Mitel 6863i Quick Reference Manual

Quick Reference Guide – Mitel 6863i Standard
Note: Your phone has been configured by your system administrator according to the needs of your organization. You may not have access to some of the features described, and
your softkey panel may vary from what is shown here.
Handset
Navigation/Select
Options
Goodbye/Hangup
Hold

Placing A Call

1. If desired, take the phone off-hook by lifting the handset.
You can also press any Line key, or simply start dialing to use
speakerphone.
2. If you lifted the handset or pressed a Line key, enter the number
you wish to call at the dial tone.
3. After you dial the number, the call is placed and you hear the
ringback tone. If you are unable to make calls within certain area
codes, check with your administrator for any restrictions on long
distance area codes or dialing prefixes.

Muting A Call

You can mute the handset, headset, or speakerphone.
Press to switch mute on or off. When you activate mute, you
cannot be heard on an active call or on a conference, and the
key light is on.
Using the Handsfree Speakerphone
• To dial using handsfree, simply start dialling the number to call, or
press
• and then enter a number at the dial tone.
• To answer a call on your phone using handsfree, press
• or the line/call appearance key.
• When using the handsfree speakerphone, press
• to disconnect the call.
• When handsfree is on, the speaker light is on.
Line/Call Appearance Lights
Idle
Message Waiting
Indicator (MWI)
Connected Solid
LCD Screen
Ringing
Programmable Softkeys
On Hold
Line/Call
Appearance Keys
MWI Light
Mute
Slow
Volume
Flash
Speaker
Fast
Flash
Even
Flash

Placing Calls On Hold

Place call on hold
Press the
and the Line and MWI lights flash.
Retrieve a Call on Hold
Press the
Manage Multiple Calls on Hold
1.
2.

Customizing Your Phone

Use the Options menu to access settings such as Ring Tones, Time and
Date, Speed Dial, Phone Status, Restart, and Lock.
Note: Consult with your administrator before changing any phone settings
using the Options menu.
1.
2.
3.
4.
5.
Off There is no call activity on this line/call
appearance.
A call is connected to the phone on this
line/call appearance.
Fast Flash A call is ringing in on this line/call
appearance.
Slow Flash A call is on hold on this line/call
appearance.
You have a new
message (s).
You have an
incoming call.
One or more calls are
on hold.
key on the phone while on an active call. The timer runs
key again or the Line key where the call is on hold.
Press  or  to scroll through the call information for multiple calls
on hold.
Press the key or Line key to reconnect to a held call.
Press Options on the phone. A menu displays.
Press the  and  keys to view the different options.
Press Select,  Enter, or the corresponding number to select
an option.
Make the desired changes.
Select,  Set, or  Done to save the changes.
Press
Press Options,  , or
For details on all the available features and options please refer to the 6863i IP Phone User
Guide located at http://mitel.ca/mitel-6863-sip-phone
Speaker Light
On Solid Speaker Mode
Slow Flash Headset Mode
to exit.