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Intermec EasyCoder 3240 Getting Started Manual

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Summary of Contents for Intermec EasyCoder 3240

  • Page 1 For Help Call 1.800.241.6264 Intermec 3240 Quick Start More information available at POSMicro.com QUESTIONS? BULk DISCOUNTS SE HaBLa Ask the experts at POSMicro.com. ESpañOL FREE SHIPPING* 1.800.241.6264 Live Chat Now support@POSMicro.com Monday - Friday 6 AM to 5 PM Pacific Time...
  • Page 2 Getting Started Guide P/N 063257-005 EasyCoder 3240 Printer ™...
  • Page 3 The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.

  • Page 4: Table Of Contents

    Contents Contents About This Guide v Related Intermec Manuals and Materials v Warranty Information vi Safety Summary vi Cautions vi Terms and Conventions vii Preparing the Printer for Connection Unpacking the 3240 Printer 1-3 Reporting Damage or Defects 1-4 Understanding the Printer Front Panel 1-5...
  • Page 5 Fine-Tuning the Top of Form Position 3-13 Setting the Media Sensitivity Number 3-16 Setting the Media Sensitivity Number for Intermec Media and Ribbon 3-17 Setting the Media Sensitivity Number for Other Media and Ribbon 3-18 Adjusting the Printer for Self-Strip Printing 3-20...

  • Page 6: About This Guide

    The manuals and material listed below provide additional information about printing labels with your 3240 printer. Please visit our Web site at www.intermec.com for a list of available manuals or to access many of our current manuals in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

  • Page 7: Warranty Information

    Warranty Information To receive a copy of the standard warranty provision for this product, contact your local Intermec sales organization. In the U.S. call (800) 755-5505, and in Canada call (800) 688-7043. Otherwise, refer to the Worldwide Sales & Service list that comes with this guide for the address and telephone number of your Intermec sales organization.

  • Page 8: Terms And Conventions

    NugFont C o d e 39 HelvC About This Guide Terms and Conventions The following special terms and conventions occur throughout this guide. Terms “Printer” or “3240” refer to the 3240 bar code label printer. “Media” is the label or tag stock on which the printer prints labels. “Host”...

  • Page 10: Preparing The Printer For Connection

    Preparing the Printer for Connection...

  • Page 12: Unpacking The 3240 Printer

    Preparing the Printer for Connection The 3240 printer offers many configuration and programming choices, yet it is easy to operate and understand. Intermec designed the 3240 to produce high-quality labels in harsh environments with minimal supervision and maintenance. This chapter provides procedures for •...

  • Page 13: Reporting Damage Or Defects

    Ribbon core 3240G001.eps Reporting Damage or Defects Intermec thoroughly tests and inspects every 3240 printer before shipping it from the factory. If you receive any items that are damaged, please take the following steps to correct the problem: •...

  • Page 14: Understanding The Printer Front Panel

    NugFont C o d e 39 HelvC Courier Preparing the Printer for Connection Understanding the Printer Front Panel The front of the 3240 printer contains one button (Feed/Pause) and three light emitting diodes (LEDs) that the printer uses to provide information during printer operation.

  • Page 15: Plugging In The Printer

    EasyCoder 3240 Printer Getting Started Guide Plugging In the Printer The back of the 3240 printer contains the AC power cord receptacle, the serial communications port, the On/Off (|/O) switch, and two banks of DIP switches. To plug in the printer 1.

  • Page 16: Opening The Printer

    NugFont C o d e 39 HelvC Courier Preparing the Printer for Connection Opening the Printer You need to open the printer every time you load media or perform maintenance procedures. To open the printer 1. Place the fingers of your right hand between the two notches on the lower edge of the media cover (the media cover release) and pull the bottom of the media cover away from the base of the printer.

