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Interlogix TruVision DVR 44HD User Manual

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TruVision DVR 44HD User
Manual
P/N 1072968-EN • REV A • ISS 16APR15

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Summary of Contents for Interlogix TruVision DVR 44HD

  • Page 1 TruVision DVR 44HD User Manual P/N 1072968-EN • REV A • ISS 16APR15...
  • Page 2 Copyright © 2015 United Technologies Corporation. All rights reserved. Interlogix is part of UTC Building & Industrial Systems, a unit of United Technologies Corporation. All rights reserved. Trademarks and patents Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

  • Page 3: Table Of Contents

    Playback functionality 35 Overview of the playback view 35 Playback mouse menu 38 Instant playback 38 24-hour playback 39 Playback speed and skip time 40 Play back frame-by-frame 41 Digital zoom in playback 41 Create bookmarks 41 TruVision DVR 44HD User Manual...
  • Page 4 DDNS settings 79 NTP server settings 80 E-mail settings 81 Configure an FTP server to store snapshots 82 SNMP settings 82 UPnP settings 82 Network status 83 Export network packet data 85 Network statistics 85 TruVision DVR 44HD User Manual...
  • Page 5 Change the Admin password 114 Chapter 17 System information 115 View system information 115 Search the system log 118 Chapter 18 Using the web browser 121 Windows 7 and Windows 8 users 121 Access the web browser 122 TruVision DVR 44HD User Manual...
  • Page 6 Appendix C Port forwarding information 135 Seeking further assistance 135 Appendix D Connect a PTZ dome camera 137 Configuring the PTZ protocols for Interlogix cameras 137 Appendix E KTD-405 keypad 141 Supported firmware 141 Wiring the keypad 141 Setting the keypad to work with the recorder 142...

  • Page 7: Important Information

    Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. TruVision DVR 44HD User Manual...

  • Page 8: Product Introduction

    Default settings to access the device Default user names and passwords See Table 1 on page 7 for the list of default user names and passwords. Go to Chapter 16 “User management” on page 111 for further information. TruVision DVR 44HD User Manual...
  • Page 9 Gateway address - 192.168.1.1 • Ports: When using the browser: When using TruNav: RTSP port: 554 RTSP port: 554 HTTP port: 80 Server/Client software port: 8000 Go to “Using the web browser” on page 121 for further information. TruVision DVR 44HD User Manual...

  • Page 10: Physical Installation

    When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. Items shipped with the product include: TruVision DVR 44HD User Manual...

  • Page 11: Back Panel

    CD with software and manuals • TruVision DVR 44HD Quick Start Guide • TruVision DVR 44HD User Manual (on CD) • TruVision Recorder Operator Guide (on CD) Back panel The figures below show the back panel connections and describe each connector on a typical TVR 44HD digital video recorder.
  • Page 12 VGA monitor output Connect to a VGA monitor. 10/100/1000 RJ-45 Connect to a network. network interface 16 alarm inputs Connect physical alarms such as detectors, push buttons, etc. TruVision DVR 44HD User Manual...

  • Page 13: Monitor Connections

    See Figure 6 below. Figure 2: Rack-mount installation To install the racks: 1. Attach the two small front-rack mount ears (A) to the recorder (supplied). 2. Attach the recorder to the front rails (B) (screws not supplied). TruVision DVR 44HD User Manual...

  • Page 14: Getting Started

    1. In live view mode, right-click the mouse and click Menu. The main menu window appears. 2. Select the Shutdown icon. 3. In the Shutdown popup menu, select Reboot. Click to confirm shutdown. You will be requested to enter the Admin password. TruVision DVR 44HD User Manual...

  • Page 15: The Startup Wizard

    Press Enter on the front panel or remote control to display the virtual keyboard. Enter the default admin password, 1234. Note: You must enter an admin password. To change the Admin password, check Admin password and enter the new password and confirm it. TruVision DVR 44HD User Manual...
  • Page 16 Configure your network settings such as the NIC type, IP address, subnet mask, and default gateway. Enter the preferred DNS server address as well as the alternate one to use. Click Next to move to the next page, or Previous to return to the previous page. TruVision DVR 44HD User Manual...
  • Page 17 Note: You can configure the recording parameters of each individual camera for the different recording schedules in the recording menu. 9. When all the required changes have been entered, a summary page appears showing all the settings. TruVision DVR 44HD User Manual...
  • Page 18 2BChapter 3: Getting started Click Finish to exit the Wizard. The recorder is now ready to use. For a description of the recorder main menu, see “Menu overview” on page 24. TruVision DVR 44HD User Manual...

  • Page 19: Operating Instructions

    The function buttons on the front panel control can be used to operate most, but not all, of the main functions of the recorder. The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 9 on page 18 for more information. TruVision DVR 44HD User Manual...
  • Page 20 Front panel lock You can lock or unlock the front panel with a key. It provides access to the HDDs. Menu and Search buttons Menu: Enter/exit the main menu. Search: Enter the advanced search menu. TruVision DVR 44HD User Manual...
  • Page 21 Use the soft keyboard to enter numerals 0 to 9. USB 2.0 port There are two USB ports. Use the USB ports to archive video, upgrade firmware, use a USB mouse or connect a USB CD/DVD burner. TruVision DVR 44HD User Manual...
  • Page 22 Press to control the movement of the PTZ camera. Zoom +/- Press to zoom in and out. Preset Press Preset and a numeric button to call the specified preset. Tour Press Tour and a numeric button to call the specified shadow tour. TruVision DVR 44HD User Manual...

