Chapter 29 Troubleshooting - Cisco 3020 - Catalyst Blade Switch Configuration Manual

Cisco catalyst blade switch 3020 for hp software configuration guide, rel. 12.2(25)sef1
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Troubleshooting
This chapter describes how to identify and resolve software problems related to the Cisco IOS software
on the switch. Depending on the nature of the problem, you can use the command-line interface (CLI)
or the device manager to identify and solve problems.
Additional troubleshooting information, such as LED descriptions, is provided in the hardware
installation guide.
For complete syntax and usage information for the commands used in this chapter, see the command
Note
reference for this release and the Cisco IOS Command Summary, Release 12.2.
This chapter consists of these sections:
Recovering from a Software Failure, page 29-2
Recovering from a Lost or Forgotten Password, page 29-3
Note
Preventing Autonegotiation Mismatches, page 29-7
SFP Module Security and Identification, page 29-8
Monitoring SFP Module Status, page 29-8
Using Ping, page 29-9
Using Layer 2 Traceroute, page 29-10
Using IP Traceroute, page 29-12
Using TDR, page 29-14
Using Debug Commands, page 29-14
Using the show platform forward Command, page 29-16
Using the crashinfo Files, page 29-18
OL-8915-01
Recovery procedures require that you have physical access to the switch.
Cisco Catalyst Blade Switch 3020 for HP Software Configuration Guide
C H A P T E R
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29-1

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