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Interlogix TruVision DVR 12 User Manual

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TruVision DVR 12 User
Manual
P/N 1072798C-EN • REV 1.0 • ISS 21AUG14

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Summary of Contents for Interlogix TruVision DVR 12

  • Page 1 TruVision DVR 12 User Manual P/N 1072798C-EN • REV 1.0 • ISS 21AUG14...
  • Page 2 Copyright © 2014 United Technologies Corporation. Interlogix is part of UTC Building & Industrial Systems, a unit of United Technologies Corporation. All rights reserved. Trademarks and Trade names used in this document may be trademarks or registered patents trademarks of the manufacturers or vendors of the respective products.

  • Page 3: Table Of Contents

    Setting up external alarms 34 Triggering or clearing alarm outputs manually 36 Setting up system notifications 36 Detecting video loss 37 Detecting video tampering 38 Chapter 6 Network settings 39 Configuring general network settings 39 Configuring PPPoE 40 TruVision DVR 12 User Manual...
  • Page 4 Configuring time and date 74 General settings 75 V-stream encoding 78 Chapter 10 Controlling a PTZ camera 79 Configuring PTZ settings 79 Calling up presets, preset tours and shadow tours 80 Setting and calling up presets 81 TruVision DVR 12 User Manual...
  • Page 5 Deleting a user 114 Modifying a user 114 Changing the Admin password 114 Chapter 16 Using the web browser 116 Windows Vista and 7 users 116 Accessing the web browser 117 Web browser overview 117 TruVision DVR 12 User Manual...
  • Page 6 Wiring the keypad 133 Setting the keypad to work with the recorder 134 Operating the keypad 136 Appendix E Maximum pre-recording times 141 Appendix F Supported PTZ commands 143 Appendix G Default menu settings 146 Index 155 TruVision DVR 12 User Manual...

  • Page 7: Product Introduction

    Default settings to access the device Default user names and passwords See Table 1 on page 6 for the list of default user names and passwords. Go to Chapter 15 “User management” on page 111 for further information. TruVision DVR 12 User Manual...
  • Page 8 Ports: When using the browser: When using TruNav: RTSP port: 554 RTSP port: 554 HTTP port: 80 Server/Client software port: 8000 Go to Chapter 16 “Using the web browser” on page 116 for further information. TruVision DVR 12 User Manual...

  • Page 9: Installation

    When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. TruVision DVR 12 User Manual...

  • Page 10: Back Panel

    CD with software and manuals • TruVision DVR 12 Quick Start Guide • TruVision DVR 12 User Manual (on CD) • TruVision Recorder Operator Guide (on CD) Back panel The figures on the next page show the back panel connections and describe each connector on typical TVR 12 digital video recorder.

  • Page 11: Monitor Connections

    The recorder supports up to 1920 × 1080 / 60 Hz resolution in VGA. The monitor resolution should be at least 1024 × 768. Adjust your monitor accordingly to this resolution. TruVision DVR 12 User Manual...

  • Page 12: Audio Inputs And Output

    143 for the PTZ commands supported by each protocol. Each PTZ camera must be set up individually. For information on configuring PTZ dome camera settings, see Chapter 10, “Controlling a PTZ camera” on page TruVision DVR 12 User Manual...
  • Page 13 Dome camera Recorder back panel RS-485 port Configuring the PTZ protocols for Interlogix cameras Before the PTZ dome cameras are assembled in their housings, set their protocol and address DIP switches for the recorder. See Table 3 on page 12 for different Interlogix PTZ dome camera settings.
  • Page 14 Table 2: PTZ protocols for Interlogix cameras Camera Switch setting TruVision Mini PTZ Protocol DIP 12X: Indoor Dome switches: • RS-485 (on recorder): 000000 • RS-422 (on I/O 100000 box): RS-485 110000 communication DIP switches: Camera ID DIP Select the 1.
  • Page 15 1. Address switches; 2. Baud switches; Baud rate: 0000 = 3. Protocol switches 9600 bps 0011 = 4800 bps RS-422/RS-485 data connector: CyberDome Protocol switches: Address switches: Select the camera ID DIP switch address as required. RS-485 data connector: TruVision DVR 12 User Manual...
  • Page 16 1. Protocol switches; 2. Address switches RS-422/RS-485 data connector: Legend Protocol switches: • RS-485 on recorder): • RS-422 (on I/O box): Address switches: Select the camera ID DIP switch address as required. RS-422/RS-485 data connector: TruVision DVR 12 User Manual...

  • Page 17: Connecting A Ktd-405 Keypad And Dome Camera To The Recorder

    1. KTD-405 keypad 5. RJ45 cable control (use the cable provided with the equipment) 2. RS-232 programming port 6. I/O box 3. RS-485 and RS-422 in/out 7. Recorder back panel 4. RS-485 termination switch 8. Dome camera TruVision DVR 12 User Manual...

  • Page 18: Brackets

    Figure 5: Rack-mount installation To install the racks: 1. Attach the two small front-rack mount ears (A) to the recorder (screws are supplied). 2. Attach the recorder to the front rails (B) (screws are not supplied). TruVision DVR 12 User Manual...

