Xerox Phaser 8400 Service Manual page 86

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Troubleshooting Procedure for 7,006 Error Code (Continued)
Step
Questions and Actions
4
1.
Review instructions for 7,008.xx and
7,010.xx fault codes.
7,007.49:
The process motor stalled while tilting the head.
Troubleshooting Procedure for 7,007 Error Code
Step
Questions and Actions
1
1.
Check the printhead wiring for proper
routing.
2.
Remove the printhead and inspect the
printhead tilt and drive gears for ink spills.
3.
Re-route the wiring.
4.
Clean around the gears and printhead.
5.
Did this correct the problem?
2
1.
To ensure the gears are correctly aligned,
homed, and free from damage, see "Homing
the Process Gear Drive Train" on page 6-8.
2.
Did this correct the problem?
7,008.41:
The head tilt is not engaged, or the printhead is stuck in the tilt position by
the tilt arms.
Troubleshooting Procedure for 7,008 Error Code
Step
Questions and Actions
1
1.
Reboot the printer.
2.
Did this correct the problem?
2
1.
Inspect the printer for ink spills on the head
tilt gear and the drive train.
2.
Clean and reboot the printer.
3.
Did this correct the problem?
3
1.
Ensure that the printhead moves properly
left and right.
4
1.
Ensure the gears are correctly aligned and
homed (see "Homing the Process Gear
Drive Train" on page 6-8).
2.
Are the gears damaged?
5
1.
Check the process gearbox for obstructions
or damaged.
2.
Remove any obstructions.
3.
Is the gearbox damaged?
3-20
Yes
Follow recommended actions for
error codes and reboot the printer.
Yes
Complete.
Complete.
Yes
Go to Step 2.
Complete.
Go to Step 4.
Replace the
process
gearbox.
Replace the
process
gearbox.
Phaser 8400/8500/8550 Color Printer
No
No
Go to Step 2.
Replace the
process
gearbox.
No
Complete.
Go to Step 3.
Remove any
obstructions or
replace any
defective parts.
Go to Step 5.
Go to Step 6.

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