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IBM 8836 - Eserver xSeries 306 Maintenance And Troubleshooting Manual

Hardware maintenance manual
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xSeries 306 Type 1878, 8489 and 8836
Hardware Maintenance Manual and

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Summary of Contents for IBM 8836 - Eserver xSeries 306

  • Page 1: Troubleshooting Guide

    xSeries 306 Type 1878, 8489 and 8836 Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 3 xSeries 306 Type 1878, 8489 and 8836 Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 4 Note The most recent version of this document is available at http://www.ibm.com/pc/support. Sixth Edition (March 2005) © Copyright International Business Machines Corporation 2004. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract...

  • Page 5: About This Manual

    (CRU) or a FRU. The latest version of this publication is available from the IBM Web site. Go to http://www.ibm.com/, and click Support & downloads. In the Technical support keyword search field, type 8836 or 1878, and click Go.

  • Page 6: Online Support

    Online support You can download the most current diagnostic, BIOS flash, and device driver files from http://www.ibm.com/support on the World Wide Web. xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 7: Table Of Contents

    Reliability, availability, and serviceability features ... . . 5 IBM Director ......5 The UpdateXpress program .
  • Page 8 System-board switches and jumpers ....29 System-board external connectors ....30 System-board LEDs .
  • Page 9 Using the documentation ..... 81 Getting help and information from the World Wide Web ..82 Software service and support .
  • Page 10 viii xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 11: Chapter 1. General Information

    Related publications This Hardware Maintenance Manual and Troubleshooting Guide is provided in PDF on the IBM xSeries Documentation CD. It contains information to help you solve the problem yourself or to provide useful information to a service technician. In addition to this Hardware Maintenance Manual and Troubleshooting Guide, the...

  • Page 12: Notices And Statements Used In This Book

    User’s Guide This document is in PDF on the IBM xSeries Documentation CD. It contains general information about your server, including information about how to ™ configure the xSeries 306 server, how to use the ServerGuide Setup and Installation CD, and how to get help.

  • Page 13: Features And Specifications

    Features and specifications The following information is a summary of the features and specifications of the xSeries 306 server. Depending on your server model, some features might not be available, or some specifications might not apply. Table 1. Features and specifications Microprocessor: Size: Heat output:...

  • Page 14: What The Xseries 306 Server Offers

    Your server uses the following features and technologies: v IBM Director IBM Director is a workgroup-hardware-management tool that you can use to centrally manage xSeries servers. For more information about IBM Director, see the IBM Director User’s Guide on the IBM xSeries Documentation CD.

  • Page 15: Reliability, Availability, And Serviceability Features

    View the hardware configuration of remote systems, in detail v Monitor the usage and performance of critical components, such as microprocessors, disks, and memory v Centrally manage individual or large groups of IBM and non-IBM Intel-based servers, desktop computers, workstations, and mobile computers on a variety of platforms...

  • Page 16: The Updatexpress Program

    Increased productivity of IT personnel and users v Reduced service and support costs For more information about IBM Director, see the IBM Director CD that comes with your server, the IBM Director documentation on the CD, and the following Web...

  • Page 17: Server Controls, Leds, And Power

    System-locator LED: Use this blue LED to visually locate the server if it is in a location with numerous other servers. If your server supports IBM Director, you can use IBM Director to light this LED remotely. Hard disk drive activity LED: When this LED is flashing, it indicates that a hard disk drive is in use.

  • Page 18: Rear View

    Rear view The following illustration shows the LEDs on the rear of the server. Ethernet 1 transmit/receive activity LED Ethernet 1 speed 1 Gbps LED Ethernet 2 speed 1 Gbps LED Ethernet 2 transmit/receive activity LED Ethernet 1 transmit/receive activity LED: This LED is on the Ethernet connector. When this LED is lit, it indicates that there is activity between the server and the network.

  • Page 19: Turning Off The Server

    The server can also be turned on in any of the following ways: v If a power failure occurs while the server is turned on, the server will restart automatically when power is restored. v If the server is connected to an Advanced System Management interconnect network that contains at least one server with an optional Remote Supervisor Adapter installed, the server can be turned on from the Remote Supervisor Adapter user interface.
  • Page 20 The server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will be turned off automatically. v You can press the power-control button to start an orderly shutdown of the operating system and turn off the server, if your operating system supports this feature.