  • Page 19: Getting Started

    To reboot the recorder: 1. In live view mode, right-click the mouse and click Menu. The main menu window appears. 2. Select the Power Manager icon. 3. In the Shutdown popup menu, select Reboot. Click to confirm shutdown. TruVision DVR 12 User Manual...

  • Page 20: Using The Setup Wizard

    Select the desired time zone, date format, system time, and system date. Note: Daylight saving time (DST) cannot be configured from the Wizard. See “Configuring time and date” on page 74 for more information on DST. TruVision DVR 12 User Manual...
  • Page 21 8. HDD management: Configure your HDD settings as required. After configuring your HDD settings, click Initialize to initialize the HDD and Next to move to the next page, or Previous to return to the previous page. TruVision DVR 12 User Manual...
  • Page 22 A soft keyboard will appear to enter the characters. 10. When all the required changes have been entered, a page appears showing all the settings. Click Finish to exit the Wizard. The recorder is now ready to use. TruVision DVR 12 User Manual...
  • Page 23 For a description of the recorder main menu, see “Menu overview” on page TruVision DVR 12 User Manual...

  • Page 24: Recording

    See Chapter 7 “HDD management” on page 49 for more information. To configure recording settings: 1. From the menu toolbar, click Video Schedule > Encoding > Record. 2. Select the camera you want to configure. TruVision DVR 12 User Manual...
  • Page 25 6. Click the Capture tab and configure the settings for captured image, such as resolution. Click Apply to save the settings. 7. Click Back to return to live view. TruVision DVR 12 User Manual...

  • Page 26: Configuring Overwrite

    2. Enter the number of days to be recorded and the resolution. Also specify whether the recording period will include weekdays and weekends. 3. Click Calculate. The recommended maximum values for the frame rate, bit rate, and HDD free space are then displayed. TruVision DVR 12 User Manual...

  • Page 27: Defining A Recording Schedule

     Alarm (Red): Records only alarms.  None (Grey): No recording during this period. 5. Timeline. There is a 24-hour time line for each day. Up to eight recording periods can be scheduled during the 24-hour period. TruVision DVR 12 User Manual...

  • Page 28: Daily Schedules

    To copy the current schedule settings to another day of the week, click Copy. Select the number of the day of the week to which to copy the schedule. Click to save changes and return to the Edit window. TruVision DVR 12 User Manual...

  • Page 29: Holiday Schedules

    The recorder can be scheduled to record when an alarm is triggered by an external alarm device such as a PIR detector or dry contacts. For information on scheduling external alarms, see “Triggering or clearing alarm outputs manually” on page 36. TruVision DVR 12 User Manual...

  • Page 30: Protecting Recorded Files

    3. Click Search. A list of recordings, similar to the figure below, matching the search parameters is displayed. 4. Select the file you want to lock/unlock. The Locked column indicates whether a file is locked or not. TruVision DVR 12 User Manual...

  • Page 31: Manual Recording

    During manual recording, the manual recording status icon appears on screen (see “Status information” on page 65). You can also check to see if a camera is TruVision DVR 12 User Manual...

  • Page 32: Capturing Text Insertions

    The recorder supports Point-of-Sale (POS) and ATM text insertion via the UTC ProBridge accessory connected to the RS-232 port on the recorder. The feature is currently only available via the browser (see “Capturing text insertions” on page 125). TruVision DVR 12 User Manual...

  • Page 33: Alarm Settings

    Trigger Alarm Output: Triggers an alarm output or multiple alarm outputs when a notification is detected for an external alarm. See “Setting up external alarms” on page 34 for information on configuring an alarm output. TruVision DVR 12 User Manual...

  • Page 34: Setting Up Motion Detection

    2. Select the analog camera to detect motion. Each camera must be set up individually. 3. Check Enable Motion Detection. 4. Select the areas on-screen to be sensitive to motion. Click and drag the mouse cursor across the window to deselect areas sensitive to motion detection. TruVision DVR 12 User Manual...
  • Page 35 (see page 31 for the list of alarm notification types). Click Apply to save settings. 10. Click to return to the motion detection settings window. 11. Click Back to return to live view. TruVision DVR 12 User Manual...

  • Page 36: Setting Up External Alarms

    Note: The time periods defined cannot overlap. 7. Select the response method to an external alarm. Click the Rule tab to define the method by which you want the recorder to notify you of the alarm. Click Apply to save settings. TruVision DVR 12 User Manual...
  • Page 37 Note: The time periods defined cannot overlap. 5. Click to return to the alarm output window. 6. Click Back to return to live view. TruVision DVR 12 User Manual...

  • Page 38: Triggering Or Clearing Alarm Outputs Manually

    HDD installed or HDD had failed to initialize. • Network Disconnected: Disconnected network cable. • IP Conflicted: Conflict in IP address setting. • Illegal Login: Wrong user ID or password used. • Input/output Video Standards Mismatch: I/O video standards do not match. TruVision DVR 12 User Manual...

  • Page 39: Detecting Video Loss

    8 time periods per day. 7. Click the Apply button to save settings. 8. Click Copy to copy these settings to other cameras. 9. Click Back to return to live view. TruVision DVR 12 User Manual...

