Interlogix TruVision DVR 20 User Manual
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Interlogix TruVision DVR 20 User Manual

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TruVision DVR 20 User Manual
P/N 1069892-EN • REV 1.0 • ISS 13SEP11

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Summary of Contents for Interlogix TruVision DVR 20

  • Page 1 TruVision DVR 20 User Manual P/N 1069892-EN • REV 1.0 • ISS 13SEP11...
  • Page 2 © 2011 UTC Fire & Security. All rights reserved. Copyright Interlogix, TruVision names and logos are trademarks of Trademarks and patents UTC Fire & Security. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

  • Page 3: Table Of Contents

    Controlling a PTZ camera 42 Playing back recorded video 46 Bookmarking recorded video 49 Archiving recently recorded video 50 Searching and playing back recorded video 53 Playing back archived files on a PC 60 Manually acknowledging an alarm 60 TruVision DVR 20 User Manual...
  • Page 4 Searching recorded video 105 Playing back and archiving recorded video 106 Windows Vista and 7 users 108 Chapter 8 eZ DDNS 111 Chapter 9 Troubleshooting 113 Appendix A Specifications 115 Appendix B Warranty and support 117 Index 119 TruVision DVR 20 User Manual...

  • Page 5: Product Introduction

    TVR-2016-500EA • TVR-2016-1TEA The TruVision DVR 20 (TVR 20) digital video recorder generation is based on H.264 compression technology. It has enhanced recording capacity and improved network image transmission speed with high image quality. Comprehensive features and extended event recording settings enable the almost universal application of this DVR series.

  • Page 6: Features

    The TVR 20 supports the following network features:  Free eZ-DDNS Service  Remote configuration support from built-in web interface  Gigabit Ethernet interface for remote network viewing and controlling  On-screen PTZ control via mouse or front panel TruVision DVR 20 User Manual...
  • Page 7  Multiple Control Inputs: mouse/front panel/remote control  Audio recording capabilities*  Multi-language support  Watermark capabilities to identify intentional modifications of recorded data  Rack mountable  Support KTD-405/KTD405-2D keypad control * Feature not available for all models. TruVision DVR 20 User Manual...
  • Page 8 48BChapter 1: Product introduction TruVision DVR 20 User Manual...

  • Page 9: Installation

    When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. TruVision DVR 20 User Manual...

  • Page 10: Hdd Capacity

    • • TruVision DVR 20 Quick Start Guide • TruVision DVR 20 User Manual (on CD) HDD capacity Storage capacity for the TVR 20 varies depending on the model. Refer to Table 1 below for more information. Table 1: TruVision DVR 20 model types...

  • Page 11: Connecting Devices To The Rear Panel

    Power connection 13. Power socket: Connect the power cord to the TVR 20. Be sure that all devices are connected and turned on before turning on the unit. Use the external power supply unit provided. TruVision DVR 20 User Manual...

  • Page 12: Alarm Inputs And Outputs

    NO or NC in section “Alarm and event notification” on page 75. Table 3: Alarm output pins Alarm out number Description Alarm out 1 NO (Normally Open) C (Common) NC (Normally Closed) Alarm out 2 NO (Normally Open) C (Common) NC (Normally Closed) TruVision DVR 20 User Manual...

  • Page 13: Camera Inputs

    The RS-485 port is used for pan, tilt, zoom control of PTZ cameras as well as for keypads. See “RS-232 and RS-485 port settings” on page 96 to configure this port. See Figure 4 on page 10 for the serial pin outs for the configuration. TruVision DVR 20 User Manual...