  • Page 23: Using The Mouse

    Right button Single-Click Live view: Display menu. Menu: Exit the current menu and return to higher level. Scroll-wheel Scroll Up Live view: Return to the previous window. Menu: Move the selection to the previous item. TruVision DVR 44HD User Manual...

  • Page 24: Using The Ir Remote Control

    Select a camera, and enter a number in a menu option. Display Switch between the different multiview formats. Mon A and Mon B Switch between monitors A and B. Live Return to live view mode. TruVision DVR 44HD User Manual...
  • Page 25 To place batteries into the IR remote control: 1. Remove the battery cover. 2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are correctly placed. 3. Replace the battery cover. TruVision DVR 44HD User Manual...

  • Page 26: Menu Overview

    3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes. Note: See Table 3 on page 18 for the description on how to access the menu options using the front panel. TruVision DVR 44HD User Manual...
  • Page 27 Right-click the mouse and select Menu from the pop-up menu. The main menu window appears. The Display Settings window appears by default. 2. Click the required menu icon to display its submenu options. Modify the configuration parameters as required. TruVision DVR 44HD User Manual...

  • Page 28: Exiting The Main Menu

    Alphanumeric characters Backspace Punctuation Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view, or click Exit in a main menu. TruVision DVR 44HD User Manual...

  • Page 29: Live View

    Indicates manual recording. Indicates that live view is locked from the front panel. Mouse actions are still allowed. Event icon Indicates alarm and system notifications. Clicking the icon opens a window that lists the alarms and notifications. TruVision DVR 44HD User Manual...

  • Page 30: Video Output

    The list of commands available depends on which monitor is active; main or auxiliary (monitor B). See Table 7 on page 29. The default settings of these commands are provided in the appendix under “Default menu settings” on page 154. TruVision DVR 44HD User Manual...
  • Page 31 Playback the recorded video of the selected day from the selected camera. The current day is selected by default. See “24-hour playback” on page 39 for more information. Monitor A Switch between monitors A (main) and B (event). TruVision DVR 44HD User Manual...

  • Page 32: Single And Multiview Display Mode

    The live view toolbar in live view lets you quickly access regularly used commands. Position the cursor over a video image and left- click the mouse. The toolbar appears (see Figure 16 on page 31). TruVision DVR 44HD User Manual...
  • Page 33 Auxiliary Focus: Automatically focus the camera lens for the sharpest picture. Lens Initialization: Initialize the lens of a camera with a motorized lens, such as PTZ or IP cameras. This function helps to maintain lens focus accuracy over prolong periods of time. TruVision DVR 44HD User Manual...

  • Page 34: Digital Zoom

    4. To exit digital zoom, right-click the mouse. PTZ preset and tours When in live view you can quickly call up the list of existing presets, preset tours and shadow tours by using the front panel, remote control, mouse and keypad. TruVision DVR 44HD User Manual...
  • Page 35 PTZ dome cameras. Jumps to the home position. Select PTZ command Displays the desired function from the scroll bar: camera, preset, preset tour or shadow tour. Exit Exits the PTZ control panel. TruVision DVR 44HD User Manual...
  • Page 36 The PTZ control panel appears. 2. Scroll the toolbar to Shadow Tour and double-click the shadow tour from the list. The camera immediately carries out the shadow tour movement. TruVision DVR 44HD User Manual...

  • Page 37: Playback Functionality

    The playback video can be set up to display a time/date stamp for evidentiary purposes (see “Camera OSD” on page 61). The playback windows for 24-hour playback and for the results of a search are slightly different. TruVision DVR 44HD User Manual...
  • Page 38 The playback control toolbar It is easy to manually control playback using the playback control toolbar. See Figure 12 on page 37 below. Note: The playback control toolbar does not appear for instant playback. TruVision DVR 44HD User Manual...
  • Page 39 For playback from search mode, quit playback and return to the search window. Playback bar: This bar displays the playback recording. It indicates in color the type of recording. Constinuous recording is shown in Figure 12. TruVision DVR 44HD User Manual...

  • Page 40: Playback Mouse Menu

    Use the live view toolbar to perform instant replay of a predefined period (default time is five minutes). This can be useful to review an event that has just happened. Only one camera at a time can be selected. TruVision DVR 44HD User Manual...

  • Page 41: 24-Hour Playback

    Check the desired cameras and/or another day. Up to 8 cameras can be selected. Playback starts immediately you have selected the camera and times. Note: A message appears if there are no recordings found during this period. TruVision DVR 44HD User Manual...

  • Page 42: Playback Speed And Skip Time

    From the playback window using the mouse: Click to jump recorded video forwards and backwards by a set skip time. — Or — Click a location on the timeline for where you want playback to start. TruVision DVR 44HD User Manual...

  • Page 43: Play Back Frame-By-Frame

    You can bookmark the important scenes in a recorded file for later reference. Bookmarks flag the start of a scene. Up to 64 bookmarks can be saved in a video file. There are two types of bookmarks: TruVision DVR 44HD User Manual...
  • Page 44 The bookmark is saved. 3. Click the bookmark management button to see the list of bookmarks saved. The name of a bookmark can be edited. The bookmark can also be deleted. TruVision DVR 44HD User Manual...

  • Page 45: Searching Files

    Time and date: Search all video by time and date of recording. Event: Search only event recorded files. Files can be searched by alarm inputs, motion detection, text insertion, or intelligent alarms. Bookmark: Search recorded files with bookmarks. TruVision DVR 44HD User Manual...

