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Troubleshooting
In this troubleshooting guide you will nd solutions to the problems you may have with your machine. For further
information please contact your local authorized HUSQVARNA VIKING® dealer who will be happy to help you.
Problem/cause
General problems
Bobbin alarm does not work?
Thread cutter does not cut the thread?
Fabric does not feed?
Wrong stitch, irregular or narrow stitch?
The needle breaks?
The machine will not sew?
The screen is turned off ?
Icons on the screen are not activated when touched?
The sewing and embroidery machine screen and/or
function buttons do not respond to touch?
The machine skips stitches
Did you insert the needle properly?
Did you insert a wrong needle?
Is the needle bent or blunt?
Did you thread the machine properly?
Is the correct presser foot used?
Is the needle too small for the thread?
Needle thread breaks
Did you insert the needle properly?
Did you insert a wrong needle?
Is the needle bent or blunt?
Did you thread the machine properly?
Is the needle too small for the thread?
Are you using poor thread with slubs or thread which has
become dry?
Is a correct spool cap used?
Is the best spool pin position used?
Is the needle plate hole damaged?
Maintenance
Remedy
Clean lint from bobbin area and use only the original
HUSQVARNA VIKING® bobbins approved for this
model.
Remove needle plate and clean lint from bobbin area.
Enable automatic thread cutter in the SET Menu.
Make sure that machine is not set in free-motion mode in
the Sewing Settings menu in the SET menu.
Deactivate Twin Needle or Stitch Width Safety Sewing
Settings in the SET Menu.
Insert needle correctly as described in chapter 2.
Check that all plugs are securely plugged into the machine
and into the wall socket.
Touch the screen to activate.
Turn off Screen Saver in the SET Menu.
Calibrate the screen. Calibrate is found in the SET Menu.
The sockets and function buttons on the machine can be
sensitive to static electricity. If the screen does not respond
to touch, turn the machine OFF and then ON again. If the
problem persists, contact your authorized HUSQVARNA
VIKING® dealer.
Insert needle correctly as described in chapter 2.
Use needle system 130/705 H.
Insert a new needle.
Check how the machine is threaded.
Attach correct presser foot.
Change the needle.
Insert needle correctly as described in chapter 2.
Use needle system 130/705 H.
Insert a new needle.
Check how the machine is threaded.
Change the needle to the proper size for the thread.
Change to a new high quality thread purchased from an
authorized HUSQVARNA VIKING® dealer.
Attach a spool cap of the right size for the actual thread
spool (see chapter 2).
Try a different spool pin position (vertical or horizontal).
Change the needle plate.
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