  • Page 40: Detecting Video Tampering

    Click Apply to save settings and then to return to the previous window. 8. Click Back to return to live view. TruVision DVR 12 User Manual...

  • Page 41: Network Settings

    Option Description NIC type Network interface card (NIC) is a device used to connect the recorder to a network. Select the NIC type used from the drop- down list. Default value is 10/100M self-adaptive. TruVision DVR 12 User Manual...

  • Page 42: Configuring Pppoe

    2. Check the enable PPPoE box. 3. Enter your user name and password and confirm the password. 4. Click Apply to save the settings. 5. Click Back to return to live view or to continue to configure. TruVision DVR 12 User Manual...

  • Page 43: Configuring Ddns

    Note: You cannot have two recorders with the same host name. To set up DDNS: 1. From the menu toolbar, click Network Settings > DDNS. 2. Check the Enable DDNS box to enable this feature. 3. Select one of the DDNS types listed: TruVision DVR 12 User Manual...

  • Page 44: Configuring An Ntp Server

    National Time Center (IP Address: 210.72.145.44) or europe.ntp.pool.org. If the device is setup in a more customized network, NTP software can be used to establish a NTP server used for time synchronization. TruVision DVR 12 User Manual...

  • Page 45: Configuring Email

    The interval range represents the time range in between the alarm images being sent. For example, if you set the interval range at two seconds, the second alarm image will be sent two seconds after the first alarm image TruVision DVR 12 User Manual...

  • Page 46: Configuring Upnp

    2. From the menu toolbar, click Network Settings > UPnP. 3. Enable the option. 4. From Mapped Type, select Auto or Manual. If Manual is selected, enter the external ports and IP addresses required. 5. Click Apply. TruVision DVR 12 User Manual...

  • Page 47: Configuring Snmp

    The remote alarm host must have the TruVision Navigator server software installed. To set up a remote alarm host: 1. From the menu toolbar, click Network Settings > More Settings. 2. Enter Alarm Host IP and Alarm Host Port. TruVision DVR 12 User Manual...

  • Page 48: Configuring Multicast

    2. Enter the new Server Port and HTTP Port values. Configuring the RTSP service port The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers. TruVision DVR 12 User Manual...

  • Page 49: Telnet Setup

    1. From the menu toolbar, click Network Settings > Net Detect > Network Detection. 2. Under the section “Network Delay, Packet Loss Test”, enter the destination address and click Test. The test result appears in a pop-up window. TruVision DVR 12 User Manual...

  • Page 50: Exporting Network Packet Data

    2. Under the section “Network packet export”, click Refresh to get a list of the local backup devices available. Select one from the list. 3. Click Export. Up to 1M of data can be exported at a time. TruVision DVR 12 User Manual...

  • Page 51: Hdd Management

    After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal. Setting the HDD quota You can allocate on an HDD the maximum permitted storage and snapshot picture capacities from each camera. TruVision DVR 12 User Manual...

  • Page 52: Setting The Hdd Property

    (R/W). If the HDD that is currently being written to is set to read-only, the data is then recorded to the next HDD. If there is only one HDD present, setting it to read-only means the recorder cannot record. TruVision DVR 12 User Manual...

  • Page 53: Checking Hdd Status

    1. From the menu toolbar, click System Settings > Hard Disk. 2. Select the S.M.A.R.T. Settings tab to display its window. 3. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T. information is displayed. TruVision DVR 12 User Manual...

  • Page 54: Searching Video Using Disk Analysis

    The disk analysis screen provides a graphical view of the all video stored on the HDD for each camera. The scale is determined dynamically. The timeline flows from left (oldest) to right (newest) video. See Figure 9 on page 53. TruVision DVR 12 User Manual...
  • Page 55 4. Move the time/date marker to the time period of interest. Click the zoom in and out buttons to focus in and out of the time period for viewing. Note: The playback option is not available. TruVision DVR 12 User Manual...

  • Page 56: Configuring Redundant Recording

    HDD group. You could, for example, save the records from a couple of high priority cameras to one HDD, and save the recordings from all the other cameras to another HDD. TruVision DVR 12 User Manual...
  • Page 57 Record on HDD Group, select the HDD group number. 5. Check the channels to be added to this group. Note: By default, all channels belong to HDD group 1. 6. Click Apply to save the settings. TruVision DVR 12 User Manual...

  • Page 58: Operating Instructions

    The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 9 on page 57 for more information. TruVision DVR 12 User Manual...
  • Page 59 Use the soft keyboard to enter numerals 0 to 9. Live, Menu and Search Live: Switch to live view mode. buttons Menu: Enter/exit the main menu. Search: In live mode, enter the advanced search menu. TruVision DVR 12 User Manual...
  • Page 60 Forward: In live view mode, press to start all-day playback of the currently selected camera. If you are in multiview format, only the camera shown in the top-left corner of the multiview is played back. TruVision DVR 12 User Manual...