  • Page 46: Search For Motion Events In Playback

    Search menu. The motion search view opens. By default the central area of the view already has a motion detection zone marked. 2. In the motion search view, click one of the icons in the toolbar to mark the area in which the recorder needs to search for motion. TruVision DVR 44HD User Manual...

  • Page 47: Search And Play Back Recordings By Time And Video Type

    2. Select the desired cameras, record type, file type as well as start and end times of the recording. 3. Click Search. The list of search results appears. 4. Click to play back the search results: TruVision DVR 44HD User Manual...

  • Page 48: Search And Playback Recordings By Event

    - Click Play to playback the footage - Click Archive to archive results - Click Details to display more information about an event. Note: You can modify the pre- and post-play periods of a recording. TruVision DVR 44HD User Manual...

  • Page 49: Search Bookmarked Recordings

    Click their Play buttons to see them in full- screen mode. 7. To see a slideshow of all the snapshots found, click the  or  buttons on the snapshot toolbar to sequence forwards or backwards through the shots. TruVision DVR 44HD User Manual...

  • Page 50: Log Search

    The recorder can run a disk analysis to get a broader sense of the video data stored on the HDD. This video data can include alarms, events, video loss, and more. However, you cannot access video for playback. TruVision DVR 44HD User Manual...

  • Page 51: Archiving Files

    The unit starts to download all the files listed. Note: If there is a capacity limitation on the backup device, only the most recent files will be backed up. A message will appear to confirm when the download is complete. TruVision DVR 44HD User Manual...

  • Page 52: Archive Menu

    Create a new folder on the backup device. Files from the recorder can be archived to a specific folder. Format Format the USB/eSATA drive. Archive Start downloading selected files onto the backup device. Cancel Cancel search and return to previous menu. TruVision DVR 44HD User Manual...

  • Page 53: Create And Archive Video Clips

    5. Click the playback timeline where you want the video clip to stop and click the Clipping button. 6. Repeat for additional clips. 7. Exit playback mode. A message appears asking if you want to save the video clips. TruVision DVR 44HD User Manual...

  • Page 54: Play Back Archived Files On A Pc

    Note that in some cases a limited file player is included in the recorder. If so, when opening the file player on your PC, the software will prompt a message stating that a full version of the player is available for download from our website. TruVision DVR 44HD User Manual...

  • Page 55: Display Settings

    Figure 17: Display Settings window Table 11: Description of the Display setup window Option Description Monitor Video Format The recorder can support NTSC or PAL video output. The video standard used is auto detected but can be manually changed. TruVision DVR 44HD User Manual...

  • Page 56: Layout

    The Layout window allows you to define the layout of each of the different views as they are shown when selecting the different live views or the sequencing order. The cameras are sequenced in numeric order by default. You can change the order of the cameras for all monitors. TruVision DVR 44HD User Manual...
  • Page 57 See Figure 18 below. Each video tile displays both the order of the camera on screen and the camera number. Figure 18: Camera layout window Multiview layout selection bar Camera order in the sequence Camera number selection TruVision DVR 44HD User Manual...

  • Page 58: Camera Setup

    (see Figure 19 on page 57). The number of cameras displayed depends on the recorder model. You can also select a camera to live view the image. When an analog camera is enabled or disabled, the system must reboot for the changes to take effect. TruVision DVR 44HD User Manual...

  • Page 59: Ip Camera Status

    The maximum number of IP cameras that can be connected depends on the number of analog cameras enabled. You may need to disable an analog camera to add an IP camera. TruVision DVR 44HD User Manual...
  • Page 60 5. To test if a camera connection is operational, select the desired camera from the list of devices connected to the recorder and click Live. A pop-up window should appear showing the camera’s live view. TruVision DVR 44HD User Manual...

  • Page 61: Camera Recording Settings

    Stream Type: Select the type of stream to record, either video or video and audio. • Resolution: Select the resolution of the recording. Options include: 1920*1080 (1080P), 1280*720 (HD720P), 960*576 (960H), 704*576 (4CIF), 640*480 (VGA), 352*288 (CIF). TruVision DVR 44HD User Manual...
  • Page 62 5. If you want to save these parameters to another camera, click Copy and select the camera in the pop-up window that appears. Click and return to the main window. 6. Click Apply to save the settings. TruVision DVR 44HD User Manual...

  • Page 63: Snapshots

    The on-screen display (OSD) settings appear in live view mode and include the camera name, time and date. They are part of the image and are therefore also recorded. To configure the OSD settings: 1. From the menu toolbar, click Camera Setup > Camera OSD. TruVision DVR 44HD User Manual...

  • Page 64: Image Settings

    2. Select the camera for which to adjust the video image settings (Standard, Indoor, Dim Light, or Outdoor). 3. Adjust the brightness, contrast, saturation, hue, sharpness and digital noise reduction values by dragging each scroll bar. TruVision DVR 44HD User Manual...

  • Page 65: Motion Detection

    Click Actions. The Actions window appears. Click the Trigger Channel tab and select the cameras that will record when a motion alarm is triggered. Click Apply to save the settings. 8. Select the arming schedules for motion detection. TruVision DVR 44HD User Manual...

  • Page 66: Line Crossing Detection

    A series of linkage methods can be triggered if an object is detected crossing the line. Figure 21: Line crossing detection window TruVision DVR 44HD User Manual...
  • Page 67 Enable Alarm Audio Trigger an audible beep when a line crossing detection alarm is detected. Notify Alarm Host Send an exception or alarm signal to remote management software when a line crossing detection alarm occurs. TruVision DVR 44HD User Manual...