  • Page 17: Loading Media For Printing

    EasyCoder 3240 Printer Getting Started Guide Loading Media for Printing This procedure explains how to load a roll of media. For the purposes of this getting started guide, you may want to use the small roll of media that comes with the printer.
  • Page 18 NugFont C o d e 39 HelvC Courier Preparing the Printer for Connection Loading Media Lateral Upper printhead Head lift Media media guide adjust lever brake Media Printhead support Media Media roll Media Supply roll backing post Supply roll retainer Tear 3240G.005 Lower...

  • Page 19: Loading Media For Self-Strip Printing

    EasyCoder 3240 Printer Getting Started Guide Loading Media for Self-Strip Printing Use self-strip printing in applications where you want to apply labels to a surface immediately. After printing a label, the printer prints out the label with the backing removed. The rewinder hub collects the backing after passing over the self-strip assist roller.
  • Page 20 NugFont C o d e 39 HelvC Courier Preparing the Printer for Connection Loading Media for Self-Strip Printing Media Lateral brake printhead Media knob support Head lift lever Supply roll retainer Media roll A le p ty Supply roll post Upper media Media guide...
  • Page 21 EasyCoder 3240 Printer Getting Started Guide 19. Unscrew the edge guide and slide it inward until it just touches the edge of the media. Screw the edge guide in place. Note: Adjust the label gap sensor if you are using narrow media (less than 1 inch wide).

  • Page 22: Loading Thermal Transfer Ribbon

    NugFont C o d e 39 HelvC Courier Preparing the Printer for Connection Loading Thermal Transfer Ribbon If you plan to use thermal transfer media, you must install a thermal transfer ribbon (TTR) to print labels in thermal transfer mode. Note: Save the plastic bag that your ribbon comes in.
  • Page 23 EasyCoder 3240 Printer Getting Started Guide Loading Thermal Transfer Ribbon Empty ribbon core Thermal transfer ribbon A le Ribbon supply Upper media guide Ribbon rewind Lateral printhead adjust Head lift lever TTR assist roller Printhead 3240G.006 8. Engage the printhead by rotating the head lift lever counterclockwise until it locks.

  • Page 24: Testing Printer Operation

    NugFont C o d e 39 HelvC Courier Preparing the Printer for Connection Testing Printer Operation You can print the hardware configuration test label to test the printer and make sure it is operating correctly. The hardware configuration test label lists your printer’s configuration.

  • Page 26: Connecting The Printer

    Connecting the Printer...

  • Page 28: Connecting The Printer To Your System

    NugFont C o d e 39 HelvC Connecting the Printer You can connect the 3240 printer to almost any system available and establish communications. Use this chapter for • connecting the printer to your system. • verifying communications between the printer and your system. •...

  • Page 29: Connecting The Printer To A Pc Serial Port

    It must have pins on the printer end and an appropriate serial port connector on the other end. Use the following table to determine the correct Intermec cable for your application. See your printer user’s manual for cable schematics for these cables.

  • Page 30: Connecting The Printer To A Pc Parallel Port

    • a parallel cable to run between the printer and the PC. If you did not have the parallel interface installed at the factory, an Intermec technician can install the field-installable option (Intermec Part No. 056830) in the optional I/O board port of your printer.
  • Page 31 External Ethernet Adapter 3240G059.eps If you did not have the parallel interface installed at the factory, an Intermec technician can install the field-installable option (Intermec Part No. 068789) in the optional I/O board port of your printer. Internal Ethernet Connector...

  • Page 32: Connecting The 3240 To An As/400

    The maximum cable length for the twinax interface is 5000 feet (1525 meters). If you did not have the twinax adapter card installed at the factory, an Intermec technician can install the field-installable option (Intermec Part No. 067879) in the optional I/O board port of your printer.

  • Page 33: Connecting The 3240 To A Mainframe

    GA27-2805-4, for further information. If you did not have the coax adapter card installed at the factory, you can install the field-installable option (Intermec Part No. 067880) in the optional I/O board port of your printer. For help on cabling and communications, see the External Coax/Twinax Interface...