  • Page 21: Chapter 2. Configuring The Xseries 306 Server

    Chapter 2. Configuring the xSeries 306 server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify your operating-system installation.

  • Page 22: Using The Adaptec Hostraid Configuration Programs

    To update the firmware and BIOS code for an optional ServeRAID controller, you must use the IBM ServeRAID Support CD that comes with the ServeRAID option. v If you install a different type of RAID controller in your server, use the configuration method described in the instructions that come with that RAID controller to view or change SCSI settings for attached devices.

  • Page 23: Using The Scsiselect Utility Program (For Scsi Hostraid)

    Enabling the Serial ATA HostRAID feature Complete the following steps to enable the SATA HostRAID feature: 1. Turn on the server and watch the monitor screen. 2. When the message Press F1 for Configuration/Setup appears, press F1. If you have set a supervisor password, you are prompted to type the password. 3.

  • Page 24: Using The Scsiselect Utility Program (Scsi Models Only)

    ServeRAID-7e (Adaptec HostRAID) Support CD. If this CD did not come with your server, you can download the ServeRAID-7e (Adaptec HostRAID) Support CD from the IBM Web site at http://www.ibm.com/pc/support/. Enabling the SCSI HostRAID feature Complete the following steps to enable the SCSI HostRAID feature: 1.

  • Page 25: Configuring The Gigabit Ethernet Controllers

    For device drivers and information about configuring the Ethernet controllers, see the Intel Ethernet Software CD that comes with your server. For updated information about configuring the controllers, go to http://www.ibm.com/pc/support/. Chapter 2. Configuring the xSeries 306 server...
  • Page 26 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 27: Chapter 3. Diagnostics

    Read the safety information beginning at page 83. v The diagnostic programs are on the IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of the server: the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), serial ports, hard disk drives, and parallel port.
  • Page 28 Note: The system-error log is available on the xSeries 306 only when the server has an optional Remote Supervisor Adapter II. Complete the following steps to perform the checkout procedure: IS THE SERVER PART OF A CLUSTER? YES. Schedule maintenance for the server. Shut down all servers related to the cluster.

  • Page 29: Diagnostic Tools Overview

    Diagnostic programs The diagnostic programs are stored on the IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of the server. See “Diagnostic programs and error messages” on page 20 for more information.

  • Page 30: Post Error Messages

    The system diagnostic programs are on the IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of the server. An IBM Enhanced Diagnostics CD comes with the server. You can also download the latest version of the diagnostic programs from http://www.ibm.com/support/ (see “Downloading the diagnostic program”...

  • Page 31: Downloading The Diagnostic Program

    Downloading the diagnostic program Complete the following steps to download the latest image of the IBM Enhanced Diagnostics and create a startable Enhanced Diagnostics diskette: 1. Go to http://www.ibm.com/support/. 2. Download the diagnostics file for the server to a hard disk drive directory (not to a diskette).

  • Page 32: Diagnostic Error Message Tables

    Using the diagnostic diskette Complete the following steps to start the IBM Enhanced Diagnostics using the diagnostics diskette: 1. Turn off the server and any peripheral devices.

  • Page 33: Error Leds

    BIOS code for the server through one of the following methods: v Downloading the latest BIOS code from the IBM Web site, creating an update diskette, and using an external USB diskette drive to install the BIOS code.
  • Page 34 8. Connect the server to a power source, keyboard, monitor, and mouse. 9. Insert the POST/BIOS update (flash) diskette into the diskette drive. You can download a file to create this diskette from http://www.ibm.com/support/. 10. Turn on the server and the monitor.

  • Page 35: Erasing A Lost Or Forgotten Password (Clearing Cmos Memory)

    Erasing a lost or forgotten password (clearing CMOS memory) Complete the following steps to set the CMOS recovery jumper and erase a forgotten password: 1. Review the safety information beginning at Appendix B, “Safety information,” on page 83 and “Handling static-sensitive devices” on page 27. 2.

  • Page 36: Updating The Uuid

    Updating the UUID The Universal Unique Identifier (UUID) must be updated when the system board is replaced. Complete the following steps to update the UUID: 1. Copy the UUID utility (uuid.exe) from the BIOS flash diskette to a DOS bootable diskette. 2.

