D-Link DES-6300 User Manual page 294

If the product proves defective within the applicable warranty period, D-Link will provide repair or replacement of the product. D-Link
shall have the sole discretion whether to repair or replace, and replacement product may be new or reconditioned. Replacement
product shall be of equivalent or better specifications, relative to the defective product, but need not be identical. Any product or part
repaired by D-Link pursuant to this warranty shall have a warranty period of not less than 90 days, from date of such repair,
irrespective of any earlier expiration of original warranty period. When D-Link provides replacement, then the defective product
becomes the property of D-Link.
Warranty service may be obtained by contacting a D-Link office within the applicable warranty period, and requesting a Return Material
Authorization (RMA) number. If a Registration Card for the product in question has not been returned to D-Link, then a proof of
purchase (such as a copy of the dated purchase invoice) must be provided. If Purchaser's circumstances require special handling of
warranty correction, then at the time of requesting RMA number, Purchaser may also propose special procedure as may be suitable to
the case.
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to
ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. The
package must be mailed or otherwise shipped to D-Link with all costs of mailing/shipping/insurance prepaid. D-Link shall never be
responsible for any software, firmware, information, or memory data of Purchaser contained in, stored on, or integrated with any
product returned to D-Link pursuant to this warranty.
Any package returned to D-Link without an RMA number will be rejected and shipped back to Purchaser at Purchaser's expense, and
D-Link reserves the right in such a case to levy a reasonable handling charge in addition mailing or shipping costs.
Software:
Warranty service for software products may be obtained by contacting a D-Link office within the applicable warranty period. A list of
D-Link offices is provided at the back of this manual, together with a copy of the Registration Card. If a Registration Card for the
product in question has not been returned to a D-Link office, then a proof of purchase (such as a copy of the dated purchase invoice)
must be provided when requesting warranty service. The term "purchase" in this software warranty refers to the purchase transaction
and resulting license to use such software.
D-Link warrants that its software products will perform in substantial conformance with the applicable product documentation provided
by D-Link with such software product, for a period of ninety (90) days from the date of purchase from D-Link or its Authorized Reseller.
D-Link warrants the magnetic media, on which D-Link provides its software product, against failure during the same warranty period.
This warranty applies to purchased software, and to replacement software provided by D-Link pursuant to this warranty, but shall not
apply to any update or replacement which may be provided for download via the Internet, or to any update which may otherwise be
provided free of charge.
D-Link's sole obligation under this software warranty shall be to replace any defective software product with product which substantially conforms to
D-Link's applicable product documentation. Purchaser assumes responsibility for the selection of appropriate application and system/platform software
and associated reference materials. D-Link makes no warranty that its software products will work in combination with any hardware, or any
application or system/platform software product provided by any third party, excepting only such products as are expressly represented, in D-Link's
applicable product documentation as being compatible. D-Link's obligation under this warranty shall be a reasonable effort to provide compatibility, but
D-Link shall have no obligation to provide compatibility when there is fault in the third-party hardware or software. D-Link makes no warranty that
operation of its software products will be uninterrupted or absolutely error-free, and no warranty that all defects in the software product, within or
without the scope of D-Link's applicable product documentation, will be corrected.
Warranty and Registration Information for USA Only
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. ("D-Link") provides this Limited warranty for its product only
to the person or entity that originally purchased the product from:
D-Link or its authorized reseller or distributor and
Products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or
Protectorates, and U.S. Military Installations, addresses with an APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described below will be free from material
defects in workmanship and materials from the date of original retail purchase of the product, for the period set forth below applicable
to the product type ("Warranty Period"), except as otherwise stated herein.
5-Year Limited Warranty for the Product(s) is defined as follows:
Hardware (excluding power supplies and fans) Five (5) Years
Power Supplies and Fans Three (3) Year
Spare parts and spare kits Ninety (90) days
D-Link's sole obligation shall be to repair or replace the defective Hardware during the Warranty Period at no charge to the original
owner or to refund at D-Link's sole discretion. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service
Office. The replacement Hardware need not be new or have an identical make, model or part. D-Link may in its sole discretion replace
the defective Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is substantially
equivalent (or superior) in all material respects to the defective Hardware. Repaired or replacement Hardware will be warranted for the
remainder of the original Warranty Period from the date of original retail purchase. If a material defect is incapable of correction, or if
D-Link determines in its sole discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original
purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware (or part
thereof) that is replaced by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement
or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product ("Software") will substantially conform to D-
Link's then current functional specifications for the Software, as set forth in the applicable documentation, from the date of original
retail purchase of the Software for a period of ninety (90) days ("Warranty Period"), provided that the Software is properly installed on
approved hardware and operated as contemplated in its documentation. D-Link further warrants that, during the Warranty Period, the
magnetic media on which D-Link delivers the Software will be free of physical defects. D-Link's sole obligation shall be to replace the
non-conforming Software (or defective media) with software that substantially conforms to D-Link's functional specifications for the
Software or to refund at D-Link's sole discretion. Except as otherwise agreed by D-Link in writing, the replacement Software is provided
only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link for the Software. Software will
be warranted for the remainder of the original Warranty Period from the date or original retail purchase. If a material non-conformance
is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software,
the price paid by the original licensee for the non-conforming Software will be refunded by D-Link; provided that the non-conforming
Software (and all copies thereof) is first returned to D-Link. The license granted respecting any Software for which a refund is given
automatically terminates.