Vodavi Starplus Triad-S Product Description Manual page 370

Programming Tables
Program Flex
Code Btn
FLASH 60
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2
3
4
5
6
7
8
9
10
11
12
13
14
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2
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Table C-13: ACD Group Parameters (FLASH 60)
Function
ACD* Group 550 Programming
Group Name
Alternate Group
Overflow Station
Supervisor
CIQ Threshold (00-99)
Wrap-Up Timer (000-999)
Primar y Agent
Secondary Agent
Guaranteed RAN
Primar y RAN
Secondary RAN
Transferred RAN
Overflow Timer (000-600)
Call Factor (0-999)
ACD* Group 551 Programming
Group Name
Alternate Group
Overflow Station
Supervisor
CIQ Threshold (00-99)
Wrap-Up Timer (000-999)
Primar y Agent
Secondary Agent
Guaranteed RAN
Primar y RAN
Secondary RAN
Transferred RAN
Overflow Timer (000-600)
Call Factor (0-999)
C-51
Data