Vodavi Starplus Triad-S Product Description Manual page 371

C-52
Program Flex
Code Btn
FLASH 60
1
2
3
4
5
6
7
8
9
10
11
12
13
14
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Table C-13: ACD Group Parameters (FLASH 60)
Function
ACD* Group 552 Programming
Group Name
Alternate Group
Over flow Station
Super visor
CIQ Threshold (00-99)
Wrap-Up Timer (000-999)
Primary Agent
Secondary Agent
Guaranteed RAN
Primary RAN
Secondary RAN
Transferred RAN
Over flow Timer (000-600)
Call Factor (0-999)
ACD* Group 553 Programming
Group Name
Alternate Group
Over flow Station
Super visor
CIQ Threshold (00-99)
Wrap-Up Timer (000-999)
Primary Agent
Secondary Agent
Guaranteed RAN
Primary RAN
Secondary RAN
Transferred RAN
Over flow Timer (000-600)
Call Factor (0-999)
Programming Tables
Data