Vodavi Starplus Triad-S Product Description Manual page 372

Programming Tables
Program Flex
Code Btn
FLASH 60
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Table C-13: ACD Group Parameters (FLASH 60)
Function
ACD* Group 554 Programming
Group Name
Alternate Group
Overflow Station
Supervisor
CIQ Threshold (00-99)
Wrap-Up Timer (000-999)
Primary Agent
Second ary Agent
Guaranteed RAN
Primary RAN
Second ary RAN
Transferred RAN
Overflow Timer (000-600)
Call Fac tor (0-999)
ACD* Group 555 Programming
Group Name
Alternate Group
Overflow Station
Supervisor
CIQ Threshold (00-99)
Wrap-Up Timer (000-999)
Primary Agent
Second ary Agent
Guaranteed RAN
Primary RAN
Second ary RAN
Transferred RAN
Overflow Timer (000-600)
Call Fac tor (0-999)
C-53
Data