Mitel 6863i Quick Reference Manual

Mitel Model 6863i IP Phone Quick Reference Guide

Getting Started

Navigation/Select:
Use 25 to scroll through menus or messages on the screen.
Use to view different line/call appearances or, when in the Options List, enter or exit menus.
3 4
When editing entries, pressing the key erases the character on the left and pressing the
3
sets the option. Alternatively, pressing the center
Options:
Accesses services and
options to customize
your phone.
Goodbye
Hold
Mute
For more information please refer to the 6863i IP Phone User Guide.
key
4
key sets the option as well on specific screens.
Programmable Keys:
3 programmable keys
pre-configured with
Callers, Redial, and Transfer
functionality respectively.
Callers:
Accesses a list of
received/missed
incoming calls.
Redial
Transfer
Line/Call
Appearance:
Line presentation for
incoming and outgoing
calls.
Speaker/Headset:
Toggles the phone's
audio between speaker
and headset. Refer to the
6863i Installation Guide
Volume
for more details.

Basic Call Handling

Placing a Call
Lift the handset, press a Line key, or press the
1.
key.
Dial the number from the keypad and press the
2.
4 Dial key.
Ending a Call
Place the handset on its cradle or press the
Answering a Call
Lift the handset for handset operation or press the Line key or
operation.
Ignoring a Call
Press the key when the phone is ringing to ignore the incoming call and
(if configured) send the incoming call directly to voicemail.
Redialing
Press the key once to access a list of recently dialed numbers. Use the 5 and 2
navigation keys to scroll through the entries and press the
number. Press the key twice to call the last dialed number.
Muting
Press the key to mute the handset, headset, or speakerphone.
Holding and Resuming
To place a call on hold, press the
1.
To resume the call, press the key again or press the Line key corresponding to
2.
the line where the call is being held.
key.
key for handsfree
key to redial the selected
key when connected to the call.
41-001575-00 REV00