name: Mitel PARAMETER – CONFIGURATION FILES ldap server startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the LDAP server hostname or IP address. This parameter handles multiple values, in the format “username:password@ldapserver:port”, where:...
Page 780 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES ldap base dn startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the LDAP server base DN. It is the description of the top level of the directory tree. Usually if a company domain is “company.com”, the base DN (distinguished name) must be entered...
Page 781 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES ldap resync days startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the amount of days that the phone waits between LDAP directory resync operations. Note: A value of 0 causes the phone to checksync every time the clock reads the proper time.
Page 782 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES ldap dn attribute startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Used to perform the search request for the detailed view of an LDAP contact. FORMAT String DEFAULT VALUE RANGE...
Page 783 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES ldap search timeout startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Used to set the request timeout for LDAP requests. FORMAT Integer, seconds DEFAULT VALUE RANGE 1 to 120 EXAMPLE ldap search timeout: 30 PARAMETER – CONFIGURATION FILES ldap network timeout startup.cfg, <model>.cfg, <mac>.cfg...
Page 784 CONFIGURATION FILES ldap company attribute list astra.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the LDAP company name (e.g. Mitel) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record. FORMAT String, list of attribute names separated by a comma.
Page 785 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES ldap job title attribute list startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the LDAP job title (e.g. Vice President) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record.
Page 786 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES ldap business state attribute list startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the LDAP business state (e.g. Ontario) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record.
Page 787 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES ldap home street attribute list startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the LDAP home street (e.g. Internet Blvd.) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record.
Page 788 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES ldap home postal code startup.cfg, <model>.cfg, <mac>.cfg attribute list DESCRIPTION Specifies the LDAP home postal code (e.g. 75034) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record.
Page 789 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES ldap business phone 2 attribute startup.cfg, <model>.cfg, <mac>.cfg list DESCRIPTION Specifies the LDAP business phone 2 (e.g. 1-905-760-4201) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record.
Page 790 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES ldap mobile phone attribute list startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the LDAP mobile phone (e.g. 1-416-468-3268) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record.
Page 791 3 attribute list startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the LDAP email 3 (e.g. j.doe@mitel.com) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record. FORMAT String, list of attribute names separated by a comma.
Page 792 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide GENERAL DIRECTORY SETTINGS PARAMETER – CONFIGURATION FILES directory disabled startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the Directory on the IP phone. If this parameter is set to 0, users can access the Directory List via the IP phone UI.
Page 793: Local Directory Loose Number Matching
Operational, Basic, and Advanced Parameters DIRECTORY SEARCH DYNAMIC THRESHOLD PARAMETER – CONFIGURATION FILES directory search dynamic startup.cfg, <model>.cfg, <mac>.cfg threshold DESCRIPTION Specifies the threshold value where the contact search is no longer dynamic (for the 6867i and 6869i). If any enabled Directory source holds more entries than the configured value, the user must manually press the Search softkey in order to trigger the search.
Page 794: Callers List Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CALLERS LIST SETTINGS PARAMETER – CONFIGURATION FILES callers list disabled startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the Callers List. If this parameter is set to 0, the Callers List can be accessed by all users.
Page 795: Call Forward Settings
Enables or disables the ability to configure Call Forwarding. If this parameter is set to 0, a user and administrator can configure Call Forwarding via the Mitel Web UI and the IP Phone UI using the "Call Forward" options. If this parameter is set to 1, all "Call Forward"...
Page 796: Call Forward Key Mode Settings
(All, Busy, and/or No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Mitel Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Mitel Web UI, if you make...
Page 797: Pin Suppression
Operational, Basic, and Advanced Parameters Example: The following is an example of configuring the CFWD key mode in the configuration files: call forward key mode: 2 softkey1 type: callforward softkey1 states: idle connected incoming outgoing busy In the above example, softkey 1 is configured for CFWD on line 1 (account 1) with a “custom” configuration.
Page 798: Lldp-Med And Elin Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide LLDP-MED AND ELIN SETTINGS PARAMETER – CONFIGURATION FILES lldp startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) on the IP Phone. FORMAT...
Page 799 <model>.cfg, <mac>.cfg DESCRIPTION Mitel IP Phones have a 32 second time-out interval for listening to LLDP-MED responses when the phone is booting up. If LLDP-MED responses are received after this initial listening period, the phone will ignore the response. This "lldp startinterval" parameter can be used to configure the time-out interval.
Page 800: Missed Calls Indicator Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MISSED CALLS INDICATOR SETTINGS PARAMETER – CONFIGURATION FILES missed calls indicator disabled startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the Missed Calls Indicator. If the "missed calls indicator disabled" parameter is set to 0, the indicator increments as unanswered calls come into the IP phone.
Page 801: Xml Settings
CONFIGURATION FILES xml application URI startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION This is the XML application you are loading into the IP phone configuration. FORMAT HTTP server path or fully qualified Domain Name DEFAULT VALUE RANGE EXAMPLE xml application URI: http://172.16.96.63/mitel/internet.php A-159...
Page 802 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES xml application title startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION This parameter allows you to rename the XML application in the IP phone UI (Services->4. Custom Feature). By default, when you load an XML application to the IP phone, the XML application title is called "Custom Feature".
Page 803: Action Uri Settings
Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES xml status scroll delay startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the length of time, in seconds, that each XML status message displays on the phone. Note: Changes to this parameter are applied immediately. FORMAT Integer DEFAULT VALUE...
Page 804 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES action uri registered startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the URI for which the phone executes a GET on when a successful registration event occurs. This parameter can use the...
Page 805 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES action uri incoming startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the URI for which the phone executes a GET on when an incoming call event occurs. This parameter can use the following variables: $$REMOTENUMBER$$ $$DISPLAYNAME$$ $$SIPUSERNAME$$...
