Display Calls In Queue For Ucd Groups; Overflow Station Forward - Vodavi Triad-S 1-2-3 User Manual

Uniform Call Distribution (UCD)
To go Available:
Dial [566] or press pre-programmed AVAILABLE/
UNAVAILABLE flexible button. You may now receive calls.

Display Calls in Queue for UCD Groups

From an idle display key telephone:
1. Dial [567], followed by the three-digit UCD Group
number (55X), or press the pre-programmed QUEUE
flexible button. The ON/OFF button LED lights steady.
Your display shows how many calls are in queue for that
group as shown:
Dynamic update of display occurs as queue condition
changes.
2. Replace handset or press the ON/OFF button to
terminate mode.

Overflow Station Forward

An enhancement allows UCD calls reaching the Overflow
Station to call forward to another station:
1. Lift the handset or press the ON/OFF button.
2. Press the FWD button or dial [640].
3. Dial the desired code:
[6] = All
[7] = No Answer
[8] = Busy
[9] = Busy/No Answer
U CD 55 X 00 CALLS IN QU EU E
M MM DD Y Y
This feature cannot be used with a call in progress and
the station will be considered busy for incoming calls.
H H :M M am
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