Feeding Issues - Oki MB451wMFP User Manual

Other Issues
Symptom
The printed image is
skewed.

Feeding Issues

Memo
 If the following information does not solve the trouble, contact your dealer.
Symptom
The document is not
ejected from the
machine.
The document often
jams.
 The paper often jams.
 Multiple sheets are fed
at once.
 The paper is fed at an
angle.
Point to check
The document is loaded
improperly.
An unsuitable document is loaded
in the ADF.
Foreign materials may be present
on the ADF document glass.
Point to check
The document jammed.
The document is not appropriate
for the machine.
The document guides are not
correctly adjusted.
There is a piece of paper inside the
ADF.
The rollers in the ADF are not
clean.
The machine is inclined.
The paper is too light or too heavy. Use the appropriate paper for the
The paper is moist or has a static
charge.
The paper is wrinkled, folded or
curled.
Something is already printed on
the back side of the paper.
The edges of the paper are not
kept even.
There is only one sheet of paper in
the tray.
You have added new paper onto
the paper already loaded in the
tray.
The paper is loaded at an angle.
Envelopes are not correctly loaded. Load envelopes correctly.
Paper, envelopes or labels whose
weight is between 123 and 163 g/m
(33 and 43 lb) is loaded on the tray 1
and tray 2.
Load the document properly.
Load a suitable document in the
ADF.
Clean the ADF document glass.
Remove the jammed document
and re-load it.
Use an appropriate document.
Adjust the document guides to the
document.
Open the document cover and
remove any paper.
Clean the rollers in the ADF.
Place the machine on a flat surface.
machine.
Use paper stored under proper
temperature and humidity
conditions.
Use appropriate paper for the machine.
Fix the re-flexed paper.
You cannot use paper that has been
printed on for tray 1 and tray 2.
Load it in the MP tray or Manual
Feeder for printing.
Fan the paper and even up the
edges.
Load several sheets of paper.
Remove the already loaded paper,
stack it onto the new paper, even
up the edges and load the paper
with the old paper on top.
For tray 1 and tray 2, adjust the
paper width guide and stopper to
the paper.
For the MP tray or Manual Feeder,
adjust the paper width guide to the
paper.
Load the paper, envelopes or labels
whose weight is between 123 and
2
163 g/m (33 and 43 lb) in the MP
2
tray (MB451/MB451w/MB471/
MB471w/MB491/ES4191 MFP) or
Manual Feeder (MB441/MB461/
ES4161 MFP).
- 162 -
Remedy
Remedy
Reference
P.38
P.38
P.172
Reference
P.131
P.37
P.38
P.131
P.172
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P.29
P.31
P.29
P.34
P.32
P.32
P.32
P.32
P.34
P.34
P.37