Page 806 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES action uri offhook startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the URI for which the phone executes a GET on when an offhook event occurs. This parameter can use the following...
Page 807: Xml Sip Notify Settings
FORMAT String DEFAULT VALUE RANGE Any valid URI EXAMPLE action uri disconnected: http://fargo.ana.mitel.com/disconnected.xml?state=$$LINESTATE$ XML SIP NOTIFY SETTINGS PARAMETER – CONFIGURATION FILES sip xml notify event startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message.
Page 808: Polling Action Uri Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES action uri xml sip notify startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the URI to be called when an empty XML SIP NOTIFY is received by the phone. This parameter can use the following...
Page 809: Ring Tone And Tone Set Global Settings
Operational, Basic, and Advanced Parameters RING TONE AND TONE SET GLOBAL SETTINGS PARAMETER – CONFIGURATION FILES ring tone startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Globally sets the type of ring tone on the IP phone. Ring tone can be set to one of 15 distinct rings (excluding silence). FORMAT Integer DEFAULT VALUE...
Page 810 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES tone set startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Globally sets a tone set for a specific country. FORMAT Text DEFAULT VALUE RANGE Australia Brazil Canada Europe (generic tones)
Page 811: Ring Tone Per-Line Settings
Operational, Basic, and Advanced Parameters RING TONE PER-LINE SETTINGS PARAMETER – CONFIGURATION FILES lineN ring tone startup.cfg, <model>.cfg, <mac>.cfg (where N = line number) DESCRIPTION Sets the type of ring tone on the IP phone on a per-line basis. Ring tone can be one of 15 distinct rings (excluding silence).
Page 812: Custom Ring Tone Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CUSTOM RING TONE SETTINGS PARAMETER – CONFIGURATION FILES custom ringtone N startup.cfg, <model>.cfg, <mac>.cfg (where N = 1 to 8) DESCRIPTION Specifies the location and filename of the custom ringtone to be installed on the phone.
Page 813: Ring Tone Via Speaker During Active Calls Settings
Operational, Basic, and Advanced Parameters RING TONE VIA SPEAKER DURING ACTIVE CALLS SETTINGS PARAMETER – CONFIGURATION FILES ring audibly enable startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables/disables the feature whereby the ring tone of an incoming call is played through the IP phone’s speaker if a user is on an active call or in the process of dialing out.
Page 814: Status Code On Ignoring Incoming Calls
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide STATUS CODE ON IGNORING INCOMING CALLS PARAMETER – CONFIGURATION FILES sip ignore status code startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the status code that is sent in the response to the server when a user ignores an incoming call.
Page 815 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES call hold reminder during active startup.cfg, <model>.cfg, <mac>.cfg calls DESCRIPTION Enables or disables the ability for the phone to initiate a continuous reminder tone on the active call when another call is on hold. For example, when the call on Line 1 is on hold, and the User answers a call on Line 2 and stays on that line, a reminder tone is played in the active audio path on Line 2 to remind the User that there is still a call...
Page 816: Preferred Line And Preferred Line Timeout
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES call hold reminder frequency startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the time interval, in seconds, between each ring splash sound on the active line. For example, if a call comes into Line 1, and then a call comes into Line 2 and you answer Line 2, Line 1 is automatically placed on hold.
Page 817: Goodbye Key Cancels Incoming Call
“answer” and “ignore”. You can press the required softkey as applicable. For the 6863i and 6865i If you disable this parameter, and the phone receives another call when an active call is already present, the “ignore” option displays in the LCD window.
Page 818: Stuttered Dial Tone Setting
Note: To enable MWI for all lines in the configuration files, set this parameter to zero (0). The enable MWI for all lines in the Mitel Web UI, select “All” in the “Message Waiting Indicator Line” field.
Page 819: Dnd Ui Settings
DESCRIPTION Specifies whether the DND option should be listed and available in the 6863i IP phone’s Services menu for users to select. The DND option is available by default. Defining this parameter as "0" will remove the DND option from the Services menu.
Page 820: Priority Alert Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide The following is an example of configuring the mode for DND in the configuration files: dnd key mode: 2 softkey1 type: dnd softkey1 states: idle connected incoming outgoing busy In the above example, softkey 1 is configured for DND for line 1 only, with a “custom”...
Page 821 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES alert community 1 startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION When an "alert community-1” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone. FORMAT Integer DEFAULT VALUE...
Page 822 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES alert community 3 startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION When an "alert community-3” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 823 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES alert external startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION When an "alert external" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone. FORMAT Integer DEFAULT VALUE 0 Normal ringing...
Page 824 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES alert group startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION When an "alert group" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 825: Bellcore Cadence Settings
Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES alert priority startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION When an "alert priority" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone. FORMAT Integer DEFAULT VALUE 0 Normal ringing...
Page 826 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES bellcore cadence dr4 startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Sets the cadence for Bellcore-dr4. Note: You can define up to 8 cadence rings. The value of -1 indicates “do not repeat”.
Page 827: Sip Diversion Display
Operational, Basic, and Advanced Parameters SIP DIVERSION DISPLAY GLOBAL SETTING PARAMETER – CONFIGURATION FILES sip diversion display startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION If enabled, when an outgoing call is being diverted to another destination the phone displays the Caller ID of the new destination and the reason for the call diversion.
Page 828: Display Name Customization Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide DISPLAY OF CALL DESTINATION FOR INCOMING CALLS PARAMETER – CONFIGURATION FILES show call destination name startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enable/disables the display of the call destination name to the LCD on the phone during incoming calls.
Page 829: Language Settings
PARAMETER – CONFIGURATION FILES web language startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The language you want to display for the IP Phone UI and the Mitel Web UI. Valid values for all phones are: • 0 (English) default • 1-4 The values 1-4 are dependent on the “Language N” parameter. For example, if “language 1: lang_fr.txt”, then “language: 1”...
Page 830 Allows you to specify the language to use for inputs on the IP Phone. Entering a language value for this parameter allows users to enter text and characters in the IP Phone UI, Mitel Web UI, and in XML applications via the keypad on the phone, in the language(s) specified.
Page 831: Language Pack Settings
Operational, Basic, and Advanced Parameters LANGUAGE PACK SETTINGS PARAMETER – CONFIGURATION FILES language N startup.cfg, <model>.cfg, <mac>.cfg Where “N” can be 1, 2, 3, or 4 DESCRIPTION The language pack you want to load to the IP phone. Valid values are: •...
Page 832 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide You can use this parameter in three ways: • To download no language packs • To download a language pack(s) from the original configuration server • To download a language pack(s) from another specified server Notes: •...