  • Page 68: Intrusion Detection

    Intrusion detection You can set up an area in the surveillance scene to detect when intrusion occurs. If someone enters the area, a set of alarm actions can be triggered. TruVision DVR 44HD User Manual...
  • Page 69 > Arming Schedule. Select the day of the week and the time. 11. Specify the action when a line crossing detection alarm is triggered. Click Settings > Actions and check one or more response methods. TruVision DVR 44HD User Manual...

  • Page 70: Privacy Mask

    Up to four privacy masks can be defined for one analog camera. For IP cameras, the amount of privacy masks is determined by the amount supported by the camera. TruVision DVR 44HD User Manual...

  • Page 71: Camera Tamper

    2. Select a camera to configure for video loss detection. 3. Check the Enable Tamper-proof box to enable the feature. 4. Select the tamper detection sensitivity level by clicking the sensitivity scroll bar. Higher sensitivity is to the right of the bar. TruVision DVR 44HD User Manual...

  • Page 72: Restricted Access Camera

    A restricted access camera is not displayed on screen when no user is logged in. Instead a person walking by sees a black screen. See Figure 23 below. Figure 23: Example of a restricted access camera image TruVision DVR 44HD User Manual...

  • Page 73: Configure Ptz Settings

    The PTZ dome camera used must be able to support a preset command. Note: Appendix G “Supported PTZ commands” on page 152 for the complete list of PTZ commands available by camera protocol. TruVision DVR 44HD User Manual...
  • Page 74 2. Use the directional, zoom, focus and iris buttons to position the analog camera in the desired preset location. 3. Check Save Preset and enter a preset number. The preset is enabled and stored in the camera. TruVision DVR 44HD User Manual...
  • Page 75 Select the preset number, dwell time and speed of the step. Click to save the settings. Note: A preset tour should have at least two presets. 4. Repeat step 3 to configure other steps in the preset tour. TruVision DVR 44HD User Manual...

  • Page 76: V-Stream Encoding

    TruVision Navigator or third party software implementation. This feature is particularly useful if you have limited bandwidth available on a remote location but still want to be able to view all camera tiles at once. TruVision DVR 44HD User Manual...
  • Page 77 Display Settings > Layout > Video Output Interface and select Main BNC. 5. Select the desired sequence order of the cameras. 6. Click Apply to save the settings and Exit to return to live view. TruVision DVR 44HD User Manual...

  • Page 78: Network Settings

    Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your recorder requires specific IP addresses or port numbers. To configure general network settings: 1. From the menu toolbar, click Network Settings > Network Settings. TruVision DVR 44HD User Manual...
  • Page 79 ISP for the information. Server Port Use the server port for remote client software access. The port range is between 1024 and 65535. Enter the server port value. The default value is 8000. TruVision DVR 44HD User Manual...

  • Page 80: Pppoe Settings

    1. From the menu toolbar, click Network Settings > PPPoE. Check the enable PPPoE box. 3. Enter your user name and password and confirm the password. 4. Click Apply and manually reboot the recorder to save the settings. TruVision DVR 44HD User Manual...

  • Page 81: Ddns Settings

    3. Select one of the DDNS types listed: ezDDNS: Click the Get URL button. The URL address to access the unit is displayed. If no host name is specified, the DDNS will allocate one automatically. TruVision DVR 44HD User Manual...

  • Page 82: Ntp Server Settings

    Interval (min): Time in minutes to synchronize with the NTP server. The value can be between 1 and 10080 minutes. Default is 60 minutes. • NTP Server: IP address of the NTP server. • NTP Port: Port of the NTP server. TruVision DVR 44HD User Manual...

  • Page 83: E-Mail Settings

    We recommend that you test the email settings after entering values in the email window. 4. Click Apply to save the settings and click Exit to return to live view. Note: We recommend that you test the email settings after entering values in the Email window. TruVision DVR 44HD User Manual...

  • Page 84: Configure An Ftp Server To Store Snapshots

    You can select one of two methods to set up UPnP: Automatic mapped type: The recorder automatically uses the free ports available that were set up in the Network Settings menu. TruVision DVR 44HD User Manual...

  • Page 85: Network Status

    MAC address, MTU, sending/receiving rate, and NIC type. The Network Detection window shows the network traffic between the recorder and your local network. You can also check the network connection status by testing its delay and packet loss. TruVision DVR 44HD User Manual...
  • Page 86 4. Click Exit to return to live view. To check network status: 1. When all the network parameters have been set, click the Status button to confirm that all parameters are operating correctly. TruVision DVR 44HD User Manual...

  • Page 87: Export Network Packet Data

    2. The latest information is displayed on the bandwidth used by remote live view and playback as well by Net Receive Idle and Net Send Idle. Click Refresh to update the information. 3. Click Exit to return to live view. TruVision DVR 44HD User Manual...

  • Page 88: Recording

    Wednesday (Wed), Thursday, (Thu), Friday (Fri), Saturday (Sat), and and Holiday (if enabled).. 4. Recording type. There are five types of recording to select, which are color-coded:  TL-Hi (Dark green): High quality time lapse. Records high quality video. TruVision DVR 44HD User Manual...
  • Page 89 To set up a daily recording schedule: 1. From the menu toolbar, click Recording > Recording Schedule. 2. Select a camera. 3. Check the Enable Recording box. 4. Click Edit. The following window is displayed: TruVision DVR 44HD User Manual...

  • Page 90: Modify The Instant Replay Duration

    The live view toolbar in live view lets you quickly replay recorded video for a preprogrammed period. You can easily change this preprogrammed time period. See page 30 for more information on the live view toolbar. TruVision DVR 44HD User Manual...

