Amx Technical Support - AMX Color Active-Matrix LCD Instruction Manual

Figure 267
International AMX Offices
Color Active-Matrix LCD Mini-Touch Panels
Figure 267 lists AMX's International offices.
International AMX Offices
AMX Singapore
AMX Canada - Calgary
AMX Canada - Toronto
AMX Mexico

AMX Technical Support

AMX provides technical support by telephone, fax, E-mail, or bulletin board system
(BBS). For the fastest possible service, please have the following information ready, or
provide it in your fax or E-mail message:
Your name, company name, mailing address, and telephone number
The name of your authorized AMX Distributor or Dealer
Dealer ID
Job Title
Purchase Order #
Sales Order #
In addition to the general information listed above, it is necessary for your AMX
Technical Support representative to know the nature of your service problem. The
more information you can provide initially, the faster your representative can begin
to help you with your problem. With this in mind, please have the following informa-
tion at hand.
If you are having a problem with AMX hardware
ment/firmware version you are using, what you were doing when the
problem occurred, and any troubleshooting you've tried (if any).
If your problem is with an AMX software program
gram you are using and the version number, the operating system on your
PC, what you were doing when the problem occurred, and any trouble-
shooting you've tried (if any).
Telephone Fax
+65 221-2045 +65 221-2089
+1 403/256-2232 +1 403/256-6106
+1 888/222-0193
+1 905/829-8833 +1 905/829-8834
+1 888/250-3983
+52 5/628-1231 +52 5/628-1212
Contacting AMX Sales/Technical Support
identify the equip-
identify the pro-
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