Page 833 Operational, Basic, and Advanced Parameters LANGUAGE CODES (FROM STANDARD ISO 639) LANGUAGE LANGUAGE CODE English Czech (UTF-8) Czech (ASCII) cs_op Catalan Valencian* ct_va Welsh German Danish Spanish Mexican Spanish es_mx Euskera Finnish French Canadian French fr_ca Galego Hungarian Italian Dutch Dutch (Netherlands) nl_nl Norwegian...
Page 834 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide COUNTRY CODES (FROM STANDARD ISO 3166) COUNTRY COUNTRY CODE AFGHANISTAN ÅLAND ISLANDS ALBANIA ALGERIA AMERICAN SAMOA ANDORRA ANGOLA ANGUILLA ANTARCTICA ANTIGUA AND BARBUDA ARGENTINA ARMENIA ARUBA AUSTRALIA AUSTRIA AZERBAIJAN BAHAMAS...
Page 835 Operational, Basic, and Advanced Parameters COUNTRY COUNTRY CODE CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA CHRISTMAS ISLAND COCOS (KEELING) ISLANDS COLOMBIA COMOROS CONGO CONGO, THE DEMOCRATIC REPUBLIC OF THE COOK ISLANDS COSTA RICA CÔTE D'IVOIRE CROATIA CUBA CYPRUS...
Page 836 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide COUNTRY COUNTRY CODE GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENLAND GRENADA GUADELOUPE GUAM GUATEMALA GUERNSEY GUINEA GUINEA-BISSAU GUYANA HAITI HEARD ISLAND AND MCDONALD ISLANDS HOLY SEE (VATICAN CITY STATE)
Page 837 Operational, Basic, and Advanced Parameters COUNTRY COUNTRY CODE LAO PEOPLE'S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO LIBERIA LIBYAN ARAB JAMAHIRIYA LIECHTENSTEIN LITHUANIA LUXEMBOURG MACAO MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MALTA MARSHALL ISLANDS MARTINIQUE MAURITANIA MAURITIUS MAYOTTE MEXICO MICRONESIA, FEDERATED STATES OF...
Page 838 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide COUNTRY COUNTRY CODE NAMIBIA NAURU NEPAL NETHERLANDS NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGUA NIGER NIGERIA NIUE NORFOLK ISLAND NORTHERN MARIANA ISLANDS NORWAY OMAN PAKISTAN PALAU PALESTINIAN TERRITORY, OCCUPIED PANAMA...
Page 839 Operational, Basic, and Advanced Parameters COUNTRY COUNTRY CODE SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOVAKIA SLOVENIA SOLOMON ISLANDS...
Page 840 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide COUNTRY COUNTRY CODE UGANDA UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM UNITED STATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN VANUATU Vatican City State see HOLY SEE VENEZUELA VIET NAM VIRGIN ISLANDS, BRITISH VIRGIN ISLANDS, U.S.
Page 841: Suppress Dtmf Playback Setting
Operational, Basic, and Advanced Parameters SUPPRESS DTMF PLAYBACK SETTING PARAMETER – CONFIGURATION FILES suppress dtmf playback startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys. When you disable the suppression of DTMF playback and you press a softkey or programmable key, the IP phone dials the stored number and displays each digit as dialed in the LCD window.
Page 842: Filter Out Incoming Dtmf Events
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide FILTER OUT INCOMING DTMF EVENTS PARAMETER – CONFIGURATION FILES suppress incoming dtmf startup.cfg, <model>.cfg, <mac>.cfg playback DESCRIPTION Suppress playback of both SIP INFO and RFC2833 DTMF tones. FORMAT Boolean DEFAULT VALUE...
Page 843 Note: The "sip intercom type" parameter must be set with the Server-Side option to enable the "sip intercom line" parameter. FORMAT Integer DEFAULT VALUE RANGE 0-2 (6863i) 0-24 (6865i/6867i/6869i) EXAMPLE sip intercom line: 1 INCOMING INTERCOM SETTINGS PARAMETER – CONFIGURATION FILES sip allow auto answer startup.cfg, <model>.cfg, <mac>.cfg...
Page 844 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip intercom warning tone startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables a warning tone to play when the phone receives an incoming intercom call on an active line.
Page 845: Enable Microphone During Early Media
Operational, Basic, and Advanced Parameters ENABLE MICROPHONE DURING EARLY MEDIA PARAMETER – CONFIGURATION FILES sip early media mute mic startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the microphone while in early media. FORMAT Boolean DEFAULT VALUE 1 (disabled) RANGE 0 (enables mic during early media) 1 (disables mic during early media) EXAMPLE sip early media mute mic: 0...
Page 846: Audio Mode Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide Example The following is an example of configuring RTP streaming for Paging applications using the configuration files: paging group listening: 224.0.0.2:10000,239.0.1.20:15000 softkey1 type: paging softkey1 label: group 1 softkey1 value: 224.0.0.2:10000 AUDIO MODE SETTINGS PARAMETER –...
Page 847: Disable User Login To Mitel Web Ui
Operational, Basic, and Advanced Parameters DISABLE USER LOGIN TO MITEL WEB UI PARAMETER – CONFIGURATION FILES web interface enabled startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies whether or not to disable the web user interface FORMAT Integer DEFAULT VALUE 1 (admin/user enabled)
Page 848: Directed Call Pickup (Blf Or Xml Call Interception) Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide DIRECTED CALL PICKUP (BLF OR XML CALL INTERCEPTION) SETTINGS PARAMETER – CONFIGURATION FILES directed call pickup startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the use of "directed call pickup" feature.
Page 849 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES directed call pickup prefix startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to enter a specific prefix string (depending on what is available on your server), that the phone automatically dials when dialing the Directed Call Pickup number. For example, for BroadSoft servers, you can enter a value of *98 for the “directed call pickup prefix”.
Page 850: Acd Auto-Available Timer Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide ACD AUTO-AVAILABLE TIMER SETTINGS Note: Applicable to the 6865i, 6867i, and 6869i IP Phones only. PARAMETER – CONFIGURATION FILES acd auto available startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the use of the ACD Auto-Available Timer.
Page 851 Operational, Basic, and Advanced Parameters PARAMETER – CONFIGURATION FILES conference disabled startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the Conf key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressing the Conf key is ignored.
Page 852: Send Dtmf For Remapping Conference Or Redial Key
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES map conf key to startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Sets the Conf key as a Speeddial key if a value is entered for this parameter. If you leave this parameter blank, the Conf key returns to its original functionality.
Page 853: Park And Pickup Settings
Operational, Basic, and Advanced Parameters PARK AND PICKUP SETTINGS PARAMETER – CONFIGURATION FILES sip park pickup config (global) startup.cfg, <model>.cfg, <mac>.cfg sip lineN park pickup config (per line) DESCRIPTION Specifies the code to enter before entering the extension for where you want to park an incoming call.
Page 854 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sprecode startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the code to enter before entering the extension for where you want to park an incoming call. The applicable value is dependent...
Page 855: Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters
2. 9 keypad keys are available to be configured as press-and-hold speeddials on all IP phone models. IP PHONE SOFTKEYS EXPANSION PROGRAMMABLE LINES MODEL MODULE KEYS KEYS AVAILABLE 6863i 6865i 16 to 48* (Model M680i) 84 to 252** (Model (M685i) 6867i 10 Top and 16 to 48* Bottom (Model M680i)
Page 856: Softkey Settings
Speeddial key. • dnd - Indicates key is configured for do not disturb on the phone. This option is "Do Not Disturb" in the Mitel Web UI). You must also set the DND key mode (see “DND Key Mode”...
Page 857 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters • park - Indicates the key is configured to park incoming calls when pressed. • pickup - Indicates the key is configured to pick up parked calls when pressed. • lcr - Indicates the key is configured for “last call return” when pressed.
Page 858 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide RANGE none line speeddial dnd ("Do Not Disturb" in the Mitel Web UI) list ("BLF/List" in the Mitel Web UI) acd (“Auto call distribution” in the Mitel Web UI) flash...