  • Page 14: Port

    PTZ dome cameras. The supported protocols are: Interlogix, Pelco-D, and Pelco-P For information on setting up the PTZ protocols and presets see “PTZ setup” on page 70 and “RS-232 and RS-485 port settings” on page 96. TruVision DVR 20 User Manual...
  • Page 15 RS-485 0000000000 communication DIP switches Camera site ID DIP Select the switches camera ID DIP switch address as required. 1. Protocol DIP switches; 2. RS-485 communication DIP switches; 3. Camera site ID DIP switches TruVision DVR 20 User Manual...
  • Page 16 ID DIP switch address as required. Baud rate 0000 1. Address switches; 2. Baud switches; 3. Protocol switches CyberDome Protocol switches Camera site ID Select the address switches camera ID DIP switch address as required. TruVision DVR 20 User Manual...

  • Page 17: Wiring The Ktd-405 Keypad

    1200 m. Both can be expanded using a signal distributor. Both the first and the last device in series should be terminated with 120 Ohm resistance to minimize line reflections. See Figure 6 on page 14. TruVision DVR 20 User Manual...
  • Page 18 Figure 7: RS-485 bus serial wiring with connector boxes 1. KTD-405 keypad 3. TVR 20 2. I/O box Connector box Use an RS-485 signal distributor for a star wiring configuration. See Figure 8 on page 15. TruVision DVR 20 User Manual...
  • Page 19 Each distributor output provides another RS-485 bus, extending the output an additional 1200 m. Up to 31 TVR 20s can be connected to each output. See Figure 9 on page 16. TruVision DVR 20 User Manual...

  • Page 20: Using The Ktd-405 Keypad To Address Ptz Cameras In Zone Mode

    To call up a camera in a zone, you must know the zone number and camera number. See Table 6 on page 17 for the list of receiver site address values by zone. TruVision DVR 20 User Manual...
  • Page 21 49BChapter 2: Installation Table 6: PTZ camera site address values by zone Camera Zone number input TruVision DVR 20 User Manual...

  • Page 22: Monitor Connections

    The four audio inputs are associated with the first four cameras. Audio input RCA jack, 315 mV, 40k Ohms. Unbalanced Audio output RCA jack, 315mV, 600 Ohms. Unbalanced Note: Line-level audio requires amplification. TruVision DVR 20 User Manual...

  • Page 23: Express Setup

    Figure 10: Express menu (Example shown has Dual Stream and Static IP as Network Type selected) To quickly setup the TVR 20: 1. In live mode right-click the mouse or press the MENU button on the front panel. The Menu toolbar appears on-screen. The Express screen appears by default. TruVision DVR 20 User Manual...
  • Page 24 Subnet Mask Specifies the subnet mask for your network so that the DVR is recognized within the network. If DHCP or PPPoE has been selected, this value will be assigned automatically. Default value is 255.255.255.0. TruVision DVR 20 User Manual...
  • Page 25 Click to save and apply the Express settings to the DVR. The DVR will automatically adjust the recording frame rate depending on the settings selected. This screen will pop up: Click Yes to change the resolution, recording frame rate, and quality for the settings selected. TruVision DVR 20 User Manual...
  • Page 26 50BChapter 3: eZ setup TruVision DVR 20 User Manual...

  • Page 27: Operating Instructions

    PC with Internet access. See Chapter 7 “Web browser” on page 103. Controlling the TVR 20 There are several ways to control the TVR 20: • Front panel control • IR remote control • Mouse control TruVision DVR 20 User Manual...

  • Page 28: Using The Front Panel

    Use to select menus when main menu. Press ENTER to confirm menu selection (press MENU to return to previous menu). See Table 8 on page 25 for further information. USB port USB-2.0 port to connect a USB device. TruVision DVR 20 User Manual...
  • Page 29 No action No action Fast forward video. Zoom in SEARCH Press once: Enter No action Press once: Enter No action Search menu. Search menu. Press twice: Enter Press twice: Enter Advanced Search Advanced Search menu. menu. TruVision DVR 20 User Manual...

  • Page 30: Using The Mouse

    Press twice: Enter digital zoom mode. Using the mouse The USB mouse provided with the TVR 20 can be used to operate all the functions of the DVR, unlike the front panel which has limited functionality. The TruVision DVR 20 User Manual...