  • Page 61: Using The Mouse

    Menu: Move the selection to the next item. Using the IR remote control The recorder is supplied with an infra red (IR) remote control unit. Like the mouse, it can be used to operate all of the main functions of the unit. TruVision DVR 12 User Manual...
  • Page 62 Switch between the different multiview formats. 5. Mon A and Mon B Switch between monitors A and B. 6. Live Return to live view mode. 7. Menu Activate the main menu. 8. Seq Start /stop sequencing. TruVision DVR 12 User Manual...
  • Page 63 2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are correctly placed. 3. Replace the battery cover. Troubleshooting the remote control: If the IR remote control is not functioning properly, perform the following tests: TruVision DVR 12 User Manual...

  • Page 64: Menu Overview

    3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes. Note: See Figure 9 on page 57 for the description on how to access the menu options using the front panel. TruVision DVR 12 User Manual...
  • Page 65 See “Turning on and off the recorder” on page 17. To access the main menu: 1. In live view press the Menu button on the remote control or front panel. - Or - Right-click the mouse and select Menu from the pop-up menu. TruVision DVR 12 User Manual...

  • Page 66: Using The Soft Keyboard

    Alphanumeric characters Backspace Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view, or click Back in a main menu. TruVision DVR 12 User Manual...

  • Page 67: Chapter 9 Live View

    The recorder can display more than one icon at the same time. See “General settings” on page 75 to display or hide these icons. The system status is displayed on the front panel by the status LEDs. TruVision DVR 12 User Manual...

  • Page 68: Video Output

    The list of commands available depends on which monitor is active; main or auxiliary (monitor B). See Table 8 on page 67. The default settings of these commands are provided in Appendix G, “Default menu settings” on page 143. TruVision DVR 12 User Manual...
  • Page 69 Playback the recorded video of the selected day from the selected camera. The current day is selected by default. See “All-day playback” on page 89 for more information. Monitor A Switch between monitors A (main) and B (event). TruVision DVR 12 User Manual...

  • Page 70: Single And Multiview Display Formats

    To select a multiview display format: 1. Press the Display button on the front panel to cycle through different display formats. You can also right-click the mouse and select Multi Camera from the menu. Select the desired multiview display layout. TruVision DVR 12 User Manual...

  • Page 71: Sequencing Cameras

    The quick access toolbar in live view lets you quickly access regularly used commands. Position the cursor over a video image and left- click the mouse. The toolbar appears (see Figure 16 on page 70). TruVision DVR 12 User Manual...
  • Page 72 These settings can also be modified from the Camera>Image menu (see page “Adjusting video image settings” on page 109. Show text: Display inserted text on screen. The color of the text can be changed: Black, white, or pink. Close toolbar: Close the shortcut toolbar. TruVision DVR 12 User Manual...

  • Page 73: Configuring Live View

    In the Layout menu use the Video Output Interface, Window Segmentation, Dwell Time, and Enable Audio Output settings to configure the main monitor. Use Event Output as well as Event and Alarm Full Screen Monitoring Dwell Time settings to configure the event monitor. TruVision DVR 12 User Manual...
  • Page 74 2. Select Layout > General. 3. Specify the desired settings for each of the menu options. 4. Click Apply to save the settings. 5. Click Back to return to live view. TruVision DVR 12 User Manual...
  • Page 75 6. In the selected tile, select the new camera sequence order by scrolling through the list of available camera numbers. Note: “X” means that the camera is not displayed. 7. Click Apply to save the settings. 8. Click Back to return to live view. TruVision DVR 12 User Manual...

  • Page 76: Configuring Time And Date

    Default date is the current date. System Time Define the system time. Default time is the current time. Auto DST Adjustment Define DST is automatically. It depends on the time zone selected. Default format is Disable TruVision DVR 12 User Manual...

  • Page 77: General Settings

    See Figure 21 and Table 13 on page 76 for the general options available, and Figure 22 and Table 14 on page 77on page 77 for further options. The changes are immediately implemented once Apply is clicked to save the settings. TruVision DVR 12 User Manual...
  • Page 78 Check the box to enable/disable, and click Apply. 8. Enable Wizard Define whether the wizard tool starts when the recorder is turned on. Check the box to enable/disable, and click Apply. 9. Display Status Icons Define whether the status icons are displayed. TruVision DVR 12 User Manual...
  • Page 79 30 minutes from actual time. Default is five minutes 10. Enable Front Panel Lock When the system logs out, the front panel is automatically locked. To unlock the front panel, press the Live button for 5 seconds. TruVision DVR 12 User Manual...

  • Page 80: V-Stream Encoding

    2. Select Encoding > V-stream Encoding. 3. Check Enable V-stream Encoding. 4. Select the desired settings for frame rate and maximum bit rate (Kbps). 5. Click Apply to save the settings. TruVision DVR 12 User Manual...

  • Page 81: Controlling A Ptz Camera

    143 for the default values. Note: It is important to ensure that the settings correspond with those used in the PTZ camera. 4. Click Copy to copy the settings to another camera, if required, and select the cameras. TruVision DVR 12 User Manual...

  • Page 82: Calling Up Presets, Preset Tours And Shadow Tours

    PTZ dome camera. Zoom, focus and iris Adjusts zoom, focus and iris. PTZ movement Adjusts the speed of PTZ movement. Toolbar Turns on/off camera light. Turns on/off camera wiper. Zoom area. TruVision DVR 12 User Manual...

