Application Failover Plan - Altigen ACM 6.5 Administration Manual

Application Extension Setup
Figure 1. Application Extension Configuration window
To set up an application extension:
1. In the Application Extension Configuration window, click the Add button and enter
an extension number in the Add Application Extension dialog box. and click OK.
Figure 2. Add Application Extension dialog box
2. The application extension appears in the AppExt List.
3. Type a password in the Password field.
4. Type a description of the application in the Description field, if desired.
5. Click OK.

Application Failover Plan

The Application Failover Plan ensures that a call made to the extension will be
automatically transferred if the application is not available. Use the If application is
not available, forward to drop-down list to select the forwarding destination. The
options are:
AA—select the auto attendant number to use in the drop-down list under the option.
•
AA settings are configured in System > AA Configuration.
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MAXCS ACM 6.5 Administration Manual