  • Page 31: Using The Remote Control

    TVR 20. See “Audio, remote control, language settings and playback replay time” on page 97 for information on setting up the remote control ID so that the DVR recognizes it. TruVision DVR 20 User Manual...
  • Page 32 1. Turn on the TVR 20 and wait for the live video to appear. 2. On the remote control, press the DVR button for the required TVR 20 device. The remote control is now operational. TruVision DVR 20 User Manual...

  • Page 33: Using A Ktd-405/Ktd-405-2D Keypad

    2. Press and hold the set key until Enter programming code displays. 3. At the code entry display, enter the programming code 9, 5, 1. Then press the seq button. 4. At the first menu display, press 3 to select the option Camera. TruVision DVR 20 User Manual...
  • Page 34 Enter or exits a menu or submenu. Iris +: Enter or selects a menu option Iris -: Exit a menu option. There is no need to select the menu option Exit to quit a menu. TruVision DVR 20 User Manual...

  • Page 35: Screen Overview

    Use the mouse to select any option or button on the screen. You can also use the directional arrow buttons (Up, Down, Left, or Right) on the front panel to navigate through the options and press ENTER to select. Press MENU to return to configuration category and icon. TruVision DVR 20 User Manual...
  • Page 36 A keyboard will appear on-screen when you need to enter characters in a screen option. Click a key to input that character. Inactive keys are white. Figure 16: On-screen keyboard The keys on the right and bottom have the following functions: TruVision DVR 20 User Manual...
  • Page 37 Backspace. Delete the character entered Confirm the selection and exit the on-screen keyboard Enter a capital letter Space Enter a space  Move the cursor to the left  Move the cursor to the right TruVision DVR 20 User Manual...
  • Page 38 51BChapter 4: Operating instructions TruVision DVR 20 User Manual...

  • Page 39: Basic Operation

    We recommend that you change the admin password once you have completed the installation and setup in order to protect against unauthorized access. The administrator can create up to nine users and define their privileges. For more information, see “Managing users” on page 92. TruVision DVR 20 User Manual...

  • Page 40: Tvr 20 Toolbar Overview

    Main toolbar. See Figure 18 below. As you move the mouse over the icons displayed in the toolbar, the title of each icon will be displayed below. Note: The eZ menu screen always appears by default under the Main toolbar. TruVision DVR 20 User Manual...

  • Page 41: Live Mode

    The TVR 20 automatically enters into live mode once powered up. On the display screen, you can see the current date and time, hard drive capacity, and camera name. To change the information displayed on-screen, see “Information displayed on screen” on page 89. TruVision DVR 20 User Manual...
  • Page 42 Appears automatically on-screen: Recording Video loss Only appears on-screen when set up in the Display menu: Playback Fast forward Fast Back Express copy backward Pause Alarm Event Motion Only appears on-screen when manually selected: Audio out TruVision DVR 20 User Manual...
  • Page 43 Note: You cannot scroll between the multiscreen formats if you are in digital zoom mode (the word Zoom appears on the top of the screen.) Press MENU to exit digital zoom mode and return to live mode. TruVision DVR 20 User Manual...
  • Page 44 2. Press the ENTER button on the front panel to activate audio. The Audio In status icon appears on the camera display. 3. Press the ENTER button again to deactivate audio for the specified camera. TruVision DVR 20 User Manual...
  • Page 45 To assign a camera to a different channel using the front panel: 1. In live mode select a camera by clicking its cameo in a multiscreen display. 2. Push and hold the camera button that you want to switch. The two cameos switch positions on-screen. TruVision DVR 20 User Manual...