  • Page 83: Setting And Calling Up Presets

    Figure 24: PTZ configuration window Table 16: Description of the PTZ configuration window Item Name Description Save preset Saves preset. Call preset Calls up pre-existing preset. Shadow tour toolbar Starts recording the shadow tour. TruVision DVR 12 User Manual...
  • Page 84 1. From the menu toolbar, click PTZ Settings > More Settings. 2. Check Call Preset and enter the preset number to call up. The camera immediately moves to that preset position. 3. Click Back to return to live view. TruVision DVR 12 User Manual...

  • Page 85: Setting And Calling Up Preset Tours

    Note: A preset tour should have at least two presets. 4. Repeat step 3 to configure other steps in the preset tour. 5. In the preset tour toolbar, click to call up the preset tour. 6. Click Back to return to live view. TruVision DVR 12 User Manual...

  • Page 86: Setting And Calling Up A Shadow Tour

    2. Select the shadow tour from the list. 3. To record a new shadow tour, click and use the directional buttons on the PTZ control panel to move the camera along the desired path. 4. Click to save the shadow tour. TruVision DVR 12 User Manual...
  • Page 87 1. From the menu toolbar, click PTZ Settings > More Settings. 2. Select the shadow tour from the list and click to start the shadow tour. Click to stop the shadow tour. 3. Click Back to return to live view. TruVision DVR 12 User Manual...

  • Page 88: Chapter 11 Playing Back A Recording

    The camera can be setup to display a time/date stamp during recording. The playback video can be set up to display a time/date stamp for evidentiary purposes (see Configuring the OSD settings on page 107). TruVision DVR 12 User Manual...
  • Page 89 Figure 26: Playback control toolbar (search playback example shown) Description Audio and video control toolbar: Audio on/off. Start/stop a video clip during playback. Sections of a recording can be saved to an external storage device. TruVision DVR 12 User Manual...

  • Page 90: Instant Playback

    (the default period is five minutes). This can be useful to review an event that has just happened. Only one camera at a time can be selected. You can change the programmed period from the Display Settings > Monitor > More Settings page. TruVision DVR 12 User Manual...

  • Page 91: All-Day Playback

    Check the desired cameras and/or another day. Up to 16 cameras can be selected depending on the recorder model. Playback starts immediately. Note: A message appears if there are no recordings found during this period. TruVision DVR 12 User Manual...

  • Page 92: Searching Recorded Video

    The files are listed by camera, and then for each camera by date and time. The oldest file is listed first. See Figure 27 on page 91 for an example of the results from a search. Only one file can be played back at a time. TruVision DVR 12 User Manual...

  • Page 93: Playing Back Recordings By Time And Video Type

    5. To hide the playback control toolbar during play back, right-click the mouse and select the Control Panel button in the playback control toolbar. Click again for the panel to reappear. 6. Use the playback control toolbar to manually control playback. TruVision DVR 12 User Manual...

  • Page 94: Playing Back Recordings By Event

    9. To do another search: Click the Event Search icon in bottom right of the playback control toolbar or right-click the mouse and select Event Search from the list. The search window reappears. Reselect the search criteria. TruVision DVR 12 User Manual...

  • Page 95: Slideshow Of Snapshots

    Minor record types. The major record types can be searched by sub categories (minor record type). The selection of minor record types available depends on the major type selected. See Table 17 on page 94 for the list. TruVision DVR 12 User Manual...
  • Page 96 A list of results appears. 5. Select a file and click: - Details: Displays information on the log or recording. For a recording, it lists such information as start time, type of information, camera number, and gives TruVision DVR 12 User Manual...

  • Page 97: Motion Search

    Motion appears as blue lines below the green playback progress bar (see below). If motion had been recorded as an event, it appears as yellow on the progress bar. TruVision DVR 12 User Manual...

  • Page 98: Playing Back Frame-By-Frame

    The size of the red square cannot be changed using the front panel. 4. Right-click the mouse to quit digital zoom and to return to full-screen playback mode. The playback control toolbar reappears. TruVision DVR 12 User Manual...

  • Page 99: Archiving Recorded Files

    If using a digital video disk (DVD), insert the disc into the DVD drive. If more than one media type is found, the USB device takes precedence over the others. 2. Press Archive on the front panel or remote control to open the quick archive window. TruVision DVR 12 User Manual...

  • Page 100: Exporting Recorded Files To Backup Device

    Figure 30: Example of an archive window Function Description Device name Select one of the storage media for archiving. If the backup device is not recognized: • Click the Refresh button • Reconnect device • Check for compatibility from vendor TruVision DVR 12 User Manual...
  • Page 101 You can click the Play button to verify that the selected files are the files to export. 6. Click Archive. The Archive window appears. 7. Select the storage medium to export to from the drop-down list. 8. Click Archive to begin the backup process. TruVision DVR 12 User Manual...

  • Page 102: Creating And Archiving Video Clips

    1. Connect the backup device to the recorder. 2. Search for the required snapshot files to play back. See “Slideshow of snapshots” on page 93. The list of snapshots appears. 3. Select the snapshots to backup. TruVision DVR 12 User Manual...

  • Page 103: Managing Backup Devices

    Playing back archived files on a PC Use the standard file player software to play back the archived video on your PC. It is downloaded automatically from the recorder when archiving files onto a backup device. TruVision DVR 12 User Manual...