  • Page 37: Chapter 4. Installing Options

    For a list of supported options for your server, go to http://www.ibm.com/support/. System reliability guidelines To help ensure proper cooling and system reliability, make sure that: v Each of the drive bays has a drive tray installed in it.

  • Page 38: Major Components Of The Xseries 306 Type 1878, 8489 And 8836

    v While the device is still in its static-protective package, touch it to an unpainted metal part of the server for at least 2 seconds. This drains static electricity from the package and from your body. v Remove the device from its package and install it directly into the server without setting down the device.

  • Page 39: System-Board Internal Connectors

    System-board internal connectors The following illustration shows the internal connectors on the system board. SCSI LED connector Operator information panel connector Remote Supervisor Adapter connector Power Fan 1 connector connector Microprocessor Wake-on-LAN power cable connector connector Diskette drive signal connector Microprocessor USB operator socket...

  • Page 40: System-Board External Connectors

    System-board external connectors The following illustration shows the external connectors on the system board. Keyboard/mouse connector Serial connector Video connector Ethernet 1/USB connector Ethernet 2 connector System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board. DIMM 4 Standby error LED...

  • Page 41: System-Board Option Connectors

    System-board option connectors The following illustration shows the connectors for user-installable options. Battery PCI-X riser connector card connector DIMM 1 slot DIMM 2 slot DIMM 3 slot DIMM 4 slot The following illustration shows the location of the PCI-X slots on the riser-card assembly.

  • Page 42: Removing The Cover

    Removing the cover Complete the following steps to remove the cover: 1. Read the safety information beginning on page 83 and “Installation guidelines” on page 27. 2. Turn off the server and all attached devices (see “Turning off the server” on page 9).
  • Page 43 drives into disk arrays. See your RAID controller option documentation for complete instructions on installing a RAID controller in your server and for additional information on RAID controllers. v The optional ServeRAID-7t SATA controller can be installed only in PCI-X slot 1. The low-profile bracket that comes with the controller is required to install the controller.

  • Page 44: Installing A Hard Disk Drive

    Expansion slot cover (slot 1) Riser-card Expansion slot assembly cover (slot 2) Captive screw 6. Remove the expansion-slot cover. Attention: PCI expansion-slot covers must be installed on all vacant slots. This maintains the electronic emissions characteristics of the server and ensures proper cooling of server components.

  • Page 45: Installing A Simple Swap Serial Ata Hard Disk Drive

    Installing a simple swap Serial ATA hard disk drive Complete the following steps to install a simple swap Serial ATA hard disk drive. Note: If you have only one hard disk drive, install it in the left drive bay. SATA hard disk drive connector Hard disk drive 1.

  • Page 46: Installing A Scsi Hard Disk Drive

    Installing a SCSI hard disk drive Complete the following steps to install a SCSI hard disk drive. Note: If you have only one hard disk drive, install it in the left drive bay. Hard disk drive Screws Drive tray Screws 1.

  • Page 47: Installing A Memory Module

    Your server supports 256 MB, 512 MB, and 1 GB DIMMs, for a maximum of 4 ® GB of system memory. Go to the ServerProven list at http://www.ibm.com/ servers/eserver/serverproven/compat/us/ for a list of memory modules you can use with your server.

  • Page 48: Replacing A Fan Assembly

    Complete the following steps to install a DIMM: 1. Read the safety information beginning on page 83 and “Installation guidelines” on page 27. 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables. Remove the cover (see “Removing the cover” on page 32). Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently.

  • Page 49: Replacing The Battery

    To order replacement batteries, call 1-800-426-7378 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Note: After you replace the battery, you must reconfigure your system and reset the system date and time.
  • Page 50 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.

  • Page 51: Completing The Installation

    Completing the installation Complete the following steps to complete the installation: 1. Reinstall the cover. See “Installing the cover” for more information. 2. Install the server in the rack cabinet. See the Rack Installation Instructions that come with your server for detailed information about how to install the server in a rack cabinet.