  • Page 46: Controlling A Ptz Camera

    The PTZ control interface lets you control the PTZ operation of the cameras within the TVR 20 user interface. You can control PTZ cameras using the buttons on the front panel, the KTD-405 keypad, and remote control as well as using the TruVision DVR 20 User Manual...
  • Page 47 The PTZ Help pop-up appears on-screen. It shows the front panel buttons to press to control PTZ. If you were in multiscreen mode initially, the screen changes to full screen. TruVision DVR 20 User Manual...
  • Page 48 Correct the entry by pressing the EXPORT button again and re-enter the preset number. 5. Click the Go button. The selected camera moves to the position of that preset number. 6. When finished, press MENU to quit PTZ mode and return to live mode. TruVision DVR 20 User Manual...
  • Page 49 5. Click the Set button on the virtual keyboard to set the preset ID. 6. When finished, press MENU to quit PTZ mode and return to live mode. Using shadow tours A shadow tour allows a preprogrammed motion of the camera. Note: You must be in live mode. TruVision DVR 20 User Manual...

  • Page 50: Playing Back Recorded Video

    You must be in live mode to playback video. It is easy to select the start and end playback times using the playback toolbar. See Figure 22 on page 47. TruVision DVR 20 User Manual...
  • Page 51 1, 2, 4, 8, 16, and 32. The selected speed is shown under the zoom level value. Quick archive: Save video on media (for example, USB) Stop: Exit playback and return to live mode. Date and time: Displays current playback date and time. TruVision DVR 20 User Manual...
  • Page 52 1. Select the camera or cameras required. 2. Right-click the mouse to display the Main toolbar and click the Playback icon. The Playback toolbar appears. The playback status icon also appears in the selected camera display. TruVision DVR 20 User Manual...

  • Page 53: Bookmarking Recorded Video

    You can bookmark important scenes in a recorded file for later reference. When an intruder, for example, crosses in front of several cameras you can bookmark the intruder’s path across these cameras in a single file. TruVision DVR 20 User Manual...

  • Page 54: Archiving Recently Recorded Video

    EXPORT button on the front panel or by clicking Archive on the screen. The TVR 20 then downloads all the recorded files to fill the available memory space on the media. See Figure 23 on page 51. TruVision DVR 20 User Manual...
  • Page 55 1. Insert the backup device into the TVR 20. If using a USB memory drive, insert the device into the USB port on the front panel. If using a digital video disk (DVD), insert the disc into the DVD drive. If TruVision DVR 20 User Manual...
  • Page 56 Check to include the Player program as part of the copy. Camera Select the camera(s) from which recordings will be copied. Start date/time If the archive period required is for a specific period, enter the start TruVision DVR 20 User Manual...

  • Page 57: Searching And Playing Back Recorded Video

    A search will usually produce a list of files, which may extend to several pages (see Figure 25 below.) The files are listed by date, with the most recent file listed first. See below for an example: Figure 25: Example of search result list TruVision DVR 20 User Manual...
  • Page 58 8. Click Stop on the playback toolbar to stop the playback and return to the Quick Search screen. 9. If you want to copy a video file click the Copy button and enter the requested information in the screen that appears. TruVision DVR 20 User Manual...
  • Page 59 • Clicking the Right arrow from far right scrolls right a half-screen if more video is available, centering the cursor. However, if no more video is available the cursor remains at the right end of the video TruVision DVR 20 User Manual...
  • Page 60 If requested, enter your user name and password. The Quick Search screen appears. 2. Click Advance Search. The Advance Search screen appears. 3. Click the submenu Event Search. The Event Search screen appears. TruVision DVR 20 User Manual...
  • Page 61 For example, you can search a camera’s recordings for motion around a particular window included in the camera view. The rest of the camera viewing area that was recorded will be ignored in the search. TruVision DVR 20 User Manual...
  • Page 62 Select All to select the whole grid area. - Drag the cursor right to left across the screen to deselect an area from the search. The area is clear. Click Clear All to deselect the whole grid area. TruVision DVR 20 User Manual...
  • Page 63 Bookmark submenu. The screen will show a list of available bookmarks. Click the one you want to playback and click the on-screen Play button to see it. Figure 28: Advance Search screen for bookmarks List of available bookmarks Details shown about selected bookmark TruVision DVR 20 User Manual...

