Troubleshooting Functions; Scan To E-Mail Transmission; Internet Fax Transmission - Konica Minolta bizhub 160 Service Manual

Field Service Ver. 1.0 Apr. 2005
4.4

Troubleshooting Functions

4.4.1

Scan to E-Mail Transmission

No. Condition
Transmission is not
possible.
1
Transmission is possi-
ble, but the image
cannot be outputted at
the recipient's terminal
or computer.
2
4.4.2

Internet Fax Transmission

No. Condition
Transmission is not
possible.
1
An interruption in the
transmission was
2 specified, but the
transmission was not
interrupted.
Cause
The connections are incor-
rect.
The settings necessary for
the device are not registered.
The LAN cable is damaged.
The recipient's terminal is not
able to handle the sent
image.
The document text was not
inserted when the data was
sent.
Cause
The connections are incor-
rect.
The settings necessary for
the device are not registered.
The LAN cable is damaged.
It takes some time to inter-
rupt an Internet fax transmis-
sion.
4. Malfunctions/Warning
Action
Check the LED indicator on the hub,
and check the connections.
Specify the necessary network settings.
Replace the LAN cable.
Change the size, resolution and coding
method so that they are supported by
the recipient's terminal, and then try
sending the data again.
With some e-mail applications, if an e-
mail is received containing no text and
only an attached file, it may not be pos-
sible to open the attached file. There-
fore, text should be inserted into the
document that is sent.
Action
Check the LED indicator on the hub,
and check the connections.
Specify the necessary network settings.
Replace the LAN cable.
Wait until the transmission is inter-
rupted.
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