  • Page 104: Recorder Management

     ProBridge: POS and ATM text insertion supported via the ProBridge accessory connected to the RS-232 port. See “Capturing text insertions” on page 125 for more information.  ATS/Challenger: NTP time sync supported to foreign device over the RS-232 port. TruVision DVR 12 User Manual...

  • Page 105: Updating System Firmware

    NIC working mode, server port, and default route are not restored to factory default settings. 3. Click the Default button. Enter the Admin password, click OK, and then click to confirm that you want to restore all parameters to default. TruVision DVR 12 User Manual...

  • Page 106: Viewing System Information

    Viewing system information To view system information: 1. From the menu toolbar, click System Settings > System Information. 2. To view device information, click the Device Info tab. 3. To view camera information, click the camera tab. TruVision DVR 12 User Manual...
  • Page 107 4. To view record information, click the Record tab. 5. To view alarm information, click the Alarm tab. 6. To view network information, click the Network tab. 7. To view HDD information, click the tab. TruVision DVR 12 User Manual...

  • Page 108: Searching System Logs For Events

    4. If available, you can also view the associated video to the selected log entry by clicking its play button 5. To export log entries, select the logs and click Export. 6. Click Back to return to live view. TruVision DVR 12 User Manual...

  • Page 109: Camera Settings

    2. Enter a name for the camera, if required. 3. Check the Display Name, Display Date, and Display Week boxes to display the camera name, date, and week. 4. Select a date format and a time format. TruVision DVR 12 User Manual...

  • Page 110: Setting Up Privacy Masking

    You can set up to four areas for privacy masking. Masked areas are dimmed and outlined in four different colors. Click Apply to save settings. To delete a mask, check the desired mask and click Clear for that color mask. TruVision DVR 12 User Manual...

  • Page 111: Adjusting Video Image Settings

    There may be occasions when you want to control who can see a camera image on a local monitor, such as if there is a camera located in a changing room. The recorder lets you select which camera (or cameras) is not displayed on the local TruVision DVR 12 User Manual...
  • Page 112 A restricted access camera is not displayed on screen when no user is logged in. Instead a person walking by sees a black screen with the Interlogix logo. See Figure 32 below.

  • Page 113: User Management

    Only a system administrator can create a user. You can add up to 16 new users. The access privileges of Operator and Guest users are predefined and can be modified by the administrator. To add new users: 1. From the menu toolbar, click User Management > Add. TruVision DVR 12 User Manual...

  • Page 114: Customizing A User's Access Privileges

    • Local Advanced Operation: Access HDD management (including the initialization and modification of disk properties). Update system firmware as well as stop the I/O alarm output. • Local Shutdown/Reboot: Shutdown or reboot the recorder. TruVision DVR 12 User Manual...
  • Page 115 Remote Manual Operation: Remotely start/stop manual recording on any of the channels, snapshots and video clips. • Remote PTZ Control: Remotely control PTZ dome cameras. • Remote Video Export: Remotely back up recorded files from any of the channels. TruVision DVR 12 User Manual...

  • Page 116: Deleting A User

    5. Click Back to return to live view. Changing the Admin password The administrator’s password can be changed in the User Management menu. Click the Change Password tab and enter the new information. The TruVision DVR 12 User Manual...
  • Page 117 MAC address can be changed here too. Once completed, click Apply to save the settings. TruVision DVR 12 User Manual...

  • Page 118: Using The Web Browser

    5. Clear the “Require server verification (https:) for all sites in this zone” box. 6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. 8. Click in the Internet Options dialog box. TruVision DVR 12 User Manual...

  • Page 119: Accessing The Web Browser

    The recorder web browser lets you view, record, and play back videos as well as manage all aspects of the recorder from any PC with Internet access. The browser’s easy-to-use controls give you quick access to all the recorder functions. See Figure 33 on page 118. TruVision DVR 12 User Manual...
  • Page 120 Video function toolbar Lets you do the following in live view: Switch between mainstream and substream. Start/stop all streaming from selected cameras. Start recording from selected cameras. Digital zoom. Turn POS/ATM text insertion on/off. Take a video snapshot. TruVision DVR 12 User Manual...

  • Page 121: Using The Web Browser To Configure The Device

    See Table 20 on page 120 for an overview of the remote configuration menu functions. Please refer to the specific sections on the OSD menu functions for more information on configuring these functions. Note: The configuration settings defined remotely are different from those that can be defined locally. TruVision DVR 12 User Manual...
  • Page 122 Define how recordings occur during holiday periods. See “Holiday schedules” on page 27 for more information. Camera Settings Display Settings Define which information is displayed on-screen. See “Configuring the OSD settings” on page 107 for more TruVision DVR 12 User Manual...
  • Page 123 HTTP, and RTSP ports. See page 46 for more information. Alarm Settings Alarm Input Define the alarm input parameters for when an external alarm is triggered. See “Setting up external alarms” on page 34 for more information. TruVision DVR 12 User Manual...