  • Page 52: Updating The Server Configuration

    3. Cable identifiers are printed on the cables that come with your server and options. Use these identifiers to connect the cables to the correct connectors. 4. If your server comes with an operating system installed, see the documentation that comes with your software for additional cabling instructions. 5.

  • Page 53: Input/Output Ports And Connectors

    If the server has an optional RAID adapter and you have installed or removed a hard disk drive, see the documentation that comes with the RAID adapter for information about reconfiguring the disk arrays. For more information about configuring the integrated Gigabit Ethernet controllers, see the User’s Guide.

  • Page 54: Ethernet Connectors

    Ethernet connectors The following illustration shows an Ethernet connector. Activity LED Link LED (green) (green) Connect a Category 3, 4, or 5 unshielded twisted-pair cable to this connector. The 100BASE-TX/1000BASE-T Fast Ethernet standard requires Category 5 or higher cabling. For more information about the Ethernet controllers, see the User’s Guide. Keyboard connector Use this connector to connect a PS/2 (non-USB) keyboard to the server.

  • Page 55: Chapter 5. Service Replaceable Units

    Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM products. See the parts listing in Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine if the component being replaced is a customer replaceable unit (CRU) or a FRU.

  • Page 56: Removing And Replacing The Retention Module

    Removing and replacing the retention module Retention module Complete the following steps to remove the retention module. Note: v Read “Installation guidelines” on page 27. v Read Appendix B, “Safety information,” on page 83. v Read “Handling static-sensitive devices” on page 27. 1.
  • Page 57 System board Retention module (4 screws) (4 screws) System board (5 screws) Complete the following steps to remove the system board. Note: v Read “Installation guidelines” on page 27. v Read Appendix B, “Safety information,” on page 83. v Read “Handling static-sensitive devices” on page 27. 1.

  • Page 58: Removing And Replacing The Switch/Led/Usb Card

    To reinstall the system board, align the system board with the chassis, and replace the screws that you removed in step 7. Replace all components, including the retention module and microprocessor, in the reverse order from which they were removed. Note: When reassembling the components in the server, be sure to route all cables carefully so that they are not exposed to excessive pressure.

  • Page 59: Removing And Replacing A Power Supply

    Removing and replacing a power supply Power supply Captive screw Complete the following steps to remove the power supply. Note: v Read “Installation guidelines” on page 27. v Read Appendix B, “Safety information,” on page 83. v Read “Handling static-sensitive devices” on page 27. 1.

  • Page 60: Removing And Replacing The Pci Riser Card

    Removing and replacing the PCI riser card Riser-card assembly Riser card Complete the following steps to remove the PCI riser card. Note: v Read “Installation guidelines” on page 27. v Read Appendix B, “Safety information,” on page 83. v Read “Handling static-sensitive devices” on page 27. 1.

  • Page 61: Removing And Replacing The Fans

    Removing and replacing the fans Fan 2 Fan 1 Fan 3 Fan 4 The server comes with six replaceable fans. Complete the following steps to replace a fan assembly. Note: v Read “Installation guidelines” on page 27. v Read Appendix B, “Safety information,” on page 83. v Read “Handling static-sensitive devices”...

  • Page 62: Removing And Replacing The Air Baffle

    Removing and replacing the air baffle Air baffle Complete the following steps to remove the air baffle. Note: v Read “Installation guidelines” on page 27. v Read Appendix B, “Safety information,” on page 83. v Read “Handling static-sensitive devices” on page 27. 1.

  • Page 63: Chapter 6. Symptom-To-Fru Index

    1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual for that device. 3. Always start with “General checkout” on page 17.
  • Page 64 Note: See Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Beep/symptom FRU/action 1-2-2 System board (DMA initialization failed) 1-2-3 System board...

  • Page 65: No-Beep Symptoms

    Note: See Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Beep/symptom FRU/action 3-3-1 1. DIMM (Memory size mismatch occurred.) 2.
  • Page 66 Note: See Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Error code/symptom FRU/action 1. Run the Configuration/Setup Utility program. (Device configuration error) 2.
  • Page 67 Note: See Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Error code/symptom FRU/action 1. Run the Configuration/Setup Utility program. (Diskette drive error.) 2.