  • Page 34: Verifying Printer Communications With Your System

    NugFont C o d e 39 HelvC Connecting the Printer Verifying Printer Communications With Your System Once you have the printer connected to your system, you need to verify that the printer communicates with your system. The easiest way to test communications is to set the printer to Data Line Print mode, which is a part of the Test and Service mode, and send down a character string from your system.

  • Page 35: Configuring The Serial Port

    EasyCoder 3240 Printer Getting Started Guide Configuring the Serial Port The serial port settings of the 3240 printer should match those of your PC or network controlling device. If the default settings do not match your configuration needs, use the DIP Switch Settings table and the Serial Port Settings table to change them.
  • Page 36 Parity Even, Odd, None Word Length 7 bit word, 8 bit word Selection Protocol Intermec, XON/XOFF no status response, XON/XOFF with status response Device Address A to Z, 0 to 5 Media Type Direct thermal, thermal transfer To configure the printer serial port 1.

  • Page 37: Customizing The Printer For Your Application

    Many of the configuration settings customize the printer for self-strip applications and the type of media you are using. Use PrintSet, your third-party software, or the Intermec Printer Language (IPL) command set to customize the configuration settings. Refer to the IPL Programming Reference Manual for more information on all of the configuration settings.

  • Page 38: Using The Printset Software

    PrintSet can be installed from the Printer Companion CD included with this manual or it can be downloaded from our Internet site at www.intermec.com. Using Third-Party Software You can use third-party software to set many of the printer parameters. Use the...

  • Page 40: Optimizing Print Quality

    Optimizing Print Quality...

  • Page 42: Troubleshooting The Printer

    Then use the next sections to optimize and maintain your printer. If the print quality problem persists after performing the procedures in this chapter, see your 3240 Bar Code Label Printer User’s Manual for more troubleshooting information, or contact your Intermec Customer Service Representative at 1-800-755-5505.
  • Page 43 Adjust the bias adjust screw. See “Correcting Uneven (density). Print Quality” later in this chapter. You are using incorrect Use only Intermec label and ribbon stock to ensure label or ribbon stock to superior print quality and product performance. See print labels.
  • Page 44 The ribbon and media are Make sure that your ribbon and media are the same not the same width. width. Intermec recommends that the width of the ribbon and media be the same to achieve the best performance from your printer.
  • Page 45 Co de 39 Co de 39 EasyCoder 3240 Printer Getting Started Guide Print Quality Problems (continued) Symptom Possible Causes Solution Labels stop stripping There is too much liner Remove the accumulated liner from the rewinder hub. while in self-strip accumulated on the See “Loading Media for Self-strip Printing”...

  • Page 46: Printing High Registration Labels

    Co de 39 Co de 39 Optimizing Print Quality Printing High Registration Labels The 3240 printer uses Precision Print technology to perform high registration printing, which means the printer can control the placement and quality of the label image it prints. Precision Print technology tracks the media through the media path and automatically makes adjustments to keep the label image printing in the same horizontal position from the leading edge of each label.
  • Page 47 Co de 39 Co de 39 EasyCoder 3240 Printer Getting Started Guide 3. Adjust the lateral printhead knob until the image prints exactly where you want it to on the label. Adjusting the Lateral Position of the Label Image Front view...

  • Page 48: Accurately Detecting The Start Of A Label

    You can adjust the label gap sensor from 0 to 1.0 inch from the inboard edge of the printer. Note: Intermec positions the label gap sensor 0.5 inch from the inboard edge of the printer at the factory. You should be able to leave it in this position for most labels wider than 1.0 inch.
  • Page 49 Co de 39 Co de 39 EasyCoder 3240 Printer Getting Started Guide Adjusting the Label Gap Sensor Label Label gap sensor knob sensor Lower media Label guide radius Position label gap sensor indicator in the middle of Label the label...