  • Page 91: Manual Recording

    This option lets you select more than one camera at a time. Go to Recording > Manual Recording to access the manual recording menu and check the boxes of the cameras to start or stop manual recording. TruVision DVR 44HD User Manual...

  • Page 92: Alarm And Event Setup

    Only analog cameras can be selected. Click Apply to save the settings. 6. Select the recording schedules for the external alarm. TruVision DVR 44HD User Manual...

  • Page 93: Set Up Alarm Outputs

    To set up an alarm output: 1. From the menu toolbar, click Alarm & Event Setup > Alarm Output. 2. Select the alarm output. 3. Select a timeout option between 5 and 600 seconds or select “Manually Clear”. TruVision DVR 44HD User Manual...

  • Page 94: Manual Trigger

    Alarm & Event Setup > Buzzer Settings and select a buzzer time limit for the system and camera alarms. Select Mute, 5 s, 10 s, 20 s, 30 s, 60 s, 120 s, 240 s, or Constant. Default is mute. TruVision DVR 44HD User Manual...

  • Page 95: Alarm Notification Types

    Note: The list of options available depends on the system alarm selected. 4. Repeat steps 2 and 3 for other system notification types. 5. Click Apply to save the settings. 6. Click Exit to return to live view. TruVision DVR 44HD User Manual...

  • Page 96: Detect Video Loss

    See page ““Types of system alarm notifications” above for the descriptions. Click Apply save the settings. 7. Click to return to the main window 8. Click Copy to copy these settings to other cameras, if required, and then click Apply save the changes. TruVision DVR 44HD User Manual...

  • Page 97: Remote Alarm Host Setup

    Up to three alarm hosts can be set. For each alarm host, the default port is 5001, 5002, and 5003. 3. Click Apply to save the settings. 4. Click Exit to return to live view. TruVision DVR 44HD User Manual...

  • Page 98: Device Management

    You can set up the date and time that will appear on-screen as well as on time stamped recordings. The start and end time of daylight saving time (DST) in the year can also be set. DST is deactivated by default. See Figure 20 on page 97 for the Time settings screen. TruVision DVR 44HD User Manual...
  • Page 99 Enter the start date and time for daylight savings. Enter the end date and time for daylight savings. DST Bias Set the amount of time to move DST forward from the standard time. Default is 60 minutes. TruVision DVR 44HD User Manual...

  • Page 100: General Recorder Settings

    Check the box to enable/disable and click Apply. Default is Disable. Enable Wizard Immediately start the wizard without rebooting the system. Check the box to enable/disable and click Apply. Default is Enable. Note: For enhanced security, it is recommended to disable. TruVision DVR 44HD User Manual...

  • Page 101: Configuration Files

    Enter the Admin password, click OK, and then click to confirm that you want to restore all parameters to default.  Or  To restore all parameters, except network settings, to default factory settings: TruVision DVR 44HD User Manual...

  • Page 102: Upgrade System Firmware

    Device Management > Holiday. 2. Select a holiday period from the list and click its Edit button to modify the settings. The Edit window appears. 3. Enter the name of the holiday period and click Enable. TruVision DVR 44HD User Manual...

  • Page 103: Text Insertion

    For this reason, please consult your local technical support or sales representative for more information. Configure the RS-232 port Use the RS-232 menu under Device Management to configure the RS-232 parameters such as baud rate, data bit, stop bit, parity, flow control, and interface. TruVision DVR 44HD User Manual...
  • Page 104 ProBridge: POS and ATM text insertion supported via the ProBridge accessory connected to the RS-232 port. See “Text insertion” on page 101 for more information. Challenger: NTP time sync supported to foreign device over the RS-232 port. Technical Support: Console mode. TruVision DVR 44HD User Manual...

  • Page 105: Storage Management

    Storage Management > Information. 2. Select the HDD to be initialized. 3. Click the Initialize button to begin initialization. After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal. TruVision DVR 44HD User Manual...

  • Page 106: Managing Esata

    HDD quota management. This function lets you allocate different storage capacities for both recordings and snapshots to each camera. Note: If the overwrite function is enabled, the maximum capacity for both recordings and snapshots is set to zero by default. TruVision DVR 44HD User Manual...
  • Page 107 4. Check the channels to be added to this group. Note: By default, all channels belong to HDD group 1. 5. Click Apply to save the settings. 6. Continue to configure the recorder or click Exit to return to live view. TruVision DVR 44HD User Manual...

  • Page 108: S.m.a.r.t. Settings

    S.M.A.R.T. settings S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) reports on a variety of hard drive attributes. It helps ensure that the HDD is functioning properly at all times while protecting video stored on the hard drive. TruVision DVR 44HD User Manual...

  • Page 109: Bad Sector Detection

    Bad sector detection You can improve the performance of your HDDs by ensuring that they have no bad sectors. Bad sectors can slow down an HDD when reading or writing data, for example. TruVision DVR 44HD User Manual...

  • Page 110: Install Hdds

    ESD damage. To install a HDD: 1. Unpack the recorder box. 2. Unpack the recorder HDD box. Note: HDDs in the shipping box are pre-mounted with their rail kits/caddy. TruVision DVR 44HD User Manual...

  • Page 111: Add A Network Storage System

    9. Initialize the new HDDs. See “Initialize a HDD” on page 103. Add a network storage system You can install a network storage system (NAS) to remotely store recordings. To install a network storage system (NAS): 1. From the menu toolbar, click Storage Management > Information. TruVision DVR 44HD User Manual...
  • Page 112 6. Enter the network storage directory. Click Search to find available directories on the NAS. 7. Click and return to the HDD Information window. 8. Click Apply to save and then Exit to return to live view. TruVision DVR 44HD User Manual...