  • Page 64: Playing Back Archived Files On A Pc

    There are two ways to turn off the device: • On the main menu, click the System icon, and then click Shutdown in the left column. Click Shutdown DVR. — or — • When in live mode disconnect the power supply. TruVision DVR 20 User Manual...

  • Page 65: Chapter 6 Advanced Setup

    See “Camera settings” on page 62 for more information. Alarm & Configures basic alarm options, how the system should notify about Events different alarms and events, and group alarms. See “Alarm and event settings” on page 72 for more information. TruVision DVR 20 User Manual...

  • Page 66: Camera Settings

    Click the Camera icon in the Menu toolbar to call up the camera setup screen (see Figure 30 on page 63). There are five camera submenus that you can configure. You can change their settings in any order. See Table 17 on page 63. TruVision DVR 20 User Manual...

  • Page 67: Recording Capacity

    When selecting the frame rates, resolution, and record quality for a camera the remaining recording capacity for the A stream (and B stream, if applicable) is shown at the bottom of the screen. See Figure 31 on page 64. TruVision DVR 20 User Manual...
  • Page 68 To set up basic camera settings: 1. In the Menu toolbar click the Camera icon. 2. Click the Basic Setting submenu. The camera basic setup screen appears. 3. Enter or change the settings, as required: TruVision DVR 20 User Manual...
  • Page 69 Use to hide the camera picture in live and sequence modes. However, the image will still be recorded and can be played back by any user who has playback rights. Check the check box to enable. TruVision DVR 20 User Manual...

  • Page 70: Motion Detection

    Motion detection can be set up for each camera individually or the settings of one camera can be easily copied to other cameras. TruVision DVR 20 User Manual...
  • Page 71 Set the minimum number of zones in a camera image that must be activated simultaneously before it is considered to be valid motion. Select a value between 0 and 352. 4. Click the Edit Motion Grid button. The Motion screen appears. Change the settings, as required: TruVision DVR 20 User Manual...
  • Page 72 Using the arrow buttons, continue in a downward direction to select the neighboring squares to mark the area to be selected. All cells are shaded red. Press ENTER to select the marked area. The grid cells become green. TruVision DVR 20 User Manual...

  • Page 73: Adjusting The Video Image

    2. Click the Video Adjust submenu. The Video Adjust screen appears. 3. Change the settings, as required: Option Description Camera Select the camera number. The camera title will change automatically depending on the camera selected. TruVision DVR 20 User Manual...

  • Page 74: Ptz Setup

    To set up a PTZ preset for a camera: 1. In the Menu toolbar click the Camera icon. 2. Click the PTZ Setup submenu. The PTZ setup screen appears. 3. Change the settings, as required: TruVision DVR 20 User Manual...
  • Page 75 See Figure 36 below. The screen also shows the maximum frame rate available as well as that already used for both A and B streams. Figure 36: Copy camera settings screen TruVision DVR 20 User Manual...

  • Page 76: Alarm And Event Settings

    You also need to set up when the system will respond to alarm and events. See “Schedule settings” on page 79. Note: A camera’s recording mode must be first set up to be able to record an alarm or event. See “Basic camera setup” on page 64 for further information. TruVision DVR 20 User Manual...
  • Page 77 There are three types of responses when an alarm input is triggered: full screen camera display, buzzer, and alarm output. The default response is full screen camera display. The buzzer and alarm output response are set from this Alarm and Event screen. TruVision DVR 20 User Manual...
  • Page 78 Check to have an audible alarm when an alarm is triggered. Buzzer on Video Loss Video may be lost if the video cable or camera develop a fault. Check to have an audible alarm when the video image is lost. TruVision DVR 20 User Manual...
  • Page 79 Four of the alarm events cause a system status icon to appear on-screen to alert you to these alarms: Network loss, HD failure, Temperature, and Fan failure. See Chapter 9 “Troubleshooting” on page 113 for information on how to handle these alarms. TruVision DVR 20 User Manual...
  • Page 80 Use this menu to associate several cameras to one alarm output. When one camera in the group is triggered by an alarm, all the other cameras in the group are then also triggered to record the alarm. TruVision DVR 20 User Manual...
  • Page 81 1. In the Menu toolbar click the Alarm and Events icon and select the Group Alarm submenu. 2. In the Alarm & Events screen click the Group Alarm1 Setting button. The setup screen appears. Change the settings, as required: TruVision DVR 20 User Manual...
  • Page 82 Alarm & Event menu. Changes are automatically saved. 3. Click Back to Group Alarm to return to the first Group Alarm screen. All changes are saved automatically. 4. Set up other group alarms, if required. TruVision DVR 20 User Manual...

