Lucent Technologies TransTalk 9000 Installation And Use Manual page 120

Procedures
Symptom
Volume is too low at
any setting and there is
noise on the line.
Your business has two
or more wireless phones
installed and all
handsets seem to have
developed interference
problems at the same
time.
You are on a call and
you hear radio
interference when
another call rings.
Voice quality for a call
in progress degrades for
more than 6 seconds
(PARTNER, PARTNER
Plus, PARTNER II,
PARTNER Advanced
Communications
System in key mode,
MERLIN, MERLIN
Plus, and MERLIN II
Systems only).
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
503-801-166 — Issue 3 — October 1999
Possible Causes
Handset or radio module is not
working properly.
Connection between the radio module
and the communications system
switch/control unit is incorrect.
Telephone line may be producing
noise.
There was a recent occurrence of
lightning or a power failure.
Communications system in key mode
has all lines set to ring. An incoming
call "wakes up" all of the other radio
modules at the same time to ring the
other phones.
Line ringing options are incorrectly
set for extensions with radio modules
in the first expansion carrier.
5
Troubleshooting
Possible Solutions
Place the handset in Wireless Test
Mode and determine the signal
strength and voice quality as
described in Chapter 3. Use the
Close-Up Test described in
"Performance/Range Test in
Wireless Test Mode" in Chapter 3.
Check the connection between the
radio module and the
communications system
switch/control unit as described in
Chapter 2.
Report line trouble to your local
phone company.
Unplug the carrier(s) power
1
cord(s) from the electrical
outlet.
2 Wait 15 seconds, then repower
the carrier(s) in order, from left
to right.
Refer to Chapter 6, "MDW
9031/9031DCP Pocket Phone
Compatibility," to reset line ringing
options.
Refer to Chapter 6, "MDW
9031/9031DCP Pocket Phone
Compatibility," to reset line ringing
options.
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