  • Page 124: Searching And Playing Back Recorded Video

    104 for more information. Searching and playing back recorded video To search and play back recorded video, click Playback on the menu bar to display the Playback page shown in Figure 35 on page 123. TruVision DVR 12 User Manual...
  • Page 125 Audio and video control toolbar: Digital zoom: Click to enter digital zoom. See “Digital zoom” on page 71 for further information. Text insertion: Click to enable/disable POS/ATM text display in playback. Snapshot: Capture a snapshot of the video. TruVision DVR 12 User Manual...

  • Page 126: Searching For Event Logs

    • Operations: Includes users access to the web interfaces and other operational events • Information: Includes general information on the recorder actions, such as the start and end of video recording, etc. TruVision DVR 12 User Manual...

  • Page 127: Controlling A Ptz Dome Camera In The Web Browser

    By default these lines of text are positioned along the top of the window. The strings follow each other consecutively. Note: This option is not available via the recorder. TruVision DVR 12 User Manual...

  • Page 128: Capturing Text Insertions

    See Figure 37 below for an example of a video image in live view with text insertion. Figure 37: Example of a video image with text insertion TruVision DVR 12 User Manual...
  • Page 129 4. Check Enable Text Insertion. 5. Select the access device from the drop-down list. 6. Under “Start String”, enter the desired transaction text such as an ATM transaction number. 7. Click Apply to save the settings. TruVision DVR 12 User Manual...

  • Page 130: Appendix A Specifications

    Audio bit rate 64 Kbps Dual-stream Support | (Sub-stream at CIF/QCIF: 25 fps (PAL) / 30 fps (NTSC)) Stream type Video, Video & Audio Playback resolution 4CIF / 2CIF / CIF / QCIF / 960H TruVision DVR 12 User Manual...
  • Page 131 314 × 222 × 53 362 × 330 × 78 mm (14.25 × 13.0 × 3.07 in.) (12.3 × 8.74 × 2.1 in.) ≤ 2 kg (4.4 lb.) ≤ 3 kg (6.6 lb.) (without HDD or DVD-R/W) Weight TruVision DVR 12 User Manual...

  • Page 132: Appendix B Ptz Protocols

    Appendix B PTZ protocols Interlogix-485 PELCO-P Interlogix-422 PHILIPS GE-RS485-ASCII PHILIPS-3 Kalatel DSCP Samsung HIKVISION Siemens Honeywell SONY-EVI-D30/31 INFINOVA SONY-EVI-D70 KTD-348 SONY-EVI-D100/P LG MULTIX TECHWIN LILIN VICON PANASONIC_CS850 YOULI PELCO-D TruVision DVR 12 User Manual...

  • Page 133: Appendix C Port Forwarding Information

    For example: If the client port is changed to 9000 then the +200 port will be 9200. Using the default client port 8000 then the +200 port will be 8200. Seeking further assistance Third-party assistance on configuring popular routers can be found at: http://www.portforward.com/ http://canyouseeme.org/ http://yougetsignal.com TruVision DVR 12 User Manual...
  • Page 134 Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device.

  • Page 135: Appendix D Ktd-405 Keypad

    YYY represents the recorder storage configuration such as 1T = 1 TB, etc. Wiring the keypad Connect the RS-485 bus of the KTD-405 I/O box to the recorder keypad terminal port. Table 21: Keypad and recorder connections KTD-405 I/O box TVR 12 connection RS-485 A RS-485 B TruVision DVR 12 User Manual...

  • Page 136: Setting The Keypad To Work With The Recorder

    To set the keypad in zone mode: 1. Log into the keypad using the Admin password. Hold down the Enter button ) until a beep sounds and then enter the following code: 1 4 7 6. Push button to confirm. TruVision DVR 12 User Manual...
  • Page 137 If these functions are required, it is recommended to use a mouse in conjunction with the keypad as all recorder functions will then be available. Unavailable keypad functions The following keypad buttons are unavailable when using the keypad to control the recorder: TruVision DVR 12 User Manual...

  • Page 138: Operating The Keypad

    5. Repeat steps 2 to 4 for each digit of the password. 6. Move the cursor to the Enter button on the soft keyboard and press Enter ) on the KTD-405 keypad to quit the soft keyboard. TruVision DVR 12 User Manual...
  • Page 139 Note. If you press before option pressing Enter, you quit the menu without saving any changes. It is the same as Cancel. Select the zone ID Press zone to connect the keypad to the recorder. TruVision DVR 12 User Manual...
  • Page 140 Pause playback Press to pause playback. Press restart. Select one of the files in the Press enter ( ) and move search result screen the joystick to the desired file. Press to start playback. TruVision DVR 12 User Manual...
  • Page 141 113 145 177 209 241 273 305 337 369 401 433 465 497 114 146 178 210 242 274 306 338 370 402 434 466 498 115 147 179 211 243 275 307 339 371 403 435 467 499 TruVision DVR 12 User Manual...
  • Page 142 125 157 189 221 253 285 317 349 381 413 445 477 509 126 158 190 222 254 286 318 350 382 414 446 478 510 127 159 191 223 255 287 319 351 383 415 447 479 511 TruVision DVR 12 User Manual...