Page 859 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PARAMETER – CONFIGURATION FILES softkeyN label startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The text label that displays on the IP phone for the softkey. The “softkeyN label” parameter can be set for the following softkey types only: •...
Page 860 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES softkeyN value startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION This is the value you assign to the softkey. The “softkeyN value” parameter can be set for the following softkey types only: •...
Page 861 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters DEFAULT VALUE RANGE EXAMPLE softkey1 value: 9 softkey2 value: 411 softkey4 value: http://10.50.10.140 script.pl?name=$$SIPUSERNAME$$ softkey5 value: 123456+ (example of a speeddial prefix) PARAMETER – CONFIGURATION FILES softkeyN line startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Page 862 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES softkeyN states startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Displays the status of the phone when a softkey is pressed. You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN state"...
Page 863: Configurable Positioning Of Programmed Softkeys
Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters CONFIGURABLE POSITIONING OF PROGRAMMED SOFTKEYS Note: Applicable to the 6867i and 6869i IP Phone only. PARAMETER – CONFIGURATION FILES collapsed softkey screen startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables the 6867i/6869i from collapsing the softkeys to remove blank keys.
Page 864: Option To Remove The "More" Softkey When Not Required
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide OPTION TO REMOVE THE “MORE” SOFTKEY WHEN NOT REQUIRED Note: Applicable to the 6867i and 6869i IP Phone only. PARAMETER – CONFIGURATION FILES collapsed more softkey screen startup.cfg, <model>.cfg, <mac>.cfg...
Page 865: Programmable Key Settings
Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PROGRAMMABLE KEY SETTINGS Note: Applicable to the 6863i and 6865i IP phones only. Available fucntions vary by IP phone model. The value of "N" for the following parameters is dependent on the number of programmable keys available on the 6863i and 6865i phone models.
Page 866 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • spre - Indicates the key is configured to automatically activate specific services offered by the server. For example, if the spre value of *82 is configured, then by pressing the key, *82 automatically activates a service provided by the server.
Page 867 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters RANGE none line speeddial dnd ("Do Not Disturb" in the Mitel Web UI) list (“BLF/List” in the Mitel Web UI) acd (“Auto Call Distribution” in the Mitel Web UI) flash spre park pickup...
Page 868 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES prgkeyN value startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION This is the value you assign to the programmable key. The “prgkeyN value” parameter can be set for the following softkey types only: •...
Page 869 The “prgkeyN line” parameter can be set for the following softkey types only: • speeddial • blf • list • acd • lcr • blfxfer • speeddialxfer • speeddialconf • redial • filter FORMAT Integer DEFAULT VALUE RANGE 1-2 (6863i) 1-24 (6865i) EXAMPLE prgkey3 line: 1 prgkey4 line: 5 A-227...
Page 870: Top Softkey Settings
Speeddial key. • dnd - Indicates key is configured for do not disturb on the phone. This option is "Do Not Disturb" in the Mitel Web UI). You must also set the DND key mode (see “DND Key Mode”...
Page 871 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters • park - Indicates the key is configured to park incoming calls when pressed. • pickup - Indicates the key is configured to pick up parked calls when pressed. • lcr - Indicates the key is configured for “last call return” when pressed.
Page 872 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide RANGE • none • line • speeddial • dnd • blf • list ("BLF/List" in the Mitel Web UI) • acd (“Auto Call Distribution” in the Mitel Web UI) • xml •...
Page 873 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PARAMETER – CONFIGURATION FILES topsoftkeyN label startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The text label that displays on the IP phone for the softkey. The “topsoftkeyN label” parameter can be set for the following softkey types only: •...
Page 874 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES topsoftkeyN value startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION This is the value you assign to the softkey. The “topsoftkeyN value” parameter can be set for the following softkey types only: •...
Page 875 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters FORMAT String DEFAULT VALUE RANGE EXAMPLE topsoftkey1 value: 9 topsoftkey2 value: 411 topsoftkey4 value: http://10.50.10.140 script.pl?name=$$SIPUSERNAME$$ topsoftkey5 value: 12345+ (example of a speeddial prefix) PARAMETER – CONFIGURATION FILES topsoftkeyN line startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION This is the line associated with the softkey you are configuring.
Page 876: Press-And-Hold Speeddial Keypad Key Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PRESS-AND-HOLD SPEEDDIAL KEYPAD KEY SETTINGS PARAMETER – CONFIGURATION FILES pnhkeypadN value startup.cfg, <model>.cfg, <mac>.cfg (where N corresponds to the keypad keys 1-9) DESCRIPTION The speeddial number that is dialed out when you press and hold the corresponding keypad key.
Page 877: Expansion Module Key Settings For M680I And M685I
Speeddial key. • dnd - Indicates key is configured for do not disturb on the phone. This option is "Do Not Disturb" in the Mitel Web UI). You must also set the DND key mode (see “DND Key Mode”...
Page 878 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • callforward - Indicates the key is configured for accessing the Call Forward features on the phone. A Call Forwarding Mode must be enabled to use this tkey. “Account” mode is the default.
Page 879 • none • line • speeddial • dnd • blf • list ("BLF/List" in the Mitel Web UI) • acd (“Auto call distribution” in the Mitel Web UI) • xml • flash • spre • park • pickup • lcr •...
Page 880 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES expmodX keyN label startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The text label that displays on the softkey for the Expansion Module. The “expmodX keyN label” parameter can be set for the following softkey types only: •...
Page 881 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PARAMETER – CONFIGURATION FILES expmodX keyN value startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The text label that displays on the IP phone for the softkey on the Expansion Module. The “expmodX keyN value” parameter can be set for the following softkey types only: •...
Page 882 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide FORMAT String DEFAULT VALUE RANGE EXAMPLE expmod1 key1 value: 9 expmod1 key2 value: 411 expmod1 key3 value: 123456+ (example of a speeddial prefix) PARAMETER – CONFIGURATION FILES expmodX keyN line startup.cfg, <model>.cfg, <mac>.cfg...
Page 883: Hard Key Settings For 6867I And 6869I
• acd - (for Sylantro/BroadWorks servers only) Indicates the key is configured for Auto Call Distribution (called “Auto Call Distribution” in the Mitel Web UI). The ACD feature allows the Sylantro/BroadWorks server to distribute calls from a queue to registered IP phone users (agents).
Page 884 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • speeddialxfer - Indicates the key is configured to transfer calls AND configured for speeddialing to a specific number. • speeddialconf - Indicates the key is configured to be used as a Speeddial key AND as a Conference key.
Page 885 • none • line • speeddial • dnd • blf • list ("BLF/List" in the Mitel Web UI) • acd (“Auto call distribution” in the Mitel Web UI) • xml • flash • spre • park • pickup • lcr •...
Page 886 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES hardkeyN value startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The value you would like to assign to the hard key you are configuring. The “hardkeyN value” parameter can be set for the following key types only: •...