  • Page 113: User Management

    Only a system administrator can create a user. You can add up to 16 new users. To add new users: 1. From the menu toolbar, click User Management. 2. Click to enter the Add User window. TruVision DVR 44HD User Manual...

  • Page 114: Customize A User's Access Privileges

    Local Camera Management: Locally add, delete, and edit IP cameras. • Local Advanced Operation: Access HDD management (including the initialization and modification of disk properties). Update system firmware as well as stop the I/O alarm output. • Local Shutdown/Reboot: Shutdown or reboot the recorder. TruVision DVR 44HD User Manual...

  • Page 115: Remote Configuration Settings

    2. Click the Permission button for the user whose access privileges need to be changed. The Permissions pop-up window appears. 3. Click Apply to save the settings. TruVision DVR 44HD User Manual...

  • Page 116: Delete A User

    4. Enter the new admin password and confirm it. Change the admin MAC address, if required. Click to save the settings and return to the previous window. 5. Click Exit to return to live view. TruVision DVR 44HD User Manual...

  • Page 117: System Information

    You can view the device name, model, serial number, firmware version, and encoding version. 3. To view camera information, click Camera. You can view the information on each camera: camera number, camera name, status, motion detection, tamper proof, video loss, preview link sum, and preview link information. TruVision DVR 44HD User Manual...
  • Page 118 “Preview Link Information” lists all the IP addresses of the streams viewed by the recorder. 5. To view alarm input information, click Alarm Inputs. You can view the alarm input number, alarm name, alarm type, alarm status, and triggered camera. TruVision DVR 44HD User Manual...
  • Page 119 MAC address, serer port, HTTP port, multicast IP, RTSP service port, enable Telnet, and total bandwidth limit (Kbps). 8. To view HDD information, click HDD. You can view the HDD label, status, capacity, free space, property, type, and group. TruVision DVR 44HD User Manual...

  • Page 120: Search The System Log

    2. Select the search start and end date and times. 3. Under Event, select an option from the drop-down list: All, Alarm, Notification, Operation, or Information. 4. From the Type list, select one of the options: TruVision DVR 44HD User Manual...
  • Page 121 Bookmark, Remote: Delete HDD, Remote: Restore Device Parameters Information All, Local HDD Information, HDD S.M.A.R.T., Start Recording, Stop Recording, Delete Expired Record, System Running Status 5. Click the Search button. A list of results appears. 6. Select a file and click: TruVision DVR 44HD User Manual...
  • Page 122 - Play: Click to start playback of the selected recording. - Export: Click to archive the selected file to a USB device. The export window appears. 7. Click Exit to return to live view. TruVision DVR 44HD User Manual...

  • Page 123: Using The Web Browser

    6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. 8. Click in the Internet Options dialog box. 9. Connect to the recorder for full browser functionality. TruVision DVR 44HD User Manual...

  • Page 124: Access The Web Browser

    The recorder web browser lets you view, record, and play back videos as well as manage all aspects of the recorder from any PC with Internet access. The browser’s easy-to-use controls give you live view to all the recorder functions. See Figure 32 on page 123. TruVision DVR 44HD User Manual...
  • Page 125 Video function toolbar Lets you do the following in live view: Switch between mainstream and substream. Start/stop all streaming from selected cameras. Start recording from selected cameras. Digital zoom. Turn POS/ATM text insertion on/off. TruVision DVR 44HD User Manual...

  • Page 126: Control A Ptz Dome Camera Via The Web Browser

    12. Modify brightness, contrast, saturation, and hue values. Play back recorded video To search and play back recorded video, click Playback on the menu bar to display the Playback page shown in Figure 34 on page 125. TruVision DVR 44HD User Manual...
  • Page 127 Audio and video control toolbar: Digital Zoom Access digital zoom. See “Digital zoom in playback” on page 41 for further information. Text insertion: Click to enable/disable POS/ATM text display in playback. Snapshot: Capture a snapshot of the video. TruVision DVR 44HD User Manual...

  • Page 128: Search For Event Logs

    Search. See Figure 35 on page 127 for an example of the results of a log search. For further information on searching and viewing logs, go to “Search the system log” on page 118. TruVision DVR 44HD User Manual...

  • Page 129: Configure The Recorder Via The Browser

    Go to Browser Configuration to set up the browser parameters. See “Access the web browser” on page 122 for further information. Note: The configuration settings defined remotely are different from those that can be defined locally. TruVision DVR 44HD User Manual...
  • Page 130 Define the v-stream parameters. See “V-stream encoding” on page 74 for more information. Network Settings Network Settings Define the general network settings. See “Network settings” on page 76 for more information. PPPoE Define the PPPoE settings. See “PPPoE settings” on page 78 for TruVision DVR 44HD User Manual...
  • Page 131 See “General recorder settings” on page 98 for more information. Configuration Files Import/export configuration settings, restore default factory settings, and restart the recorder. See “Configuration files” on page 99 for TruVision DVR 44HD User Manual...

  • Page 132: Text Overlay

    Note: This option is not available via the recorder. To add on-screen overlay text: 1. Click the Configuration tab in the browser toolbar and then select Camera Settings > Text Overlay. 2. Select the desired camera. TruVision DVR 44HD User Manual...
  • Page 133 4. Enter the text for string 1 in the column alongside. Up to 44 alphanumeric characters can be used. 5. Repeat steps 3 and 4 for each extra line of text, selecting the next string number. 6. Click Save. TruVision DVR 44HD User Manual...

