Unable To Install A Printer Driver Successfully - Oki MB451wMFP User Manual

Cause
All pages are not printed.
USB Connection Problems
 Common to Windows and Mac OS X
Cause
Unsupported USB cable is being used.
A USB hub is being used.
Printer driver is not installed correctly.
 For Windows
Cause
The machine is off line.
A switch, buffer, extension cable or USB
hub is being used.
A printer driver which uses a USB
connection has been installed.

Unable to Install a Printer Driver Successfully

Memo
 If the following information does not solve the trouble, contact your dealer.
 For troubles caused by an application, contact the manufacturer of the application.
USB Connection Problems
 For Windows
Cause
An icon for the machine is not created
on the [Devices and Printers] folder.
Only the first printer driver is installed
even if multiple printer drivers are
selected to install.
If you are using the WSD port, change it to the standard
TCP/IP port.
Use a USB2.0 cable.
Directly connect the machine to the computer.
Reinstall printer driver.
Right-click the OKI MB491 icon and then select [See
print jobs] (> [OKI MB491(*)] when multiple drivers
are installed). In the dialog box, select the [Printer]
menu and then clear the check of [Use Printer Offline].
* Select the type of driver you want.
Directly connect the machine to the computer.
Remove the other printer driver from the computer.
Remedy
The printer driver is not installed correctly.
Reinstall the printer driver correctly.
Follow the procedure below to install a second and
subsequent printer drivers:
1.Insert the "Software DVD-ROM" into the computer.
2.Click [Run setup.exe] and follow the on-screen
instructions.
3. Select [Custom Installation (Printer)] from
[Driver Installation].
4. Click [Next].
5. Select [Local Printer] and then click [Next].
6. On the [Select printer port] screen, select [FILE]
and then click [Next].
7. Complete the setup following the on-screen
instructions.
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Remedy
Remedy
Remedy
Other Issues
Reference
Reference
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P.59
P.59
Reference
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P.59
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7
Reference
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