Page 887 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PARAMETER – CONFIGURATION FILES hardkeyN line startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION The line associated with the hard key you are configuring. The “hardkeyN line” parameter can be set for the following key types only: •...
Page 888: Customizing The Key Type List
“Type” list, in addition to the values specified for this parameter. • After configuring specific key types for a phone, the key types in the Mitel Web UI display the same for both the User and Administrator Web interfaces for that phone.
Page 889: Locking Keys
Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters EXAMPLE softkey selection list: blf, speeddial, line, xml LOCKING KEYS PARAMETER – CONFIGURATION FILES softkeyN locked startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Locks the specified softkey on the 6867i or 6869i IP phone. When enabled, the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key.
Page 890 CONFIGURATION FILES prgkeyN locked startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Locks the specified programmable key on the 6863i or 6865i IP phone. When enabled, the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key.
Page 891 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PARAMETER – CONFIGURATION FILES pnhkeypadN locked startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Locks the specified keypad key on the IP phones. When enabled, the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key. Note: If no settings are configured locally but the “pnhkeypadN type”...
Page 892: Locking The Save And Delete Keys
When the Save key is unlocked, a User can change the function of the key using the Mitel Web UI. An Administrator can change the function of the key using the Mitel Web UI or the configuration files. Notes: • The save function on the 6865i IP Phone is limited to Key 5.
Page 893: Enabling/Disabling Ability To Add/Edit Speeddial Keys
Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters ENABLING/DISABLING ABILITY TO ADD/EDIT SPEEDDIAL KEYS PARAMETER – CONFIGURATION FILES speeddial edit startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to enable or disable the ability to add a Speeddial key or edit a Speeddial key. The default is enabled (Yes) allowing you to create and edit Speeddial keys on the phone using the Press-and-hold feature, softkeys, programmable keys, expansion module keys and key pad,...
Page 894: Configurable Display Modes For Blf And Blf/List Softkey Labels
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide BLF PAGE SWITCH Note: Applicable to the 6867i and 6869i IP Phones only. PARAMETER – CONFIGURATION FILES blf activity page switch startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables the phone to automatically switch the screen focus to an expansion module or softkey page that has BLF activity.
Page 895: Configurable Display For Blank Blf/List Softkeys
Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters CONFIGURABLE DISPLAY FOR BLANK BLF/LIST SOFTKEYS Note: Applicable to the 6867i and 6869i IP Phones only. PARAMETER – CONFIGURATION FILES keys noname symbol startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION By default, when softkeys are configured as BLF/List keys on the phone but there are not enough members in the BLF/List on the BroadSoft server side, then a series of question marks (i.e.
Page 896: Configurable Blf Key Behavior When In An Active Call
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURABLE BLF KEY BEHAVIOR WHEN IN AN ACTIVE CALL Note: Applicable to the 6865i, 6867i, and 6869i IP Phones only. PARAMETER – CONFIGURATION FILES blf key mode startup.cfg, <model>.cfg, <mac>.cfg...
Page 897 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PARAMETER – CONFIGURATION FILES prgkeyN ring splash startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION When a key is configured for BLF or BLF/List functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: •...
Page 898 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • 11: In call low volume (same as Low volume but ring splash plays when idle and also during the active call state). • 12: In call low volume delayed (same as Low volume delayed but ring splash plays when idle and also during the active call state [use the “ring splash delay”...
Page 899 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PARAMETER – CONFIGURATION FILES softkeyN ring splash startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION When a key is configured for BLF or BLF/List functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: •...
Page 900 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • 11: In call low volume (same as Low volume but ring splash plays when idle and also during the active call state). • 12: In call low volume delayed (same as Low volume delayed but ring splash plays when idle and also during the active call state [use the “ring splash delay”...
Page 901 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PARAMETER – CONFIGURATION FILES topsoftkeyN ring splash startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION When a key is configured for BLF or BLF/List functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: •...
Page 902 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • 11: In call low volume (same as Low volume but ring splash plays when idle and also during the active call state). • 12: In call low volume delayed (same as Low volume delayed but ring splash plays when idle and also during the active call state [use the “ring splash delay”...
Page 903 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PARAMETER – CONFIGURATION FILES expmodX KeyN ring splash startup.cfg, <model>.cfg, <mac>.cfg When a key is configured for BLF or BLF/List functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: •...
Page 904 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide • 11: In call low volume (same as Low volume but ring splash plays when idle and also during the active call state). • 12: In call low volume delayed (same as Low volume delayed but ring splash plays when idle and also during the active call state [use the “ring splash delay”...
Page 905 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PARAMETER – CONFIGURATION FILES hardkeyN ring splash startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION (6867i and 6869i only) When a key is configured for BLF or BLF/List functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: •...
Page 906 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide FORMAT • 11: In call low volume (same as Low volume but ring splash plays when idle and also during the active call state). • 12: In call low volume delayed (same as Low volume delayed but ring splash plays when idle and also during the active call state [use the “ring splash delay”...
Page 907 Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters PARAMETER – CONFIGURATION FILES ring splash delay startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Indicates the delay (in seconds) between the target ringing and the ring splash played when the “...keyN ring splash” parameter is set to a “delayed”...
Page 908: Discreet Ringing Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide DISCREET RINGING SETTINGS PARAMETER – CONFIGURATION FILES discreet ringing startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies whether or not the discreet ringing feature should be enabled. When enabled, during incoming calls, all applicable visual indicators (LED for the corresponding Line key, Message Waiting Indicator [MWI], etc...) will behave normally, but the ring tone will be...
Page 909: Customizing M685I Expansion Module Column Display
Customizing M685i Expansion Module Column Display CUSTOMIZING M685I EXPANSION MODULE COLUMN DISPLAY EXPANSION MODULE 1 THROUGH 3 PARAMETER – CONFIGURATION FILES expmodXpageNleft startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to specify a customized heading for the M685i expansion module, in the left column of a specific page. You can specify the following options for this parameter: Expansion Module 1 expmod1page1left (Expansion Module 1, Page 1, left column)