  • Page 83: Schedule Settings

    Figure 40: Express schedule setup menu To setup the express schedule: 1. In the Menu toolbar click the Schedule icon. 2. Click the Express Setup submenu. The Schedule setup screen appears. 3. Change the settings, as required: TruVision DVR 20 User Manual...
  • Page 84 (30 fps NTSC), 15 fps, 10 fps, 7.5 fps (default), 5 fps, or 1 fps. Audio Check to enable or disable audio recording for each of the four time schedules (daytime, nighttime, weekend, and holiday). 4. Click Apply to save the schedules. TruVision DVR 20 User Manual...
  • Page 85 3. Select the number of the camera to be scheduled. 4. Click the time window of the day to be set up. The window is then highlighted. To schedule a holiday period, see “Holiday schedules” on page 83. Note: TruVision DVR 20 User Manual...
  • Page 86 2. Click the time window of the day you want to modify. It becomes highlighted. 3. Click the Edit Times button. The Edit Times screen appears. 4. Change the resolution of each schedule period, as required. TruVision DVR 20 User Manual...

  • Page 87: Holiday Schedules

    2. Click the Schedule Map submenu. The Schedule setup screen appears. 3. Select the number of the camera to be scheduled. 4. Click the Holiday submenu. The List of Holidays window appears. 5. Enter the holiday periods, as described below: TruVision DVR 20 User Manual...

  • Page 88: Network Settings

    Administrator or ISP to see if your DVR requires specific IP addresses or port numbers. The TVR 20 automatically reboots when any network settings are changed. Network setup Use the Network menu to configure standard network settings. The LAN submenu screen appears. See Figure 43 on page 85. TruVision DVR 20 User Manual...
  • Page 89 This field shows the gateway for your network so the DVR will be recognized within the network. If using a static IP address, enter the gateway value. If DHCP or PPPoE is selected as network type, this value will be assigned automatically. TruVision DVR 20 User Manual...

  • Page 90: Ddns Settings

    Confirm: Re-enter the password. Note: For more information on DDNS setup, see“DDNS settings” above. Disable If DDNS is not used, select Disable. 4. Click the Register/Update button. 5. All changes are saved when you move to another screen. TruVision DVR 20 User Manual...
  • Page 91 Enter the e-mail address of the sender (DVR 20). Receiver email 1 Enter the first e-mail address to whom the notification is sent. Receiver email 2 Enter the second e-mail address to whom the notification is sent TruVision DVR 20 User Manual...
  • Page 92 4. All changes are saved when you move to another screen. Notifying an alarm Use this menu to select the method of notification (email or remote) for the following alarm events: • Notify on Alarm • Notify on Motion • Notify on Video Loss TruVision DVR 20 User Manual...

  • Page 93: Display Settings

    (POS) device linked through a network or serial port. The text can be overlaid on live video, recorded and played back. You can select what information appears on both the main and sport monitor screens. There are more options available for the main monitor. TruVision DVR 20 User Manual...
  • Page 94 Set the length of time for which the alarm camera appears on- screen before moving to the next camera during sequencing. Dwell time can be between 0 and 99 seconds. Enter the dwell time in seconds. TruVision DVR 20 User Manual...
  • Page 95 0 to 99 seconds. Enter a dwell time for the selected camera. The changes are automatically saved when you move to another Note: screen. 4. All changes are saved when you move to another screen. TruVision DVR 20 User Manual...

