Linksys SPA921 - Cisco - IP Phone Installation And Configuration Manual page 151

Troubleshooting
SPA9000 Voice System Installation and Configuration Guide for Web UI
Alternatively, connect to the SPA9000 administration web server. Go
NOTE
Voice > SIP
to
Multicast Address
the
2. Check the multicast address settings on the phone:
-
SPA901: Lift the receiver, and press **** to access the IVR. After the
greeting plays, press 180# to hear the multicast address.
If the announced address or port does not match that of the SPA9000,
then press 181#, and enter the correct address and port, as described
below.
– Press the * (star) key after each set of digits in the IP address and
before the port number; for example, 224*168*168*169*8089.
– Press the # (pound) key to indicate that you have finished your input.
– Press 1 to save the setting. The settings take effect after you hang up
the telephone. The phone may reboot at this time.
-
Other SPA phones: Press the Setup button, scroll down to 9 - Network
and press select. Scroll down to view the Multicast Address.
If the address or port does not match that of the SPA9000, press edit,
and enter the correct address and port. Then press ok. Restart the
phone.
•
Proxy address settings: To determine if there is a problem with proxy address
settings, complete the following tasks.
1. To determine the correct proxy listen port of the SPA9000, start Internet
Explorer, and then enter the IP address of the SPA9000. Click Admin Login
and then click Advanced. View the
Proxy List Port
section,
2. On the phone, press the Setup button, and scroll down to 9 - Network.
Select 15 - Multicast Address.
3. If the address is incorrect, press edit, enter the correct address, and then
press ok.
PBX Parameters
page,
field.
Voice > SIP
field.
section, and find the address in
PBX Parameters
page,
B
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