Page 910 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES expmodXpageNright startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to specify a customized heading for the M685i expansion module, in the right column of a specific page. You can specify the...
Page 911: Advanced Operational Parameters
Advanced Operational Parameters ADVANCED OPERATIONAL PARAMETERS The following parameters in this section allow the system administrator to set advanced operational features on the IP phones. BLIND TRANSFER SETTING PARAMETER – CONFIGURATION FILES sip cancel after blind transfer startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Forces the phone to use the Blind Transfer method available in software prior to release 1.4.
Page 912: Update Caller Id Setting
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip refer-to from contact startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION When enabled, the phone will check the user name from the contact header received in 180 response and: •...
Page 913: Boot Sequence Recovery Mode Settings
Advanced Operational Parameters BOOT SEQUENCE RECOVERY MODE SETTINGS PARAMETER – CONFIGURATION FILES force web recovery mode startup.cfg, <model>.cfg, <mac>.cfg disabled DESCRIPTION Enables or disables the forcing web recovery mode feature. If this parameter is set to "1", you cannot force web recovery. If this parameter is set to "0", press 1 and # keys during boot up when the logo displays to force the web recovery mode.
Page 914: Blacklist Duration Setting
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide BLACKLIST DURATION SETTING PARAMETER – CONFIGURATION FILES sip blacklist duration startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the length of time, in seconds, that a failed server remains on the server blacklist. The IP phone avoids sending a SIP message to a failed server (if another server is available) for this amount of time.
Page 915 FORMAT String DEFAULT VALUE empty RANGE Any valid URI EXAMPLE xfer script: http://bluevelvet.ana.mitel.com/xfer.php PARAMETER – CONFIGURATION FILES conf script startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies an Conf script for the phone to use. When this parameter is set, pressing the Conf key GETs the specified URI from the server to use in performing the conference action.
Page 916: Options Key Redirection Setting
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES voicemail script startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies a Voicemail script for the phone to use. When this parameter is set, selecting the voicemail option from the Services Menu GETs the specified URI from the server instead of starting the Voicemail application.
Page 917: Xml Override For A Locked Phone Setting
Advanced Operational Parameters XML OVERRIDE FOR A LOCKED PHONE SETTING PARAMETER – CONFIGURATION FILES xml lock override startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the method to use for overriding a locked phone when XML applications are sent to the phone. There are three settings for this parameter: •...
Page 918: Symmetric Tls Signaling Setting
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SYMMETRIC TLS SIGNALING SETTING PARAMETER – CONFIGURATION FILES sips symmetric tls signaling startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows you to enable or disable the phone to use port 5061 as the persistent TLS connection source port.
Page 919: Dns Query Setting
Authority Pointer) lookup to get the “SRV” pointer and service type. For example, if Global SIP transport protocol on the phone is “UDP”, and Proxy server on the phone is “test.mitel.com”, then: • If the NAPTR record is returned empty, the phone will use the default value “_sip._udp.test.mitel.com"...
Page 920: Ignore Out Of Order Sip Requests
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide IGNORE OUT OF ORDER SIP REQUESTS PARAMETER – CONFIGURATION FILES sip accept out of order requests startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables a workaround for non-compliant SIP devices (for example, Asterisk) which do not increment the CSeq numbers in SIP requests sent to the phone.
Page 921: Route Header In Sip Packet
Advanced Operational Parameters ROUTE HEADER IN SIP PACKET PARAMETER – CONFIGURATION FILES sip remove route startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables and disables the addition of the Route header in a SIP packet. Enable this parameter for outbound proxies that do not support Route headers.
Page 922: Configuration Encryption Setting
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CONFIGURATION ENCRYPTION SETTING PARAMETER – CONFIGURATION FILES config encryption key startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the phone-specific encryption key that the configuration server uses to encrypt in a MAC-specific configuration file.
Page 923 Advanced Operational Parameters PARAMETER – CONFIGURATION FILES sip dns srvX priority startup.cfg, <model>.cfg, <mac>.cfg Note: The “X” indicate a server number with values from 1 to 4. DESCRIPTION The priority level assigned to this DNS server. After this parameter is downloaded from the configuration server to the phone, the phone uses the DNS server with the lowest numbered priority first to perform DNS lookups.
Page 924: Dns Maximum Cache Ttl Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES sip dns srvX target startup.cfg, <model>.cfg, <mac>.cfg Note: The “X” indicate a server number with values from 1 to 4. DESCRIPTION The host name of the target.
Page 925: Sip Services/Rtcp Summary Reports Transport Protocol Settings
Advanced Operational Parameters SIP SERVICES/RTCP SUMMARY REPORTS TRANSPORT PROTO- COL SETTINGS SIP SERVICES PARAMETER – CONFIGURATION FILES sip services transport protocol startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the transport protocol used for SIP services. By default, this parameter is set to -1 (invalid) whereby SIP services use the same transport protocol as defined in the “sip transport protocol”...
Page 926: Alphanumeric Input Order For Username Prompts
0 (TCP/UDP) 1 (UDP) 2 (TCP) EXAMPLE sip rtcp summary reports transport protocol: 2 ALPHANUMERIC INPUT ORDER FOR USERNAME PROMPTS Note: Applicable to the 6863i and 6865i IP Phones only. PARAMETER – CONFIGURATION FILES username alphanumeric input startup.cfg, <model>.cfg, <mac>.cfg order...
Page 927: Active Voip Recording Settings
Advanced Operational Parameters ACTIVE VOIP RECORDING SETTINGS WARNING: WHEN A RECORDING SESSION IS IN PROGRESS, THE RESPECTIVE IP PHONES DISPLAY A RECORDING ICON ON SCREEN. THE RECORDING ICON IS DISPLAYED ON THE IP PHONES TO INDICATE THE RECORDING SESSION IS ACTIVE AND THAT A DUPLICATE COPY OF THE RTP/SRTP STREAM IS TO BE SENT FROM THE PHONE TO THE RECORDING SERVER.
Page 928 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES recording destinationN startup.cfg, <model>.cfg, <mac>.cfg (N is a number from 1 to 6) DESCRIPTION Specifies trusted IP addresses (maximum of six) corresponding to the destination where the RTP/SRTP packets should be sent. The IP phone will check to see if the destination IP addresses are trusted before sending the duplicated RTP/SRTP packets.
Page 929: Xsi Speed Dial 8 And Call Log Settings
Advanced Operational Parameters PARAMETER – CONFIGURATION FILES recording beep direction startup.cfg, <mac>.cfg DESCRIPTION Specifies where the periodic beep tone (notifying users that their call is being recorded) should be played. FORMAT Integer DEFAULT VALUE 1 (Network) RANGE 0 (Local) 1 (Network) 2 (Both Local and Network) EXAMPLE recording beep direction: 2...
Page 930 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES xsi ip startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the XSI Enterprise Directory credentials (if applicable) and IP address or Fully Qualified Domain Name (FQDN) of the XSI...
Page 931 Advanced Operational Parameters PARAMETER – CONFIGURATION FILES xsi port startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the port used for communicating with the XSI server. FORMAT Integer DEFAULT VALUE 80 (when protocol used is HTTP) 443 (when protocol used is HTTPs) RANGE Any valid port EXAMPLE xsi port: 8080...
Page 932: Broadsoft Broadworks Executive And Assitant Services Settings
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide BROADSOFT BROADWORKS EXECUTIVE AND ASSITANT SERVIC- ES SETTINGS Note: Applicable to the 6865i, 6867i, and 6869i SIP phones only. PARAMETER – CONFIGURATION FILES sip execassist filter call prefix startup.cfg, <model>.cfg, <mac>.cfg...
