Ucd Overflow Station - Forwarding Assignments - Vodavi Starplus Triad-S Product Description Manual

Uniform Call Distribution (UCD)

UCD Overflow Station - Forwarding Assignments

The UCD Overflow Station Forwarding feature enables UCD calls
reaching an Overflow Station to be forwarded.
1. Lift the handset or press ON/OFF button.
2. Press the FWD button or dial [640].
3. Dial the desired code:
4. Dial the destination number where to forward calls (Station, Voice
5. Replace handset or press ON/OFF button.
Removing Call Forwarding
1. Lift handset or press ON/OFF button.
2. Press the FWD button. Confirmation tone is heard and the FWD LED
Conditions
An overflow station may be assigned to route callers in queue to a
designated station after a specified time. A queued call is one that has
been answered by a recorded announcement device or transferred into
the group.
[6] = All Calls
[7] = No Answer Calls
[8] = Busy Calls
[9] = Busy and No Answer Calls
Skip the preceding step for immediate forwarding.
Mail, UCD groups, or Hunt group). Confirmation tone is heard.
extinguishes.
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