Overview; Troubleshooting According To Error Messages - Epson WorkForce 1100 Service Manual

WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100

3.1 Overview

This chapter describes unit-level troubleshooting.

3.1.1 Troubleshooting according to Error Messages

After checking the printer LED and STM3 error indications, you can grasp the fault location using the check list in this section. When you find the fault location, refer to Chapter 4
"Disassembly and Reassembly" and change the corresponding part and/or unit. The following table indicates the check point reference tables corresponding to the error states (LED
and STM3).
LED Indications
Error Status
Power
Communication error
-
Model Difference
-
Printer cover open
-
error
Paper out error
-
Paper jam error
-
Multi-feed error
-
Troubleshooting
Table 3-1. List of Error Messages
Paper Ink
Communication error
Check all connections and make sure all devices are on. If the power was
- -
turned off during printing, cancel the print job. If the error does not clear,
see your printer documentation.
Different device from specified
- -
Attempting to connect to a different device from that specified in the driver.
Check the driver settings and the device.
Printer cover open
Flash -
Close the printer cover.
Paper out or not loaded correctly
Reload the paper, then press the Paper button on the printer or click the
Light -
[Continue] button if it appears on the screen. To cancel the print job, click
the [Cancel] button if it appears on the screen.
Paper jam
Flash -
Press the Paper button on the printer or click the [Eject] button when it
appears on the screen. Remove any remaining jammed paper by hand.
Page not printed or multi-page error
A page has not been printed, multiple pages have been fed into the printer at
Light -
once, or the wrong paper size has been fed into the printer. Remove and
reload the paper. Press the Paper button if necessary.
STM3 Message
Overview
See the table for Troubleshooting
Refer to Table 3-2 ?Troubleshooting of Communication
Error? (P.32)
Refer to Table 3-3 ?Troubleshooting of Printer Cover
Open Error? (P.34)
Refer to Table 3-4 ?Troubleshooting of Paper Out
Error? (P.35)
Refer to Table 3-5 ?Troubleshooting of Paper Jam
Error? (P.37)
Refer to Table 3-6 ?Troubleshooting of Multi-feed
error? (P.38)
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