  • Page 96: Managing Users

    Use the User menu screen to manage users. See Figure 45 below. Figure 45: User screen Caution: When you have completed the installation of the TVR 20 you must change the admin password. Only authorized users should be able to modify menu settings. TruVision DVR 20 User Manual...

  • Page 97: Adding A New User

    3. Enter the user’s name and password. The name cannot be longer than 12 characters with no spaces. The password cannot be longer than 8 characters with no spaces. 4. Select the user’s privilege level: Admin, Manager, or Operator. Changes are saved when you leave the screen. TruVision DVR 20 User Manual...

  • Page 98: System Setup

    Use the System screen to configure the following system settings: • System date and time • RS-232 and PTZ bus setting • Audio output, remote control ID, language, and playback replay • Bookmarks list • Hard drive and auto delete setting TruVision DVR 20 User Manual...
  • Page 99 7. Enable or disable the network time protocol (NTP). NTP is a protocol to synchronize the clocks of computers over a network. 8. If NTP option is enabled, enter an NTP server address such as: server 0.europe.pool.ntp.org 9. Select your time zone in the Time Zone box. TruVision DVR 20 User Manual...
  • Page 100 PTZ protocol, baud rate, data bit, stop bit, parity, and flow control. 4. To set up the RS-485 port for PTZ dome cameras change the settings as required: Bus type 1, PTZ address (up to 127), and baud rate. TruVision DVR 20 User Manual...
  • Page 101 To access the Option screen, click Option on the System screen. See Figure 6 on page 14. The last language used on the TVR 20 will be the unit’s language when rebooted. The default language is English. Figure 48: System options screen TruVision DVR 20 User Manual...
  • Page 102 There are three options: - Make all protected, including bookmarks, data unprotected. - Delete all unprotected data. - Erase all data from the TVR 20. See Figure 50 on page 99 for the Disk Tools screen. TruVision DVR 20 User Manual...
  • Page 103 - Click the Unprotect button and press OK to unprotect all protected data. - Click the Delete button and press OK to delete all unprotected data. - Click the Erase button and press OK to erase all data stored on the TVR 20. TruVision DVR 20 User Manual...

  • Page 104: Upgrading The Firmware

    5. Click Upgrade Now to begin the upgrade process. When completed, the TVR 20 will automatically reboot. Configurations Use this menu to restore factory defaults settings, as well as load and save settings to a USB. TruVision DVR 20 User Manual...

  • Page 105: System Shutdown

    System shutdown Use this menu to shutdown the TVR 20. To shutdown the system: 1. Click the System icon on the Menu toolbar to display the system screen. 2. Click Restart DVR or Shutdown DVR. TruVision DVR 20 User Manual...

  • Page 106: System Information

    MAC: This is the unique address of the TVR 20’s internal address card. It cannot be changed. DDNS: Email setup: Displays the e-mail address used by the unit. Remote notify: Status Disk: Displays the status of the hard disk temperature. Fans: Displays the fan status. TruVision DVR 20 User Manual...

  • Page 107: Chapter 7 Web Browser

    User ID: admin Password: 1234 The Web browser uses the following ports. • IP address - 192.168.1.82 • Subnet mask - 255.255.255.0 • Gateway address - 192.168.1.1 • Video Port: 1600 • HTTP Port: 80 TruVision DVR 20 User Manual...

  • Page 108: Web Browser Overview

    “Controlling a PTZ camera” on page 42 for further information on controlling a PTZ camera. Audio and snapshots Click the icons to do the following functions:  Record the live mode recordings from the currently TruVision DVR 20 User Manual...

  • Page 109: Searching Recorded Video

    Disk analysis: This allows you to get a broader sense of the video data stored on the DVR hard drive. The functions available are the same as those in the Main toolbar. See “Searching video using disk analysis” on page 55 for further information on using this function. TruVision DVR 20 User Manual...