Page 933: Visitor Desk Phone Settings
Advanced Operational Parameters PARAMETER – CONFIGURATION FILES sip execassist fac initiate call startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the Feature Access Code (FAC) for the BroadSoft Executive- Assistant Initiate Call feature. FORMAT String (in quotations) DEFAULT VALUE "#64" RANGE EXAMPLE sip execassist fac initiate call: "#64" VISITOR DESK PHONE SETTINGS Note: For VDP functionality, the phone must be configured to accept XML SIP NOTIFY messages.
Page 934 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES user config upload delta startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Used in conjunction with the “user config upload” parameter, this parameter is utilized to help distribute the file transfers to the config ration server in a more even manner (i.e.
Page 935: Troubleshooting Parameters
Troubleshooting Parameters TROUBLESHOOTING PARAMETERS The following parameters in this section allow the system administrator to set logging and support settings for troubleshooting purposes. LOG SETTINGS PARAMETER – CONFIGURATION FILES log server ip startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the IP address of the log server to which log information will be transmitted.
Page 936 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide PARAMETER – CONFIGURATION FILES log module <module name> startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Allows enhanced severity filtering of log calls sent as blog output. The blog, as used on the IP phones, is a an online debugging tool that can be frequently updated and intended for technical support analysis.
Page 937: Watchdog Settings
In the above example, all debug levels are OFF for the Real Time Transport module. All debug levels are ON for the indicator module. You can set the Module/Debug Levels using the configuration files or the Mitel Web UI. WATCHDOG SETTINGS PARAMETER –...
Page 938: Crash File Retrieval
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CRASH FILE RETRIEVAL PARAMETER – CONFIGURATION FILES upload system info server startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the server for which the phone sends the system and crash files (server.cfg, local.cfg, and crash.cfg).
Page 939 Troubleshooting Parameters PARAMETER – CONFIGURATION FILES upload system info on crash startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables and disables the watchdog to automatically reboot the phone and send a crash file to the pre-defined server. FORMAT Boolean DEFAULT VALUE RANGE 0 (disabled) 1 (enabled) EXAMPLE upload system info on crash: 1...
Page 940: Configuring The Ip Phone At The Asterisk Ip Pbx
Appendix B CONFIGURING THE IP PHONE AT THE ASTERISK IP PBX...
Page 941: About This Appendix
About this Appendix ABOUT THIS APPENDIX This appendix describes how to setup a user’s phone with an extension to make and receive calls using the Asterisk as the PBX. TOPICS This appendix covers the following topics: TOPIC PAGE IP Phone at the Asterisk IP PBX page B-3...
Page 942: Ip Phone At The Asterisk Ip Pbx
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide IP PHONE AT THE ASTERISK IP PBX The following configuration illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This configuration is defined in the sip.conf file present along with the other configuration files that are created when Asterisk is installed.
Page 943 IP Phone at the Asterisk IP PBX To verify whether the extension has been successfully registered at the IP PBX system, enter the Asterisk console and reload Asterisk. Use the command “sip show peers” at the console. This will display the extensions that are registered at the IP PBX system. NAME/USERNAME HOSTMASK MASK...
Page 944 Appendix C SAMPLE CONFIGURATION FILES...
Page 945 About this Appendix ABOUT THIS APPENDIX This appendix provides sample configuration files for the 6869i and 6865i. TOPICS This appendix covers the following topics: TOPIC PAGE Sample Configuration Files page C-3 6869i Sample Configuration File page C-3 6865i Sample Configuration File page C-10...
Page 946: 6869I Sample Configuration File
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SAMPLE CONFIGURATION FILES This section consists of the sample configuration files necessary to configure the IP phones. The general format is similar to configuration files used by several Unix-based programs. Any text following a number sign (#) on a line is considered to be a comment, unless the # is contained within double-quotes.
Page 947 Sample Configuration Files # DHCP Setting # ============== #dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled. # Notes: DHCP is normally set from the Options list on the phone or the web interface If DHCP is disabled, the following network settings will have to be configured manually either through the configuration...
Page 948 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide # Additional Network Settings # ============================= #sip rtp port: 3000 # Eg. RTP packets are sent to port 3000. #------------------------------------------------------------------- # Configuration Server Settings ## = = = = = = = = = = = = = = = # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from.
Page 949 Sample Configuration Files ## HTTP server settings (for http://bogus.mitel.com/firmware/) #http server: bogus.mitel.com # can be IP or FQDN #http path: firmware #------------------------------------------------------------------- # Dial Plan Settings # ===================== # Notes: As you dial a number on the phone, the phone will initiate a call...
Page 950 # line type: 0 - generic, 1 - BroadSoft SCA line 2 - Reserved sip proxy ip: proxy.mitel.com # IP address or FQDN of proxy sip proxy port: 5060 # port used for SIP messages on the # proxy. Set to 0 to enable SRV # lookups sip registrar ip: mitel.com...
Page 951 - the proxy and registrar settings are taken from the global settings above sip line3 screen name: Support sip line3 user name: 4000 sip line3 display name: Mitel Support sip line3 auth name: support sip line3 password: 54321 sip line3 mode: 1...
Page 952 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide TOPSOFTKEY TYPES: "line", "speeddial", "blf", "list", "dnd" TOPSOFTKEY LABEL: Alpha numeric name for the softkey. The maximum number of characters for this value is 10 for speeddials and dnd, 9 chars for lines, blf TOPSOFTKEY VALUE: If softkey type is a speeddial, any DTMFs (from 0 - 9, *, "#") or a comma (,) for 500ms pause and...
Page 953: 6865I Sample Configuration File
# for the full list of supported parameters, their defaults and # valid ranges. # The Mitel 6800i Series IP phones will download 2 # configuration files from the TFTP server while restarting, the # "startup.cfg" file, the “<model>.cfg” file and the "<mac>.cfg" file. These three...
Page 954 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide # DHCP Setting # ============= #dhcp: 1 # DHCP enabled. # DHCP: #0 = false, means DHCP is disabled. #1 = true, means DHCP is enabled. # Notes: DHCP is normally set from the Options list on the phone or...
Page 955 ## FTP server settings #ftp server: 192.168.0.131 # can be IP or FQDN #ftp username: mitel #ftp password: 6865imitel ## HTTP server settings (for http://bogus.mitel.com/firmware/) #http server: bogus.mitel.com # can be IP or FQDN #http path: firmware #---------------------------------------------------------------- # Dial Plan Settings...
Page 956 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide can be used with a "-" to represent a range : expression grouping : either or If the dialled number doesn't match the dial plan then the call is rejected.
Page 957 # line type: 0 - generic, 1 - BroadSoft SCA line 2 - Reserved sip proxy ip: proxy.mitel.com # IP address or FQDN of proxy sip proxy port: 5060 # port used for SIP messages on the # proxy. Set to 0 to enable SRV # lookups sip registrar ip: mitel.com...
Page 958 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide # Per-line SIP Settings # ======================= # configure line 3 as the support BroadSoft SCA line - the proxy and registrar settings are taken from the global settings above sip line3 screen name: Support...
