Unable To Install A Printer Driver Successfully - Oki MC361dn User Manual

Unable to Install a Printer Driver Successfully

Memo
 If the following information does not solve the trouble, contact Oki Data's customer support center.
 For troubles caused by an application, contact the manufacturer of the application.
USB Connection Problems
 For Windows
Cause
An icon of the machine is not created on
the [Devices and Printers] folder.
Only the first printer driver is installed
even if multiple printer drivers are
selected to install.
The [Unable to install printer driver]
error message is displayed.
Remedy
The printer driver is not installed correctly.
Reinstall the printer driver correctly.
Follow the procedure below to install a second and
subsequent printer drivers:
1.Insert the "Software CD-ROM" into the computer.
2.Click [Run setup.exe] and follow the on-screen
instructions.
3. Select [Custom Installation (Printer)] from
[Driver Installation].
4. Click [Next].
5. Select [Local Printer] and then click [Next].
6. On the [Select printer port] screen, select [FILE]
and then click [Next].
7. Complete the setup following the on-screen
instructions.
8. On the [Devices and Printers], right-click the icon
of the second or later driver and select [Printer
properties] ( [OKI MC561(*)] when multiple drivers
are installed).
*Select the type of driver you want.
9. From the [Ports] tab, select [USBxxx] from the list.
10. Click [OK].
Use Plug-and-Play. Follow the procedure below:
1. Ensure that the machine and computer is turned off.
2. Connect a USB cable.
3. Turn on the machine.
4. Turn on the computer.
5. When the Found New Hardware Wizard is displayed,
follow the on-screen instructions to complete the setup.
For details, refer to [README.TXT] in the "Software
CD-ROM".
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Other Troubles
Reference
P.40
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7
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