  • Page 68: Diagnostic Error Codes

    Note: See Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Error code/symptom FRU/action 0001200 1.
  • Page 69 Note: See Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Error code/symptom FRU/action 001-250-000 System board (Failed system board ECC) 001-250-001...
  • Page 70 Note: See Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Error code/symptom FRU/action 035-XXX-snn Hard disk drive with SCSI ID nn on RAID adapter in PCI slot s.

  • Page 71: System Board Led Errors

    Note: See Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Error code/symptom FRU/action 217-XXX-00n 1.

  • Page 72: Error Symptoms

    Error symptoms You can use the error symptom table to find solutions to problems that have definite symptoms. If you cannot find the problem in the error symptom charts, go to “Starting the diagnostic programs and viewing the test log” on page 21 to test the server. If you have just added new software or a new option and the server is not working, use the following procedures before using the error symptom charts: v Remove the software or device that you just added.
  • Page 73 Note: See Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Hard disk drive problems Symptom FRU/action System stops responding during...
  • Page 74 Monitor problems Symptom FRU/action Testing the monitor. See the information that comes with the monitor for adjusting and testing instructions. (Some IBM monitors have their own self-tests.) xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 75 Non-IBM monitor cables might cause unpredictable problems. c. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, contact your IBM reseller or IBM marketing representative. 2. Video adapter, if installed. 3. System board.
  • Page 76 Whenever memory or an option is changed, you must update the configuration. 2. Option you just installed. An IBM option that used to work 1. Make sure that all of the option hardware and cable connections are does not work now.
  • Page 77 Note: See Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Power problems Symptom FRU/action The server does not turn off.

  • Page 78: Service Processor Error Codes

    Service processor error codes When viewed from POST, service processor (baseboard management controller) error codes will appear in hexadecimal form (generally beginning with A2, A3, A4, A5, A6, A7, AD, AE, or E1), unless a Remote Supervisor Adapter is installed. However, when viewed from the System Error Log, the messages will appear as text.

  • Page 79: Post (Ispr) Error Procedures

    Note: See Chapter 7, “Parts listing xSeries 306 Type 1878, 8489 and 8836,” on page 75 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Error code/symptom FRU/action 7xxx thru 8xxx (Host/local PCI bus interface error) 1.
  • Page 80 9Zxx thru BZxx (SCSI bus error caused by cables, termination, defective drives, or similar problem) 1. Isolate between SCSI subsystem and controller by disconnecting all SCSI cables from suspect card, and restart. Attention: Do not press F5. Doing so changes the server configuration. If an ISPR error is still present, perform the following actions until the error is no longer present: a.
  • Page 81 c. Check termination of identified channel. Note: SCSI channel termination details, if any, appear elsewhere in this publication. d. Check for proper backplane jumper configuration. Note: SCSI channel jumper details, if any, appear elsewhere in this publication. e. Check for proper cabling configuration in systems that use DASD status cables.

  • Page 82: Scsi Error Codes

    SCSI error codes Error code FRU/action All SCSI Errors One or more of the 1. External SCSI devices must be turned on before you turn on following might be causing the problem: the server. v A failing SCSI device 2. Make sure that the cables for all external SCSI devices are (adapter, drive, controller) connected correctly.

  • Page 83: Undetermined Problems

    (turn on the server and reconfigure each time): v Any external devices v Surge suppressor device (on the server) v Modem, printer, mouse, or non-IBM devices v Each adapter v Drives v Memory modules (minimum requirement = two 512 MB DIMMs) Note: Minimum operating requirements are: a.

  • Page 84: Problem Determination Tips

    Problem determination tips Because of the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. v Machine type and model v Microprocessor or hard disk upgrades v Failure symptom...

  • Page 85: Chapter 7. Parts Listing Xseries 306 Type 1878, 8489 And 8836

    Web, complete the following steps: 1. Go to http://www.ibm.com/support. 2. Under Search technical support, type 1878, 8489, or 8836 and click Search. 3. Under Document type, select Parts information and click Go. © Copyright IBM Corp. 2004...

  • Page 86: Server

    Server Note: Field replaceable units (FRUs) must be serviced only by qualified field service technicians. Customer replaceable units (CRUs) can be replaced by the customer. Index Server (xSeries 306, Type 1878, 8489, and 8836) FRU No. CRU/FRU Top cover (all models) 26K4157 PCI-X riser card (all models) 26K3052...

