Altigen ACM 6.5 Administration Manual page 500

uration 68
recording
auto attendant phrases 99
446
configuring call 110
configuring on trunk 127
file description 109
messages 85
multiple gateways 111
personal options 200
remote shared directory 111
requirements 109
recording options
for workgroups 286
Recording Seat license 200
Recording Session license 200
286
recording tone 201 286
,
redirect IP phones when server
down 370
redundancy 377
refresh enterprise configuration
375
refresh interval, current traffic
statistics 41
rejoining a server to VoIP domain
360
relocating domain extension 368
relocating domain extension us-
ing #27 370
remote IP phones behind NAT 473
remote locations 354
repair, product 476
replicate from domain 375
report
cumulative IP traffic statistics
394
system summary 393
Report menu 35
reports, call logs 62
reports, system 377 –??,
395
requirements
CPU, memory, HDD 25
rerouting outgoing calls 364
reset board button 149
Reset button, Extension View 38
Reset button, Trunk View window
39
resetting cumulative statistics
395
Resource board 149
Restoring files 432
restricting tie trunk calls 61
restrictions
call 216
outgoing call 216
ring all available members 269
486 MAXCS ACM 6.5 Administration Manual
303
ring average longest idle member
303
,
ring back 47
ring fewest answered calls 304
ring first available member 269
303
ring longest idle member 269
303
ring shortest average talk time
304
ringing
distinctive, enabling 47
RNA Agent Auto Logout 302
, 286 RNA Agent Not Ready 302
route access 54
,
route access code vs trunk access
code 124
route definitions
out call routing 185
router 331
routing
by caller ID 178
by caller ID & DNIS 177
by DNIS 179
incoming calls 177
routing rules, in call 177
RTP & RTCP settings 479
RTP packet length 345
RTP/RTCP
definition 479
Rx level
improving 141
Rx level, measuring 140
S
scheduling backup 431
scope of extension
changing 366
VoIP domain 364
393 –
seat-based licenses, assigning 41
secure RTP 346
security alert log file 213
security, detecting hackers 212
send notification 214
server down
redirect IP phones 370
server ID
changing length 359
server ID length 480
server IP address, auto-discovery
241
server IP address, in IP dialing ta-
ble 354
service
parameters 467
subscribing to 467
,
,
,
183
,
, 299
service level calculations options
button 285
service level for workgroups 40
service level threshold 285
services
AltiGen, stop & start 435
SMTP/POP3 87
Services menu 34
setting 10 digit dialing area codes
61
setting huntgroup hours 262
setting trunk attributes 124
setting up
extensions 195
groups 205
huntgroup mail management
262
huntgroup membership 260
huntgroups 259
workgroups 283
SF (Superframe Format) 156
shared mobile trunk, setting 253
signal channel, about 166
signaling protocol
T1 133
silence suppression 344
single call handling 269
single call handling, enabling 269
304
single call waiting, enabling 220
SIP Early Media 345
SIP tietrunk properties, setting
128
SIP transport options 346
SIP transport, ext assignment vs
codec profile 347
SIP trunk properties, setting 129
skill setting
workgroups 291
skill-based routing 304
SMTP service 87
SMTP/POP3
setting for extension 210
speed dial
station 207
speed dialing
configuration 57
SQL 64
starting AltiGen services 435
static noise, test tool 430
station speed dialing 207
Status bar information 36
Stop Switching Service 42
stop/start
MAXCS services 42
stopping AltiGen services 435
subscribing to service 467
Superframe Format (SF) 156
,