  • Page 134: Appendix A Specifications

    Support | (Sub-stream at CIF: 6 fps, QCIF: 25 fps (PAL) / 30 fps (NTSC)) Stream type Video, Video & Audio Playback resolution 4CIF / 2CIF / CIF / QCIF / 720P / 1080P Synchronous playback 8-ch 16-ch TruVision DVR 44HD User Manual...
  • Page 135 Relative humidity 10 to 90% Chassis 19-inch rack-mounted 1.5U chassis Dimensions (W x H x D) 442 × 371 × 74 mm (17.4 × 14.6 × 2.91 in.) ≤ 8 kg (17.64 lb.) (without HDD) Weight TruVision DVR 44HD User Manual...

  • Page 136: Appendix B Ptz Protocols

    Appendix B PTZ protocols Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN TruVision DVR 44HD User Manual...

  • Page 137: Appendix C Port Forwarding Information

    Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device.
  • Page 138 20BAppendix C: Port forwarding information If you cannot find any information for your particular router, please contact your router manufacturer or internet service provider for further assistance. TruVision DVR 44HD User Manual...

  • Page 139: Appendix D Connect A Ptz Dome Camera

    Before the PTZ dome cameras are assembled in their housings, set their protocol and address DIP switches for the recorder. See Table 20 on page 138 for different Interlogix PTZ dome camera settings. If you are using PTZ dome cameras from another company, please refer to their configuration instructions.
  • Page 140 21BAppendix D: Connect a PTZ dome camera Table 20: PTZ protocols for Interlogix cameras Camera Switch setting TruVision Mini PTZ Protocol DIP switches: 12X: Indoor Dome • RS-485 (on recorder): 000000 • RS-422 (on I/O box): 100000 RS-485 communication 110000...
  • Page 141 9600 bps 1. Address switches; 2. Baud switches; 0011 = 4800 bps 3. Protocol switches RS-422/RS-485 data connector: CyberDome Protocol switches: Address switches: Select the camera ID DIP switch address as required. RS-485 data connector: TruVision DVR 44HD User Manual...
  • Page 142 1. Protocol switches; 2. Address switches RS-422/RS-485 data connector: Legend Protocol switches: • RS-485 on recorder): • RS-422 (on I/O box): Address switches: Select the camera ID DIP switch address as required. RS-422/RS-485 data connector: TruVision DVR 44HD User Manual...

  • Page 143: Appendix E Ktd-405 Keypad

    YYY represents the recorder storage configuration such as 1T = 1 TB, etc. Wiring the keypad Connect the RS-485 bus of the KTD-405 I/O box to the recorder keypad terminal port. Table 21: Keypad and recorder connections KTD-405 I/O box Recorder connection RS-485 A RS-485 B TruVision DVR 44HD User Manual...

  • Page 144: Setting The Keypad To Work With The Recorder

    To set the keypad in zone mode: 1. Log into the keypad using the Admin password. Hold down the Enter button ) until a beep sounds and then enter the following code: 1 4 7 6. Push the button to confirm. TruVision DVR 44HD User Manual...

  • Page 145: Recorder And Keypad Functions

    If these functions are required, it is recommended to use a mouse in conjunction with the keypad as all recorder functions will then be available. Unavailable keypad functions The following keypad buttons are unavailable when using the keypad to control the recorder: TruVision DVR 44HD User Manual...

  • Page 146: Operating The Keypad

    5. Repeat steps 2 to 4 for each digit of the password. 6. Move the cursor to the Enter button on the soft keyboard and press Enter ) on the KTD-405 keypad to quit the soft keyboard. TruVision DVR 44HD User Manual...

  • Page 147: Recorder Mapping To The Ktd-405 Keypad

    Note. If you press before pressing Enter, option you quit the menu without saving any changes. It is the same as Cancel. Select the zone ID Press zone to connect the keypad to the recorder. TruVision DVR 44HD User Manual...
  • Page 148 ) and move search result screen the joystick to the desired file. Press to start playback. Change playback speed Press and hold esc and then press the left/right arrow buttons or move the joystick to the left/right. TruVision DVR 44HD User Manual...

  • Page 149: Controlling A Camera

    You can modify the PTZ address in the PTZ menu to meet customer requirements (see “Configuring PTZ settings” on page 71). Table 23: Default PTZ camera addresses by zone ID Camera Zone ID of the recorder input TruVision DVR 44HD User Manual...

  • Page 150: Connecting A Ktd-405 Keypad And Dome Camera To The Recorder

    Note: These connections only work with UTC PTZ protocols (see Appendix B “PTZ protocols” on page 134). If you are using another manufacturer’s PTZ protocol, it is not possible to connect both a keypad and dome camera to the recorder. TruVision DVR 44HD User Manual...
  • Page 151 See Table 5 below for the bus addresses to consider when connecting a both keypad and dome camera to the recorder. Table 25: Bus addresses Recorder bus address Recorder video inputs PTZ address range 1-32 00-31 1-32 32-63 1-32 64-95 1-32 96-127 1-32 128-159 1-32 160-191 1-32 192-223 1-32 224-255 TruVision DVR 44HD User Manual...

  • Page 152: Appendix F Maximum Pre-Recording Times

    Note: This information only applies when the bit rate is set to Constant (see “Initializing the recording settings” on page 59 for more information). Constant bit rate Maximum pre-recording time (seconds) 1024 1280 1536 TruVision DVR 44HD User Manual...
  • Page 153 23BAppendix F: Maximum pre-recording times Constant bit rate Maximum pre-recording time (seconds) 1792 2048 3072 4096 TruVision DVR 44HD User Manual...