  • Page 87: Keyboard Crus

    Index Server (xSeries 306, Type 1878, 8489, and 8836) FRU No. CRU/FRU Miscellaneous parts kit (all models) 26K4131 v Bezel, blank (1) v Bezel, diskette drive blank (1) v Bezel, PCI blank (2) v Heat sink (1) v Screw, M 3x4 flat (4) v Screw, M 3x5 pan (10) v Screw, M 3.5x6 (4) v Screw, M 3.5 steel (6)

  • Page 88: Power Cords

    Yugoslav/Lat 83P8338 Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 89 IBM power cord part number Used in these countries and regions 14F0033 Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya, Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar, Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,...
  • Page 90 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 91: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem ®...

  • Page 92: Getting Help And Information From The World Wide Web

    Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.

  • Page 93: Appendix B. Safety Information

    The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 94: Electrical Safety

    Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures.

  • Page 95: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 96: Handling Electrostatic Discharge-Sensitive Devices

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 97: Safety Notices (Multi-Lingual Translations)

    Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
  • Page 98 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 99 Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 100 Statement 21 CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server. xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 101 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 102 Aqueça a mais de 100°C (212°F) v Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
  • Page 103 Instrução 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CUIDADO: Ao levantar a máquina, faça-o com segurança. Instrução 5 CUIDADO: Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação.
  • Page 104 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 105 Appendix B. Safety information...
  • Page 106 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 107 Appendix B. Safety information...
  • Page 108 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 109 Appendix B. Safety information...
  • Page 110 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 111 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 112 Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même...
  • Page 113 Notice n° 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à l’intérieur de la machine.
  • Page 114 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
  • Page 115 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.
  • Page 116 Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden.
  • Page 117 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
  • Page 118 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 119 Avviso 10 ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. Avviso 20 ATTENZIONE: Per evitare incidenti, prima di sollevare l’unità, rimuovere tutte le lame in modo da ridurre il peso. Avviso 21 ATTENZIONE: Quando la lama è...
  • Page 120 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 121 Appendix B. Safety information...
  • Page 122 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 123 Appendix B. Safety information...
  • Page 124 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 125 Appendix B. Safety information...
  • Page 126 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
  • Page 127 Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 128 Declaración 4 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.
  • Page 129 Declaración 21 PRECAUCIÓN: Existe energia perigosa quando a låmina está ligada à fonte de alimentação. Substitua sempre a cobertura da låmina antes de instalar a mesma. Appendix B. Safety information...
  • Page 130 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 131: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 132: Trademarks

    TechConnect BladeCenter ThinkPad C2T Interconnect Tivoli Chipkill Tivoli Enterprise EtherJet Update Connector FlashCopy Wake on LAN XA-32 IBM (logo) XA-64 IntelliStation X-Architecture Predictive Failure Analysis NetBAY XceL4 Netfinity XpandOnDemand NetView xSeries OS/2 WARP Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.

  • Page 133: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 134: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 135: European Union Emc Directive Conformance Statement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.

  • Page 136: Power Cords

    Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 137 IBM power cord part number Used in these countries and regions 14F0033 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,...
  • Page 138 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 139: Index

    22 error messages 20 hard disk drive programs 20, 21 activity LED 7 programs and error messages 20 IDE 35 test log 21 installing 35 test log, viewing 21, 22 SCSI 35 text messages 20 © Copyright IBM Corp. 2004...
  • Page 140 FCC, Class A 124 using to configure the SCSI controller 14 notices and statements 2 humidity 3 online publications 2 IBM Director 4, 5 option important notices 2 problems 66 installation order, memory modules 37 order of installation, memory modules 37...
  • Page 141 using (continued) SCSI HostRAID to configure the controller 14 SATA HostRAID feature the Adaptec HostRAID configuration programs 12 enabling 13 the SATA HostRAID feature 13 SCSI the SCSI HostRAID feature 13 error codes 72 the SCSISelect Utility 13 SCSI controller configuring 14 SCSI HostRAID feature enabling 14...
  • Page 142 xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 144 Part Number: 25K8101 Printed in USA (1P) P/N: 25K8101...

This manual is also suitable for:

Xseries 306 type 1878Xseries 306 type 8489Xseries 306 type 8836

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