  • Page 110: Playing Back And Archiving Recorded Video

    In the Search Results screen select the files for playback and click Play. The playback and archive screen appears. See Figure 54 on page 107 for a description of the playback and archive screen. TruVision DVR 20 User Manual...
  • Page 111 16. It is shown alongside the playback control panel. Play Reverse the video. Stop playback. Pause. Playback the video. Fast forward the video. The speed level is between 1 and 16. it is shown alongside the playback control panel. TruVision DVR 20 User Manual...

  • Page 112: Windows Vista And 7 Users

    3. Click the Security tab, and then select the Trusted Sites icon. 4. Click Sites. 5. Clear the “Require server verification (https:) for all sites in this zone” box. 6. Enter the IP address or DDNS name in the “Add this website to the zone” field. TruVision DVR 20 User Manual...
  • Page 113 54BChapter 7: Web browser 7. Click Add, and then click Close. 8. Click OK in the Internet Options dialog screen. 9. Connect to the TVR 20 for full browser functionality. TruVision DVR 20 User Manual...
  • Page 114 54BChapter 7: Web Browser TruVision DVR 20 User Manual...

  • Page 115: Chapter 8 Ez Ddns

    DVR Name. 4. Click the “Submit/Update” button to confirm. 5. You should now be able to connect by typing the name you created into the address bar. Example: http://hostname.eZddns.com TruVision DVR 20 User Manual...
  • Page 116 55BChapter 8: eZ DDNS TruVision DVR 20 User Manual...

  • Page 117: Chapter 9 Troubleshooting

    PTZ port failure. Please contact your local supplier. Browser cannot view the TVR 20 Connected using wrong DVR parameters (IP address, port live image. number, username or password, etc). Check the settings. No network connection. See network information below. TruVision DVR 20 User Manual...
  • Page 118 No network connection. on-screen. First check network and cable connections. Then check that the Ethernet port LEDs are flickering to indicate data throughput. If they are not, please contact your local supplier. TruVision DVR 20 User Manual...

  • Page 119: Appendix A Specifications

    200 fps CIF, 100 fps 2CIF, 50 fps 4CIF TVR 2016 400 fps CIF, 200 fps 2CIF, 100 fps 4CIF Mode Manual, Schedule, Motion, Alarm Audio Compression G.723 TVR 2004 input/output 2 channel, RCA/1 channel, RCA TruVision DVR 20 User Manual...
  • Page 120 Dimensions (W x H x D) 362 x 81 x 338 mm Weight 4.53 kg Mounting Rack mount kit (optional) Operation Via front panel, USB optical mouse, or remote control RS-485 operation from KTD-405 keypad TruVision DVR 20 User Manual...

  • Page 121: Appendix B Warranty And Support

    (Monday through Friday, excluding holidays). Note: Please be ready at the equipment before calling. Table 21: Technical support Europe, Middle East, and Africa Select Contact Us at www.utcfssecurityproducts.eu North America +1 855.286.8889 techsupport@interlogix.com Australia security.tech.support@interlogix.com.au TruVision DVR 20 User Manual...
  • Page 122 58BAppendix B: Warranty and support TruVision DVR 20 User Manual...

  • Page 123: Index

    25 basic setup, 64 call up preset points, 44 copy settings to other cameras, 72 program preset points, 45 covert, 64 Full screen alarm, 91 motion detection, 66 PTZ setup, 70 recording capacity, 63 TruVision DVR 20 User Manual...
  • Page 124 PTZ preset triggered on group alarm Motion detection setup, 78 setup cameras, 66 PTZ protocols Mouse configuring Interlogix cameras, 11 accessing PTZ mode, 43 PTZ setup, 70 call up preset points, 44 program preset points, 45 program shadow tours, 46 TruVision DVR 20 User Manual...
  • Page 125 91 Windows Vista and 7 security issues, 108 Status information description of on-screen icons, 38 System information, 102 System settings, 94 Zoom in/out on a camera image, 42 date/time setup, 95 PTZ dome setup, 96 TruVision DVR 20 User Manual...

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