  • Page 50: Correcting Uneven Print Quality

    Co de 39 Co de 39 Optimizing Print Quality Correcting Uneven Print Quality You may experience problems in print quality (ribbon wrinkling or light print on one side of your label) if the printhead is not making even contact with the label stock.
  • Page 51 Co de 39 Co de 39 EasyCoder 3240 Printer Getting Started Guide 2. To compensate for uneven print quality, turn the bias adjust screw as shown. Note: When you adjust the bias adjust screw, the printhead rests evenly on the drive roller and results in even print quality.

  • Page 52: Fine-Tuning The Top Of Form Position

    Co de 39 Co de 39 Optimizing Print Quality Fine-Tuning the Top of Form Position If your label format prints too close to the front or back edge of the label, you can fine-tune the position with the top of form (TOF) switch. The TOF switch controls the position of the format forward or backward along the length of the label.
  • Page 53 Co de 39 Co de 39 EasyCoder 3240 Printer Getting Started Guide To move a label format backward with the TOF switch Note: You will see the new format position on the second label you print after pressing the TOF switch.
  • Page 54 Co de 39 Co de 39 Optimizing Print Quality 2. Press on the front part of the TOF switch. Each time you press the TOF switch, you move the label format forward .005 inch (.127 mm). 3. Press the TOF switch repeatedly until your format moves forward to the correct position on the label: 3240G.031...

  • Page 55: Setting The Media Sensitivity Number

    Intermec has developed heating schedules (the amount of heat required to image a label) to produce the highest possible print quality for Intermec media and ribbon combinations on Intermec printers. Look for the three digit media sensitivity number on •...

  • Page 56: Setting The Media Sensitivity Number For Intermec Media And Ribbon

    Co de 39 Co de 39 Optimizing Print Quality Setting the Media Sensitivity Number for Intermec Media and Ribbon The sensitivity number on each roll of thermal transfer media or ribbon has an asterisk (*) in place of one of the digits. To optimize the sensitivity number for thermal transfer media, you combine the digits as in this example.

  • Page 57: Setting The Media Sensitivity Number For Other Media And Ribbon

    Setting the Media Sensitivity Number for Other Media and Ribbon If you are not using Intermec media and ribbon, or you misplaced your packaging with the three-digit sensitivity number label on it, you can set the approximate sensitivity setting. The approximate sensitivity numbers are the first entry (in bold text) for each series in the media sensitivity settings tables on the next two pages.
  • Page 58 Co de 39 Co de 39 Optimizing Print Quality Thermal Transfer Media and Ribbon Sensitivity Settings Sensitivity Approximate Sensitivity Ratings Setting Thermal Transfer Media/Ribbon 800 Series High Sensitivity (Paper) European Uncoated/Standard 600 Series Medium Sensitivity Duratran TTR Polyester/Premium (Plastic) European Polyethelene/Premium Duratran Kimdura/Premium 500 Series Medium Sensitivity (Paper) Duratran II/Premium...

  • Page 59: Adjusting The Printer For Self-Strip Printing

    Co de 39 Co de 39 EasyCoder 3240 Printer Getting Started Guide Adjusting the Printer for Self-Strip Printing If your 3240 printer is continuing to print labels even when there is a label waiting to be removed at the strip bar, you may need to adjust the label taken sensor.

  • Page 60: Cleaning The Printhead

    Co de 39 Co de 39 Optimizing Print Quality Cleaning the Printhead In order for the printhead to provide good print quality, it must maintain close contact with the media. Therefore, cleaning media debris from the printhead is very important. Clean after every roll (6,000 inches or 152 m) of media or when necessary.
  • Page 61 Co de 39 Co de 39 EasyCoder 3240 Printer Getting Started Guide Cleaning the Printhead Ribbon supply Supply roll Ribbon post rewind Head lift lever Printhead 3240G.018 3-22...

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