Linksys SPA921 - Cisco - IP Phone Installation And Configuration Manual page 99

Configuring Phone Service and Voice Mail
Configuring Inbound Call Routing
STEP 4
STEP 5
STEP 6
SPA9000 Voice System Installation and Configuration Guide for Web UI
For information about how to configure hunt groups or shared extensions,
NOTE
see "Managing Inbound Calls with Hunt Groups," on
Optionally, add call forward information to the Contact List to specify how
unanswered calls are handled.
It is useful to add call forward information to ensure that calls are answered
NOTE
when the designated phone is unstaffed, as may be the case during lunch
time or after hours. In this case, if the call is not answered within a specified
time, the call is routed to another phone or to the Auto Attendant.
a. Add the call forward information to the
SYNTAX: <target_extension_number>, cfwd=<forwarded_number>
EXAMPLE: 100, cfwd=102
Cfwd No Ans Delay
b. Modify the
seconds that elapse before a call is considered to be unanswered.
EXAMPLE: Incoming calls are routed to the receptionist (extension number
100). If the receptionist does not answer the call in 15 seconds, the incoming
call is forwarded to the Auto Attendant.
•
Contact list: 100,cfwd=aa
•
Cfwd No Ans Delay: 15
Repeat this procedure for all active lines.
Click Submit All Changes. The SPA9000 and the phones reboot.
Contact List
field, as shown below:
parameter, which defines the number of
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