Faxing Issues - Oki MB451wMFP User Manual

Faxing Issues

Memo
 If the following information does not solve the trouble, contact your dealer.
Unable to Send a Fax
Symptom
Unable to send a fax.
The machine does not
continuously send a
document.
The machine does not
send a fax even though
you dialed the number
and pressed .
M
ONO
Unable to transmit a fax
manually.
The machine does not
start scanning (during
memory transmission).
Unable to Receive a Fax
Symptom
Unable to receive a fax.
Unable to receive a fax
manually.
F code polling fails and
an error message is
printed out.
Point to check
Did you perform the correct
procedure?
Did you specify the correct
number?
Did you specify the appropriate
dial line type?
Is it due to the recipient machine?
Did you load the document
correctly on the ADF?
Did you load a document other
than A4, letter or legal 13/13.5/14
on the ADF?
Did you specify the appropriate
dial line type?
Did you load the document
correctly?
Did you dial the correct number?
Is the recipient's line busy?
Did you put down the handset
before pressing ?
M
ONO
Did you load the document
correctly?
Is there enough memory?
Point to check
Did you specify the appropriate
reception mode?
Is there paper in the tray?
Is there a paper jam?
Is the telephone cable correctly
connected to the machine?
Is there enough memory?
Did you put down the handset
before pressing ?
M
ONO
Did the sender store a document in
a bulletin box?
Remedy
Check the appropriate procedure
and try again.
If you use speed dial, print the
speed dial list and check the entry.
Specify the appropriate dial line
type for your region.
Contact and ask the recipient to
check machine status.
Keep the leading edges of the
pages in the document even.
Only A4, letter, and legal 13/13.5/
14 size documents can be sent
from the ADF.
Specify the appropriate dial line
type for your region.
Load the document correctly.
Dial the correct number.
Wait until the line is open and try
again.
Press first and then put
M
ONO
down the handset.
Load the document correctly.
Check the available memory.
Remedy
Check the reception mode
Load the paper.
Check the error message and
remove the jammed paper.
Connect the telephone cable
correctly.
Check the available memory.
Press first and then put
M
ONO
down the handset.
Contact and ask the sender to
store the polling document.
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Other Issues
Reference
P.85
P.86
Advanced
P.43
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P.38
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P.43
P.38
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7
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Advanced
P.38
Advanced
Reference
P.90
P.32
P.131
P.41
Advanced
P.90
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