Page 959 Sample Configuration Files PRGKEY TYPES: "line", "speeddial", "blf", "list", "dnd" PRGKEY VALUE: If prgkey type is a speeddial, any DTMFs (from 0 - 9, *, "#") or a comma (,) for 500ms pause and 'E' for On-hook can be set for the value. If prgkey type is blf it is the extension you want to monitor.
Page 960: Sample Blf Softkey Settings
Appendix D SAMPLE BLF SOFTKEY SETTINGS...
Page 961: Asterisk/Sipxecs Blf
About this Appendix ABOUT THIS APPENDIX This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server. TOPICS This appendix covers the following topics: TOPIC PAGE Sample BLF Softkey Settings page D-3 Asterisk/sipXecs BLF page D-3 BroadSoft BroadWorks BLF page D-4...
Page 962 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide SAMPLE BLF SOFTKEY SETTINGS ASTERISK/SIPXECS BLF The following are sample topsoftkey and programmable key configurations to enable Asterisk/sipXecs BLF support on Mitel IP phones. SOFTKEY CONFIGURATION PARAMETERS FOR ASTERISK/SIPXECS BLF...
Page 963: Broadsoft Broadworks Blf
Sample BLF Softkey Settings BROADSOFT BROADWORKS BLF The following are sample top softkey and programmable key configurations to enable BroadSoft BroadWorks Busy Lamp Field support on Mitel IP phones. SOFTKEY CONFIGURATION PARAMETERS FOR BROADSOFT BROAD- WORKS BLF Note: One softkey must be defined of type “list” for EACH monitored user. So if there are 2 users being monitored, 2 top softkeys must be defined of type list.
Page 964: Sample Multiple Proxy Server Configuration
Appendix E SAMPLE MULTIPLE PROXY SERVER CONFIGURATION...
Page 965: About This Appendix
About this Appendix ABOUT THIS APPENDIX This appendix provides a sample multiple proxy server configuration. TOPICS This appendix covers the following topics: TOPIC PAGE Multiple Proxy Server Configuration page E-3...
Page 966: Multiple Proxy Server Configuration
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide MULTIPLE PROXY SERVER CONFIGURATION Multiple proxy servers can be configured in the startup.cfg file, <model>.cfg file, or the <mac>.cfg file. In the example below, the default proxy setting is used if no specific setting is specified in the line configuration.
Page 967 Multiple Proxy Server Configuration #line 3 sip line3 auth name: sip line3 password: sip line3 mode: 0 sip line3 user name: sip line3 display name: sip line3 screen name: #line 4 sip line4 auth name: sip line4 password: sip line4 mode: 0 sip line4 user name: sip line4 display name: sip line4 screen name:...
Page 968: Limited Warranty
Mitel will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.
Page 969 Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Mitel in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Page 970: Warranty Repair Services
(e.g. goods/services ordinarily supplied for business-use) 1.1 To the extent permitted by law and subject to clause 1.2 below, the liability of Mitel to you for any non-compliance with a statutory guarantee or loss or damage arising out of or in...
Page 971: Index
24 xml beep support 16 configuring using the IP Phone UI 25 beep, for xml applicaton 250 configuring using the Mitel Web UI 27 Bellcore cadences 118 eap-type 77 Bellcore ring tones 118 identity 77...
Page 972 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide call waiting tone 67 crash file retreival 14 call waiting tone period 68 custom ring tones 113 call waiting tones 120 callers list downloading to phone 226 default gateway 35...
Page 973 Early-Only parameter in Replaces Header 34 security method for 31, 32 emergency dial plan, defining 13 server functions 6 empty key 136 using via Mitel Web UI 7 Enable Microphone During Early Media 35 HTTPS certificate expiration 40 encryption HTTPS certificate hostname 41...
Page 974 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide intercom warning tone 202 configuring 203 INV or BYE rejection 39 how it works 203 IP phone UI 3 lcr key 134 Italian character set 51 line key 132 line keys 8, 11, 13, 16...
Page 975 51 via IP Phone UI 3 customized callers list and services keys 151, 152 via Mitel Web UI 6 customzing Mitel Web UI Key List 246 options key 8, 10, 13, 16 DHCP option settings 12 Options key redirection 277...
Page 976 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide CMS 92 SIP registration retry timer 96 HTTPS client and server settings 31 SIP route header 279 HTTPS server certificate validation 32 sip sca bridging (global setting) 88 incoming intercom 201...
Page 977 Index phone status settings 8 basic codecs for 75 Phones 4 configuring 74, 81 pickup key 134 customized codec preference list 77 play warning tone 93 dtmf method 79 Portuguese character set 52 encryption method (SRTP) 80 preferred line 79 out-of-band DTMF 79 preferred line timeout 79 RTP port 74...
Page 978 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide transaction timer 51 SRV lookup, configuring 58 transport protocol 52 status message beep whitelist proxy 55 configuring in configuration files and Web UI 251 XML SIP Notify 56 status message scrolling...
Page 979 Index SIP 41 warranty exclusions 1 whilte list proxy 18 upgrading, firmware 3 User Guide, for IP phone xviii, 3, 10, 132 usernames Xfer key, enabling/disabling 99 administrator 8, 6, 3 configuring for FTP server 96 action URIs 257 configuring for SIP authentication 60 configuring on IP phone 252 for SIP authentication 52, 53, 68, 78 configuring SIP Notify for empty message 273...
Page 980: Third-Party Copyright Compliance
THIRD-PARTY COPYRIGHT COMPLIANCE This product contains software provided under license to Mitel by one or more third parties. In addition to the Mitel SLA, use and distribution of this product is subject to the following license terms: EXPAT XML PARSER Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
Page 981: Openssl
Third-Party Copyright Compliance These notices must be retained in any copies of any part of this documentation and/or software. OPENSSL LICENSE ISSUES The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses.
Page 982 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide prior written permission. For written permission, please contact openssl-core@openssl.org. * 5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project.
Page 983 Third-Party Copyright Compliance Original SSLeay License /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved. * This package is an SSL implementation written * by Eric Young (eay@cryptsoft.com). * The implementation was written so as to conform with Netscapes SSL. * This library is free for commercial and non-commercial use as long as * the following conditions are aheared to.
Page 984 Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide documentation and/or other materials provided with the distribution. * 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)"...
Page 985: Libsrtp (Srtp) - Cisco
(v) using the Run-Time Module other than in connection with operation of the Target Application. Mitel and Wind River Systems: (i) Retain ownership of all copies of the Run-Time Module; (ii) expressly disclaim all implied warranties, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement;...
Page 986: Upnp - Intel
Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide for any special, indirect, punitive, incidental and consequential damages; and (iv) require that any further distribution of the Run-Time Module be subject to the same restrictions set forth herein. UPNP - INTEL INTEL SOFTWARE LICENSE AGREEMENT (Final, Site License) IMPORTANT - READ BEFORE COPYING, INSTALLING OR USING.
Page 987 Third-Party Copyright Compliance LIMITATION OF LIABILITY. IN NO EVENT SHALL INTEL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, BUSINESS INTERRUPTION, OR LOST INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF INTEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This manual is also suitable for:

6865i 6867i 6869i

Mitel 6863i Administrator's Manual

Chapter 1 OVERVIEW

Chapter 2 Configuration Interface Methods

Chapter 3 Administrator Options

Chapter 4 Configuring Network and Session Initiation Protocol (Sip) Features

Chapter 5 Configuring Operational Features

Chapter 6 Configuring Advanced Operational Features

Chapter 8 Upgrading the Firmware

Chapter 9 TROUBLESHOOTING

Appendix A: Configuration Parameters

Quick Links

Troubleshooting

Related Manuals for Mitel 6863i

Summary of Contents for Mitel 6863i