Vodavi Starplus Triad-S Product Description Manual page 12

March 2001
911 Attendant Alert ..................................................................................... 4-4
Alternate Position ......................................................................................... 4-4
Automatic Night Mode .............................................................................. 4-4
Direct Station Selector - DSS Console ................................................... 4-4
Disable Outgoing Access ........................................................................... 4-4
Display Timer ................................................................................................. 4-5
Night Service .................................................................................................. 4-5
Off-Net Forward - Incoming CO Lines ................................................... 4-5
Override ........................................................................................................... 4-5
Position ............................................................................................................ 4-6
Preset Forward .............................................................................................. 4-6
Recall ................................................................................................................. 4-6
Special Ring Mode ....................................................................................... 4-6
Time and Date Programming .................................................................. 4-6
DSS/DLS Features ................................................................................................ 4-7
Busy Lamp Field Indicators ....................................................................... 4-7
Direct Station Calling .................................................................................. 4-7
Mapping Options ......................................................................................... 4-7
Messages - Custom ...................................................................................... 4-7
Release Key ..................................................................................................... 4-8
Transfer Search .............................................................................................. 4-8
Volume Control Bar (DKT) ......................................................................... 4-8
5 Digital Station Operation
Introduction ........................................................................................................... 5-3
Digital Telephone Description ................................................................. 5-4
Digital Numbering Plan ............................................................................. 5-7
Account Codes ..................................................................................................... 5-8
Account Codes/Traveling COS (Verified) .................................................... 5-8
Answering a Recall .............................................................................................. 5-9
Answering Machine Emulation ...................................................................... 5-10
Automatic Call Distribution (ACD) ................................................................. 5-12
ACD Agent Help ............................................................................................ 5-12
Agent Login/Logout .................................................................................... 5-13
ACD Agent Queue Status Display .......................................................... 5-15
ACD Available/Unavailable Mode .......................................................... 5-16
ACD Call Factor .............................................................................................. 5-17
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