Diagnostics; Overview; What You Can Do In This Chapter; The Diagnostics Screen - ZyXEL Communications UAG4100 User Manual

43.1 Overview

Use the diagnostics screens for troubleshooting.

43.1.1 What You Can Do in this Chapter

• Use the Diagnostics screen (see
UAG's configuration and diagnostic information if you need to provide it to customer support
during troubleshooting.
• Use the Packet Capture screens (see
through the UAG.
• Use the Core Dump screens (see
core dump to an attached USB storage device if the process terminates abnormally (crashes) so
you can send the file to customer support for troubleshooting.
• Use the System Log screens (see
from a connected USB storage device to your computer.

43.2 The Diagnostics Screen

The Diagnostic screen provides an easy way for you to generate a file containing the UAG's
configuration and diagnostic information. You may need to send this file to customer support for
troubleshooting.
Click Maintenance > Diagnostics to open the Diagnostic screen.
Figure 301 Maintenance > Diagnostics
C
HAPTER
Section 43.2 on page 429) to generate a file containing the
Section 43.3 on page
Section 43.4 on page
Section 43.5 on page
UAG4100 User's Guide
429

Diagnostics

431) to capture packets going
434) to have the UAG save a process's
435) to download files of system logs
4 3