  • Page 143: Appendix E Maximum Pre-Recording Times

    Frame rate, resolution and image quality do not impact time. Note: This information only applies when the bit rate is set to Constant (see “Initializing the recording settings” on page 22 for more information). Maximum pre-recording time Constant bit rate (seconds) 1024 1280 1536 TruVision DVR 12 User Manual...
  • Page 144 Maximum pre-recording time Constant bit rate (seconds) 1792 2048 3072 TruVision DVR 12 User Manual...

  • Page 145: Appendix F Supported Ptz Commands

    Zoom Zoom Focus Focus down left right down down Interlogix-485 Interlogix-422 GE-RS485- ASCII KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TruVision DVR 12 User Manual...
  • Page 146 Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN VICON YOULI ** : Aux. 2 # : Aux. 1 TruVision DVR 12 User Manual...
  • Page 147 TruVision DVR 12 User Manual...

  • Page 148: Appendix G Default Menu Settings

    Menu Timeout: 5 minutes Mouse Pointer Speed: Lower Instant Playback Time: 5 minutes Enable Front Panel Lock: No Layout General Video Output Interface: VGA/HDMI Window Segmentation: 2*2 (for 4-ch models), 3*3 (for 8-ch models), and 4*4 (16-ch models) TruVision DVR 12 User Manual...
  • Page 149 Status: All disable; Start Date: 1st. Jan; End Date: 1st Jan Camera management OSD Settings Camera: Analog 1 Camera Name: Camera 01 Display Name: Yes Display Date: Yes Display Week: Yes Date Format: MM-DD-YYYY Time Format: 12-hour TruVision DVR 12 User Manual...
  • Page 150 Sensitivity: Low Video Loss Video Loss Settings Camera: Analog 1 Enable Video Loss Alarm: Disable Rule: Alarm schedule - All day for whole week; Rule: (Null) Restricted Access Camera Restricted Access Camera Settings Cameras: (Null) TruVision DVR 12 User Manual...
  • Page 151 Max. Bit rate mode: General Max. bit Rate (Kbps): 1024 Encode Parameters Recommendation Duration Time (days): 30 Weekday: Yes Weekend: Yes Resolution: 2CIF Total capacity: It depends Free Space: It depends Use Free Space Only: No TruVision DVR 12 User Manual...
  • Page 152 MTU: 1500 Preferred DNS Server: (Null) Alternate DNS Server: (Null) PPPoE PPPoE Enable PPPoE: Disable User Name: (Null) Password: (Null) Confirm: (Null) DDNS DDNS DDNS: Disable DDNS Type: ezDDNS Server Address: www.tvr-ddns.net Host Name: (Null) TruVision DVR 12 User Manual...
  • Page 153 (Null) More Settings More Settings Alarm Host I IP: (Null) Alarm Host 1 Port: 5001 Alarm Host 2 IP: (Null) Alarm Host 2 Port: 5002 Alarm Host 3 IP: (Null) Alarm Host 3 Port: 5003 TruVision DVR 12 User Manual...
  • Page 154 Rule: All day for whole week Manual Alarm Trigger none Notification Notification Notification Type HDD Full: (Null) HDD Error: Audio warning Network Disconnected: (Null) IP Conflicted: (Null) Illegal Login: (Null) Abnormal video signal: Input/Output Video Standard Mismatch. TruVision DVR 12 User Manual...
  • Page 155 Tour: (Null); Preset Tour: (Null) User Settings User User Management Admin:1234 Operator: 4321 Guest: (Null) Change Password (Null) System Settings RS-232 RS-232 setting Baud rate: 115200 Date bit: 8 Stop bit: 1 Parity: None Flow Ctrl: None Usage: ProBridge TruVision DVR 12 User Manual...
  • Page 156 Bitrate (Kbps); Resolution; Record Type; Encoding Parameters; Redundant Record Alarm: No.; Alarm Name; Alarm Type; Alarm Status; Triggered Camera Network: NIC; LAN1 HDD: Level; Status; Capacity; Free Space; Property; Type; Group Net Detect Traffic; Network Detection; Network Stat. TruVision DVR 12 User Manual...

  • Page 157: Index

    74 redundancy, 54 DDNS settings, 41 set to read only, 29 Default menu settings, 146 setting up HDD alarms, 51 Default settings Holiday schedules restore, 103 recording, 27 Digital zoom HTTP port settings, 46 TruVision DVR 12 User Manual...
  • Page 158 95 Power up and down recorder, 17 Mouse pointer speed PPPoE settings, 40 change, 75 Pre-recording times Mouse pop-up menu, 66 maximum times, 141 Multicast settings, 46 Preset tour Multiview format, 68 calling up, 84 TruVision DVR 12 User Manual...
  • Page 159 61 customizing user privileges, 112 description, 59 deleting a user, 114 Resolution managing, 111 change monitor resolution setup, 75 modifying user information, 114 Restricted access cameras, 109 user levels, 111 RS-232 port, 10 configuring, 102 TruVision DVR 12 User Manual...
  • Page 160 Video outputs, 66 Video tampering searching for event logs, 124 setting up to detect, 38 text insertion, 123, 126 View system log, 106 text overlay, 125 V-stream encoding, 78 video snapshot, 122 Wizard enable/disable, 75 Warning buzzer TruVision DVR 12 User Manual...

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