  • Page 154: Appendix G Supported Ptz Commands

    Left Right Right Auto Zoom Zoom Focus Focus left righ Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN TruVision DVR 44HD User Manual...
  • Page 155 Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN VICON YOULI ** : Aux. 2 # : Aux. 1 TruVision DVR 44HD User Manual...

  • Page 156: Appendix H Default Menu Settings

    Event Full-Screen Monitoring Dwell Time: 10 Alarm Full-Screen Monitoring Dwell Time: 10 Layout Video Output Interface: VGA/HDMI Camera Setup Analog Camera Overview Analog Camera Number: (Null) Camera Name: (Null) Status: (Null) Live View: (Null) IP Camera Status TruVision DVR 44HD User Manual...
  • Page 157 Camera Name: Camera 01 Display Name: Yes Display Date: Yes Display Day: Yes Date Format: MM-DD-YYYY Time Format: 12-hour Display Mode: Non-transparent & Not Flashing OSD font: 32*32 Image Image Settings Camera: Analog 1 Image Setting: Standard TruVision DVR 44HD User Manual...
  • Page 158 Privacy Mask Settings Camera: Analog 1 Enable Privacy Mask: No Zone: (Null) Camera Tamper Camera Tamper Settings Camera: Analog 1 Enable Camera Tamper: No Actions: Arming Schedule - All day for whole week; Actions: (Null) Sensitivity: 0 TruVision DVR 44HD User Manual...
  • Page 159 IPv4 Subnet Mask: 255.255.255.0 IPv4 Default Gateway: 192.168.1.1 Mac Address: Preferred DNS Server: (Null) Server Port: 8000 Multicast IP: (Null) Enable Telnet: No IPv6 Address1: (Null) IPv6 Address2: (Null) IPv6 Address Gateway: (Null) MTU: 1500 TruVision DVR 44HD User Manual...
  • Page 160 User Name: (Null) Password: (Null) SMTP Server: (Null) SMTP Port: 25 Enable SSL: No Sender: (Null) Sender’s Email Address: (Null) Select Receiver: Receiver 1 Receiver Name: (Null) Receiver’s Address: (Null) Include Snapshot: Disable Interval: Disable TruVision DVR 44HD User Manual...
  • Page 161 Network Delay, Packet Loss Test: Select NIC, Destination Address Network Packet Archive: Device Name LAN1: 192.168.1.82 Network Statistics Network Stat. Type: Bandwidth IP Camera: (Null) Remote Live View: 0bps Remote Playback: 0bps Net Total Idle: 60Mbps TruVision DVR 44HD User Manual...

  • Page 162: Camera: Analog 1

    Alarm Output Name: (Null) Time Out: 5 s Actions: All day for whole week Manual Trigger Manual Alarm Trigger: No Buzzer Settings System Buzzer Time: Constant Camera Buzzer Time: Constant Notifications Notification Display Event Icon: Yes TruVision DVR 44HD User Manual...
  • Page 163 Time Format: 12-hour Display Day: Disable System Date: Current System Date System Time: Current System Time Auto DST Adjustment: Disable Enable DST: No From: Apr 1st Sun 2:00 To: Oct last Sun 2:00 DST Bias: 60 minutes TruVision DVR 44HD User Manual...

  • Page 164: Stop Bit: 1

    Text Insertion Enable Text Insertion: No Access Device: ATM/POS Access Mode: Probridge Start String: (Null) RS-232 Settings RS-232 Settings Baud Rate: 115200 Data Bit: 8 Stop Bit: 1 Parity: None Flow Ctrl: None Interface: ProBridge TruVision DVR 44HD User Manual...

  • Page 165: Camera: Analog 1

    Flags ; Threshold ; Value ; Worst ; Raw Value Bad Sector Detection HDD No.: (Null) HDD Capacity: (Null) Block Capacity: (Null) Status: (Null) Error Count: (Null) User Management Users User Management admin:1234 operator: 4321 TruVision DVR 44HD User Manual...

  • Page 166: Ipv4 Address

    Network Network NIC: IPv4 Address: IPv4 Subnet Mask IPv4 Default Gateway IPv6 Address 1 IPv6 Address 2 IPv6 Default Gateway Preferred DNS Server Alternate DNS Server Enable DHCP Enable PPPOE PPPOE Address PPPOE Subnet Mask TruVision DVR 44HD User Manual...

  • Page 167: Mac Address

    25BAppendix H: Default menu settings PPPOE Default Gateway MAC Address Server Port HTTP Port Multicast IP Label; Status; Capacity; Free Space; Property; Type; Group Log search Log search Start Time: End Time: Event: All Type: All TruVision DVR 44HD User Manual...

  • Page 168: Index

    108 Date properties, 106 configuring display, 96 Holiday schedules DDNS settings, 79 recording, 100 Default settings restore, 99 Digital zoom description, 32 Import configuration settings, 99 playback, 36 Instant playback, 38 playback, 38 IP camera TruVision DVR 44HD User Manual...
  • Page 169 76 Network settings for browser, 122 Network status, 83 Network traffic Recorder address checking, 83 change, 98 Notifications Recorder name alarm types, 93 change, 98 external alarms, 90 Recording NTP server, 80 recording schedules, 86 TruVision DVR 44HD User Manual...
  • Page 170 System logs playback, 118 search, 118 Tampering detecting video tampering, 69 Text insertion via the browser, 101 Text overlay, 130 Time configuring display, 96 User privileges camera configuration, 113 local configuration, 112 remote configuration, 113 TruVision DVR 44HD User Manual...

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