Shifting Of Softkey Positions For Busy States - Mitel 6863i Administrator's Manual

Mitel 6800i Series SIP Phone Release 4.0.0 SP2 Administrator Guide
For specific parameters you can set in the configuration files, see Appendix A, the section,
"Configurable Positioning of Programmed Softkeys"

SHIFTING OF SOFTKEY POSITIONS FOR BUSY STATES

Note: Applicable to the 6867i and 6869i IP Phones only.
By default, user configured softkeys are automatically shifted from the first page of softkeys to
the second page when the phone is in a busy state. Administrators have the option of
"collapsing" the user configured softkeys to start on the first available softkey position after the
context-sensitive softkeys during the following busy states:
• outgoing
• ringing
• connected
• hold
This feature is configured by defining the "collapsed context user softkey screen" parameter
as "0" (disabled) or "1" (enabled) in the configuration files.
Note: The "collapsed context user softkey screen" parameter is disabled by default.
For Example:
During a call on a 6869i IP phone with the "collapsed context user softkey screen" parameter
disabled and with softkey 1 configured as Park, the softkey will not appear on page 1. The user
has to press the More key to access it on page 2.
During a call on a 6869i IP phone with the "collapsed context user softkey screen" parameter
enabled Park appears on page 1 in softkey positions 4 (Drop, Conf, and Xfer situated in softkey
positions 1, 2, and 3).
CONFIGURING COLLAPSED CONTEXT USER SOFTKEY SCREEN
Use the following procedures to configure the collapsed context user softkey screen.
CONFIGURATION FILES
For specific parameters you can set in the configuration files, see Appendix A, the section,
"Configurable Positioning of Programmed Softkeys"
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