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A Getting help and technical assistance
If you need help, technical assistance, or just want more information about Intel
find a wide variety of sources available from Intel to assist you. This appendix contains information
about where to go for additional information about Intel and Intel products, and what to do if you
experience a problem with your blade server system.
Before you call
Before you call, make sure that you have taken these steps to try to solve the problem yourself:
•
Check all cables to make sure that they are connected.
•
Check the power switches to make sure that the system is turned on.
•
Use the troubleshooting information in your system documentation, and use the diagnostic tools
that come with your system.
You can solve many problems without outside assistance by following the troubleshooting
procedures in the publications that are provided with your system and software. The information that
comes with your system also describes the diagnostic tests that you can perform. Most Intel
systems and programs come with information that contains troubleshooting procedures and
explanations of error messages and error codes.
Using the documentation
Information about your Intel® Server Compute Blade SBX82 is available in the documentation that
comes with your system. That documentation may include printed books, online books, readme
files, and help files. See the troubleshooting information in your system documentation for
instructions for using the diagnostic programs. The troubleshooting information or the diagnostic
programs might tell you that you need additional or updated device drivers or other software. Use the
Intel Business Link (IBL) website or contact your Intel support representative to obtain the latest
technical information and download device drivers and updates.
Getting help and information from the World Wide Web
IBL includes up-to-date information about the Intel® Server Compute Blade SBX82. The IBL
website is located at http://www.intel.com/ibl. You may also find support at the Intel support site:
http://support.intel.com/support/motherboards/server/blade.htm.
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