Chapter 47 Troubleshooting - Cisco 3032 Software Configuration Manual

Recovering from a Software Failure
Recovering from a Software Failure
Switch software can be corrupted during an upgrade, by downloading the wrong file to the switch, and
by deleting the image file. In all of these cases, the switch does not pass the power-on self-test (POST),
and there is no connectivity.
This procedure uses boot loader commands and TFTP to recover from a corrupted or wrong image file.
You can also connect a terminal or PC to the switch to the CMC through an Ethernet connection. For
details about using the internal Ethernet management port, see the
Management Port" section on page 11-13
This recovery procedure requires that you have physical access to the switch.
From your PC, download the software image tar file (image_filename.tar) from dell.com or Cisco.com.
Step 1
The Cisco IOS image is stored as a bin file in a directory in the tar file. For information about locating
the software image files on dell.com or Cisco.com, see the release notes.
Extract the bin file from the tar file.
Step 2
•
•
Connect your PC to the switch Ethernet management port.
Step 3
Unplug the switch power cord.
Step 4
On a stacking-capable switch, power off the switch by using one of these methods:
Step 5
•
•
On a nonstacking-capable switch, power off the switch by using the CMC GUI or remove the switch
from the enclosure.
Cisco Catalyst Blade Switch 3130 and 3032 for Dell Software Configuration Guide
47-2
If you are using Windows, use a zip program that can read a tar file. Use the zip program to navigate
to and extract the bin file.
If you are using UNIX, follow these steps:
Display the contents of the tar file by using the tar -tvf image_filename.tar UNIX command.
1.
switch% tar -tvf image_filename.tar
Locate the bin file, and extract it by using the tar -xvf image_filename.tar image_filename.bin
2.
UNIX command.
switch% tar -xvf image_filename.tar image_filename.bin
x cbs31x0-universal-mz.122-40.EX1/cbs31x0-universal-mz.122-40.EX1.bin, 3970586
bytes, 7756 tape blocks
Verify that the bin file was extracted by using the ls -l image_filename.bin UNIX command.
3.
switch% ls -l image_filename.bin
-rw-r--r-- 1 boba
cbs31x0-universal-mz.122-40.EX1/cbs31x0-universal-mz.122-40.EX1.bin
Power off the standalone switch or the entire switch stack by using the chassis management
controller (CMC) GUI.
Remove the switch or stack members from the enclosure.
and the hardware installation guide.
3970586 Apr 21 12:00
Chapter 47 Troubleshooting
"Using the Internal Ethernet
OL-12247-04