9,0Xx.xx Errors - Ink Loader Faults - Xerox Phaser 8400 Service Manual

9,0XX.xx Errors - Ink Loader Faults

9,000.44: These fault indicate a problem with the ink loader.
9,005.49:
Ink loader fault. The cyan ink melt heater is on, but the ink does not
appear to be dripping.
9,006.41:
Ink loader fault. The magenta ink melt heater is on, but the ink does not
appear to be dripping.
9,007.42:
Ink loader fault. The yellow ink melt heater is on, but the ink does not
appear to be dripping.
9,008.43:
Ink loader fault. The black ink melt heater is on, but the ink does not
appear to be dripping.
9,015.4x through 9, 018 (8500/8550 only):
the inkloader door to clear an ink jam, the following codes are recorded: 9,01x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
9,025.4x through 9, 028 (8500/8550 only):
the inkloader door for a second time to clear an ink jam, the following codes are
recorded: 9,02x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for
black.
9,035.43 through 9, 038 (8500/8550 only):
count flags are stuck after melting 2.5 ink sticks. The following codes are recorded:
9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Troubleshooting Procedure for Ink Loader
Step Questions and Actions
1 1. Are the ink sticks all Xerox ink? Are they the
correct ink sticks for the printer model?
3-26
When a customer opens and closes
When a customer opens and closes
Fault codes associated when ink
Yes
Go to
Step 2.
Phaser 8400/8500/8550 Color Printer
No
Advise
customer. Run
clear ISC Fault
test to clear the
error. The clear
ISC fault menu
item is located
in the internal
diagnostics
function menu.
This must be
performed
following an ink
loader
replacement.